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Reviews for Amelia - Enterprise-Level Appointment Booking WordPress Plugin

77 Reviews

for Customer Support

Easy, simple and efficient plugin.
Fast and reliable support :)
Thanks for everything, it works great!

for Feature Availability

Great features, design, functionality. I searched many of the booking plugins out there and I highly recommend this one!

for Customer Support

Great customer support - all my questions get answered in a short period of time. Can recommandate TMS without any doubt - and think about this: I'm german - we usually don't give compliments :D

for Customer Support

contacted app providers 3 times over the last week - no response

tms-plugins

Author response

Hi there, sorry to hear you're experiencing issues.

We've checked with the support team, your support account was created at the same time with this review, and the only ticket was also created then. We are getting back to you to help with that. Did you contact us somewhere else, as we saw no other requests?

Thanks!

for Customer Support

great customer support and excellent app. shame about the tmsplugins website which keeps going down but thats not an amelia issue. the plugin is fantastic.

for Customer Support

I wrote a review a few days ago about Amelia not being able to send out notifications - It turns out it was not the software, but rather my site which is hosted on a Wordpress server. If this is your case, you may need support to help you get the notification cron to work, but Support has been great and Milan (the support guy) was really helpful and the issue was resolved.

Amelia is a great plug in - customization is easy, and for a small business owner like myself, will and has already made a difference in the way my customers interact with my site. They simply select a date and time that suits them, Amelia then reminds them of the upcoming appointment - which saves time and money and prevents "no shows"

for Feature Availability

This plugin is really great. So far I enjoy it a lot.

I'm giving only four stars as there is not enough customization options in my opinion and implemented solutions doesn't really always works.

Highly recommended. .

for Customer Support

The support is super! Very quick responses and always friendly.
Special thanks to Bogdan.

for Design Quality

This is THE BEST booking/appointment Wordpress plugin.
Easy to setup and to use with great features.

Completely changed our small business bookings system from long hours spending on email replies to just few clicks a day. Time saver. Best investment.

Run in to minuscule issue in the beginning but the support was in top class and very fast in resolving my problem. Thanks a lot to contact agent Milan.

I try top 5 of other plugins like checkfront and still chose Amelia with no regret.

I highly recommend this plugin to anybody that looking for great booking/appointment framework.

1. One time payment only (no subscriptions)
2. First-class support
3. Great features
4. Excellent design
5. Auto email and SMS confirmation

for Customer Support

Support team is open to discussions, they go the extra mile & our team is very grateful for that. Also, there are bugs, and time and discussions with support are needed to prepare a fine tuned plugin in back and front office. We recommend.

for Customer Support

The support team can solve any issue. They are very smart!!
They react very fast.

for Customer Support

Great design plugin. I was getting worried that Customer Support is not responsive enough, as I had some issues with the settings, however, this was due to the fact that the support is not available over the weekend.

I have to say, on Monday all my problems were promptly sorted.

Thank you!

for Customer Support

Very useful plugin for my personal training business and TERRIFIC customer support: I am 100% satisfied!

for Design Quality

We've used most of the booking systems and this by far our favourite. The feel and functionality of this booking system is great! We are just looking forward to more features which it needs to be the best.

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