72 comments found.
I have created one alert. This works fine. When I go to add a second alert in the same group there is no button to add alert. I can only select the alert but not add it.
Hi bsanti, we see that you created a ticket, not for this item, but for this one: https://codecanyon.net/item/asgard-multipurpose-messages-and-social-builder-plugin/25030029 is that OK? Anyway, please wait for the support’s reply. Thanks!
Really upset because the evanto token does’nt word or that the good one, so i do not understand your actvication code.. I put all the good code the token ans the purchase code but it’s not working…..
Hi david201175, just in case, please re-download and re-install the plugin as we just removed the code verification so you won’t have any issues.
Hi, possible to display Instagram stories too?
Hi, sorry, but this is not possible with this plugin.
Man i’ve 3 licences, i’ve remove all plugin from my site and now i need to reinstall it…if i use my licences, don’t work. I’ve 3 and i don’t need to buy another because i’ve it.
Solutions?
Hi fox111184, that’s strange as the verification process only verifies your purchase code, not license. Please re-download the latest version of the item and check that the purchase code is correct. If you keep having issues, send us a DM via our profile page.
Hi this system let user to visit my wordpress site and user need to login any social media and let user see contents from we provide or from users follow ? I confuse this system point.
Hi codenamegabe, the plugin is only to show your social accounts globally, you can see it in action here https://odindesignthemes.com/asgard-landing-wp
OK Thanks I’m looking for users login and see users contents
If that’s the case, then we don’t recommend you this plugin. Best Regards
I’ve installed the plugin from Envato Elements, I am unable to add more than 1 alert in an alert group. Would you please help resolving this issue. Thanks
This issue was resolved. Thanks The problem is with with Add Alert button, when there is any notifiction on top of page, then it doesn’t show. Please consider to fix it in your future updates. Thanks
Now, I have facing the issue that messages are not showing on mobile phones even though I have also checked MOBILE in profile options.
Hi SaadSohailK, that’s strange as we don’t have any other reports of this issue. We’ll pass this to the dev team.
Anyway, please keep in mind that we can’t provide support for Elements items as per Envato Rules: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
Hmmmm…. the preview isn’t working. Is there a new API issue? I already purchased a fancy Instagram plugin, but i’m running into Instagram API issues that won’t let us load posts. It looks like a similar problem here — none of the thumbnails are loading for me in your demo.
Hi jahshwa, sadly, since “Meta” took over Instagram, they have been making lots of changes to the API. The plugin also has a “serverless” option but it will not update with the API. If something changes, we’ll let you know.
Okay thanks! We are looking into a service that automatically reposts all of our posts for us. 
Hi,
Your plugin looks amazing. I have a question regarding the translation. I am French, is it possible to have the alerts in French? In general, how is the translation done and can 100% of the front end be in French?
Best regards.
Hi Futuwah,
Thanks for your kind comment!, most alerts allow the user to input / edit the text that displays on it via the backend builder, but there are some of them that require code customization in order to change some texts (e.g.: the view counts and upload date on the new YouTube alert feeds).
Best Regards.
Hello, I installed the Asgard – Social Media Alerts & Feeds WordPress Builder plugin on my website, but it is not working. Can you please provide some assistance?
Hi vgosh, thanks for your purchase! First of all, please deactivate all other plugins to see if any of them is interfering with the plugin (mostly cache ones) If the issue persists, open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Hello, its not realy workin. the photos are not showing. why? here https://telekom-postsv-bielefeld.de/
Hi!, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
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is it usable on multisite?
Hello synposium,
We haven’t tested the plugin on multisite so we can’t ensure compatibility.
Best Regards.
hi_presale question regarding Instagram how is the intergration? any problems? does it just require username and pass to pull user or hastag feed?
bro?
Hi, this works with the Instagram API, it’s not just with the username. It also doesn’t work with hashtags feed. Lately, with the “Meta/Facebook” acquisition, they have been restricting/deprecating some stuff from their API so some things don’t work as before, and we can’t say for the future. The static elements keep working (but you’ll need to customize them by hand) Seeing what you’re looking for, we don’t recommend you this plugin.
Hi, can I use this plugin with another theme? For example, TagDiv’s newspaper.
Hi Cenvo, sorry, but we haven’t tested it with that theme. Please keeo in mind that this is a global plugin (will appear floating on all pages). Best Regards
Here is a screenshot of the error message I receive when using Twitch Alerts Group: https://capture.dropbox.com/pV5jcU2lhap9ghrg
I am using the proper Client ID and OAuth token and still receive this message. Need this fixed ASAP!
Hi, the support team already answered your ticket.
Currently still have problem and replied.
The team replied to the ticket
Hello! Could you guide me on the steps on making this plugin work? I do not understand where the credentials needed come from. Thank you very much in advance!
Hi TriangleCU, we are not seeing the purchased tag with your username, are you in the right item? For future reference, please post with the purchase account. Best Regards!
Hello, was just wondering if you plan to add steam groups to this plugin?
Many thanks
Hi horton151, sorry, we don’t have plans to add that to the plugin. Best Regards!
Hello! I’m having 2 problems with Asgard Social Builder plugin at the moment, the first would be that the plugin constantly wants me to create a new access token on the new Envato API page to activate the plugin, and the second problem would be that it won’t let it add new alert box templates in Builder.
Hi Extaas! Thanks for your purchase! Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can help you.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Can the Twitter feed update/check for new Tweets at set intervals? Looking for a live/near-live Twitter feed to use during an online event.
Hi gcole_5, the twitter feed box loads new tweets. If you want, you can even test it with your twitter account!: http://odindesign-themes.com/asgard-landing/ there, enter the “Builder Demo” link on top, and follow the instructions (even though that’s the demo for the Javascript version, the WP version is almost exactly the same) You’ll just need to add your twitter handle in order to see it live, then you can add a test tweet to see how it refreshes. Just please keep in mind that this is a global floating plugin, which means that it’s shown on all pages (not a widget you insert). Best Regards!
Hello Team – Can you please confirm that everything is working well because here’s a screenshot of your demo page (many things are missing like photos, embed content on twitch, etc.) Thank you! Please check this screenshot https://www.screencast.com/t/MMMQ6oqaVb
Hi jf, yes, it works OK, we are checking the live demo to see what happened. Anyway, if you have any further questions please open a ticket here: https://odindesignthemes.ticksy.com/ Best Regards!
