AccessKeys

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16 comments found.

i would consider purchasing this plugin if it was any different of the other testimonial plugins.. but its not…. One advise i can give you, which lacks ALL OTHER TESTIMONIAL plugins.. and which i guarantee you will be a huge sale item is adding the ability for people to leave testimonials through their social media, like facebook google, twitter and such…. this is the future… people dont have time to fill in forms anymore, especially if this testimonial wont even add up on yelp or google or even boost your seo or overall rank on search engines.

I hope you can implement such a feature.. which i am sure soo many of us are hoping and waiting for…

Hello,

Thank you very much for the suggestion.

Currently our plugin don’t have the testimonial submission mechanism but we are planning to add this feature in our very next update soon.

So can you please elaborate your requirement in bit detail so that we could understand it better and implement in proper way.

Thanks.

Can you remove the pictures? Most of the time people do not want to show their faces.

Hello there,

Thank you for writing in. Yes , the pictures can be hidden through plugin settings while generating the shortcode through our plugin’s shortcode generator.

Thanks.

What is missing: no categories, no import/export (I had to enter manually all testimonials from old plugin). Dates cannot be changed: all dates show as the day they are entered. No way of displaying a specific testimonial because there is no id.

Hello there,

Thank you for writing in. As per feature you mentioned, we haven’t included feature to import/export because our testimonial data are stored in custom database table so, syncing data with other plugin will be difficult. And we don’t have category feature up until our current version of plugin but we look forward to update with feature you requested

Date is constant for time it was created. So, could you please explain what date changeable feature you are referring to. Is it date option to be manually configurable or to be saved to the date it was edited.

Also, we do have feature to include specific testimonial by id while configuring dynamic “Short-code Generator” option. The plugin list all testimonials created if you select “Show Specific Testimonial” and you can check checkbox field for testimonial you want to display and click “Generate Short-code” button and there, you can see id of testimonial you just selected.

As for template 2 widget implementation, there might be issue with theme you are using. So, could you please provide us your site URL so that we could have a look and suggest you css code for solving this issue along with any further additional query.

Thanks.

I sent you an email to Support@ with more details. Thanks.

Hello there,

Can you please send us your details using the below contact form too ?

https://codecanyon.net/user/accesskeys#contact

Thanks.

What about the submission form? Still does not work and only a few things are showing up.

Hi there,

Can you please provide us temporary backend detail to your site so we can have a look into the issue at below contact form.

https://codecanyon.net/user/accesskeys#contact

Thanks

I am emailing you from my gmail account to send you screenshots as I can’t send them through. Please have a look at them ASAp.

You cannot access the website unless I create an account for you. The website requires Clef to login. This is my client’s choice, there is no way around it. The form does not work, pure and simple. And I want a working widget.

Hello Sunshin7au,

We have double checked the frontend testimonial submission form in our development servers and it’s working completely fine. Due to this reason we were requesting the backend credentials of your site to check the issue and do some debugging on your site. If it’s not possible to provide the WP admin login details then can you still please elaborate the issue in a bit detail ? Maybe using some screenshots. Is the form not receiving testimonials at all ?

Previously when we had checked, you hadn’t set the Google reCaptcha and we had suggested you to configure the Google reCaptcha and check again. Did you do that and checked ?

Thanks.

Your “updated log” is not updated. I am not sure what is the latest version of the plugin. I have still not received any response as to why the submission form is not working.

I sent you an email five days ago with the url and you have not responded to this issue.

I have sent you the email again so please check your inbox.

Hi there,

We have replied to your email. So, please check your inbox.

Thanks.

Hi there, i would like to give the plug in a try, but i would like to know, if its easy to change the language for the form? Only html and css? Can i use it on a testserver first and then later on the server for my client?

Hi MindCreatures,

Thank you for writing in. Did you mean changing language by label, placeholder, error/success message etc. ? If yes, then we do have those features in our plugin form.

Also please explain what do you meant by html and css. Are you implying on dynamic design for the form too? If so, we currently have default layout design and don’t have the feature to custom design form up until our current version of plugin but on list for our future update.

Also yes, you can use plugin on test server first and later on your client server too.

Thanks

Hi there. Is it possible to hide the dates so they don’t show?

Hi sjurcevic ,

Thank you for writing in. Yes, it is possible to show or hide date as per your need.

Thanks

TRN1234

TRN1234 Purchased

How do you change the themes? I like the Theme Template #9

TRN1234

TRN1234 Purchased

How Do I change the themes? I like the template #9 on your website, I purchased the PRO version. My email for reply dustin@timesharereleasenow.com

Hi there,

We really appreciate you writing in.

You can change the theme while generating custom shortcode in “Shortcode Generator” tab in main page of the plugin. Please go to option named “Select Template” where you can see the theme (template as in the plugin) and select option with preview image for the selected template.

After you have selected required theme/template, then click “Generate Shortcode” button. After the shortcode is generated, you can paste that shortcode anywhere you need.

We hope this info helped. If not or any confusion or issue. Please contact us and we will look into it.

Also, if you liked our plugin or satisfied with our support, could you please give us positive rating so that others will know about plugin too.

Thanks

Hello Team,

i like your extension for the Testimonials.

We like to have the extension on our webshop Prestashop 1.6 For now, at the time we cannot find a decent testimonial module to work with. (it can be maybe also a bissines for you, if there will be a version adaptable to Prestashop)

Our question is: how can we make your extension work at our store?

We look forward to hear from you.

kind regards, alex

when you like a we can extra money above the module price. for the extra work

hello team,

Do you have carousel sliders in your module with the function?: - drag n dropable horizontal and vertical sliders

Kind regards, alex

Hello Alex,

We currently don’t have carousel slider slider in our plugin.

Thanks

Hello,

We are switching from a Joomla site to WordPress and I have a couple questions regarding your Custom Testimonials Pro plugin. 1. Do we have the option to NOT allow users to enter testimonials on the front end of the website? We would prefer to only enter these on the back-end. 2. Can we put in custom dates for testimonials we have received in the past? 3. Would we have the option of creating 2 sets of testimonials (different for each page). We are a cultural exchange program and I would like the option of having testimonials from our host parents on 1 page, while only testimonials from exchange participants would reside on a separate page.

Thank you for your help!

Hi there,

We really appreciate you writing in and we apologies for late response.

As per your query, 1. Yes, we have option to enter testimonial from either frontend or backend. You can also manually enter testimonial from backend. 2. Yes you can set option to set date either the date when entry was made or your own custom date. 3.All Testimonials are stored in same table in database and it is not possible to display testimonial by category(say “host parent” or “exchange participant” in your case). What you can do is you can assign each testimonials by id to display on each of the page through shortcode generator page.

Thanks

I’m using your plugin here: www.designninjastudios.com/testimonials However, I’m having issues on mobile. It’s cutting off off letters instead of placing the entire word on the next line. How can this be fixed?

Hi there,

We really appreciate you writing in.

Reason for this could be because word-break value in CSS might have been set as break all i.e. no matter the length, break the word if at end of current line in case of mobile version as you have mentioned.

But, we couldn’t access your site. Could you please make your site accessible to us or tell us which template you are using, so that we could look into it and suggest you CSS tweak to achieve your required need.

Thanks

I’m actually using your plugin in 2 different websites and they both have the same issue on mobile. One is using a theme called uncode, and the other one is using a theme called Libero. How can this be fixed?

Hi there,

Please copy and paste following code at the end of your theme’s style.css file and it will hopefully resolve the issue you mentioned.

@media (max-width: 768px) .apct-testim-wrapper #template-1 .apct-testimonial-content { word-break: break-word !important; }

Please contact us again if issue not resolved or any further issue, we will look into it and will try to resolve the issue as much as possible. Also, if you liked our plugin or happy with our support, please don’t forget to rate our plugin here https://codecanyon.net/downloads .

Thanks

That did not work! Can you please help solve this?

Hi there,

Possibly, it could be cache issue or just some time changes simply doesn’t display on refreshing the page since it should have worked as we tested the code inspecting site’s testimonial page link you sent us.

So, please try hard refreshing the page or if any cache plugin installed also try clearing the cache and check. If still issue not resolved please contact us again with back end detail and we will look into it.

Thanks

Hi, I installed this plugin a couple of months ago and everything was fine. Suddenly I went to add few more testimonials and I am not able to do that. They don’t show either picture or text… just the title. Can you please let me know how to fix it. Cheers

Hi there,

Thank you for your login details.

We looked into it and have done some changes. We hope the issue is resolved now. Please check and confirm if issue resolved.

As for the maximum length, for testimonial detail, max length is 8000 character including all the additional field details like company name, position and other.

Thanks

That’s great! It’s working fine now. Could you please let me know what you changed so I know if I ever have to reinstall the plugin or update the theme. Thank you :)

HI there,

We did work with database code in our plugin. Hence, possibly you won’t have to mess with code on next update or reinstalling of plugin.

Also, if you really liked our plugin or satisfied with our support, could you please rate our plugin here https://codecanyon.net/downloads.

Thanks

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