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Hi,

I am using Bookly to book rooms. I need to split the rooms across various locations, so I’m looking to buy this plugin.

I currently have:

- Staff members (I think you might refer to this as employees) are used for each room - Services are used for the length of time of the booking. So I have a service from “1 hour” through to “12 hours”. Each room therefore can offer each of the 12 “services”. All 12 “services” belong to one category: “Hire”

Will I be able to maintain this structure and add the Location plugin?

Hi!

Thank you for being interested in Bookly!

Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.

Thanks!
Kate

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Hi,

I am using Bookly to book rooms. I need to split the rooms across various locations, so I’m looking to buy this plugin.

I currently have:

- Staff members (I think you might refer to this as employees) are used for each room - Services are used for the length of time of the booking. So I have a service from “1 hour” through to “12 hours”. Each room therefore can offer each of the 12 “services”. All 12 “services” belong to one category: “Hire”

Will I be able to maintain this structure and add the Location plugin?

Hi!

Thank you for being interested in Bookly!

Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.

Thanks!
Kate

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Hi,

Thanks for your enquiry. My query was in regards to the Location add-on plugin.

Blessings

Hi,

Yes, with the location add-on you will be able to link these rooms to locations and you’ll have also the location field on the front-end.

Thanks!
Alex

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Hello,

Is there any way I can enable the Location to show as a column on the appointments page? Currently it hides under Customers details and it is quite difficult to sort through.

Thank you.

Hi,

Currently this option is not supported, the location can be seen only by clicking on the customer’s name.

Thanks!
Alex

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Any chance to include this in the next updates? I think this feature should be fundamental for this add-on and it was what I expected when I made a purchase. What’s the point of putting bookings under each location but cannot sort the appointments table by location? Don’t you think?

Thanks :)

Hi,

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/115000344105-Add-a-Location-column-at-the-Appointments-page

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

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Hello,

Please could you confirm to us what Stripe integration method you use for your plugin?

Thanks.

Hi,

We used stripe.js and the native SDK.

Thanks!
Alex

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Hi, Please help me out, I am getting very frustrated with this plugin, sometimes one part doesn’t work, some time other doesn’t.

Now I am getting problem with location, I am unable to add locations. Please check screenshot below:

http://prntscr.com/gnfqwh

Can you please fix it and verify that whole plugin is working normal by testing it your self on my domain.

Please help me out asap, I need to deliver it.

Hi,

Please send us an email to support@ladela.com with this ticket number #45294 and the purchase code so we could look into this matter.

Thanks!
Alex

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pinical

pinical Purchased

I have a client who works from two locations on different days. Will this plugin allow me to only show appointment times for those days she is at a particular location? Ie – can I associate locations with business days and times?

Hi,

Currently, this functionality is not supported. You will need to create two staff members with different schedules for this need.

Thanks!
Alex

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pinical

pinical Purchased

Ok, thanks for letting me know and providing me with a workaround

Hi there, I purchased the location addon.

How do I move the “location” column to another location, my client want it to shows after the category and service column?

Please help! Thanks!

Hi, thanks for purchasing our product!

Currently, such an option is not supported.

Thanks!
Alex

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I think you or your company should be more proactive to enhance your plugin function. Every time I asked on simple function the standard answer is “CURRENTLY ITS NOT SUPPORTED”. It does not need rocket science to improve the plugin or add into the future update but you never interest to do so.

This plugin is sold as an extra addon for $29 on top of the main plugin of $59, and only provide such as simple function that should be inclusive in the main plugin. So its really not worth the extra $29. Honestly read 5 pages of comment here, and count how many times u answered: “CURRENTLY ITS NOT SUPPORTED”

Hi,

Thanks for the feedback! We’ll take into account for future implementations. Regarding feature requests you can add them to this list: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your requests.

Thanks!
Alex

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Purchased the locations add-on and customer side works well. However, the appointments and calendar don’t seem to have that information. How do you determine which customers are booked for which location?

Hi, thanks for purchasing our product!

You can see the chosen location if you open the appointment and click on the customer’s name.

Thanks!
Alex

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Plugin is not working.

Function prepareNotificationCodes in proxy_providers needs as arguments \Bookly\Lib\NotificationCodes and \Bookly\Lib\Entities\CustomerAppointment. Two args are array ($codes) and string $ca (with value “customer”). – Line 119.

For this reason, notifications page are not working. We need to user location as shortcode in emails template. How can we fix it?

Regards

Hi,

Please send us an email to support@ladela.com with this ticket number #47417 and the purchase code so we could look into this matter.

Thanks!
Alex

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Bookly Locations (Add-on)

The plugin has been deactivated.

Bookly v13.3 is required.

Hi, I’m not able to activate the Locations addon (I get message above). I just bought and downloaded Bookly and it’s v 14.2 and when I look for updates, there are none. Can you help?

Hi,

Please send us an email to support@ladela.com with this ticket number #47702 and the purchase codes so we could look into this matter.

Thanks!
Alex

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Is there a way to add a QRC code the email that the clients receive once they make their appointments?

Hi,

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why there was created a record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/211623749-Ability-to-generate-Barcode-or-QR-code-of-an-appointment

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Kirill

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Hi,

When sending email, please include the ticket number #48146 in the email.

Thanks!
Kirill

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Hi,

I love your add-on and it does wonder to my client’s needs. However I would like the “booking confirmation email” to be sent to a different adresse depending on which location was chosen by the user in the form.

The top right field here: http://bit.ly/2xLqJpy > can it be dynamic depending on location?

if you need the purchase code, please tell me.

Thanks a lot!

Hi,

If you have the locations add-on – you can use the {location_info} for this inquiry.

Thanks!
Alex

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Hi Alex, thanks for your reply. I don’t do any code though, can you provide more details as to what to do with this {location_info} snippet?

Hi,

After you add locations and associate them with staff members, you can add more details about these locations (for example: their address) and then use {location_info} code in email notifications to display this information.

Thanks!
Alex

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After using (not sure) no option to show price in front of services. wanted both time and price if possible.

Hi,

Currently, this functionality is not available. I advise adding the price in the service’s title.

Thanks!
Alex

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thanks for your answer but I don’t do any coding, how can I achieve that?

Hello,

{location_info} is a shortcode used like other shortcodes to customize the notifications. You can get more information about shortcodes here: https://support.booking-wp-plugin.com/hc/en-us/articles/213066885-All-Shortcodes

Thanks!
Kirill

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estimados, el componente de location no me esta funcionando, desde el backend no me deja seleccionar un location cuando creo una cita

Hi,

You can set a location when you create an appointment below the service field.

Thanks!
Alex

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Pre sale question: -can locations be used for different available days? I have a customer who is a piano tuner and he will drive to different regions of the country. He wants to be able to show his customers regions(locations) and only give them specific days for these locations. So regio 1 can only book on monday and tuesday, 2 is wednesday and thursday, 3 is only friday. -can I create custom fields in Customers? Or are customers linked to the users in WP? This is because there need to be a file on the customers about their piano, in what room are they, what tuning did they get etc. -What would you suggest to use for sending booking reminders to customers? They need to book every year or half year, every 3 months etc.

I really think your plugin would be great but these things I couldn’t find. Maybe there are some other ways to get to what I want so please if you have any ideas let me know :-)

Cheers

Marco

Hi Marco, thanks for the interest!

1) Currently, this functionality is not supported. As a workaround you can use the category field for different locations and create a different service for each location. Then with the service schedule add-on set different schedules for these services.

2) Custom fields are linked to appointments and not customers, there’s no option to create custom fields for customers.

3) We have added “custom notifications” in the last releases and you can use them to send reminders for different periods.

Thanks!
Alex

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Hi, pre-sales question: Is it possible to make a location based availability? Like, it detects nearby X services available and populate the options from that? Also, the user should be able to change that? I want to create a a platform for mobile and web that allows users to search for services nearby and schedule an appointment accordingly. Also, would like to create a mobile app later using this platform as the backend. I would like to know until what point I an get with your software and if it is a possibility to hire your service to make customizations mentioned above. thank you very much.

Hello,

Unfortunately, the functionality you are requesting is out of the scope of our plugin functionality. The functionality offered by Bookly allows customers to access the service provider page and browse all the services according to the locations (if applicable).

Thanks!
Kirill

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Millin

Millin Purchased

Hi Just purchased this plugin and translated it with Loco BUT the translation for “Select translation” the first option showing in the menu does not translate! How can I fix this?? Thanks in advance!

Hi, thanks for purchasing our product!

The plugin doesn’t contain a “select translation” option. You can translate it with tools like Poedit, Locotranslate, though for multi-language websites you will need the WPML plugin.

Thanks!
Alex

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Hi, I need to know if it’s possible to show different bookly form on frontend according to location. i.e, One Bookly form for New york and another for Houston.

Thanks

Hi,

Yes, you can create these forms, by choosing default locations and hiding the location field from the booking form.

Thanks!
Alex

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Hi. How could i see the change-log of this plugin?

Hi,

You can access the information on the change-log of the plugin by accessing plugin page (https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091?s_rank=16) and scroll the page all the way down.

Thanks!
Kirill

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