Ladela

Ladela supports this item

Supported

This author's response time can be up to 2 business days.

89 comments found.

Hi,

I am using Bookly to book rooms. I need to split the rooms across various locations, so I’m looking to buy this plugin.

I currently have:

- Staff members (I think you might refer to this as employees) are used for each room - Services are used for the length of time of the booking. So I have a service from “1 hour” through to “12 hours”. Each room therefore can offer each of the 12 “services”. All 12 “services” belong to one category: “Hire”

Will I be able to maintain this structure and add the Location plugin?

Hi!

Thank you for being interested in Bookly!

Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

Hi,

I am using Bookly to book rooms. I need to split the rooms across various locations, so I’m looking to buy this plugin.

I currently have:

- Staff members (I think you might refer to this as employees) are used for each room - Services are used for the length of time of the booking. So I have a service from “1 hour” through to “12 hours”. Each room therefore can offer each of the 12 “services”. All 12 “services” belong to one category: “Hire”

Will I be able to maintain this structure and add the Location plugin?

Hi!

Thank you for being interested in Bookly!

Bookly is designed to work with the time slots and the duration of a service is fixed, so there’s no option to choose the duration when you book an appointment.

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

Hi,

Thanks for your enquiry. My query was in regards to the Location add-on plugin.

Blessings

Hi,

Yes, with the location add-on you will be able to link these rooms to locations and you’ll have also the location field on the front-end.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Is there any way I can enable the Location to show as a column on the appointments page? Currently it hides under Customers details and it is quite difficult to sort through.

Thank you.

Hi,

Currently this option is not supported, the location can be seen only by clicking on the customer’s name.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Any chance to include this in the next updates? I think this feature should be fundamental for this add-on and it was what I expected when I made a purchase. What’s the point of putting bookings under each location but cannot sort the appointments table by location? Don’t you think?

Thanks :)

Hi,

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/115000344105-Add-a-Location-column-at-the-Appointments-page

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Please could you confirm to us what Stripe integration method you use for your plugin?

Thanks.

Hi,

We used stripe.js and the native SDK.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi, Please help me out, I am getting very frustrated with this plugin, sometimes one part doesn’t work, some time other doesn’t.

Now I am getting problem with location, I am unable to add locations. Please check screenshot below:

http://prntscr.com/gnfqwh

Can you please fix it and verify that whole plugin is working normal by testing it your self on my domain.

Please help me out asap, I need to deliver it.

Hi,

Please send us an email to support@ladela.com with this ticket number #45294 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

pinical

pinical Purchased

I have a client who works from two locations on different days. Will this plugin allow me to only show appointment times for those days she is at a particular location? Ie – can I associate locations with business days and times?

Hi,

Currently, this functionality is not supported. You will need to create two staff members with different schedules for this need.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

pinical

pinical Purchased

Ok, thanks for letting me know and providing me with a workaround

Hi there, I purchased the location addon.

How do I move the “location” column to another location, my client want it to shows after the category and service column?

Please help! Thanks!

Hi, thanks for purchasing our product!

Currently, such an option is not supported.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

I think you or your company should be more proactive to enhance your plugin function. Every time I asked on simple function the standard answer is “CURRENTLY ITS NOT SUPPORTED”. It does not need rocket science to improve the plugin or add into the future update but you never interest to do so.

This plugin is sold as an extra addon for $29 on top of the main plugin of $59, and only provide such as simple function that should be inclusive in the main plugin. So its really not worth the extra $29. Honestly read 5 pages of comment here, and count how many times u answered: “CURRENTLY ITS NOT SUPPORTED”

Hi,

Thanks for the feedback! We’ll take into account for future implementations. Regarding feature requests you can add them to this list: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your requests.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Purchased the locations add-on and customer side works well. However, the appointments and calendar don’t seem to have that information. How do you determine which customers are booked for which location?

Hi, thanks for purchasing our product!

You can see the chosen location if you open the appointment and click on the customer’s name.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Plugin is not working.

Function prepareNotificationCodes in proxy_providers needs as arguments \Bookly\Lib\NotificationCodes and \Bookly\Lib\Entities\CustomerAppointment. Two args are array ($codes) and string $ca (with value “customer”). – Line 119.

For this reason, notifications page are not working. We need to user location as shortcode in emails template. How can we fix it?

Regards

Hi,

Please send us an email to support@ladela.com with this ticket number #47417 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

by
by
by
by
by
by