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111 comments found.

I have bought this plugin but when i add extras to a service, it initially saves but when i go back into the service is is not there? I have tried many times but the extra does not save when you save it!

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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Hi, I bought Bookly a few months ago and had it working perfectly. I deactivated it and reactivated it and since then, I am being asked for the purchase code. Each time I enter, I am told that it is not a valid purchase code. May I please have it rectified? Thanks.

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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Hey, I have the core plugin – can I use this add on to offer discounts to members who are booking a service? Or is there a way I can offer individual cart discounts on bookings? I’m currently using Coupons, but the coupon options are very limited…

Hi, thanks for interest!

The extras add-on offers the option to created additional services for the “main” service that customers can choose over the “extras” step. Currently coupons is the only option to offer discounts for customers.

Thanks!
Alex

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pre-buy question. I need one extra item are required or with minimun = 1

Hi!

Could you please send us an email to support@ladela.com with more detailed information of your needs?

Thanks!
Kate

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Hello, extra services images are not showing. Thanks.

Hi,

Please access settings -> service extras -> and check there if the “images” option is enabled. If it is but the behavior persists then send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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The “images” option was disabled. Thank you very much for your reply.

Hi!

Thank you for updating!

Thanks!
Kate

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Realjaco

Realjaco Purchased

Hi, no idea if this has to do with the add-on, but all of a sudden my woocommerce integration doesn’t work anymore. My clients are charged the woocommerce (dummy) article and not the bookly price. A week ago this wasn’t the case!

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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s_wimmer

s_wimmer Purchased

Hi Ladela, the “Extra” Add-On really is nice!

Once an Extra has been added the sorting of the Extras cannot be changed anymore, neither in the specific service, nor in “all Services” ... is there a solution to this?

Thank you!

STEVE

Hi Steve, thanks for purchasing our product!

You can change their position by drag and dropping in the service that you added these extras.

Thanks!
Alex

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I understand that taxes are not natively included in Bookly. Do people currently get around that by using Woocommerce to complete the payment side of the transaction?

Hi, thanks for interest!

At the moment taxes are not supported, even if you’ll use the WooCommerce integration.

Thanks!
Alex

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I had two problem and the support dont reply. Can you help me?

first problem is the traslation with poedit dont work. second problem I think is a bug because the number of extra service dont see in google calendar.

Hi,

Our team is looking into this matter and we’ll get back to you.

Thanks!
Alex

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I am about to purchase this awesome plugin. but I want an option in my form like: say I have 3 category and each category has 1-2 sub category and each sub category has 5 service. is there any option to do it with bookly. thanks

Hi, thanks for interest!

Currently such functionality is not supported.

Thanks!
Alex

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hi, ive just bought this add on but how do i disable multi selection?

Hi!

Could you please advise more information about add-on’s name, multi selection and your needs.

You can contact us at support@ladela.com with this inquiry.

Thanks!
Kate

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