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Reviews for Bookly PRO – Appointment Booking and Scheduling Software System

Reviews for Bookly PRO – Appointment Booking and Scheduling Software System

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4.54 (1,080 ratings) 4.54 stars
Cart 44,317 sales
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1,080 Reviews

for Feature Availability

Great plugin to schedule appointments for any appointment based business. If the core plugin doesn't have a specific feature you're looking for, chances are it will be available with an an add-on package.

Author response

Many thanks for your feedback! We're happy to know you enjoy Bookly items.
Have a nice day!

for Customer Support

After purchasing Bookly pro in 2016-06-09 and using it for over a year, I stopped using it. When I install it again, I saw all my add-ons gone. After so many emails back and forth, my problem was fix. Dmitry Form Bookly got in contact with me and fixed my license. Thanks.

Author response

Many thanks for you feedback! Feel free to reach out to us if yo need any help in the future!

for Code Quality

Thank you thank you thank you a million thank you to all the staff, I am writing this review after 4 years of using Bookly the best plugin and the best booking system in the universe.
It saved me today from many problems between my partners and clients and everything is really excellent. The programmer's mind deserves a crown of gold. I have already tried all other booking methods, everything in the world is not without errors and contains errors, but this is something that is not mentioned in management because it does everything like a robot I love Bookly

Author response

Thank you very much for your awesome review! We're happy to know you enjoy using Bookly! Have a nice day!

for Customizability

It´s very heplfull for my business. I couldn´t find so usefull tool. Thank you!

Author response

Many thanks – it's very important for us!

for Customer Support

Situation where my wife is managing a housheold with 6 kids and owner of a driving school. Maintainging the schedules, appointments, etc. it was taking lots of effrots with so manu students. Bookly Pro with other Bookly plugins like syncing Outlook and Calendar made her life so much easier. Besides that the support of Bookly was completely straight to solving any obstacle and issues. Can only be very satisfied. Worth it.
Company of my wife is based in The Netherlands.

Author response

Thanks a lot for your review! We're happy to know you enjoy using Bookly!

for Customer Support

We have gotten an issue for the system once we have used it.

The customer support takes three weeks to do a update to help us fix this problem.

Great support.

Author response

Many thanks for your feedback!

for Customer Support

I wish I could select multiple main reasons for this plugin. I have to admit when I first purchased this for a clients site I had a moment of pure unadulterated PANIC! I understood it was incredibly customizable but I could not quite get my head around how to make it work for us.

The business is dog grooming and we needed to be able to have full customization on services. We have 150 plus breeds of dogs and two services but each dog costs a different amount to groom for example an afghan hound may cost 90.00 for a bath and haircut and a Maltese may cost 45.00 for the same service. So that was multiple data entry....then on top of that the client is using clover payment systems...lets not talk about that integration although bookly and woo commerce did eventually play nice together it took awhile. Bookly support was extremely helpful in that step. Finally my client wants to book multiple dogs in the same time slot and have each client create a separate profile for each dog they book in that time slot to a maximum of four dogs. We are finishing working through that now and again BOOKLY SUPPORT HAS BEEN AMAZING.

We have had to purchase addons and at first of part of me was like oh god.....more purchases but after going through this implementation the addons make sense and honestly if you are not looking for our level of customization Bookly Pro will do everything you want it to do. If you think you need an addon I STRONGLY encourage you to reach out to Bookly for advice and for a sandbox where you can test your configuration and addons to see which if any are appropriate for you.

In summary this is a great plugin, there will be a learning curve. The support is incredible! Worth the Money. and i don't say that often, it is worth what you pay for it!!! I also appreciate that they are improving all the time.

Author response

Hello! Many thanks for your awesome review – it's very important for us! We're happy to know you enjoy using Bookly items and always ready to help with the settings or any concerns. Have a nice day!

for Other

Great plugin! Thank you bookly team!

Author response

Many thanks! Feel free to contact us if any further assistance needed.

for Other

Très bon plugin de réservation en ligne et excellent support.

Author response

Many thanks for your feedback!

for Customer Support

I have had so many questions while setting up Bookly because I'm not the most knowledgable person when it comes to this stuff and the customer support team has been so helpful in answering all my questions and giving me step by step instructions. I would seriously be lost without them. Thank you Bookly team!!

Author response

Many thanks for sharing your feedback! We're happy to help!

for Customizability

works great

Author response

Thank you for positive feedback!

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