how can I manually define a “starting point” for the Source Directories Tree? In your application they are all listed starting from ”/” (from root) but for me this is not possible.
I have purchaised this product and there is an error!
When editing an existing backup profile, my previously selected directories are not checked and not saved either (when saving after the edit). My directory-system is 4 levels deep and the files, that I am trying to backup are on the 4th level. So it seems your script can’t see selected files in the edit mode lower then the 1st directory tree level.
could you correct this please?
The issue you’re encountering is unusual and it’s impossible for me to find its cause without additional details.
Could you please provide with your email so I can take a closer look to the problem?
Thank you so much!
i install on cpanel hosting after add backup and run it no backup processing its show You don’t have any archives here. how to solve this problem
hi, i have problems whit the plugin, see the video please:
the program does not connect to the database.
I’m working on hosting ARUBA, “http://mysql.aruba.it”
the database host address is: 62149150221
How can I fix the problem?
I replied to your email a couple of days ago, can you let me know if you received it?
not arrive mail from firstname.lastname@example.org.
I forwarded the message to email@example.com. arrived?
the program does not connect to the database. I’m working on hosting ARUBA, “http://mysql.aruba.it” the database host address is: 220.127.116.11
How can I fix the problem? Thank you
Can you please tell me the error you’re getting?
It turns out the message “connecting …” infinite
how can I solve the problem?
This is the image with the error:
11/11/2016 The day I bought this script.
Does not work.
the administrator does not help to solve problems related to the script, even if paid.
I threw away my money.
il giorno 2016-11-11 ho acquistato questo script.
l’amministratore non aiuto a risolvere i problemi legati allo script, anche se pagato.
Ho buttato via i miei soldi.
Can you please email me the link where you installed the tool to firstname.lastname@example.org?
I forwarded the message to email@example.com.
hello i sent you by email my case,
google drive / dropbox aren´t working, is not loading accounts.
I allready set token id, and api keys
still waiting for solution
Any chance you can send me the link where you installed the tool to firstname.lastname@example.org?
You seem to not be the only one that’s experiencing this problem, and if any of you can give me access to investigate I’ll release a fix as soon as possible.
Still for answer 7 days ago.
Hi there, i have the same problem as the others: I can´ t choose any other folder als the tmp folder for Backups. How Settings must be done? Greetings
It sucks. I’m sitting here waiting. No sign of life. What’s happening?
Interesting, it should let you choose any folder for the backups. Could you please mail me the link where you installed the tool to email@example.com?
Hi, is the saw too many problems of others buying. Is it capable of dealing with too big MySQL dbases?? Thx…
Depends on the size, but as a general rule if the database exceeds 4GB I’ll recommend that you look into other solutions.
This item is not works with my hosting package. My host does not support shel_exec() function.
Can you help me about that? This is a very big problem for me, I can’t use this system and you didn’t make any notice in your item’s descriptions. So İ buyed and I doesn’t work..
There will be an update that will remove the need of having shell_exec enabled on the server, but at the moment shell_exec is essential to scheduling your backups.
Best thing to do in your case is to speak with your hosting provider and ask for shell_exec to be whitelisted.
Hi, My hosting provider does not accept that because of the security purposes. Can you help me fix that problem? I can’t use the system right now because of the problem and If I would know that, I wouldn’t buy the system.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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