58 comments found.
Question, I have already completed all the steps on Coinbase, activated the address generation. But when I continue, it doesn’t give me any options. Is there any problem with that?
https://prnt.sc/tnb7pgfWFGJgIt worked, thank you.
Thank you!
Someone bought and paid to the adress and I already got the money but in the checkout panel still pending order how I can make it automatically
Hi, if your payment is not detected, the most common reasons are listed at https://boxcoin.dev/docs/#payment-not-detected
Thank you! Greetings
Sir I checked all of it and same problem. How long usdt transaction needs to confirm?
If i must link the plugin with blockchain Api or webhooks or nodes or something like that to check the transaction automatically tell me
Is the transaction marked as completed in Boxcoin? If not, try with another coin like btc.
Always gives pending.. no i only need to use usdt .. please help me to fix it
try with another coin like btc as a test
I tried it with dogecoin same thing
I can give you access for my Wordpress site to fix it
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi sir I’m a student trying to open online business so please help me. Idk anything about the programming. I installed the plugin and I added many wallets. Also I created a page and enabled it in woocommerce but there’s a lot of empty boxes idk what i should do with them. I have a blockchain & coinbase & binance wallets but I don’t understand what I have to do please help me
You only need to complete the setup and it will start working. You can ignore all empty boxes 
Regards
complete the WooCommerce setup and enter your addresses and you are done
Hi sir. I just bought the plugin but i just need to a video or some expla For how to setup the panel no more thanks
Hi, thank you for the purchase, please check the docs, installation and configuration is every easy and take 1 minute, videos at https://www.youtube.com/@boxcoin
The currency has to be in USD? or does the currency defined in Woocommerce not matter?
it works with all currencies
I am using woo commerce. under balance, I see 100usd but I have not received the funds in my wallet. Can you explain what might be going on?. I support bitcoin payment in my store. after setting up the plugin, the balance section was zero. after some days. I see 100usd under balance. I think its an order from my store, but I have not received the coins. please help?
Hi, please write us via the comments area of the product, or from https://codecanyon.net/user/schiocco, and use the Envato account of the purchase, or send the purchase code. Thank you, regards
please I have an issue. Under my balance I see a balance of 100usd but I have not received the coin in my wallet. what might be the issue?
Can I add payment in XMR (Monero) to this plugin?
No sorry
please implement it in the future
Hello, if I buy the plugin for $59 can I install it on several sites or do I need to buy it separately for each site?
Hi, only 1 website per license. Regards
hello,
orders of my customers don’t get completed automatically after their payments are 100% confirmed. Please advise on how to solve this! my website is WooCommerce based.
Hi
Does the transaction appear as completed in Boxcoin? Or is it pending?
Regards
it does appear completed but the order itself, stays “on-hold”. Can you help me setting the plugin up correctly via teamviewer?
Strange. Please send to support@boxcoin.dev FTP for Boxcoin folder and WP admin login.
TeamViewer is not available sorry.
yes, but my website has sensitive data and my customers privacy comes 1st. hence, I would like to see you fix the error in front of my eye 
Isn’t that the support I’m supposed to be getting? you fixing the plugin when it doesn’t work properly??
Teamviewer will take much more time. If you really want it we can do it but in such a case there are extra costs.
Regards
The plugin fully works, the problem is on your WP site only. Regards
OK please let me know how much and where to pay
I want the plugin to be functioning 100% without any issues.
Please contact us at support@boxcoin.dev
email sent!
Hi. I uploaded and replaced the plugin and it completely erased all my currently loaded data. WTH?
Hi, sorry for that, the update is not related to this. The data are encrypted and for security reasons if you change Boxcoin login details you have to enter again them. Regards
Hello! Do I need to set up a node for using HD wallet feature? your documentation about HD Wallets is very short. Do I need to enter the xpub as bitcoin address in the settings or where to place the xpub key?
Hi, thank you for the purchase. There is no need to setup a node, just enter the address. Xpub is used to generate addresses and more. The docs contain all the required information Regards
Set Xpub in Settings > Bitcoin node > Xpub
thanks for the fast reply. I put in the xpub key. Should I leave the BTC Address in “Cryptocurrency addresses” empty or enter the main BTC address of this wallet? In “Bitcoin node” I left everything blank except the xpub address, here I entered the xpub details of the Exodus Wallet.
oh. and i checked the “Address generation”. should I disable this option because with xpub its automatically generated?
Enter the main btc address as well and check address generation
okay thanks. did it. do you generate one new BTC address per order automatically? because on my test orders I still see the same BTC address in checkout every time. or do you use new BTC address only after a payment is received on the first one? this would be problematic if 2 people purchase at the same time.
Yes every transaction is unique. If not working there is some issue with your node. Contact me at support@schiocco.com and I will explain how to debug it.
I assume you already filled Node URL and the required headers to connect to your node.
Hi! Looks like a great product, but I’m curious if its compatible with the Woocommerce Product Vendors (WCPV) extension? Thanks!
No sorry
Hi, the URL doesn’t work http://localhost/boxcoin/site/features#cryptocurrencies – it’s listed on the product page.
Hi thanks but we can not find this URL anywhere in the website. Regards
Found it thank you!
Hello, I need support, actually when I am trying the plugin two problems, SMTP email option is not working, second, 404 error when trying to make a test payment. Already created payment page
Hi,
It looks like you have entered wrong information, please check username and password, and make sure they are correct, if yes, your SMTP is not compatible and you will need to use another SMTP, you can use SendGrid SMTP (free for 100 emails per day): https://sendgrid.com/solutions/email-api/smtp-service/
About the 404, please check the URL you entered in Settings > WordPress > Checkout URL. I think the link is not working.
Thank you!
The issue is different, unable to save setting.
Please check if the browser console has error (on Chrome you can open it from Settings > More tools > Developer tools > Console), if no errors, enable the PHP debug and/or check the PHP error logs. When you find the error message send me it. If you do not know how to enable it contact your hosting/server support.
Thank you! Regards
What type of permission is required by Ajax.php?
Default normal permissions. Your site must not block calls to it. Now it is blocking it. Disable all security plugins if you have them active and check. Or contact your hosting support and they will unblock it.
Seems like the woocommerce order not changing to completed even the transaction is confirmed. Sadly there are no logs. The Plugin itself looking good but needs sadly manual action to set the order to complete if the transaction is done.
I just tried to install the updated version of boxcoin 1.1.3, after choosing the zip file and clicking on install this error message appears: 413 Request Entity Too Large (nginx/1.18.0)
hello, how to install the update please? Do I have to delete the old one first or just install this new one and the old one will be updated?
Hi, go to settings area and click the Update button. Or replace all files manually. Thank you!
Hello, is there any screenshots showing how this integrates with the checkout page? Is it integrated/embeded in checkout? or are customers redirected to another page to complete checkout?
Hey! You have the live demo: https://boxcoin.dev/demo/woocommerce/
Ahhh great. Thanks. I tried the live preview and it didn’t show me the checkout page. Thanks
Didn’t say it wasn’t working…. just said it bypasses the checkout page.
Click Live preview on here > Then try demo > Takes you straight to the page where you select which Crypto to pay with > Then the QR code
Hi, sorry but I’m not sure to understand, can you kindly give me more details? The checkout page is this: https://schiocco.com/shared/2023-01-26_094756.jpg
Thank you!
Hi Schiocco! Thanks for the awesome plugin! Works like a charm.
I just enabled MetaMask option and spotted there’s a small CSS issue on the MetaMask button, it appears stretched out. (It’s not being overwritten by the theme CSS, guess it’s just missing a height parameter).
Also could you please introduce Stellar Lumens (XLM) and Polygon (MATIC)? Thanks!
Hi and thank you very much for the rating. You can wait and we may add the tokens in the future, or we can add it now for your installation but unfortunately there are extra costs.
About MetaMask, it should be displayed correctly: https://schiocco.com/shared/2023-01-21_124923.jpg
Can you send your checkout page link?
Thank you!
