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40 comments found.

hello does not work {location_info} and {location_name} in stаpe user details

You can not find information in the case, the laying work If the customer is involved Vibra branch so no you can not see where my booking

combined

Notification to customer about pending Appointments Notification to customer about Approved Appointments

how it is possible to set up a branch had to mast choose

Hi,

Thank you for purchasing our products.

You should navigate to Settings, click the Cart tab and disable Combined Notifications. Available time depends on the staff member’s Schedule tab. And it will not be possible to make the Category field required for selection. Please, reply to support@ladela.com with further details of the case so we could provide proper assistance to you.

Thanks!

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This plugin doesn’t work for me. It doesn’t filter the staff members when location is selected. It still show all the staff members in the drop down-menu. And yes, I’ve added location to the staff members. Is there anything else I need to do?

Edit: After further research, when selecting Location it breaks the script some way because after you select Location the category-filter also stops working.

Hello,

Thank you for purchasing our products.

Please, make sure that you have associated the locations with your staff members correctly. If you are sure that everything is set properly but it still doesn’t work – please, send us an email to support@ladela.com with your purchase code, screenshots and additional details of the case. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!

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Hi friend

I bought the Bookly Plugin for WordPress sometime ago. Congratulations on the plugin. He is serving me perfectly

Now, I need two add-on:

Bookly Deposit Payments Bookly Locations.

There is possibility of buying these two plugins for a different price, below the published value on the site?

Best Regards

Marcio Alves marcio@rodriguesalves.com

Hi Marcio, thanks for purchasing our product!

Sorry, but we can’t offer discounts.

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I pretty satisfied with your plugin, bookly, so I can’t believe that you add just only location for the price.

If multiple location’s available, It’s pretty sure that each branches has separate director.

no update plan to make location’s director to see all staff reservations in one location?

Hi,

Currently this is not supported, though we’ll take into account for the future implementations.

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Mager

Mager Purchased

Hi there. This plugin doesn’t support what I need. Can I get a refund?

Hi, thanks for purchasing our product!

Please check this link for the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

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Presale question, what other payments does it work with? I live in Chile and here besides PayPal we use WebPay, we don’t have Authorize.net for Credite card payments, if I install that module/plugin will it support it? Thanks

Hello,

I appreciate your interest in our product.

Bookly works with these payment methods and can not be integrated with any others at this time. You might also try using WooCommerce plugin for payments. Please, contact us at support@ladela.com once you have any other questions in the future.

Thanks!

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So if I install woocommerce then the checkout is done through it? ok, that works, thanks

Hi,

Yes, customers will be redirected to a WooCommerce cart after the details step and payments from Bookly will be disabled.

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Hello

Is there anyway to associate a location with avaliblity? Our client works at different locations on different days. We need to link their avalibility with the location they are at, e.g monday 6pm to 9pm at Solihull School and Tuesday 7 till 9 at Arden School

Is this possible? We would be willing to pay for customsation of the plugin if necessary.

Kind Regards Peter Lowe

Hi Peter, thanks for purchasing our product!

Currently this is not supported, as the availability depends on the staff member’s schedule. To set this way, you’ll need to have two different staff members with different schedules that don’t overlap.

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price is too much this plugin cost us around 12$ , you people just updating price the plugins never care about customers , for diwali festivals sake please offer an price so we could able to purchase your plugin , we are very dissapointed , i purchased bookly @49 $ now it around 59$ its ok , but about addons , price of addon is half the price of bookly now , so we request u please make offer or low the price of locatons addons and others addon , just addons , so i will purchase your plugin , i humbly request you sir , thanks and regards

i just want to request you to make an offers for addons for limited time period….

Hi,

The plugin and add-ons are being developed over some time and have a lot features that have been added over this period. We believe these are the appropriate prices for which the products should be sold. Thanks for understanding!

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Hello, can you set permissions that only a manager at site A, when they login to the admin, in we, will only see staff and calendars assigned to site A. They should not see any details for location B? Only the site admin can see everything for all locations? Is this possible?

Hi, thanks for the interest!

Currently this is not supported, the site admin has access to all locations and all the information.

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Hello, is this something that will be implemented soon , as due to days protection laws these days, the only option would be to have a new website per location? Thanks

Hi,

Sorry but we can’t provide an estimate for this feature, if you’ll install Bookly on different websites, each location will have it’s “independent” Bookly.

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Greetings,

I need to setup 2 Staff Members in different Time Zones. I am a Life Coach in California… my business partner is in Maryland. Our Google calendars are synced, but at time of booking everthing is set to my Wordpress time zone. How can I get the Maryland time zone attached to my business partner. Thank you!

JB Meyer

Hello Jerry,

Thank you for your interest in Bookly.

I’m sorry, its not possible to setup staff members to operate in different timezones. Please, reply directly to support@ladela.com so we could promptly assist you with other questions in the future.

Thanks!

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Hello, is it possible to sort the calendar by locations? Like you can already sort by staff member…

Hello,

Thank you for your interest in our products.

It is not possible to sort the calendar by Locations, I’m sorry about that.
Feel free to reply directly at support@ladela.com so we could promptly assist you with other questions in the future.

Thanks!

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Hi,

I can’t select a location when I add “New appointment” in wordpress admin area (Appointment menu). Please fix that.

Hi,

You can choose a location by clicking on the customer’s name.

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Hello,

Thank you so much for your plugin! After searching the web for ages. I’m so pleased to find you guy’s! With you plugin you help me building up my business!

In your plugin there are two colours used. One prime color which I can adjust and one second color. The second color is used for a shadow of boxes. How can I adjust the second color? It’s now set on the native theme color orange. An example is visible here: https://www.sollicitego.nl/agenda-sollicitatietraining/ Thank you for your time!

Hello,

Thank you for purchasing Bookly and sharing your experience.

Please, send us an email at support@ladela.com with your purchase code, screenshots and additional details of the case so our developers could investigate and help you fix this.

Thanks!

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Hi there, if we have one consultant, and he has a different location, say every week, is it possible for user to choose location, and then the plugin will generate dates and times when he is available at that location?

Hi, thanks for interest!

This add-on is designed more towards – that there different staff members in different locations, and you can’t set the availability according to the location of the staff member.

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Hi I would like to know if its possible to change the drop down menu in category into just buttons side by side I also would like to know if the bookly location add-on automatically locates the clients current location via ip.

Hi, thanks for interest!

Currently these options are not supported.

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Hi There,

I have recently purchased this add on for my site and i was wondering if there was anyway i could limit the amount of bookings per hour at a location.

I.e only 1 member of staff can use that location within the hour?

Hi,

Thank you for purchasing our products.

There is no way to limit a timeslot to be taken by only one staff member as those accounts have independent schedule. Add-on can not influence on that. Though you might try a workaround solution when you associate your staff with the same Google Calendar, see this instruction here.

Thanks!

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Hi, this is very close to what I’m looking for except that the calendar functions a little oddly. It seems the user selects a date on the calendar (presumably some date in the future, e.g. a week into the future), and then the system kicks out all the available time-slots leading up to, and including that date, in the next step. This is very odd for how appointments are booked in North America where the user would typically select the precise date they which their appointment to be on (i.e. not a range).

Is it possible to configure Bookly so that the user selects the exact date they wish their appointment to be on (i.e. rather than a date range)?

Hi, thanks for interest!

You can enable the calendar for the “time” step in the appearance menu and only one day will be displayed.

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Hi, thank you. I believe that has done the trick.

If I may trouble you for one more question. With the adjustment made above, having the need to select the days on the service screen seems redundant. Is there a way to hide the days on this first screen?

Thanks,

Hi,

Yes, you’ll need to update the shortcode of the booking form. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form

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forarsen

forarsen Purchased

hello You can configure 1 staff definition day in location 1 and definition day in location 2 ??

thank Margaryan

Hi Margaryan,

Currently this is not supported, you’ll need different staff members for this need.

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CareTan

CareTan Purchased

Hi I’m getting an error trying to add a location in the add-on:

DataTables warning: table id=bookly-tbs – Requested unknown parameter ‘position’ for row 0, column 0. For more information about this error, please see http://datatables.net/tn/4

Please advise :-)

CareTan

CareTan Purchased

Solved it by removing the plugin as I uploaded at the first place manually and tried installing it through the zip function in admin instead. Worked and the database was updated upon installation.

Hi,

Thanks for purchasing our product and for being proactive in finding the solution.

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Custcare

Custcare Purchased

I just installed the location-addon plugin but when I click activated I’m getting the following error

Fatal error: Call to undefined method Bookly\Lib\Plugin::getVersion() in /home/content/03/11859603/html/thecountry/wp-content/plugins/bookly-addon-locations/main.php on line 16

Hi, thanks for purchasing our product!

I think you already sent us an email, we’ll need access to the admin panel to investigate this matter.

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