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Hi, certain parts of the plugin are not working. Sometimes the lines wont appear and sometimes it just crashes and i have to disable to the plugin.
We need more information to investigate this problem further. Can you send us a link to your website here or at firstname.lastname@example.org?
Plug-in does not support input Chinese characters, any input Chinese characters save operation are invalid. Specifically in Dots ——name Description, General Settings – name Description location, please solve!
On most servers the VARCHAR Type in MySql is automatically set to Latin, you need to open phpMyAdmin on your server, then find the prefix_ai and prefix_ai_container tables and change all field types collation from latin1_swedish_ci to utf8_bin. Let us know if this solved the problem.
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It must have been a server error, sorry about the inconvenience.
I have just purchased this plug in and it does’nt seem to work with any of my themes e.g. Visual composer or builders alike?
The animation either does’nt display or does not display correctly.
If you could tell me how to solve this issue that would be great. I loved the effects demonstrated and look forward to using this.
Can you email us with your web link so we can take a look at the issue. You can send us an email at email@example.com
I bought the plug-in, but uploading pictures do not work, I downloaded the plug-in from later download at, you can send me a fix this BUG version? My mailbox firstname.lastname@example.org.
Although your support have expired we will try to help you. Can you send us a link to your website at email@example.com so we can take a look at it?
Is there going to be an update for this plugin?
Yes we try to update our plugins when they need some fixes or we want to improve the plugin. Let us know what are you looking for at firstname.lastname@example.org and we’ll try to help you.
Ok, just wanted to check since I was told to look for updated plugins. I assume this plugin will work regardless with the most recent version of WP.
yes just tested it, works with 4.6
I recently purchased your plugin, but it will not allow me to upload an image for a background. I click on “upload image” and then click “insert into post”, but nothing happens after that. I would love to get this to work! Thank you.
Nevermind, I figured it out! BUT, I have it set to fill a color and only the outline appears. Anything I can try to fix it?
Can you send us a screenshot of the image outline so we can take a look at email@example.com?
Kindly Help Me on this :
Suppose there are 3 Dots in a Straight Line ( Dot1, Dot2 and Dot3 ) with Dot2 in the Middle. Now, I want Dot2 to appear first. So I give it an order 1. Now, after Dot2 has appeared, I want to show Dot1 and Dot3 simultaneously. So I gave both the Dots an Order 2.
Now, the issue is that I want a Line ( Line0 ) to start from Dot1 and end at Dot2. Simulataneously, I want another Line ( Line1 ) to start from Dot3 and end at Dot2.
What I’m able to achieve :
I’m able to start the Line0 from Dot1 to Dot2, but the Line1 runs from Dot2 to Dot3. But, I want the Line1 to start from Dot3 and end at Dot2.
My Current Setings :
Dot2 has an order 1
Dot1 and Dot3 have an order2
Line0 loads after Dot1
Line1 loads after Dot1
Kindly help Me on this. I want both the Lines to terminate at Dot2.
Right first you need to set the “Show line after” to Dot1 or Dot3 (any will work). Then reverse the degrees set in Line1 for 180 degrees, for example if the line -10 you would set it to be 170 degrees.
If you still can’t figure it out, just send us a link with login credentials at firstname.lastname@example.org and we’ll do it for you.
Can this be used with the Divi theme? Also can the user add his own dots and line designs? Thanks
Haven’t tested with those themes. Yes you can add dots and lines.
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