Ladela

Ladela supports this item

Supported

This author's response time can be up to 2 business days.

70 comments found.

Hi,

I don’t understand how to do something.

I need : All people of the staff can go to every location All services can be in all locations.

BUT

We need to define : At 9am the service 1 is at location 1 At 11am the service 1 is at location 2

So client who want to book service 1 can’t choose location 1 at 9am

Is it possible ?

Thanks you :-)

Hi,

Currently such functionality is not supported. You’ll need to create different services that will be linked to staff members that have different schedules to set it up this way, or you could the service schedule add-on to have different schedules, but you will still need to create different services.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi,

So I don’t need location addon. Is it possible to change my licence for service schedule add-on ?

Thanks

Waouh

Hi!

Sorry to hear about this situation. We recommend you to contact Envato support regarding the refund procedure: https://help.market.envato.com/hc/en-us/requests/new

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

Is there a way to include a city and state instead of just a state?

Hi!

Currently such functionality is not supported. Though, you can set the state’s and the city’s names in Bookly/Locations.

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

Is there a way to integrate something like https://wordpress.org/plugins/contact-form-7-city-field-extension/#description in this?

I need my customers to be able to search for employee’s by location (zip code).

Also, I would need for my employee’s to set their home location (zip code) and to choose the cities they would like to work in.

Any help?

Thank You

Hi!

Currently such functionality is not supported. Though, you can use Locations Add-on in case to be able to set services available in different locations. There is no way to search by zip codes, only by location. You can try our demo version: http://locations-demo.booking-wp-plugin.com/demo/

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

On the booking form, when I have preselected a employee, still all locations are selectable (whether they are serviced by the employee or not), whereas services are limited only to those provided by the selected employee (as expected). Am I doing something wrong? Shouldn’t just the locations serviced by that employee be selectable?

Thanks for you help!

Hi Thijs,

It depends on the inquiry and the demand for this functionality. I advise to add it to our feature request list and also please add an example why and where this functionality will be of use: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi Alex,

Thanks for your response. I will add it as a feature request, but to be honest it feels more like a bug. Let me explain why:

You offer the opportunity to pre-select an employee. When I do that I expect to only see the services that employee offers. My expectations are met – great! I also only expect to see the locations that employee services. Hmm… I see all locations. To only see the locations serviced by that employee is not a feature, it is a bug if that doesn’t happen. Now people can select a location which causes the pre-selected employee to reset. Terrible usability…

I appreciate you help and product, it’s the best in its class. However this makes this plugin feel slightly unfinished…

I hope it will be resolved soon.

Thanks,

Thijs

Hi Thijs,

Thanks for the feedback, we’ll take into account for future implementations.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

YDFV

YDFV Purchased

Hello,

We use the Bookly plugin with this extension on our website. After that it has worked for some time, the form now gives an error when you want to go to the time/date select step. When you check in the console what the feedback is from the calls the app does it gives an session error (errorcode 1). Can you help? There has nothing been altered in the plugin.

Thanks.

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

YDFV

YDFV Purchased

We have the locations plugin with the Bookly plugin active. On the first tab you select the location and when you click trough to the second tab (time / date select) you get an session error (errorcode 1). Any idea how to solve this?

Hi Danny,

There could several reasons why it doesn’t work, you have a caching or some third party plugin, problems with the database or other. We’ll need access to investigate his matter. Please send all the details to support@ladela.com

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

YDFV

YDFV Purchased

Our appointment page proces does not work anymore: thephonelab.nl/afspraak-maken/

When you click the location it creates an empty which is empty, we tried everything from rein installing to upload it on to another website. Problems still persists.

Please contact us asap with the solution.

Kind regards,

Danny

Hi Danny,

There could several reasons why it doesn’t work, you have a caching or some third party plugin, problems with the database or other. We’ll need access to investigate his matter. Please send all the details to support@ladela.com

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi, how’s doing?

1)i am adding locations in through this plugin but it is now showing on appointment page…

2) i also want to assignment appointment days on location base like: a) i will be available to location one on Monday Tuesday and Wednesday b) available to location two on Thursday and Friday…

looking forward for quick response, thanks

Hi,

1) You need to select the location when you book an appointment in order to have the location in the booked appointment. You can see the chosen location after opening an appointment and clicking on the customer’s name.

2) Currently, this is not supported, you will need to create two staff members with different schedules for this scenario.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Bookly Locations (Add-on)

The plugin has been deactivated.

Bookly v13.3 is required.

Hi, I’m not able to activate the Locations addon (I get message above). I just bought and downloaded Bookly and it’s v 13.2 and when I look for updates, there are none. Can you help?

Hi,

You will need to update Bookly to the last release (13.3) to be able to use the add-on. In order to install the update, you will need to download the last release from codecanyon and install it manually via FTP, as the automatic updates are disabled for the moment. In case you don’t want to play with FTP, you can check a recommendation from one of our clients: https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091/comments?page=474&filter=all#comment_16568434

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi, I’m not able to activate the Locations add-on and the message I receive says that I need Bookly 13.3. I have the latest version available, which is 13.2. Can you help?

Thanks, Rick

Hi Rick,

You’ll need to download the latest version 13.3 of the plugin from CodeCanyon and install it via FTP. If you need assistance with this matter please send us an email to support@ladela.com with this inquiry, purchase codes, WP access and access to FTP.

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

by
by
by
by
by
by