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Discussion on AP Custom Testimonial Pro - Plugin To Showcase User/Google Places Testimonials for WordPress

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85 comments found.

Hi, I purchased this for the video testimonials and it is not working. I choose my own video upload and save and it does not load and reverts back to the old version.

HI there,

Thank you for the confirmation.

Then it isn’t probably the issue with the video being private or anything else. And as we replied in the other ref. thread please also check it below. As we can also display the testimonial by id, we can currently display the default testimonials by x numbers of them by specific id in an original page. And in our test page, we can integrate our test testimonial and have test for the issue on them. Can you please provide us the temporary admin detail so we could test and probably check for the solution regarding the issue. Please us the link below https://codecanyon.net/user/accesskeys#contact.

Thanks

I have found a way around it by using another plugin which shows the video on pages I set.

But I would like for this to be fixed. I will send login credentials via your contact section.

PS This is exhausting and I hope this won’t drag on.

Hi there,

As we also replied to you via the profile contact from our official mail address i.e. wp@access-keys.com . Please send your credential via our email address. And we assure you to look into the issue as soon as we can with best possible solution.

Thanks

43680336-77d6-4f54-a893-13c5b5cac1c4 – 12 Dec 2018

Hi, I purchased this for the video testimonials and it is not working. I add the video from my media, add everything else, then save. But the video does not load and in fact, when I go back to edit, there is not even an option to upload video again.

Is this because I have the free version installed as well? need help ASAP.

Just disabled free version; still, same issue. i then tried to just use youtube video (which I don’t want to use) and got this error: An error occurred. Please try again later. (Playback ID: uzlaXrRmWr0wUgDm) Learn More

I want it to access the video in my media and play. What’s the fix for this?

Hi there,

The playback error usually occurs if the video is private and it’s not accessible publicly via third party integration. Please check if that’s the issue and please get back to us.

Thanks

Hi, really just want to use my own hosted video.

Hi, I’d like to report that Screen options tab in Wordpress not functioning when the plugin is enabled. 2) Is there an option to display certain reviews on certain pages? Eg. review about lipstick on a lipstick page, reviews about socks on a socks’ page. I look forward to hearing from you soon. Regards, Sergei

HI Sergei,

Thank you for reaching to us.

We apologize but with our current plugin structure, it’s not possible. Currently the testimonial for overall site is being displayed as a whole instead of page specific. So, we are afraid it’s not quite achievable.

We are having thought of implementing this feature in our possible future update ( though we cannot assure you the exact time-frame). If there’s anything else that we could be of some help, please do inform us and we will surely try our best to resolve the issue for you or help you with any kind.

Thanks

Thank you for your prompt reply. Much appreciate your help.

Hi,

Thank you and please contact us for any further query, confusion or issue. Also, thank you for your beautiful rating. Have a nice day :)

Thanks

Good day. Tell me whether visitors can leave feedback?

Hi there,

We really appreciate you writing in and thank you being interested in our plugin.

Yes, the user can leave the feedback that is stored int he custom table in the backend as a testimonial also with approve, edit, delete feature.

Thanks

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