ArtkanMedia

ArtkanMedia does not currently provide support for this item.

160 comments found.

Hi guys, is there a way just to show the panel to visitors but without booking system? i mean i just want to show the seats, but without booking system. I want to use booking system just from admin panel by myself. Anyone can help me?

Hi paoloamore,

There is no such button or something to disable booking. But you can hide the purchase part via CSS:
#shopping-cart-container {
    display: none;
}
#shopping-cart-controls-container {
    display: none;
}

Best regards

Hi, I’m trying the basic version because I’m very interested in the plugin. My problem is that when I move the mouse over the seat to reserve, the content of the page disappears, it goes blank. You can see it here:

http://www.creatour360.com/evento-1/

Can you help?

Hello,

You can see in browser console a loop of errors that appears when you hover some place. It’s related to scrolling:

Uncaught TypeError: Cannot read property 'scrollLeft' of null...

Uncaught TypeError: Cannot read property 'scrollHeight' of null...

Best regards

is this possible to book a seat on buses?

Hello,

Sure, you can build a scheme of your bus.
You should try a basic version to begin – to look aroung and understand the basic way of working with it. You can try here

Best regards

CVScott

CVScott Purchased

Hi, I have purchased your pro version and it seems to be doing what I need it to do, but wondering is there are way to increase the size of the blocks? They just seem quite small. Thanks!

CVScott

CVScott Purchased

Hi – thanks for the link… I found what you pointed out and here is what it looks like without any changes…

book-a-place-scheme #scheme {

list-style-type: none; margin: 20px auto; padding: 0; width: 100%; }

It appears to already be set at 100%, but it is still containing the blocks within a set width and not spreading out.

https://oneworldstudio.com/applications/spot-selection/

Above is the page the application is using and the scheme that I built. I set the blocks at 50px by 50px. As you can see, instead of spreading out 100%, the blocks when into a 2nd row. The cart area is spanning the 100%, but not the blocks… Am I missing something?

CVScott

CVScott Purchased

Perhaps something to consider for future update on the plugin… the option to set the cell size when you’re creating the individual schemes. Since potential locations vary in size, it would be nice to have this option.

Here is my message from that link:

The formula for the entire width is:
w * n + 3 * n, where>
w – cell width;
n – number of cells in a row.
Example: 35 * 10 + 3 * 10 = 380

So you need to set this to 689px:

#book-a-place-scheme #scheme { width: 689px !important; }

Because:
50 * 13 + 3 * 13 = 689, where
50 – cell width
13 – number of cells in a row

Best regards

I purchased your plugin, i am doing a layout for an auditorium, how to do a bulk seat number, ex: selecting 10 cells and marking that as T1, T2, T3 …..T10

no updates till now?

I am getting this error, either since upgrading to WP4.7.2 or moving hosting companies: Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘Book_A_PlacePro’ not found in /home/.../public_html/wp-includes/class-wp-hook.php on line 300

I commented out the following from class-book-a-place.php but am uncertain why this error started – both with 1.7.0 and 1.7.1:

add_action(‘switch_blog’, array( ‘Book_A_PlacePro’, ‘register_tables’ ));

Hello PauRocky,

Please re-check everything one more time. Nothing could happen after upgrading to WP 4.7.2. So the problem is in moving to another hosting. Probably some files are missing.

Also you can try to remove the plugin and re-install it. Don’t worry, the database data will non be deleted.

Best regards

Hello, We have a business in which there is a show with dinner included (photo of seats) http://villasalada.net/wp-content/uploads/2015/11/plano2_new.jpg We are creating a business webpage in wordpress and we need a plugin that is capable of creating weekly events. In those events that can be sold different types of tickets (only show, dinner, VIP dinner for adults and children) After selling those tickets, we need to manage the show’s seats and assign them to each ticket (only by the administrator). And to conclude to know if there is a possibility that you can make reservations (giving an advance) and discounts for large groups.

It’s a complex thing but with its pluggin what functions can it serve?

Thanks in advance, regards

Hello nietofr,

We have a free version of this plugin. You can find it on wordpress.org. So you can try it and see, if it’s suitable for you.

Benefits for the paid version: - Paypal payments. - Plugin permissions. - Coupon/discount system. - Custom scheme numbering. - Photo gallery for each place. - Bulk actions in scheme editor.

Best regards,
ArtkanMedia

Hi! This is my problem: i created this scheme (here: www.direstraitsateatro.it/biglietti-montecosaro) and when you click on the seats and then click “Acquisto” (buy in english) you have to schedule the form with some informations and then you can’t pay with credit card. I connected the PayPal data (username, psw, ecc.) in the settings inside the plugin, but i can’t pay. How can i solve this problem? Thank you

Hello,

Thank you for purchasing!

Please re-check everything one more time. Also you can try to regenerate signature on PayPal to have the string with just letters and digits (without ’-’ or ’.’). Some customer wrote in the comments that it helped them.

We’ve checked the PayPal code several times and everything seems to be fine. On our end it works with any signature and other PayPal credentials.

Best regards,
ArtkanMedia

Ok, i solved my problem :-)

Thank you, Lorenzo

When i try to pay with my creditcard, after i wrote the necessary informations in Paypal, there is a problem with the payment. The customer can’t pay and i don’t receive the payment. How i can do? You can try on www.direstraitsateatro.it/biglietti-montecosaro

Hi. I bought the Book a Place Pro, but I have a problem. Here is my page with plan of seats: https://biletuj.com/testowy/

The system displays there two messages:

“Please add to your cart at least one place”.

“Sorry, you can not add this place to your cart!”

If I would like to choose a seat(s), I see message: “Please wait…” and does not disappear.

I deactivated in all plugins – does not work.

Please help.

Regards

EDIT. I found the solution. In class-book-a-place.php file I changed every http to https and works :)

Hello,

Thanks for purchase.
We will fix this problem in the next version.

Best regards

Hi, when i testing by booking a seat with sandbox mode, it went fine with paypal payment, but when i returns to the page again it shows the seat i booked is available, and it is allowing me to double book the same seat and it also, why this is happening?

This comment is currently being reviewed.

When i try to pay with my creditcard, after i wrote the necessary informations in Paypal, there is a problem with the payment. The customer can’t pay and i don’t receive the payment. How i can do? You can try on www.direstraitsateatro.it/biglietti-montecosaro

danidan6

danidan6 Purchased

Hello, i am very happy whit this plugin. But it’s for my team and i want change description in check out item.I would like to change last name by team for exemple. In what file I have to do this? Thank’x!

can i integrate this plugin with other payment gateway plugin ?

n3225980

n3225980 Purchased

Lorenzovenanzi @ Same PayPal problem here

PayPal payment just won’t process the payment…

PayPal have confirmed the API credentials are correct.

The PayPal feature is by far the most import reason for this purchase / upgrade.

Feeling Disappointed…

Hello,

Let’s try to find out, what the problem is. Can you send us an error log of your server?

You can see our email in the help document.

Best regards,
ArtkanMedia

Hi, I purchased your plugin and when i create a scheme and configure it with an event and tested by booking a ticket, but it neither booked the ticket nor send an email, even after went in to the order option and made the order status to paid, still there is no email, and the booked seat is available for others to book.

papet33

papet33 Purchased

Hello

The East he possible to put a full price and a discounted price for the same place?

Everything is set up properly including my paypal api signature password info. after adding a seat the checkout asks for name info and email and phone and then does absolutely nothing. No checkout, no paypal redirect to allow person to pay for it. Please help. Money spent and no help as of now. This does not work with paypal.

Hello,

We are sorry, you are facing problems with our plugin.

Can you send us an error log from your server?
You can see our email in the help document.

Best regards

laydentone

laydentone Purchased

There is no error log for this. Also in my help documents there is not an email. If you go to www.tangerineshow.com/tickets and select a seat to purchase and checkout…after entering in name, email and phone number and hitting checkout again nothing happens. The cart time starts counting down but besides that nothing happens.

Hi Laydentone, its waste of money and, he is not going to help you, i faced the same problem and till now there is no update from this guy. I try to get this guys help for 2 months and till now there is no help or any support.

Still waiting on resolution to the plugin not working and connecting to paypal although everything is set up correctly and there are no error logs from my server. Please assist as I have purchased and 3 days still have no use and spent every suggestion and hours trying to fix. My hosting, wordpress themselves and another developer, and paypal all have shown that it is not on their side. The only fault now appears to be with the plugin. Please help.

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