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35 comments found.

3voie

3voie Purchased

Hi, nice plugin for bookly, but have 2 bugs : - schedule for special days is not saved (i can see it on database too), and so i cannot schedule breaks - in the calendar, the availability doesn’t display special days schedule

Hi, thanks for purchasing our product!

Please make sure that you have the most recent release and special days schedule should be displayed in the back-end calendar.

Thanks!
Alex

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3voie

3voie Purchased

about displaying special days schedule : my bad, it’s ok about the first bug, yes i have the last versions – and it happened only with Safari

Hi,

Thanks for the letting us know, we’ll look into this matter.

Thanks!
Alex

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Follow up from thread from your other addon for Bookly

Hi, just to be sure before I buy:

I have 2 services which can be performed by 2 staff members. Staff member A works every weekday, staff member B only on tuesday Can I set up the service schedules so that service 1 and 2 are routed to staff member A on mon-wed-thu-fri en routed to staff member B on tue? All other days, service 1 and 2 need to be routed to staff member A.

Thanks!

In the screenshot I can only see that you need to select 1 specific day for these special days. Is it possible to select a certain day per week (in my case Tuesday) for ALL weeks? Also, will the holidays get preference over special days?

Hi,

Ok, you just need to set this schedule for the staff member A – mon-wed-thu-friday he’ll be available for booking and for rest of the days he won’t work.

Thanks!
Alex

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Staff member A works on tuesday, for all other treatments. Can you please re-check your solution?

Hi,

Create a new staff member that works only on Tuesdays and link him to the relevant treatments.

Thanks!
Alex

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As far as coupons is concerned, are we able to set things that coupons can’t be used unless certain amounts are spent?

My bad…posted under wrong product. reposting so that you see I purchased your plugin.

Hi!

Currently such an option is not supported.

Thanks!
Kate

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hello i have problem break not working from stuff account , its work 100% from admin account but from stuff he only can add special day and when try to add break nothing happen

is there any other way to make it work with out give them editor role .. or there any plugin can help me

i can add day but the break not working in any role Except admin

Hi!

Please send us an email to support@ladela.com with this inquiry and full description of the matter with screenshots.

Thanks!
Kate

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when i use bookly with woocommerce its work but the price that appear is woocommerce price not bookly price

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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Good evening, I purchased the Special Days (Add-on) ten days ago an it worked as expected, but yesterday i upgraded the Bookly plugin to the 13.3 version and I had a lot of problems. The Add-on stoped working and when I try to activate it an error message shows “The plugin couldnt be activated because of a fatal error”..... What can I do in order to activate it??

Best regards.

Hi!

Please, update the plugin and add-ons via FTP.

Thanks!
Kate

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Hi, I try to add special dates but i get an error message: Duplicate dates are not permitted. But there are no duplicate dates, and in the normal working schedule, those particular day’s are “off”. So what’s going on??

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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Hi,

We would like to be able to set every day as a day off and selectively choose ‘days on/in’ is there a function within the add on to do this?

Also, we would like to be able to specify a cut-off date for toking (e.g. customers can book an appointed up to say 17th November only). Currently, we can only set an amount of days into the future which isn’t ideal as this then reuses that setting to be updated every day.

Thanks.

Hi,

1) Yes, you need to disable the weekly schedule and just add the days when the staff member is available for booking.

2) Currently, this functionality is not supported.

Thanks!
Alex

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Hello,

I have few problems please help.

1. There is always placeholder of random mobile number in mobile number field in my form. I can’t find place to delete it. You can see it here: https://mrok.com.pl/rezerwacja/

2. People can come to my place in 2-6 persons group so i need to have number of persons to start from 2 not from 1.

Hi!

1. There is no way to delete the random mobile number in the mobile number field, it’s the just example for the customer how the mobile number should be entered.

2. In case you want to set group bookings you need to set the bigger capacity for a service, so more customers can book the same service for the same slot. Currently, such functionality as to start from 2, not from 1 is not supported.

Thanks!
Kate

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Hi there,

I have just purchased the special days plug-in but it will not activate as it requires bookly v13.3. i’m running the latest version that I can update via WP which is v13.2

Can you provide a version of the special days plugin compatible with 13.2?

Also when will v13.3 be available via the wp update system. I’m not really happy manually updating via ftp

thanks

gareth.jones1@mac.com

Hi, thanks for purchasing our product!

You will need to update Bookly to the last release (13.3) to be able to use the add-on. In order to install the update, you will need to download the last release from codecanyon and install it using a third-party plugin, like: “Easy Theme and Plugin Upgrade”, in case you don’t want to update via FTP. It’s a recommendation from one of our clients: https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091/comments?page=474&filter=all#comment_16568434

Thanks!
Alex

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Hi Alex

Thanks that’s very helpful. I also use Bookly locations v1.6 and Service Extras 1.14. Do I also need to update these?

BTW why is 13.3 not visible in the standard upgrade mechanism?

The reason I’m using special days is this: We usually offer 2 appointments on each day at 11am and 12pm. However, if both are booked we would then like to add an additional available appointment at 1pm, and then if this is booked to add one at 2pm. This keeps the appointments together and makes travelling to the office efficient We don’t want to offer 4 slots every day in case we get bookings at 11am and 2pm with a 2 hour gap in between. I plan to use the special days plug in to add appointments one at a time if required, but is there a way of automatically making an additional adjacent appointment available when existing appointments are booked?

Excellent product btw

Cheers

Gareth

Hi Gareth,

Thanks for your reply!

1) Yes, you will need to update all add-ons.

2) Currently, this functionality is not supported, there’s no option to set conditional availability.

Thanks!
Alex

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Hi Alex, I tried to update the main plugin to v13.3 using Easy Theme and Plugin Upgrade as suggested but it actually killed my site – I couldn’t access the site or the admin pages as it returned an error. Using FTP I copied a back up of the plug-in folder “appointment-booking” which seemed to be the only folder to have changed. After this the site was working again but the first booking attempt afterwards failed, and when I log into the Wordpress admin area only the left hand menu is visible – I cannot actually see the Bookly settings pages (or any other admin pages), as the main part of the window is blank! Do you have any ideas why this may have happened and any suggestions as to how I can recover the site? Would it be worth attempting to update all the bookly plug-ins to the latest version via ftp – if so could you send me step by step details of how to do this safely.

Many thanks

Gareth

Hi Alex, the issue with the wordpress admin pages has gone so was probably unrelated – so, the problem is the failure of the attempted Bookly 13.3 upgrade as described above

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also, WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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nattykoo

nattykoo Purchased

Hi there, I’ve already purchased this but I realized that it works best for short holidays or time changes. Would you have any idea how to add special days when I’m for example going to be in a different time zone for a month or months at a time? Thanks so much!

Hi, thanks for purchasing our product!

For this scenario, you will need to readjust the schedule for all the days of this month – check the time zone that’s set in WordPress settings and the time zone for the new location. Then depending on the difference in hours (+/-1h, +/2h…) add “special days” with the new schedule.

Thanks!
Alex

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Hello and Happy 4ht, I am trying to change my doctors office hours from the normal 12-3pm to 9am-12pm for Thursday July 13th. I just purchased the Bookly special day add-on, but it does not seem to be working right.hen When i try to add a special day and hit save, after setting the hours to 9-12, for some reason it changes the time to 9-915 and the website shows that he is not working on that day entirely.

Please help, Zach Greenbaum

Hi Zach,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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I am trying to add stripe to the payment page. I want to be able to receive payment through stripe. I have my secret key and my publish key. They are both entered into the required places, but it is still not working on the website.

Hi Zach,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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Hello

On the Bookly appointment page, how can I remove the “im available on or after”, and instead only have the days of the week to choose from. I dont see it under bookly settings

thanks

Hi,

You will need to update the shortcode of the booking form in order to hide that field. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form

Thanks!
Alex

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