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Is the support of this product still active? Because my developer is trying to contact you on your support forum and no one has replied to his thread since last six business days.
Hoping to hear from you soon!
My bad. will check the forum right away.
Support thread replied.
This is the link of the thread: https://omnipay.io/support/topic/sandbox-mode-is-not-working/
Replied. I apparently previously replied the wrong thread.
Since upgrading to WooCommerce Version 3.0.3 your plugin is no longer working—it is not communicating with 2CO and not sending info to update orders.
Please fix asap
This could be cause by another plugin because we’ve tested with latest WooComemrce and subscription extension versions and its working fine.
I am creating a listings site and the listing creation form provides a listing preview functionality at the moment of submitting the listing.
I have purchased your “Better 2Checkout Payment Gateway for WooCommerce” plugin and have set the “Checkout Style” as “On-site Payment”. My paid packages are subscriptions.
It happens that it redirects me to a completely random page when I am previewing a listing after configuring the plugin.
We cannot accept offsite payments. We must have the plugin work onsite only.
Could you please look into this as it is urgent?
The plugin do not do any redirection. Only redirect function that it has is when the off-site checkout style is being used.
I am guessing you having some sort of plugin conflict.
Try deactivate all plugins save for my plugin. then reactivate one at a time to find the culprit.
That’s strange. Could you show a screenshot of your WC checkout page with a typical purchase with coupon
Thanks, look forward to the fix
I didn’t receive any reply from you.
Replied again. Also check spam
Where can I find the reply? I can’t see any updates on the topic. https://omnipay.io/support/topic/2checkout-pe103-error/#post-
Also I didn’t receive any email from you, even in spam folder.
This comment is currently being reviewed.
I actually misconstrued you for another buyer. Sorry. Forum replied.
It doesn’t work yet. Why don’t you check the forum on your website?
I do. I have replied your topic.
Okay, I sent you a private reply.
I am getting an “Internal Server Error” as well as these PHP errors on my checkout page whenever I try to complete a payment using the “On-site Payment” option:
Warning : array_merge(): Argument #1 is not an array in
/AAA/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-cart-renewal.php on line 432
Warning : array_key_exists() expects parameter 2 to be array, null given in
/AAA/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-cart-renewal.php on line 436
Could you please look into this?
Strange. Open a thread at https://omnipay.io/support with this issue together with your website URL and admin login as a private reply.
I just did. Please check and help. Thank you.
Any plan to support WooCommerce variable subscriptions?
Yes there is. But i can’t give an ETA when it will be done.
Variable subscription support added in version 1.4. Cheers
I have updated both the Subscriptions plugin as well as your plugin.
It seems the errors have gone away but we are still experiencing problems.
Now I am getting this message that prevents me from completing orders:
“Please specify amount as a string or float, with decimal places (e.g. ‘10.00’ to represent $10.00).”
I have specified both the thousand separator to be a period as well as the decimal points to be a period but the problem persists.
Any ideas? Thanks.
Is the product a subscription product?
Yes. It is a subscription product.
Is it simple or variable subscription?
I just noticed we are having an issue since all subscriptions must be of a special type of “Job Package Subscription” but it reverts back to “Simple Subscription”.
This “amount as a string or float” issue should still not be happening with simple subscriptions. Right?
Any help is appreciated.
Yes. We only support simple subscription with variable subscription in pipeline.
Btw where is “Job Package Subscription” type coming from?
It should be coming from the theme itself or WP Job Manager.
What can we do to add support for Job Package Subscriptions?
Our plugin should work with any subscription type. Could you send us you site URL as well as an admin login so I can check this for you to email@example.com
I dont normally leave feedback but I thought i will make an exception.
Thank you for the regular upgrades, your work is much appreciated.
I tried so many other 2checkout plugins in the past and they either got abandoned or never worked well.
Your 2CO plugin is really the best option available. Thank you and keep up the good work
Glad you love it.
Dear can you check the issue of subscription upgrade failure when using “Better 2Checkout Payment Gateway” while it works normally using other plugin. I already opened a topic in you support form since 27-june and no reply till the moment.
Do you mean when trying to upgrade from one subscription to another? If yes could you show me a documentation of how upgrade is perform so i can try to replicate this issue on my end?
I will try to look into this issue this weekend.
Hello, I sift through the error log and no indication the problem is from my plugin rather from FUE_Addon_Subscriptions_V2.
I advice you deactivate all plugins save for woocommerce, woocommerce subscription and my plugin then test the upgrade process.
Dear still not working even after disapling all the plugins and keeping only your plugin with woocommerce and woocommerce subscription plugins active. When trying to upgrade you will get error message “internal server error”. Please note that using another plugin for different gateway is working normally. Need your support to check the issue and to solve it.
Do this for me. set WP_Debug in wp-config.php file to true, then try to upgrade and then tell me the error message displayed. if none, send me the error log that was generated at that time u try to upgrade.
Please do this test with other plugins deactivated.
Thanks for this amazing plugin
Some questions regarding your support with Wocoomerce Suscriptions
1. Can customers pause subscriptions?
2. Can customers Upgrade / downgrade subscriptions?, I noticed someone asked so if you can notify me too I would appreciate
3. Does it support sign-up fees? and trial periods?
Can customers pause subscriptions? No.
Can customers Upgrade / downgrade subscriptions? I think so. But not totally sure.
Does it support sign-up fees? yes
and trial periods? perhaps. Not totally sure. If 2checkout support trial period, then it does.
Is the plugin compatible with Woocommerce 3.1.1
I have a problem where it is does not stop creating renewal orders when a subscription has been paid. Meaning it create a new order and then another new renewal orders.
I have deactivated the plugin for now, as it was creating allot of renewal orders for the same payment received
Strange. I will check on my end.
Thank you, will really appreciate that. For now i had to disable the plugin, to stop the renewals orders being created over and over.
Your plugin increased the amount of purchases on our sites with the onsite payment option, nevertheless our fraud rate has also increased, is there a way to authorize the payment only and then accept it after doing a manual check?
usinf the fraud review option would suffice. That is, payment is processed after fraud review is passed.
Hi , I want to purchase this plugin mainly for Monthly and Year recurring payments – Please confirm me is this best for 2checkout recurring Monthly & year payments ?
Best is subjective. Let me know if you encounter problem getting it to work with Woocommerce subscription.
this plugin is not compatible with WC 3.1.1
dear i am facing issue in installation and its not compatible with Woo Commerce 3.1 either. Please help me in this scenario
How is it not compatible. What error or problem did you encounter? Please be specific so I can try to solve any issue.
when i click on Proceed to 2Checkout getting this error http://take.ms/CAacZ
please check this video too http://take.ms/zLQNI
here is my ticket link https://omnipay.io/support/topic/better-2checkout-not-compatible-with-3-0-x/
I am replying your support request and you still went ahead to ask for a refund.
Which do you want me to do? Fix this or provide you a refund?
Your support is too slow, i am waiting from since 12 hours. if you can fix it today then fix it else refund
Dear w3guys , I purchased your plugin because i was facing problems . It claims everything which i required, unfortunately i found compatibility issues, and after that i did not get any satisfactory support from your side. Even just comment replies are coming after long hours. Still i am stuck and no responsible support from your side .. i am sorry , please refund this on urgent basis , thanks
My support is too slow? We all don’t live in same timezone. Get that.
Your problem look likely to be caused by a conflicting plugin. Please deactivate all plugins save for my plugin and woocommerce and test.
Let me know if it works.
And please cancel the refund request.
I did remove all plugins to install this one , but nothing seems to be working fine. On the other side i did not get appropriate support from your side , its not timezone issue as i have other accounts and i have huge purchasing list but i did not get such pathetic support , i am sorry …. i am asking from 2 days even dear if timezone issues is the case that means its hard to get resolved issue within a month as you are responding . I am sorry please refund i could not waste more time
How about you allow me up to Saturday to debug and fix this issue for you? And in the mean time, you use the offsite checkout style.
Today is Wednesday and you are asking me to hold your business till saturday , i was in need of instant solution this is why i bought plugin. Please Refund immediately no more delaying tactics now.
Refunded. Good luck finding a better alternative with jet-like support that u seek.
Hello it looks like woocommerce suscriptions are not being updated for recurring payments with trial periods, first payment for trial period will be reflected but then when trial period is over and 2checkout auto charges the monthly value this payment is not reflected in woocommerce suscriptions. Do you have any information about this? Any workaround? We are still running on Woocommerce 3.0.9 and last WP version.
Apparently you didn’t set up webhook. Please see https://omnipay.io/kb/topic/2checkout-for-woocommerce-setup/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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