redqteam

redqteam supports this item

Supported

This author's response time can be up to 1 business day.

48 comments found.

This comment is currently being reviewed.

Hello,

you just can’t purchase a product and ask for a refund. There are criteria we must follow to make the communication better and give the product a better response. We have our online documentation, video tutorials in our item details page which you can check before purchasing the product. and if a customer has trouble we have our support site https://redqsupport.ticksy.com/ where you can ask for help about your issues. And if there the support team can’t help then our developer update the product to meet the requirement if possible. We follow this approach.

Thank you for your understanding.

This comment is currently being reviewed.

best of luck

hello dear I have purchased installed and activated plugin

but once I put widget in side bar in any page of my website…that page doesnot load and stucked in between.. and its not working..can you pls help in it

I replied to ticket as well kindly can you update the time there as I am just waiting for your reply and project will be closed than.. appreciate your hard work thanks

yooo thanks for support on email and ticket system… God bless you team redq…2.0 is amazing

Welcome. Really appreciate it.

Hi guys, something goes terribly wrong after updating to version 2.0. Before opening a ticket I want to investigate myself what’s going wrong.

I want to clean up everything, also my database. Where in the database are alike settings stored? Is this in postmeta? and what are the names of the records that are created? Please give me the names voor version 1 and also version 2.

I noticed after completely removing the plugin and after that installing again that some of the old alike admin settings still appear. So some of the settings must be somewhere in the database and not being removed when completely deinstalling the plugin.

Thanks in advance.

you mean the data building from the backend alike menu. it’s stored in the wp_options table in alike_data key.

yes, thanks. I found it.

welcome. :)

Hi, We did not tested with this theme. Hopefully it should work. If you have any issue we can solve it via support.

Thanks

Hi! can you give me access to demo wp admin backend, I want to see how the plugin works, and if it will suit me. Sorry, those videos, docs, and frontend preview does not help me much :(

Hi, Sorry, we don’t have any demo access for testing right now. Have a nice day.

Thanks.

When we goto comparison page ..we get comparison of 4 posts…

I would like to link each of them from title to respective post..? Pls help

Open a support ticket: https://redqsupport.ticksy.com/

Does this two posts to make comparisons or can it be done on one post/page? E.g. Mayweather vs Batman?

It compares between multiple posts.

nsarsalan

nsarsalan Purchased

There are 4 categories..let suppose A, B, C & D

In A category if someone compare post they will find following comparison

name category car

In B category if someone compare post they will find following comparison

name category property

In C category if someone compare post they will find following comparison

name category product

In D category if someone compare post they will find following comparison

name category Appliances

so based on the category different taxonomy comparison

is it possible ? if yes than how??

Hi, Do you mean custom individual post type or it’s in the same post type? Please send us some screenshot and more details. Open a support ticket, follow the link: https://redqsupport.ticksy.com/

Have a nice day. Thanks

nsarsalan

nsarsalan Purchased

thanks, i have already opened the ticket.. can you reply as its kind of urgent.. thanks

replied. Lets talk there. You don’t need to add comments here.

by
by
by
by
by
by