« See all FAQs for Cargo Pro - Courier System

Important and Popular Questions

    Item support doesn’t include installation service or customization service. We don’t provide free installation service for this item. Please check Item Support Policy here:
    For customers who have Regular License: Your purchase code just can be activated on 1 domain.
    For customers who have Extended License: Your purchase code can be activated on 5 domains.
    When you customize your application our support team cannot help with issues from your customization.
    We try for a fast reply to your tickets, but as described on our support tab, response time may be up to 2 business days. Too many issues/features questions that do not include in support service will slow down our reply time. Please investigate yourself before opening a ticket or posting a comment.
    Before asking/opening tickets on, please check our instantly updated documentation and also you can check our FAQ section in our documentation you will get a fast reply than open a ticket.
    Please don’t ask for support in the comments area. Usually, you will get the answer “Please open ticket on our support” because when you open a support ticket directly you will be assisted immediately, in this case, we BOTH saved our time.
    Try our demo front theme and admin panel for free, we can clarify anything before purchasing our item.
    You can’t get a refund once the item has been downloaded in any circumstances, check Envato refund policies
    Read twice all things above before purchase our item.

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