Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

Thank you for your message.

Right now, such options are not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Hello,

Thank you for your message.

Our product team will add it in the future release.

Let me know if you have any other questions.

Thanks!
Kate
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Hello,

Thank you for your message.

The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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The next release is planned in 2-3 weeks.

Thanks!
Alex
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I Need to deliver the website this week so I can’t wait, could you tell me how to solve this problem as soon as possible please? Thanks

You need to open a ticket and we’ll assist with this problem: https://support.booking-wp-plugin.com/hc/en-us/requests/new

Thanks!
Alex
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You can use the Cart (Add-on) to book multiple services in the same booking session.

Thanks!
Alex
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Hi, I exactly did like you told me, so I bought cart add-on, and add all paddles like service, and other problem, because we choose service before to choose the day and hour than we are available, for exemple if someone ask for 1 paddle and if this one is already booked, your system doesn’t propose another paddle available, because all the paddles are the same, now I have 5 add-on already buy and anything work. Do you want an acces to my website to see how the system is build? To Solve it, your system should not propose a service than is not available

Hello,

We have received your email and looking into your inquiry and we’ll follow up soon.

Thanks!
Alex
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Hello,

Thank you for your message.

Please request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Yulia
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Hello,

Thanks for contacting us!

I’m afraid such an option is not yet supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Alex
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Hello,

Thanks for your message.

Sorry that you’re asking for a refund.

May I ask what isn’t working for you, please? Perhaps we can have a look into it and sort it out for you.

Otherwise, please check the following links regarding the refund procedure:

• https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work-#how-do-i-request-a-refund
• https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

And please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy. Kindly scroll down to the middle of the page to find the “Click here to request a refund” green button. And mention Ticket #196570 for the background of your refund request.

If you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #196570 so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hello,

Thank you for your message.

Yes, you can add extra option only to one service. It won’t be applied to other services.

Thanks!
Kate
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Hello,

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Alex
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Hello,

Thank you for your message.

Could you send your email once again with your License Certificate in PDF format?

Thanks!
Kate
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Hello,

Thank you for your message.

1. Please make sure to use the {total_price} code instead of {service_price} in the Appearance section.

2. You can add {extras} code in your email notification template to show the titles of extras purchased with the appointment. 

Let me know if you have any other questions.

Thanks!
Yulia
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Hello,

Thank you for your message.

Could you specify your request, please? You can specify the number of items in Service section: http://joxi.ru/D2PxeDYiww0KK2

Will be waiting for your reply.

Thanks!
Kate
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Hello,

Thanks for your message.

I’m afraid the issue you’ve raised requires personalized support which will involve in-depth troubleshooting. Please follow the link below to create a support ticket and mention Ticket #170469, so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Please look at your own demo: https://www.booking-wp-plugin.com/demo/extras/ How do I remove Special Toothbrush after I have chosen one? If I set Min quantity different of zero, I can’t remove it once I select it in Extras.

Hello,

Thanks for clarifying the issue.

If you go into the backend of our demo: https://www.booking-wp-plugin.com/demo/extras/, please ensure that the Special Toothbrush ‘Min quantity’ is set to 0. Then you should be able to remove it after adding an extra in the front-end booking form of the demo.

And if you require further assistance or have additional questions/clarifications about this, please send us an email to sales@bookly.info and mention Ticket #170540, so we can look into this matter for you.

Many thanks,
Richel

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Hello,

Thank you for your message.

Yes, it is possible. You can choose when the Extras step will be displayed in your front-end booking form. Go to Settings > Service Extras > After Service step or After Time step: https://prnt.sc/1vyckt2

Thanks!
Yulia
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Hello,

Thank you for your message.

There is no additional charge for adding Services. Bookly PRO allows you to add an unlimited number of Services and Staff Members. Or do you mean Bookly Service Extras (Add-on)? Then yes, all additional add-ons should be purchased separately.

Thanks!
Yulia
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Hello,

I’m afraid there’s no possibility to provide an option to set a value on the Extras step. Regarding your inquiry, you can create one service with a max quantity of 4 units and set the price to 40.

Thanks!
Alex

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Hello,

Thank you for your message.

The correct codes for extras should be

{#each participants as participant}

Extras: {participant.extras}

Extras price: {participant.extras_total_price}

{/each}

Let me know if you have any other questions.

Thanks!
Yulia
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Hello,

Thank you for your message.

We’ve responded to you via email with Ticket #164598.

Thanks!
Yulia
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