281 comments found.
its really hard to login your support system. its always request us to verify email. but the email never come on time. after receiving email (4 hr later), your site is simply saying the verification link is expired.
if you have this kind of issue in your site, probably you should increase the expire time atleast. im trying to login from past 2 weeks. still not succeed.
still i didnot check my ticket reply from you. even you dont have email notification for ticket update. its stupid.
I’d like to renew my support, however wordfence has blocked my login, and I can’t get a reply from support (I used the contact form to message you). Is there a way for me to access the forum – I currently have a valid support subscription.
Hi,
We have unblocked your IP and replied to your email, but for some reason Hotmail rejected our email. Anyways, you should be able to login to our support forums.
Hi I need help i’m getting this Auto PHP Licenser installation on domain https://******.com/license and/or IP address * not found
Can you answer my ticket
Hello, Scripts looks good in demo. a question Is this still maintained, as it shows no updates for 2+ years. Does it support latest version of PHP? Thank you.
Hello, I am French and I buy your script to host and install on my servers. on the other hand, to protect my impossible script, it sends me an error, no server response. can you if I give you my logins make me a test and tell me where it comes from? thank you Cordially
Hi, I have emailed your support since a week ago (21012023). Please reply
Hi,
Could you tell us your email address (which you used to contact us)?
Sorry the exact email is privacy, but it has ideacomindo in it address. The subject is: AUTO PHP LICENSER QUESTIONS
Checked your demo and have one Question. What’s the difference between License, Installation an Installation Report ❓?
Hi,
License means license key. In other words, when user purchases a copy of your script, he purchases a license.
Installation means installed copy. In other words, when user installs a copy of purchased script, he makes new installation.
Report means detailed information about installation (when and where user installed script).
Thanks for the explanation! 
I want to buy, why there is no update since 2020
Hi, I’m not able to visit the Support site again, saying my purchase code is invalid. Please check and fix it and My server is suspended because i didn’t not pay it on time , So new IP has been issued to me . So kindly reset my license purchase code . Thanks
Hi,
Please email us with your IP, so we can assist you further.
OK Please check , email. I have sent them, i just noticed your email
Thanks
why is your script so complicated why can’t you make it easy to integrate just have something done for us to just add to our Applications
LOL. If you see feedback from other users, the script is super-easy to integrate for anyone with better than basic PHP skills. If you have problems following the super-easy documentation and bundled demo scripts, you should learn PHP first.
I need help I’m getting a error
I have some executable products, does it work on them?
Hi,
The script is designed for PHP-based apps.
Hello dev, can it be installed on a subdomain? I just checkout and haven’t installed it yet
Yes, of course you can install it on a subdomain or subdirectory
how many web scripts can be licensed? I have a web script for sale, can I install a license for everyone who buys my web script?
The number of licensed products is unlimited.
how much while cost me only to reset the licentes from your sistem,for all my 3 products? (Except Dead Man Switch i dont own this) i dont whant to renew i whant gest to reset/remove on your server my licentes so i cand reinstall the scripts, how much?
Hi,
As explained in the documentation, we do not offer support via email and/or comment forms. Since you are a licensed user, please submit this question to our support team for further assistance. If your support is expired, you can still download and use the item, but if you experience any issue or need help from the author, you have to renew support contract as per Envato support policy.
if i renew 1 licentes from any product cand i get my 3 licensers hosted on your server reset?
Each product has its own support, as per Envato terms of service which you agreed to during purchase.
So right now i cand use the productes that i buy because of you guys,because the licentes is on your server,and cand re-install them that i need to pay almost 80 $ for a fucking licentes reset? Are you for real? the app crush because of your updates and i cand get to the uninstall buton of the licentes…so i cand reinstall the product…i dont mind paing a fee of 2-5 $ per licentes reset, but i think this is not good custumer service…is gest greedy that is all. I only need a reset from your side for my licentes that i dont have acces to do so….nothing fancy is gest 1 sec per licentes from your side….
i try to reinstall on the same domain because the aplication stop working for no reason so i dont have acces to the maintence buton..when i try to install a fresh install this is whant i get…
An unknown error occurred (probably database failure or unauthorized modification of data)
What to do?
Now is show ” Invalid server response. ” why?
As explained in the documentation, we do not offer support via email and/or comment forms. Since you are a licensed user, please submit this question to our support team for further assistance. If your support is expired, you can still download and use the item, but if you experience any issue or need help from the author, you have to renew support contract as per Envato support policy.
But the probleme is on your server the product key/licentes dont let me use your product because of your server..so tha idea is that the product stop working for some reason..and i try to reinstall on the same domain same IP and now the LICENTES that is ON YOUR SERVER is show me Invalid server response.
So i cand use the product because i cand get to the MENTENATE BUTON to uninstall my license code ,because the app is down because of your updates,i cand reinstall the app because the license is valid and active on my side but on your server i dont now why is invalid… so i think in this case is your fault .
Please reset my licentes codes to all 3 products that i have whit you so i cand use the product i dont whant to pay 40 dolars for a reset of licens that is your fault.
In your opinion i have to pay 3×40 dolars = 120 $ to use some products that are not working because of your sistem….
I have
-Envato Purchase Verification Plugin for Auto PHP Licenser -PHP Auto Update Script -Auto PHP Licenser
All whit the same probleme i cand use them because on your server i dont now what happyng whit my licente that i PAY and is valid.
I must say the product is very good but you need to think to a way for reseting/deleting license on people that we dont whant to pay 40 Dolar for simple reset…when we dont have acces tot the platforme….
I understand that you need to make money but this is not tha way.
This is not a good bussines and not fare do this for existent clients…
showing then i want install Auto PHP Licenser could not be installed because of this reason:
Maximum number of allowed Auto PHP Licenser installations (1 installation(s) total) reached
how can solve this problem?
Hi,
As explained in the documentation, we do not offer support via email and/or comment forms. Since you are a licensed user, please submit this question to our support team for further assistance. If your support is expired, you can still download and use the item, but if you experience any issue or need help from the author, you have to renew support contract as per Envato support policy.
I have purchased new licence now u failed to reply me
Hi,
As explained in the documentation, we do not offer support via email and/or comment forms. Since you are a licensed user, please submit this question to our support team for further assistance.
Hello sir , My server ip got changed due to network upgrade so i have lost the server with the installation files, admin access, in fact everything , my domain couldn’t even point to it again, i tried to reinstall again and its says maximum installation reached. Secondly i cant join your forum , I tried to reset password but didn’t get any password reset notification email. Can you please help me?
Hi,
If you are a licenses user, please use contact form on our website and describe what issues you experience with support forums, so we can help you further.
If its this one https://www.phpmillion.com/contact/, then i have sent a contact form , Thank you.
Sir I have contact them, the replied that they didn’t find neither my email or username .This is the transaction name on my credit card : ENVATO *63023495.