38 comments found.
Hi, Is possible configure the locker display conditions, for example, do not show for registered users or just after “X” views? Thanks!
Hello, sorry but if users are already registered then it will not be able to check condition. And after x view display content is also not possible at present. we may add this feature in future updates.
Hello, I’m experiencing the same ajax error “saving pricing tables” when I try to save any fan counter change. I tried reacting an account on your web site and the registration failed. Don’t want to struggle with that again, just want to get past the ajax issue. Thanks!
Hello,
in fortunately i am not aware of what you are talking.
if you have already one support account then you need to login with that. Otherwise open new account and support staff will assist you.
if you still have problem opening ticket then please contact me through message box of our profile page here https://codecanyon.net/user/reputeinfosystems#contactcheers
I can not register @ https://helpdesk.arpluginshop.com/register/ the blue button just spins and spins… if you create an account for me I’ll gladly do what you want me to do. But I cant troubleshoot why I cant register on your site while I’m trying to have your team troubleshoot an error I’m getting while using the product. I’m getting an ajax error so far only on the fan count setup page. It will not let me save anything.
no worries. i am here to assist you
just initiate private discussion through messagebox at our profile page https://codecanyon.net/user/reputeinfosystems#contactand we will continue from there.
Hi, no response to my message…. and I tried teh website and your form is freezing again and not saving my ticket…... Can someone please help me?
I’m experiencing a ajax error “saving pricing tables” when I try to save any fan counter changes.
The plugin will not let me save any changes on Fancounts.
sorry to know that you have trouble opening ticket. Our technical suppor staff will reply you by tomorrow as its weekend so, no technical staff available.
Trying to register for support is a [removed] , The registration page is not fully submitting to allow me to raise a ticket. As of right now I consider both the plugin and the support subscription to be not fit for purpose, The only solution acceptable to me now is a full refund
Hello,
sorry for the trouble that you tried to register and it did not work. It happens very rarely when envato servers are down to verify purchase code. please contact me through message box of our profile page so, i can sort out the issue. https://codecanyon.net/user/reputeinfosystems#contactand please do not use abusive words on my board.
Can you send me google share locker? I want to test google share locker and I can decide whether to buy! Is this ok?
Hello,
ARSocial demo is already there
arsocial.arformsplugin.com/demo/wp-demo
you can play and get some idea on how it works.
thanks
How can I position the WORDS and the social media buttons near the TOP of the popup? Right now the words/social media icons are in the middle of the popup. I need them near the top of the popup…
Thanx
Hello,
kindly open support ticket at our helpdesk. And our support staff will assist you.
Thanks
The support staff has a notice that they may not answer until November 3rs. I need an answer w/n 24 hours please or I will need a refund as I am on a deadline and there is a competitive product that doesn’t have the same issue…
Thank you sir…
Hello,
i can understand. Support staff will try to attend your request asap.
thanks
Thanks and its appreciated. #nothingYet!
yes, please have some patience.
pre purchase question: does it support video locking?
Yes i think it should work fine with video but if video is placed in content.
Hi! Cannot submit my license code from WP admin panel. Could not retrieve data.
Also. cannot register on support site.
Hello,
it seems some problem in envato verification servers. Please try again after some time. IF still facing issue then kindly contact me through message box of our profile page here https://codecanyon.net/user/reputeinfosystems#contactThanks
hi, can this plugin LOCK woocommerce products (for example I have a woocommerce product with affiliate/external linking) and unlock them with a like/share?
Hello,
i think it should lock it but if you give me reference page url and which part to lock then i can tell you better way.
I’m using this savoy theme, and this would be the exact external product type I’m talking about (Please have a look and tell me if your plugin would work to lock this product or the external link button): http://savoy.nordicmade.com/product/multi-device-bag/
Yes,
i think you can achieve it but you will have to put this from theme template. using do_shortcode function
what about using the Lock by Class feature in your plugin? is it possible? maybe lock the external link button or product area by css class? Because most woocommerce themes have the same basic structure, perhaps you can check and confirm? (I tried to test using the free version of your plugin but these features are disabled)
Yes, if you can put short code around content then its possible. but if its not possible and button and its value coming dynamically then you need to put do_shortcode.
It is not possible to put shortcode around the External Link button in woocommerce because it is not present in the ‘content area’—It is an option that we select. I am sure you know of it since your plugin is woocommerce compatible. It would be unwise to buy your plugin at this point since your replies signify uncertainty. You could have easily tested and confirmed (about the css class locking) using any free woocommerce theme yet you didn’t. Perhaps when you have time you can reply in detail here if your plugin can be used to lock woocommerce products(whole product page, or only buy/external link button) or not.
sorry for not been able to explain everything clearly. I have moved ahead and checked exact case you are having but its not possible to restrict buttons using class the way you want.
thanks
Thanks for the timely info.
welcome
Hi, we are using lite version to test plugin before purchasing. Social Locker has been configured however it doesn’t execute upon page loading and we are using Betheme.
Thank you for your attention.
sorry for delay.
it should work fine the way you described still please contact me using our profile page here https://codecanyon.net/user/reputeinfosystems#contactThanks
Hello. After installing the plugin steel incorrectly displayed records which delishsya in social networks. Appears not write the text, and the name of the buttons (as shown in the picture) How can I solve this problem? http://joxi.ru/Q2K4W89tkx7aAj
yes,
i saw you have opened support ticket. thanks for following our procedure our support staff will assist you soon as possible.
Hello Sir, please tell me if I publish an article on my site and lock it with your plugin can I put the link of my facebook page to receive the like instead of like the article? Thank you!
sorry for delay.
sorry its not possible.
I am getting following error on sharing…The parameter href is required. Kindly advise!
kindly open support ticket at our helpdesk and our support staff will assist you within 24-48 hours time.
THanks
I am still waiting the issue to be fixed. Kindly fix it or kindly process towards refund. I will appreciate!
I am sorry but asking refund will not work for sure. As i had clearly mentioned it will take 24-48 hours to reply. In hour support terms here too we have clearly mentioned about that.
so, please have patience. support staff will assist you asap.
Hello again. I changed the codes to the pro version. ARSocialLocker id=1 and there are still problems. I will be happy to provide you with login details so you can fix them.
The closing code still shows up in the front end.
Thanks
Is there a way to show web-site content and then say after 1 minute of viewing require a facebook login to unlock and continue viewing?
its reverse is possible in arsocial.
i have buy ARSocial – Social Share & Social Locker, but plugin have some problems but no support site working on ARSocial, can’t login on main page to open a ticket. Support is a disaster, I want my money back
Hello,
we have not receive any support request neither thorugh here before. we are known for our good one to one support. so, sorry that you got wrong impression about us.
please open support ticket at http://helpdesk.arpluginshop.com/ if you are not able to open ticket then please contact me using message box of our profile page here at codecanyon and will sort out your problem from there too.
btw, are bringing update of arsocial by tomorrow with some nice features and some improvement everywhere.
Thanks
Please check your email. I submitted a request
yes replied already
One of the fails of this plugin is not importing the settings from the lite version.. an other fail is not allowing the input of the id numbers of pages and posts like the old version had. Like I said, importing the settings of lite would be great.
Hello,
1. regarding ability to import from lite is something we would like to do it in future.
2. And putting id is something we had as you wrote but we have now given better way, so, can you please let me know why did you not like new method of selecting pages??
Thanks
Please could you fix the download link, Thanks
Hello,
an you please provide more details? which download link you are referring??
