Ladela

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26 comments found.

Hi,

I’ve just purchased the plugin and it’s not showing up under the bookly tab; I sent an email already and have yet to receive a reply.

Cancel – I figured it out, thank you.

Hi,

Thank you for purchasing our products and being proactive in the search for solution. Feel free to let us know in case you have other questions in the future.

Thanks!
Andrew

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leighmw

leighmw Purchased

Hi Ladela,

We love the plug-in and it has helped our business alot!

We would like to be able to charge 3% booking fee for credit card purchases only. I saw in the comments section that someone else once asked you to make this customisation for them so i am wondering if you would be able to make this modification for us too.

If so, how long would it take, how much and when would you be able to make the changes.

Love your work! Thanks,Nick.

Hi Nick, thanks for purchasing our product!

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/209377065-Service-Fee-for-online-payments

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

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Can I sell the tickets in a package system and then give the option to reserve in the event the want only for the package they bought? Let say I bought a package with 3 seats but I do not know when to use it, but I have the option to reserve until they are all use.

Hello, thank you for contacting us.

I’m afraid that Bookly may not fit your needs as currently such functionality is not supported. Check if your scenario can be covered by these and other features in our demo-setups here:
http://demo3.booking-wp-plugin.com/demo
And try our Lite version at this page:
https://wordpress.org/plugins/bookly-responsive-appointment-booking-tool
and reply directly at support@ladela.com so we could promptly assist you with other questions in the future.

Thanks!
Alex

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leighmw

leighmw Purchased

Hi guys,

Following your response below as to whether i can charge a service fee on top of the cart for credit cards, i have voted for the feature to be added, but i did see in the forum that you once made this customisation for one customer…is it possible you could do the same for me?

Kind regards, Nick

Hi Nick, thanks for purchasing our product!

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/209377065-Service-Fee-for-online-payments

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

Hi,

We’re really sorry but currently we are overloaded with the ongoing tasks and can’t provide customization services. I advise to contact a freelance developer for customizations.

Thanks!
Alex

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Is it possible to Client to pay full (remaining amount) after he already paid deposit? Can we send him a link to make remaining payment?

Hi, thanks for interest!

Currently such an option is not supported, the customer will need to pay when he arrives for the booked appointment.

Thanks!
Alex

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Hi, i have a problem with an add-on ( Deposit Payments Add-on ) i have followed the instructions in the support page but it doesn’t work. The final price doesn’t decrease at the payement step. Do you have any idea of how i can fix it ?

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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