redqteam

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Hello,

you just can’t purchase a product and ask for a refund. There are criteria we must follow to make the communication better and give the product a better response. We have our online documentation, video tutorials in our item details page which you can check before purchasing the product. and if a customer has trouble we have our support site https://redqsupport.ticksy.com/ where you can ask for help about your issues. And if there the support team can’t help then our developer update the product to meet the requirement if possible. We follow this approach.

Thank you for your understanding.

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best of luck

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