From: Company ITC Manager
Progress has been made, but bugs remain.
This plugin has potential, but some functions are still in the test phase. Customer support has been at first slower than the speed we are used to with ThemeCo, CloudWays, and others, it has improved.
PLUGIN INSTALL & CONFIG: Our team likes the functions, & how design adapts, but installation and configuration are complicated. We need to have too many conversations with support.
TIME CONSUMING: Purchase in November, now start of January, it’s just beginning to work. Installation & configuration met bugs and generated conversations with the support team.
CUSTOMER SUPPORT: Slow at first, with improvements thanks to discussions with only one developper. Advice: keep all issues listed into one single private post (for SEO) and list them by order of priority. Our advice: prepare more than 2 months ahead.