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47 comments found.

Hey

Just updated all my bookly plugins, but now on the first appointment page, the days of the week spacing is off, and Sun no longer shows. Any idea what could be causing this?

http://imgur.com/a/pHNwe

Hi!

Please, send us an email to support@ladela.com with ticket’s # 43460 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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Hi, Can I set the customer to be able to book only 2 days ahead and not let’s say today or tomorrow? to disable those days?

Hi, thanks for the interest!

Yes, this functionality is supported.

Thanks!
Alex

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Hello, can I set a calendar only for a month like October with only two days to book where the customer don’t see any other days? I figure a booking for an event.

EDIT: I need this add-on to set?

Hi, thanks for interest!

Bookly is designed to work with a weekly schedule, after you set up the staff member’s schedule – this schedule will be repeated for the following weeks. The special days add-on offers the option to add days with a different schedule, that will override the weekly schedule. So you can disable at all the staff member’s schedule and just add the day/s when the event will take place.

Thanks!
Alex

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Good Morning

I already use Bookly and need to inform different service prices for specific days (eg holidays). How can I do this? Using the Bookly Special Days plugin?

Thank you

Hi,

You will need to create new services for these days, that will have a different pricing and use the special days add-on with the service schedule add-on. With both add-ons you will have the option to add “special days” for services. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/213850385-Services-Available-at-Limited-Hours-Service-Schedule-add-on-

Thanks!
Alex

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Hello!

I purchased the Special Days Add-on. I need to select large blocks of days as Special Days, but the Add-on requires manual selection of one day at a time, which is very tedious.

1. Is there a plan to make a feature to select multiple days or a block of days at a time, like a specific date range?

2. In the meantime is there a way to populate the database with the values I need, and if so, could you kindly inform me how?

Thank you so much for your support.

Hi, thanks for purchasing our product!

1 & 3) This feature in not included in our plan as the purpose of the add-on is to add “special” days that have a different schedule. Regarding feature requests you can add them to this list: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your requests.

2 & 4) You need to add data to these tables:
a) ab_service_special_days – special days for services;
b) ab_service_special_days_breaks – special days’ break for services;
c) ab_staff_special_days – special days for staff members;
d) ab_special_days_breaks – special days’ breaks for staff members.

Thanks!
Alex

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Hello Alex, thank you for your reply.

1 & 3) Yes, I understand this, but there are many seasonal industries during which certain periods of the year are busy years, and would need a different schedule for time blocks of up to several months at a time. For example, for tax professionals, during tax season when meeting the same deadline for many clients, would require the ability to block out perhaps a block of a month or more to offer extended hours during that busy season and shorter hours for the rest of the year.

This is the kind of usage case I purchased this add-on for, and I was disappointed to discover that it is very inconvenient and time-consuming to use in this case, because one must add one day at a time. There are many service industries with this kind of seasonal fluctuation that would find the ability to input blocks of time rather than individual days useful.

It would also be helpful to have an additional calendar view for the special days like you have for the staff days off, because it is not intuitive to choose dates without referencing a full calendar, and it is not intuitive to visualize the dates you have already chosen in this list format.

2 & 4) Thank you for the table references. I found them and have inserted data using simple commands.

I have two more questions: 1. Could you kindly tell me how to insert rows of data in which the date value increments by +1 day for a specific date range? I would like to use this command to insert blocks of dates into the following tables: ab_service_special_days – special days for services ab_staff_special_days – special days for staff members

2. Could you also kindly tell me how to insert rows of data in which the `service_special_day_id` value or `staff_special_day_id` value increments by +1 for a specific number of rows? I would like to use this command to insert rows of data into the following tables: ab_service_special_days_breaks – special days for services ab_special_days_breaks – special days’ breaks for staff members

I can execute basic mySQL queries, but I am not a professional programmer, which is why I rely on plug-ins such as your for increased functionality on my site. Since this needed feature is not coded into the add-on, I would very much appreciate clear instruction in this matter so I can fully utilize the plugin to serve the purpose for which I purchased it.

Thank you for all your help.

Hi,

1) Thanks for the feedback. I advise adding this functionality as a feature request together with the scenario and reasons why do you need this functionality.

2) I recommend checking the date and time functions for mysql queries: https://dev.mysql.com/doc/refman/5.5/en/date-and-time-functions.html that will help with this inquiry. IDs are generated automatically when you insert data.

Thanks!
Alex

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Hi. Just bought the Special Days add on and when entering purchase code recieve:

“Purchase code verification is temporarily unavailable. Please try again later.”

Have tried for last hour but not joy :(

Thanks – Phil

Hi Phil, thanks for purchasing our product!

Please send us an email to support@ladela.com with this ticket number #46012 and the purchase codes so we could look into this matter.

Thanks!
Alex

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I would like a refund of this purchase please. This item did not install correctly, and took 3 days from support to get an answer. Please refund asap.

Hi,

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Alex

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