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Discussion on Booked - Appointment Booking for WordPress

Discussion on Booked - Appointment Booking for WordPress

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Hello! We bought from you a plugin “Booked” and works correctly until a week ago. The main problem with your plugin is that webpage starts to work slowly and if the client wants to book an appointment he/she should wait about 1 minute to complete a registration. On the admin page, there is an error in REST API that causes problems with redirecting. The webpage is (https://rstudio.ee/) Please can you answer this message?

Best regards, Alex

REST API endpoint: https://rstudio.ee/wp-json/wp/v2/types/post?context=edit REST API response: (http_request_failed) cURL error 28: Operation expires after 10001 milliseconds if 0 bytes are received.

hi, i want to discuss regarding how multiple products can be selected while doing booking. i want to have one primary product and one products add on along with it.

Hi. We have a problem with our Booked plugin. When a customer makes an appointment the system replies that “There are no appointment time slots available for this day”

We need to have this fixed as soon as possible.

You can find the booking page here:

https://hautaustoimistobieder.fi/varaa-aika/

The demo isn’t working….. The site getbooked.io isn’t working too !!

This plugin is totaly slowing down my websites.

Hola,

I’m considering the Booked plugin, however it seems to be bundled in with a coaching theme that I’m also considering. The theme does not include support for the Booked plugin…how would the support be handled? Is there a way to add just the support for your plugin or would the support be provided, included, through Booked?

Also, would you know if the payment can be made prior to booking & confirming an appointment?

Ty

I’m having the same issue many others are having which is this plugin is slowing down the ENTIRE website. The issue is caused by lines 29 and 30 in booked.php. This check for update is loaded on EVERY page. Since your server is down AGAIN every single page takes an additional 10 seconds to load. So many users have commented regarding this issue yet it’s still a problem – and a HUGE problem at that. You need to release an update ASAP. This issue is taking business away from every single website that has it installed. Very irresponsible.

Hello there,

We are really sorry you are encountering this issue.

Kindly create a ticket at https://boxystudio.ticksy.com/submit so that we can check on this more and advise.

Thanks,

Seriously???!!! The site is down again!

Hello there,

We are really sorry you are encountering this issue.

Kindly create a ticket at https://boxystudio.ticksy.com/submit so that we can check on this more and advise.

Thanks,

i’m having problem in the plugin i purchased. it’s taking too slow too load

Hello there,

We are really sorry you are encountering this issue.

Kindly create a ticket at https://boxystudio.ticksy.com/submit so that we can check on this more and advise.

Thanks,

Hi my friend, Yesterday I purchased your booked plugin for Wordpress and it is giving me an error in sales orders. Every time I am trying to create a new order and save it, ends with a fatal error. Please help me!!

Hello there,

We are really sorry you are encountering this issue.

Kindly create a ticket at https://boxystudio.ticksy.com/submit so that we can check on this more and advise.

Thanks,

slevin37

slevin37 Purchased

Hello, have you set up the file upload functionality on your booking form?

Hello there,

We are currently working on this and have not made an update yet. Thanks for your patience.

Thanks,

slevin37

slevin37 Purchased

Thank you for your reply. This is a function that I absolutely need on your booking form. Can you tell me when this update will be available? Thank you.

ed327

ed327 Purchased

Hello, since the last update the plugin is working right; everytime a customer booked an appointment the page refresh and shows the message “There are no appointment time slots available for this day”, which is not true.

Please need a solution, customers are getting confused and not showing to the appointment because they thinks the reservations is not been made.

Thanks.

Hello there,

What version of the plugin are you running?

Thanks,

ed327

ed327 Purchased

Hey!

Version 2.4.2

Hello there,

We are really sorry you are encountering this issue.

Kindly create a ticket at https://boxystudio.ticksy.com/submit so that we can check on this more and advise.

Thanks,

Hi! A quick pre-sale questions: can customer or booking agent cancel “completed” booking (ie paid booking) or only the admin can?

Hello there,

For a paid booking, only the admin can cancel the appointment.

Thanks

Necesito contactar con el soporte para la configuración del pluggin Booked, se pueden reservar 2 o más actividades a la vez?

Hello there,

It is not possible to book 2 slots at the same time.

Thanks,

Hi,

I’m experiencing a slight glitch in the plugin.

On a form, when I select an option in a radio button box, the form automatically scrolls to the top of the page, it’s very annoying because if you have a long form, you’ll have to scroll down to where you left off to finish the sign-up form.

Hello there,

Kindly share a link to your website so that we can check more and advise.

Thanks,

This author diseapear from map.

everything is working now! thank you.

i am having issues with this plugin. your website is down and we can not sync it with a calendar app.

Hello there,

The developer site is now up and running. This should fix this issue. Kindly let us know if the issue is persistent.

About the calendar, is there any error you are encountering?

Thanks,

Since lastest booked plugin update, every page on my customer’s website takes at least 7-10 seconds to load…

When we disable the booked plugin, everything else is very performant…

I can’t ask for help since the developer website boxystudio doesn’t work (http 504). I can’t ask for help on boxystudio.ticksy.com since validating my purchase doesn’t work.

My customer is very frustrated since he has MANY bookings to confirm everyday and it is abnormally long and heavy…

Is it possible to fix that performance issue ? Is it possible to download previous versions for the meanwhile ?

Hello there,

The developer site is now up and running. This should fix this issue. Kindly let us know if the issue is persistent.

Thanks,

Hi,

Thank you for this appointment plugin. I would like to ask a few questions.

1. Is there any way to save appointment history? 2. Would it be possible to use something like Zapier to sync to a Google Sheet? Would like to keep history of appointments. Seems the only way keep history is to use the calendar feed. I have not tested this. But history would be good for marketing and customer history.

3. Unapproved appointments don’t show on agent profile page. We are using this for booking tee times for a golf course. Sometime people are late.

4. Would it be possible to have a voice conversation with BoxyStudio?

The website we are using this for is https://millbrookcountryclub.com/teetime

We are set to have the agents trained and go live this week.

Friendly note: getbooked.io site seems to be down.

p.s. I’m an agency owner and deal with several golf courses. This is the only booking plugin that works perfectly for tee time bookings.

Kind regards, Kenton Spence +1.228.364.3943

Hello there,

1. Appointments are saved in the database and available for export

2. Apart from the calendar feeds, you can always export the appointments as an excel file in settings.

3. Unapproved appointments will show up in the pending tab in the backend for approval. They can then appear on the profile.

4. You will need custom edits to achieve this.

Thanks,

Hi there,

I’m experiencing the same slowing of site expressed by quite a few others. Have you got any update on when this will be fixed?

Kind regards, Mikey

Hello there,

The developer site is now up and running. This should fix this issue. Kindly let us know if the issue is persistent.

Thanks,

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