w3guy supports this item


This author's response time can be up to 1 business day.

39 comments found.


Is the support of this product still active? Because my developer is trying to contact you on your support forum and no one has replied to his thread since last six business days.

Hoping to hear from you soon! Regards!

Replied. I apparently previously replied the wrong thread.


Can you please reply to the thread of my developer? https://omnipay.io/support/topic/plugin-is-not-working-after-recent-update-of-woocommerce/


Since upgrading to WooCommerce Version 3.0.3 your plugin is no longer working—it is not communicating with 2CO and not sending info to update orders.

Please fix asap

This could be cause by another plugin because we’ve tested with latest WooComemrce and subscription extension versions and its working fine.


zahedi Purchased


I am creating a listings site and the listing creation form provides a listing preview functionality at the moment of submitting the listing.

Here is the demo: http://broccolidemo.com/directico/01

I have purchased your “Better 2Checkout Payment Gateway for WooCommerce” plugin and have set the “Checkout Style” as “On-site Payment”. My paid packages are subscriptions.

It happens that it redirects me to a completely random page when I am previewing a listing after configuring the plugin.

We cannot accept offsite payments. We must have the plugin work onsite only.

Could you please look into this as it is urgent?

Thank you.

The plugin do not do any redirection. Only redirect function that it has is when the off-site checkout style is being used.

I am guessing you having some sort of plugin conflict.

Try deactivate all plugins save for my plugin. then reactivate one at a time to find the culprit.

A little frustrating, the coupon discount is not applied when going to off-site checkout! Please fix or tell me how I can fix? https://omnipay.io/support/topic/coupons-are-not-applied-to-the-2checkout/
My screenshots are too big to add to your forum (ahh!!) Have updated thread, with instructions so you can see yourself. https://omnipay.io/support/topic/coupons-are-not-applied-to-the-2checkout/#post-135

Forum replied.

Thanks, look forward to the fix :)

I didn’t get any replies from you for my topic below. https://omnipay.io/support/topic/2checkout-pe103-error/

It doesn’t work yet. Why don’t you check the forum on your website?

I do. I have replied your topic.

Okay, I sent you a private reply.


zahedi Purchased


I am getting an “Internal Server Error” as well as these PHP errors on my checkout page whenever I try to complete a payment using the “On-site Payment” option:

Warning : array_merge(): Argument #1 is not an array in /AAA/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-cart-renewal.php on line 432

Warning : array_key_exists() expects parameter 2 to be array, null given in /AAA/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-cart-renewal.php on line 436


Could you please look into this?

Strange. Open a thread at https://omnipay.io/support with this issue together with your website URL and admin login as a private reply.


zahedi Purchased

I just did. Please check and help. Thank you.


Any plan to support WooCommerce variable subscriptions?

Yes there is. But i can’t give an ETA when it will be done.

Variable subscription support added in version 1.4. Cheers


zahedi Purchased


I have updated both the Subscriptions plugin as well as your plugin.

It seems the errors have gone away but we are still experiencing problems.

Now I am getting this message that prevents me from completing orders: “Please specify amount as a string or float, with decimal places (e.g. ‘10.00’ to represent $10.00).”

I have specified both the thousand separator to be a period as well as the decimal points to be a period but the problem persists.

Any ideas? Thanks.


zahedi Purchased

It should be coming from the theme itself or WP Job Manager.

What can we do to add support for Job Package Subscriptions?

Our plugin should work with any subscription type. Could you send us you site URL as well as an admin login so I can check this for you to me@w3guy.com

Variable subscription support added in version 1.4. Cheers

I dont normally leave feedback but I thought i will make an exception.

Thank you for the regular upgrades, your work is much appreciated.

I tried so many other 2checkout plugins in the past and they either got abandoned or never worked well.

Your 2CO plugin is really the best option available. Thank you and keep up the good work

Glad you love it.

Dear can you check the issue of subscription upgrade failure when using “Better 2Checkout Payment Gateway” while it works normally using other plugin. I already opened a topic in you support form since 27-june and no reply till the moment.


Hello, I sift through the error log and no indication the problem is from my plugin rather from FUE_Addon_Subscriptions_V2.

I advice you deactivate all plugins save for woocommerce, woocommerce subscription and my plugin then test the upgrade process.

Dear still not working even after disapling all the plugins and keeping only your plugin with woocommerce and woocommerce subscription plugins active. When trying to upgrade you will get error message “internal server error”. Please note that using another plugin for different gateway is working normally. Need your support to check the issue and to solve it.

Do this for me. set WP_Debug in wp-config.php file to true, then try to upgrade and then tell me the error message displayed. if none, send me the error log that was generated at that time u try to upgrade.

Please do this test with other plugins deactivated.

Hello Thanks for this amazing plugin Some questions regarding your support with Wocoomerce Suscriptions 1. Can customers pause subscriptions? 2. Can customers Upgrade / downgrade subscriptions?, I noticed someone asked so if you can notify me too I would appreciate 3. Does it support sign-up fees? and trial periods? Thank you

Can customers pause subscriptions? No.

Can customers Upgrade / downgrade subscriptions? I think so. But not totally sure.

Does it support sign-up fees? yes

and trial periods? perhaps. Not totally sure. If 2checkout support trial period, then it does.

Is the plugin compatible with Woocommerce 3.1.1

I have a problem where it is does not stop creating renewal orders when a subscription has been paid. Meaning it create a new order and then another new renewal orders. I have deactivated the plugin for now, as it was creating allot of renewal orders for the same payment received

Strange. I will check on my end.

Thank you, will really appreciate that. For now i had to disable the plugin, to stop the renewals orders being created over and over.

Your plugin increased the amount of purchases on our sites with the onsite payment option, nevertheless our fraud rate has also increased, is there a way to authorize the payment only and then accept it after doing a manual check? thanks

usinf the fraud review option would suffice. That is, payment is processed after fraud review is passed.

usinf the fraud review option would suffice. That is, payment is processed after fraud review is passed.

Hi , I want to purchase this plugin mainly for Monthly and Year recurring payments – Please confirm me is this best for 2checkout recurring Monthly & year payments ?

Today is Wednesday and you are asking me to hold your business till saturday , i was in need of instant solution this is why i bought plugin. Please Refund immediately no more delaying tactics now.

Today is Wednesday and you are asking me to hold your business till saturday , i was in need of instant solution this is why i bought plugin. Please Refund immediately no more delaying tactics now.

Refunded. Good luck finding a better alternative with jet-like support that u seek.

Hello it looks like woocommerce suscriptions are not being updated for recurring payments with trial periods, first payment for trial period will be reflected but then when trial period is over and 2checkout auto charges the monthly value this payment is not reflected in woocommerce suscriptions. Do you have any information about this? Any workaround? We are still running on Woocommerce 3.0.9 and last WP version.

Apparently you didn’t set up webhook. Please see https://omnipay.io/kb/topic/2checkout-for-woocommerce-setup/


HBWSL Purchased


I have woocommerce version 2.6.13 installed on my site. Is this checkout plugin compatible with woocommerce version 2.6.13 ? If not, how can I make this plugin to work with woocommerce version 2.6.13 ? Do you have any instructions that I can follow or have a plugin version which is compatible with woocommerce version 2.6.13 ?


Pretty sure we’ve answered you on our forum.


HBWSL Purchased

Hi, I need to fix this urgently. For subscription order its setting recurring as ” No”.

I have latest version of woocommerce and woocommerce subscription plugin. For the notifications I have entered this url https://cyberchimps.com/?wc-api=WC_2Checkout_Gateway in global setting.

and direct return is set to header redirect. In the approved url setting I have entered this url https://cyberchimps.com/?wc-api=WC_2Checkout_Gateway

why its not setting the recurring ? How can I fix this ?Please help me to fix this.

Replied your thread in our forum.


HBWSL Purchased

Coupon discounts are not working properly if we set signup fee in case of Simple Subscription. Here’s the thread link – https://omnipay.io/support/topic/is-this-compatible-with-woocommerce-version-2-6-13/page/2/#post-408

Please tell me how to fix this.

Thread replied.

Thanks for the update today

You’re welcome.

Why it’s so expensive? :)

Because it takes lots of time and effort to maintain.