KamalKhan

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403 comments found.

Good Morning! I have identified two possible chat problems.

1 – Frontend: At the end of the chat, and the user requests a copy of the conversation by email, in the email received, only the operator’s name appears in all parts of the conversation.

2 – Beckend: At the end of the chat, and the operator asks for a copy of the chat via email, this email is not triggered for the operator’s email.

Can you check it please!

hug

Updated! There’s still the same problem!

My error, I saw that you updated the documentation on the site to version 1.4.1, and codycanion, did not upload the files of the action!

Updated! There’s still the same problem!

The files are not ready yet for download. The documentation gets updated instantly. I will let you know when version 1.4.1 gets approved.

It was my mistake! Pardon!

Dear Khamal, please assist. Do I really have to buy a SOCKET.IO server to have real time chat conversation?

The plugin uses ajax polling which has a slight second delay, so you need the socket.io server for realtime chat.

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