47 comments found.
Hello, Please if users sign in with their social account to see content, is their data or information saved in Wordpress?
hi, I have a pre-purchase question…...if anyone already like my facebook page then why they are getting locked content ? even there is a unlike button showing for unlike? so if people want to unlock the content then they unlike my page and again like my page then they will able to unlock the content. please help me. My website url- http://bhustudentclub.in/2017/06/28/bhu-pet-2017-expected-cut-off thank you.
Hello,
I can not see you have bought arsocial. Please buy it first to continue using it or get any support assistance.
ok i have PURCHASED…now please fix above issue
PURCHASING is right thing as it will help us getting product better.
Kindly open support ticket at our helpdesk, support staff will assist you within 24-48 during weekday.
plz open support ticket https://helpdesk.arpluginshop.com
Hello, pre-sale question : When you say “& social Locker plugin” does that means it is this plugin ( https://codecanyon.net/item/social-locker-for-wordpress/3667715) included in your package? Thank you
Yes. Arsocial contains feature similar to your reference plugin. I wont claim that all the options are same. we may have some more and some less then them so, kindly check arsocial demo to confirm what you need.
Hi, just purchased the plugin but cannot find how to share on Facebook a specific URL (via FB content locker). I don’t wish to just share my Fan Page. Thanks
Hello,
kindly open support ticket at our helpdesk and our support staff will assist you.
btw, we have holiday going on will be regular from thursday morning.
THanks
thanks already opened a support ticket.
Hope I can get a reply today as holiday will finish. Can you at least tell me if this is possible or not with your ARsocial? Need to complete a project urgently and just need a specific URL FB content locker. If your plugin cannot do this then please refund me as I mentioned in my ticket and will need to get another tool. Thanks
Ticket no. 004612
Yes,
in couple of hours support staff will be available as its still night here 
. unfortunately product manager for arsocial also not available at the moment so, just wait till support staff reply to you, hoefully the can help you to achieve what you are asking for.
Thanks
no reply yet. Can you please just tell me if it’s possible or not so can start looking for other alternative? Running out of time here as need to launch this new product. Got only few hours left….
Yes. just talked with support person and she had confirmed that its possible and she also had replied you with screenshots. so, kindly continue communication there so, you get quick solution.
THanks for the patience
ok thanks!
Hi, we are very much interested in purchasing this plugin. But have a few questions:
1.Does this plugin have shortcode feature? 2.Wil it shows Share counter for all social media including Twitter. I face some problem with free plugins, that they don’t show Twitter counts. 3.Can counter be shown with the icon itself without the need to hover them?
Once you confirm these 3 points, I will purchase the plugin straight away.
1. Yes Arsocial offers you all kind of shortcodes.
2. twitter share counter is i think disabled by twitter itself.
3. yes we have such template to show counter beside icon.
Thanks
I need please support to get back to me asap on Ticket (#004612)! They told me: “Also your Facebook application is in test mode, so we can not share from your social locker. Try again after enable live mode in your Facebook application.” I asked them 8 days ago how to enable live mode and nobody got back since then. On my end was working fine so launched my product and now nobody can share it 
Hello,
6 days ago support staff had replied to you with all steps you needed. If you missed email then please login to our helpdesk and see our response.
Thanks
ok got it thanks, didn’t get that reply in my inbox for some reason and don’t know where to login from. In my dashboard the get help tab leads only to tutorials as I see.
not in your wordpress dashboard, you can check tickets at our helpdesk page where you signed up for new ticket.
https://helpdesk.arpluginshop.comHello
I’m very sorry but it was not the plugin i want to buy because it is not compatible and activable with the system of sharing of my system of affiliation
I want a rebuy Please
I wish you good luck for sales !
Kind regards
Eddy
Hey Eddy,
for any kind of refunds kindly contact envato.
THanks
Hi
It’s you who have to do a refund :
Resolving disputes
If you and an author can’t come to an agreement about a refund, you can raise a dispute and have Envato investigate the matter. We will make a decision based on all available information and you agree that our decision is final.
I understand but I will put you in a bad evaluation.
A ++
Eddy
Ps : Keep my money !!!
I have four days to ask for a refund it’s the rules in the USA !
sir
What i meant was there is no way from our side to desl refunds. U must open refund request at envato site and only then request to us.
And we can approve refuns for case by case basis only and there is no rule of 4 days. It totally depends on envato policy. So plz open refund request at envato and we ll check whether u r eligible for retunds or not
Thanks
Hi
Ok no problem, i keep your plugin and may be i use it in an other project
Thanks
Eddy
