Reviews for Bookly PRO – Appointment Booking and Scheduling Software System

Reviews for Bookly PRO – Appointment Booking and Scheduling Software System

4.54 (1,031 ratings) 4.54 stars
Cart 38,233 sales
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1,031 Reviews

for Customer Support

The rating I wanted to give was 4 stars, but they should be rewarded for their excellent support and helpfulness. The plugin is very reliable, and does not affect the performance on the site too much. Easy to set up, there are small improvements to be made but all in all I think it is the only viable solution at the moment for a truly complete wordpress booking system. Initially I was a bit skeptical since you have to buy addons to use many of the functions, but you just need to know a little bit of programming to understand that there is really a lot of work behind this product and it is worth all the money spent down to the last cent. I hope they only find a solution to receive emails in the language in which you fill out the form, for the rest is great.

Congratulations, great work.

Author response

Many thanks for your awesome review! It's very important for us and we're happy to know Bookly works well for you! Have a nice day!

for Customer Support

The support we received with configuring the solution on our website and fixing the issues was at a very high level. The support agents were very responsive and knowledgeable.

Author response

Many thanks for your positive review – it's very important for us!

for Flexibility

I use Bookly for 2 different websites. 1 website for booking group classes and 1 website for booking appointments.
I have tried using many other highly rated plugins that have failed to meet my business needs. Wth Bookly keep in mind that there are a lot of add-ons. I ended up purchasing about 12 or 14. Two of which I don't even use.

They will create a demo account for you test the add-ons before you purchase them. If you can then work with support to set up your demo with the add-ons you think you'll need. There's also the demo pages which are helpful but don't answer all your questions. That's where tech support comes in. The response time is great.

I do not like the calendar view (too small) and there are prettier calendar options on the market that allow you to add photos. Those also come with annual fees. This is not a subscription.

Bookly is a one time purchase and is very customizable. I've had two customization jobs done to enable Bookly to work for my business and now I have a booking platform that is better than the leading dance studio software providers.

-price (no annual fee)
- customer support
- flexibility through add-ons
- customizable
- doesn't slow down your website

- calendar view feels dated
- recurring classes and blocking off dates could be easier
- purchasing an add-on then realizing you can't use it (try before you buy)

I wasted a lot of money on other software. Wish I found Bookly sooner. For the price, it really can't be beat.

Author response

Many thanks for your positive feedback – it's very important for us! Have a nice day!

Be aware that every added feature costs $money$.

I'm just now implementing so I don't have a lot to review. Pretty happy with functionality, but I was surprised when I paid for the Pro that every feature is an extra $20-$40. It doesn't seem unreasonable, but they should have a pricing page with each free/paid feature.

So if you are assuming you'll get all the Pro plugins for $89. It will be much higher than that. I think it's still a good deal, but I may have made a different choice for my son's new business if it knew is would be more like $150-$190 to get him set up.

I'll try to update my review with more experience.

Author response

We appreciate your positive feedback. On the main plugin description page, we've added the 'add-on' sign to every feature that requires additional Bookly plugin, so that not to mislead potential buyers.

We believe that the prices for Bookly PRO and its add-ons are reasonable enough because it’s a one-time purchase that is in itself a complex booking system. We let our customers try all features available with add-ons on our demos for free. This way, all our users can purchase only those features that are essential for their business. A comprehensive portfolio is made not to overload the default version with features increasing its price, and let buyers choose only those that are required for their individual scenario.

Again, thanks for 5 stars and have a nice day!

for Feature Availability

Best functionality, best support. Thanks!!!!!

Author response

Many thanks for your positive feedback! We're happy to know Bookly works well for you!

for Customer Support

I'm very happy with the Support. They always helped me.
Thank you!

Author response

Many thanks for your feedback!

for Customer Support

Great plugin with many features and extensible with addons. Easy to use & customizable colors and text strings. Well documented and excellent support!

Author response

Many thanks for sharing your feedback! Have a nice day!

for Code Quality

it's a great app to work with, little price but is worth every penny

Author response

Many thanks for your feedback! It's very important for us!

for Customizability

This is easy to navigate and gives the info we need for staff and customers. Makes my job so much easier as we don't have the staff to manage appointments.

Author response

Happy to know Bookly works well for your business! Thanks for your review! Have a nice day!

for Design Quality

Very happy with the plugin and the numerous add ons, made a complete booking system for my client, with all its needs in it. Both front- en back end are easy to use and fast, as is the set up (with google calendar). Also happy with the easy to configure custom emails! Support was friendly and quick in respond. Will purchase again!
Worth the money!

Author response

Many thanks for sharing your feedback and high rating! Have a nice day!

for Customer Support

Amazing customer support!

I wrote with a question and I got an answer within an hour or so. And they solved my issue this way!

I feel safe to recommend buying the plug-in, it's clearly made by a team that cares!

Author response

Thank you very much for your positive feedback! It's very important for us!