Impeccable support. I got a reply in less than a minute and my situation was resolved in manner of half an hour. Truly outstanding support.
35 Reviews
According to GoDaddy, the bzplayerPro plugin that I purchased here was the gateway that allowed a malware infection that injected itself and replaced a ton of other plugins in my site, causing the whole site to get wiped. (This is according to the Sucuri/Godaddy experts that I hired to clean the site)
Author response
very sad to hear that, but there is no source in code which will be the reason of website infection.
documentation : 1/5 star
user interface : 2/5 star
features : 3/5 star
I don't know where to go when installing this plugin, the documentation confusing, the Bz panel is not well design .. the Themes to apply is non-existent , to create the video you needed Classic Editor or Gutenberg because you can't use Elementor
the plugin from codecanyon look greate, but when you buy and activate it on your site, it was very hard to use and Themes not even work
Author response
5 themes are available. you need check only one theme which you want to use not multiple.
Amazing plugin, amazing author.. No words how good this isand it jst saddens me to see few people who gave it 1 star because they want features that are not in the palyer and the author never wrote them in description in first palce ! So i asked him more than 40 messages and he answered each of them as i had few bugs that he fixed in new update. Even bugs and stuff not related to his player he was willing to fix. He always answered in 24 hours ! WWhich is amazing for support but most of time in under 12 hours or in one hour.
https://i.imgur.com/xTwnXKT.png
He answered me mroe than 20 times when i needed help ! Truly an dedicated person.If you are looking to which plugin to buy for your website and you r using .mp4 videos same as i do i truly recommend oyu this plugin !
Nice plugin. Though had a bit of struggle initially, now it works like a breeze
I can recommend this if you want a good looking player and good customer service.
Stay away from this !!!
discription is misleading. Customer support is just rude.
Author response
RTMP is not mentioned anywhere in product description or in supported formats.
Says vimeo in changelog - but DOESNT support Vimeo!
They refused refund even though I can't use it.
Author response
All supported formats and sources are described well in product description and on demo website. There is no vimeo mentioned anywhere. changelog means past updates. Yes we are not giving refunds no more.
I had to contact support for clearer directions to find biz logo in word press. Response cane within 12 hrs & gave great pictures.
Within seconds I had the player HLS streaming. It looks awesome
I purchased this plug-in for rtmp to wordpress integration as it states in the description. Staff is blunt and rude that this product is well out of date and there they are not giving refunds unfortunately. Do not buy and i will be filing a claim
Author response
RTMP is not described anywhere in product description you need check it again. All available formats are described well, only HLS and Mpeg is supported for live stream.
You bought an item by mistake this is not reason for refund by marketplace Policy.
Plugin Author are very helpful and very fast reply.
I can't see the icon bzplayer with 5.3.2. I wrote a mail but the support doesn't help me, I didn't received a answer
Author response
i answered you after 1 minute did you check it?
This plugin is juste awesome.
I release recommended to you guys.
If you looking for a video player for ur video to put in WP u are in the right place.
Plus I got a super costumer service.
Thanks a lot, you saved me with ur product and with ur customer service.
Author response
Thank you
Unfortunately the ads do not work with this version of the plugin, besides breaking in some parts the code of my site. I recommend testing someone who has the plugin before buying, as they may end up throwing money away
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