282 comments found.
do you have Landing Page version?
I am not able to drag and drop right side elements in iPad. Does it only works in pc?
Hello @jagadishwar_balla. BuilderJS is pre-designed to work on many types of devices. It produces HTML emails or pages that are responsive. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Hi , I placed problem with no generated builderjscache – 5 days ago into support form, could you pls. answer ? Thnaks
Hello there, is support for this product working ?
I will wait few more days and I place refund request then, due to no response from SorrentoCorp
Dear @cleverplatform. Thank you for your interest in our product and for reaching out to us. Our support team will get back to you shortly via email. Thank you.
Hi , I can’t make this works on my domain…. please support me!!!
Hello @brooboo. Thank you for your interest in our product and for reaching out to us. It is likely a path configuration with your setup. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
How to add pages? Currently, I have found it allows only one single page.
Thank you for your interest in our product and for reaching out to us. Our support team has replied to your inquiry. Please check your mailbox, look forward to hearing back from you. Thank you.
Has anyone found a way to stop the templates being overwritten? Its good to keep them as blank templates but when you “save” or “Save and export” it overwrites.
Hello @mrk79uk. Thank you for your interest in our product. You can handle BuilderJS output on the server-side using any programming language you are familiar with. There are many options: write the updated HTML to disk, to DB, to a remote cloud storage / CDN… Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Hi – I’ve previously emailed your support address without a reply… We are using the inline css function but this is still leaving links in the email to <link href=”css/bootstrap.min.css” and <link href=”css/custom.css” and the images in the email are referenced in a local file that obviously won’t be sent with the email. This clearly won’t work for emails – are we missing something as this is pretty fundamental to an email builder?
Hello @baxteruk. Thank you for your interest in our product and for reaching out to us. BuilderJS supports CSS-inline. It means transforming all CSS references to inline content of HTML. It is useful when you want to use BuilderJS to make email templates. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
The templates export as multiple files within one zipped folder. This does not import into Mailchimp. The import template does not work even with exported files from the builder. Not suitable for multi user as if a template is modified it modifies for all. Support is slow to respond (yet to hear back)
Dear Mark. Thank you for your interest in our product. Our support team will get back to you shortly via email. Thank you.
i’d use this with blank canvas but elements are not draggable on ipad so doesn’t work. Consider adding some js for mobile dragging.
Dear user. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
I think the initial idea is good, but in the end it doesn’t work with Outlook clients, and that’s unacceptable for an e-mail generator. What’s more, this problem seems to have been around for several years. I’m sorry I bought it without reading all the comments here. I feel like I’ve been ripped off like a beginner!
Hello @Mister_w24. Thank you for your interest in our product and for reaching out to us. BuilderJS was pre-designed to work with the majority of web browsers and email clients, including Outlook. It is very likely a matter of the template you use. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Can you please answer these presale questions for me? I am very interested in your product!
Does this have, or will have in the future? - Save as template option - Load from saved template - Send test mail
Can you explain what happens on Save & close? In the demo it does not seem to get stored in a way i can recall it later. Is this correct?
Hello @jeffer. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Really like your work on BuilderJS, great job.
- I see a YouTube widget and use it. I enter my video URL but it does not play on page, opens window to YouTube? Wish ability to play YouTube video on page.
- Read docs but cannot seem to find SEO settings? Like page title and other meta info.
- Is there a “HTML” widget? Area where one can add their raw html.
Looking forward to using this in a classroom project. It is sure to be a hit:)
Hello @texasbiz. Thank you for your interest in our product. If you are composing your Email with our builder, then it should behave like that, because webmail providers normally do not allow media content in emails’ HTML. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
I am sorry, I do not understand? I cannot get simple questions answered here?
“BuilderJS is a JavaScript plugin which provides a web user interface for building / editing HTML emails or web pages”
If you advertise BuilderJS can build web pages, a simple way to add SEO meta tags should be a commonsense addition.
Is there a way to add raw HTML? Like in a source view like many editors offer?
What about my YouTube question?
Thanks.
Hello @texasbiz. Thank you for your interest in our product and for reaching out to us. Please shoot us a message via email, we will get back to you with detailed explanation on the topics. Thank you.
we have purchased the item we want to store the files to aws instead of local disk space, we tried to change the save to disk to save to aws, changed the credentials in aws file but its not saving it and giving error, can you please help to resolve it. awaiting your response
Dear amtechnology. Thank you for your interest in our product. BuilderJS comes with an example of server-script which allows you to store HTML content to your AWS S3, rather to the server’s storage. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly with further assistance. Thank you.
Great script but I don’t get how the email templates work. Wouldn’t it be better to generate html code to add to an email program?
Hello @SocialSuite. Thank you for your interest in our product and for reaching out to us. You can compose your email template with BuilderJS and EXPORT to an email template type you want (.eml file for example). BuilderJS also comes with the CSS-inline features, allowing you convert your CSS to inline content, suitable for email. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
hi,
it seems there is bug on
Insert/Edit Link
1.1 The field (URL, Text to Display, Title, Open Link in) is not clickable during insert/edit the link. Its only works with TAB button
1.2 The modal window is not on the center of the screen and not Moveable
https://imgur.com/a/2cDZOfFHello @JFOC. Thank you for pointing it out. We will check and have it fixed in our next update. Thank you.
Hello! How can I remove the save and save and close button options from my header topbar?
Hello @rodvaN. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Is translated to spanish?
Hello @adolfoperez. Thank you for your interest in our product and for reaching out to us. BuilderJS allows users to easily translate the entire application into any language. All the phrases and words are stored in the all.js file, you can locate and translate it to your desired language.
Is it SaaS compatible? Which license is for SaaS? We don’t want our users to charge for this editor.
Hello @samser_m. Thank you for your interest in our product and for reaching out to us. BuilderJS licence allows SaaS use. With an extended license, you are free to use BuilderJS in any SaaS platform you have any your users are not charged any fee. It is completely transparent within your SaaS platform. Thank you.
Hello please my theme wants to implement this on our saas solutions, how do we go about it. Also the configurations are not robust enough.
Hello @ogunodunayo. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
I message you guy no response till now
Thank you for your email. Our support team have replied to your message. Thank you.
do you have the nextjs version of this project?
Hello @joachimchisom1. Thank you for your interest in our product. We try our best to release 1 or 2 new versions every month. The next update is scheduled for early June. Thank you.