CrayThemes

CrayThemes supports this item

Supported

Popular questions for this item

I got Invalid header error when trying to install the plugin

Close the browser tap and reopen again your admin plugin page. If the plugin is not there try to upload it manually trough FTP in wp-content/plugins folder and then activate it

I’m using The 7 theme and AMY Slider element is not there

The 7 theme devs are rewriting the default VC shortcodes and removes the AMY Slider mapping. Just open support ticket at https://cray.ticksy.com and i’ll provide you with fix

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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