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we are facing some issue with the script. the preview, test email and export options do not work. whenever create a newsletter try to preview it nothing happens, when we try to test it, it says loading….thats it….and when we click on export nothing happens again what can be the issue.
have send you the ftp details and the website details from your profile page. kindly look into this…
Hi dear customer, please check your email .
we loved your tool but had certain issues and inputs regarding this tool to make it the best.
firstly, all users created can see all images that are uploaded, shouldn’t the users have access to only their images, there is no option to delete the images already uploaded. also the drag and drop is not that smooth many times we are not able to move elements correctly. there should be an option for more typography like 4 logos or image option in one row, adding multiple images in one row, youtube adding option, more header options with logo, email, number options…newsletter being more mobile and ipad responsive…send email feature working…also option to delete saved templates….option to export html along with images…
any update on our queries….
Hi, i will make your suggestion for the next update.
Thanks for the update, by when should be expecting next update
any eta on the next update…..
also there is one more suggestion….every time we load a template and do some work or edits on it….and click on save the software would ask to save it as a new template…shouldnt it overwrite the loaded template…since if we edit the same template multiple times then we would have those many templates….
Yes , it is possible. i will add this feature for next update .
Thank you for suggestion
by when can we expect the next update….
i am planning to make update to the end of january .
awesome…i am sending you one of the online newsletter builders we used to use for inputs…that might help u in making the product more awesome…will send you the details from your profile page…pls do have a look at it and the elements they offer…
I test tool which send to me . So i like this , i think that it helps me improve this product
Thanks again ,
yup…thats the idea…we like your tool…but some more minor edits and features can make it the best….
i am glad to hear you like my product .
i am planning to add some useful new features to builder.
hows the update coming along….
i promised next release to end of january , but next release coming during this week .sorry the delay
Thanks for patience
appreciate your revert (Y)
i sent next release to envato . i think that during 1-2 day update will accept .
i see that the demo is updated…but there is no update of 4 to 5 images in one row….
It is not looking good . that is why i did not add this feature.
cant we have an option for adding only logos in one strip with 4 columns…since u already have 2 columns…so having an logo strip would be really helpful for us…:-(
also image library is still shared between all users and there is no option to delete images uploaded.
You can edit or add any element to builder, please see elements folder all elements in here
any chance that you might include those options…we had send you a demo of the current newsletter builder that we use…it has all those elements and they all look good….we really wanted 4 image columns, delete images uploaded, user specific image gallery, easy installation…
we would really appreciate if we could get 3 and 4 columns image option…thats really needed….
This tool only needed you . And this is only customize for you . If you need any customize please contact me.
Hi, responsive are not they?
Hi , builder is not responsive.
I do not ask the builder. I’m asking exported designs. ?
Exported emails is not responsive but if you use standart width (600px) it looks normally .
Hi, sql copying in phpMyAdmin error?
ALTER TABLE `bal_email_builder` ADD PRIMARY KEY ( `id` ) ;
MySQL çıktısı: Belgeler
#1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ALTER TABLE `bal_email_builder`
ADD PRIMARY KEY (`id`)’ at line 15
Hi dear customer,
Sorry for late reply.
I update dump.sql and send for update. also you can get file from this url : https://www.dropbox.com/s/bipwy1j0pcuigty/dump.sql?dl=0
Please follow steps how to import database : https://youtu.be/OoiECozpZ-I
Let me know if you have any questions
Thank you. But it’s stuck on the login page. Can not get in.
Link : ekowebya.com/demolar/e-mail-editor/login.php
Please make sure that your database connection is correct .
you have an error : https://www.dropbox.com/s/vte683wdw7g949l/error.PNG?dl=0
Thank you. I can not see Multi User settings. Where can I change my language files?
Please open lang.json file , if your language is not here , please add your language here. then go builder’s page and change language .
lang: 'tr' //or your own language
Current languages :
tr – Turkish
Hi, we are having trouble uploading images. And the preview page gives a 404 error.
How can the display of the help pop-up window be activated?
I tested upload image and preview page in your server, they work normally .
i do not understand ’ show help popup window’ completely . what do you mean?
Basically , you can add bootstrap popup window in your page and you can show that popup any time.
Hi there, we are working with 2 big newsletter systems and they don’t allow css-styles in the header of the mail.
Do u use inline css or css extracted into header in ur builder?
Ok … I found out ure useing – class=”blah” – so u have styles inside the < head > area and I can’t use this.
Maybe u’ll change this in the future u can give me a note and I’ll buy.
Thank you for suggestion , i will change it for the next release . i am planning to make update to the end of january .
That would be really nice and I’ll buy it today to support your work.
Thx for your fast replay and that u’re going into this.
Cheers and a relaxed rest of the week,
Let me know you have any questions or suggestions
Oh man… envato changed the system how to order items. There is no posibility to order single items. Now u have to buy the whole cart… and this is over 40 items and 700 bugs.
I try to clear this with envato support.
i got it.Sorry i do not have any information about that .
Hi dear customer, i promised next release to end of january , but next release coming during this week .sorry the delay
Absolutly no problem : )
Hey hey … thx for the update and implement inline css : )
Hello! I have a newsletter system, but i think this is much better, i have a question: Why in the demo hasn’t the option to see like a mobile? http://prntscr.com/e0msvf
Showing ‘mobile view’ has problem, that is why i do not show at the moment.i will repair it as soon as possible
What email programs is this compatible with, I use Outlook 2007, and the formatting does not hold and size of pictures, blows up. I bought it, thinking all email clients compatible. Please let me know as soon as possible.
Hi dear customer,
builder has some problems compatible with Outlook ,
i am working on this. i will solve this problem as soon as possible.
I assume you solve this for outlook, livemail will work as well. Here is situation, I need working by tomorrow. I have to go with another email builder I suspect. Please publish a list of mail clients this software works with. Currently you should hold this software from selling till mail client issue resolved, and publish list as well. Thanks, I like the software, but it is incomplete, and not quit beta yet, as mail client is the final judge of the result of your software. Hope you have very quick solution.
I sure you can fix it, however with my time constraints, I am going to request a refund. Sorry, but not working quit right.
Hi. I really want to get your newsletter builder but I ran several tests from your demo and every newsletter shows really bad in Outlook. I tried your own themes and also created some myself. When previewing from the builder the newsletter looks really nice, but when sent to a recipient that uses Outlook the check his email it just looks awful. Images takes original dimensions instead of the ones set by code, so all proportions are missing.
It does look perfect in MacOS Mail.
Did you notice this before? Is there a way to solve it?
Thanks a lot.
i know that . i am planing to solve this problem future release .
Do you have a date estimate for this new release? I really need a Newsltetter builder solution and I would like to know if I can wait for you to fix yours.
i cannot promise as soon as possible, but i will fix it
Hi. Is this fixed yet?
it seems there is some minor issue with emails coming in outlook…it appears differently in different outlook versions…by when can we expect this to be fixed…
any update on this…
any update on the outlook issue….
almost a month and still the outlook and gmail issue not sorted….
can we ever expect a response on our issue in outlook and gmail….whats the point paying for customization when the newseltter doesnt appear properly in outlook and gmail….its almost a month that we have followed up with you in skype and here in the comment section atleast have the courtesy to reply us….if you cant do it then pls let us know we would stop bothering you and look for some other developer…..
The exported email html are responsive ?
Hi, Exported emails is not responsive but if you use standart width (600px) it looks normally .
Unfortunately i did not test with AngularJS.
Plugin need PHP files for some functionalities , example : send email, upload image, get image list,export email, etc .
If you do not use PHP , you can create builder with jQuery and write backend in other programming language.
You can look jQuery documentation : http://emailbuilder.cidcode.net/documentation.html
heyy…we liked the product considering there is nothing like this available in the market…but its a shame that the test campaign emails in outlook, gmail and major other email clients goes for a complete toss…we are so interested in buying this script but seeing that you have hardly updated the app and many users have been asking for this…if you would get it fixed, then we can test it again and would love to buy it immediately….
Thank you for interesting.
Our plugin has problem with only outlook.i will fix bugs as soon as possible.
hey thanks for the update….but we have tried it in gmail and it doesnt appear properly…as mentioned we would love to buy this plugin…but we need to see that all issues are sorted before we can buy this….
When i will update plugin i will notify you with writing comment
hey thanks for the quick reply….but if this update that yoy refer is gonna take time then we might buy some other tool like coffeecup Red which is a desktop based newsletter builder…the reason we liked your tool was since it is online so editing any where any time is possible….can you give us an ETA on when you would release a fix so accordingly we can plan things at our end…..
Unfortunately i can not say exact time for next release. But i will try fix it asap
will there ever be a update release to fix the bugs in outlook and gmail…we are not able to use the product at all…..
I bought the PHP version and all works fine except Preview and Export.
Also How can i access administration Page ?
please help me !
Hi dear customer, can you send me purchase code?
It’s in your mailbox.
Yes of course, i see .
When changing permission in the folder exports, it work.
Can you tell me how can i access administration page please?
Hi dear customer,
For enter admin page you need go /admin url
example : yourdomain.com/admin
When you create new user, please make sure that user admin or user.
Thank you very much for your quick and clear answer.
You are welcome.
Let me know if you have any questions or suggestions
Hy, I wanted to but this application. Is there any way i can set 10 default template and my user can only change content of those 10 specific template?
Please let me know
You can change default template .
you should remove contenteditable=”true” attribute from element which you wouldn’t like editable
How many email can i send together? can i send the email to thousands of email recipient at a time?
With the help of plugin , you can send email only one person, but you can create new page , when that page called send emails to all users.
Hi dear customer, please check your email , i sent information to there.
I havent received any response. Please reply to email@example.com
please check your emaill,
Hi, I am about to buy.. I have few questions..
1. Can I use my own template in to the builder? Do you have a documentation for it?
2. Can I customize the sidebar like the typhography or footer or maybe another section to list all my email tags/contents so I can insert them in the email?
Please reply asap.
1.Yes of course . you can use own template . but it does not have documentation.
2. You can customize sidebar menu. Please read this topic https://codecanyon.net/item/bal-email-newsletter-builder-php-version/18060733/faqs/28172
Do not hesitate .let me know if you have any questions
Okay great. I went to try the demo and created a blank one and drag some typhography… when I sent to my gmail they look different from what I see in the builder. Is this a common issue?
Also…I have several templates already that is looking perfect in most clients “litus tested”. If I integrate it with your builder…and when I customize it with the drag and drop, does it get missed up? Does the builder add something when we save or export?
The builder adds some CSS styles to the exported file. The builder has a template for export. If you want you can customize how do you want
When i try to embed a tweet with blockquote i see my tweet nice in the template but when i preview or export i have nothing.
Did you know why please?
Can you give me demo URL?
Hi, great job. However I have a question. When I want to load a template, does the listing of templates hide templates created by another members or not ?
When you save the template, it will be shown only for you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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