I've been using Amelia since I started my business in 2018 and I love it. As someone who is in the beauty industry, I see a lot of small businesses using some of the other "all in one" scheduling and pay systems and dislike the fact that they all look generic and aren't really unique websites. I wanted a scheduling system that allowed my clients to schedule online and pay deposits with ease; Amelia allows my clients to stay in my website to schedule and pay. It's easy to navigate to add new services and make updates to existing ones. My only pet peeve is that I would like to be able to see all of my clients previous appointments when I look at their profile; it currently only shows the number of previous appointments and the last appointment. Finally, I like that the platform stays up to date and the team is very responsive to input from customers. I always get compliments on my website and Amelia is one of the factors for that; so much so, that I just referred one of my clients who asked what platform I use
WP Amelia works great. But it slows the page on your site alot. It has too much bad impact on site speed. So can't use it.
Upgrading my previous rating ( I was an early uptake). Things are much better now.
A very Cool Plugin for appointments. Is worth its money
I have faced many bugs using Amelia, I'm now facing a bug with Woocommerce integration. If a client cancels the order on the payment page at the bank it sets the order automatically as payed and confirms the booking while the booking was canceled. I just update it hoping the issue to be fixed but still same issue.
Now I don't know if buying extra support will solve this issue on the longer term and if no new issues will arise constantly.
Good plugin, but requires attention on updates. We use it for a multiple projects at https://4bis.nl/en/our-work/
Great, even amazing plugin. I manage all my appointments for artist's mentoring and coaching! Really helpful and awesome features to get the maximum for the customers to be able to book their sessions. Thanks guys !
Great, well-thought-out plugin for scheduling appointments!
Great Customer Support.
Best online appointment scheduler I have ever used.
Easy to set up.
Tons of features.
Easy for customers to use.
Works great when configured but getting support is a nightmare. I've had issues with auto-update which required a manual update and I was assured it wouldn't happen again (it did). I then discovered another bug as was told the entire development team was on vacation and they would fix it. Meantime my support contract expired, they closed the ticket and now it can't be reopened without me buying another support license. I have asked Envato to intervene but even they have told me that nobody is responding to their emails.
Overall, the plugin works, however you are stuck with just what it offers. You will not be able to really easily custom code anything to it, the authors will not share the source code. It lacks some elementary features, as displaying the remaining available capacity for a service, separating pricing mechanism for extras away from actual booking (as in not multiplying extras by no of people in booking).