ArtkanMedia

ArtkanMedia does not currently provide support for this item.

164 comments found.

What can’t you understand. I don’t want to use this plugin as it never has worked. The new update as well does the same thing and no I am not wasting hours of my day replying back to your emails. GIVE ME MY REFUND

This comment is currently being reviewed.

Please send an email one more time.

The problem was resolved – user made mistakes in PayPal signature (extra space) and in return URL (lack of protocol). We improved the plugin to exclude a possibility for other users to make similar mistakes.

axto

axto Purchased

Hi,how do I update your plugin safely? Deleting the old one first?

axto

axto Purchased

Thanks. Am I loosing my current seatplans, etc. with this procedure?

Nope, everything will stay in database.

If you like our plugin, we would be very happy, if you could rate it. It’s really important for us, because disappointed users leave bad ratings regularly.

doodaf

doodaf Purchased

Hi, I just purchased this plug in and have realised that it’s not possible to assign more than one price for a seat. I need to offer a full price option, and a student/under 18s price option for each one. Please could you let me know when and if you will add this functionality. It looks like a great plug in, but for me, this will make the difference between being able to use it or not.

Yep, that’s useful. We will try to implement this in the next version. It will happen approximately within one month.

Coupon is applied to the whole cart selection.

Best regards

Just realized that 2 prices will change the flow of adding the place to cart. So it will be rather time consuming as we have to find a convenient way of selection an alternative pricing option.

Best regards

doodaf

doodaf Purchased

Thank you – I do hope you find a (not to time consuming) way to add this functionality. While you’re doing it, the options for more two prices would be a good idea in case people have different levels for different people (e.g. different prices for full price, concessions, students, and under 18s). Look forward to seeing the next version.

Reg_Envato

Reg_Envato Purchased

Hi, i did try the Free Plugin and me and my customer like it very much for it’s easy to use. so we decidet to by Pro. I understand your statement

ArtkanMedia has chosen not to support this item
but still i would like to ask for information and help. the customer will sell tickets along with seat reservation, payment gateway is PayPal Pro. works fine so far. Here my Question/Experiance/Problem:
  • is there a “easy” way to sell and manage tickets at a counter? (i.e. if i go to the counter and buy 2 tickets for the event next week). i tried to use a 100% discount coupon, but if the total payment = 0, then the Ticketsystem will not redirect to paypal nor will it register the booking. Is there a Way to let a counter/person sell Tickets manually?
  • some of the Settings at the Backend of the Plugin are not visible because some inline CSS is blocking the visibility. I even had to enter some of the Information (Event Start- and Endtime) in my DB directly. I can provide more information to you by email, if you like. this problem happens on Firefox and Chrome
  • i did run a test online reservation. i was redirected to Paypal. there i did cancel the payment. On the Seat Plan the reservation was cancelled too, just as it should be. but at the Backend of the Plugin, in section “Booking list” this purchase is listet as OK and place status is reserved/booked. If the list contains also this “failed bookings” as OK, i can not use this list for analyses
i hope to helt improving this plugin, since it is a really good alternative to many services with monthly costs! hope to hear from you soon!
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