525 comments found.
Hi there, I have a pre-purchase question. I will be working with the plugin on a dev environment… for example (dev.site.com) and after testing is completed we will deploy to prod environment (site.com) Will this be a problem with the plugin or will this require 2 licenses?
Hello,
only one license is required per site. So, you’ll only need one single license.
Cheers
Awesome.. Purchasing now.. Thanks
Hi there.. Is there a way to change the flag that appears with the language?
Yes, it’s possible to change the flags.
As stated in the support tab, support is given via email.
Use the contact form in my profile page:
http://codecanyon.net/user/surstudio#contact
Please write me there and tell me which flags you’d like to change, so I can send you the files and the instructions.
Cheers
Hi, can we make the selection on dropdown? I need another license where the site needs dropdown …
Hello,
the drop down version of the plugin is a different Item with a totally different user interface. So yes, it needs its own license, I hope you understand.
Cheers
which one is that? You sell it here on codecanyon too?
Yes, you can take a look here:
http://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269
Cheers
Very good then. Can we make the design like 2D flat? The one I have now I think it’s rounded.. The flags have shadow. I would like just flat.
Yes, the shadow can be removed easily with a CSS rule. The images are rounded, but they can be replaced with the square ones.
If you need that, after you buy the drop down version, contact me using the contact form in my profile page:
http://codecanyon.net/user/surstudio#contact
Cheers
Hi there, I am having trouble using your plugin… I just can’t make it work :
- When I switch the language to French on the front-end, the loading gif appears and animates but the page isn’t getting translated…
- Plus, in the Custom Translations > General, the Ressource dropdown is empty
Can you help me please ? I am quite in a hurry for the delivery of this website.
Thanks a lot,
Olivier
Hello,
yes sure I can help you out.
Please contact me using the form in my profile page:
http://codecanyon.net/user/surstudio#contact
Send a URL where I can test this by myself.
It’s correct that the Resource dropdown is empty, as there are not cached translations yet.
Cheers
PRE-SALE QUESTION: would it work with VIsual Composer, PageBuilder or Divi Builder.
https://wordpress.org/plugins/siteorigin-panels/ http://www.elegantthemes.com/plugins/divi-builder/THanks
Hello,
yes. it’d work fine.
Cheers
how do you compare to https://wpml.org/
Hello,
one is a manual translation plugin, and the other is an automatic translation plugin.
Cheers
@surstudio I assume yours is automatic but does your allow for manual translation too? because we do not want automatic, we want to manually translate pages and posts.
It allows to manually adjust the cached automatic translations, please see the screenshots. Anyway, if you’re going to manually translate a site, I’d suggest you to better do it with a manual translation plugin.
Cheers
When I entered this plugin installed and gives the product code 403 error please help ruckus
Hello,
I replied to your email veysugul email 2 days ago. Check the SPAM folder.
Cheers
süper coooooooool man tanks eyvalah karde?
Ok great. Sorry, is that Turkish? I’m from Argentina 
Hi. I need the british flag to be a US flag. Where can i get such a flag and where do I replace it?
Hello,
I just replied to your email and sent you the flag with the instructions on how to use it.
Cheers
Hi. Where can u see the latest version of the plugin? you dont have a changelog anywhere. DOes it update automatically?
Hi, I just bought the plugin (Very nice). There is a gap between the bar and browser top. I did try your solution in the FAQ but then it drops down to the footer… Please help
[Edit] Sorry, I was in a hurry to send you the solution in the FAQ!
Please contact me via the form in my profile page and send me a link where I can see it:
http://codecanyon.net/user/surstudio#contact
Cheers
Is it possible to install on an existing website built in wordpress with Visual Composer? In other words, will my existing content be translated to french if that is what I want to do?
Hello,
yes, it’s possible to install it on a website built with Visual Composer, it’ll work just fine.
Cheers
Is there any way I can test it before buying?
No sorry, Envato doesn’t have a test Item feature.
Cheers
Hi Surstudio I would like you to reset/deactivate my license key to the domain errandboy.dk , so that I can activate it to another domain. Thanks.
Hello,
I replied to your email yesterday. I’m still waiting waiting for your reply. If you didn’t see my email, please check your SPAM folder.
Cheers
I replied to your email again. Are you getting my replies?
no sorry just looked in my inbox and i havent received any mail from you its not even in my spam filter. I send you my license key in my second mail and also the domain name i need it to be reset on. Do you need more information to do it? Brgds allan
Well, that’s weird. Please send that information again using the contact form in my profile page:
http://codecanyon.net/user/surstudio#contact
Cheers
I just sent you an email to your Danish yahoo awcv1 account.
Cheers
Hi Surstudio I have seen the mail you have sent me on Yahoo, where you tell me to send it to use your support contactform on this page: http://codecanyon.net/user/surstudio#contact But the problem is that I have done this 3 times now also in different browsers, so I don’t know why you are not getting the mails? Brgds Allan
I’m getting your emails, but you aren’t getting mine. The emails you’re receiving are the ones sent by Envato whenever I post a message here. You’re not receiving the emails I’m sending you from my gmail account, I’ve sent you 6 emails total.
Try to send an email to ehpastel at hotmail dot com and lets see if I can reply you from there.
When I change the language for my blog, can I:
- Use the built-in translations for plugins? (.mo and .po files)
- Enter manual translations for menu’s, plugins and/or widgets?
- Enter manual translations for pages?
- Automatically translate ONLY blog content?
- Edit and save manual corrections to automatically translated post content?
Thanks,
Maurice
Hello,
the plugin doesn’t have an option to import .po files. You can adjust cached translations. When you adjust these translations, they aren’t separated by titles or blog content, they are all together, separated by URL and languages’ pair, you can check out the screenshots.
Cheers
Hola, me podrias indicar como alinear el traductor a la derecha, actualmente se muestra en el top del sitio pero en el medio y me gustaria poder mostrarlo a la derecha… es posible?
Hola,
fijate de ir a:
General > Interface > Align mode > Right
Saludos
Hi, i need php code for custom location. Thanks
Hello,
on the plugin’s admin panel, see:
FAQ & Support > Item 4
Cheers
Hi, The problem is; http://s3.postimg.org/sqrvt4bdv/shot.jpg
Hello,
please specify what would be the desired location by following the steps listed on FAQ & Support > Item 4.
As stated in the Support tab, Support is given via email. Please send your message using the form on the profile page. Send your Item Purchase Code and website’s URL:
http://codecanyon.net/user/surstudio#contactCheers
Hi, I’ve installed this plugin but doesn’t work. I’ve already added the purchase code. How can I do?
Hello,
as stated in the Support tab, Support is given via email. Please send your message using the form on the profile page. Send your Item Purchase Code and website’s URL:
http://codecanyon.net/user/surstudio#contactCheers
Done
Does this plugin work on Multisite?
Hello,
no, it doesn’t work on multi site.
Cheers
Hi, if I get this will I be able to change specific parts of the translation? For example, If I want to change the translation of home from “Casa” to “Inicio”?
Hello,
yes. you’ll be able to do that using the controls in the Custom Translation tab.
You may also want to read this thread:
http://codecanyon.net/item/ajax-translator-revolution-wordpress-plugin/1108823/comments?page=12#comment_7743045
Cheers
Hola, ya que veo que son de Argentina, dejo mi pregunta en Castellano. Muy bueno el plug-in. Tengo unas preguntas: - Se puede customizar la barra de arriba. Los colores y la alineación sobre todo? - Tienen alguna política de devolución en caso de que el plug-in no funcione bien con mi sitio? Gracias!
Hola,
como dice el tab de Soporte, el Soporte se da vía email. Por favor envíame tus preguntas usando el formulario en la página del perfil:
http://codecanyon.net/user/surstudio#contact
Saludos
Hi,
Can I install the plugin temporarily on a pre-production website then deactivate it then reactivate it on another website ?
Can I stylize the translation menu ?
Thanks
Regards
Hello,
as stated in the Support tab, Support is given via email. Please send your message using the form on the profile page:
http://codecanyon.net/user/surstudio#contact
Cheers
Hi,
I’ve got one pre-sale question.
Do we have the control on every paragraph to translate ? I mean : I’d like to write each paragraph of my website in 3 different languages (english, japanese and french), can I do that ? Does it work with shortcode or something ?
Thanks by advance
Regards
Hello,
this is an automatic translation plugin, so the paragraphs will be automatically translated. You can adjust those translations, for each HTML element, including paragraphs. It doesn’t work with shortcode, but it has something similar.
Cheers
Hello. We are having an issue with your plugin and believe it is a licensing issue. Where is the best place to send a support query?
Hello,
as any other support query, please send an email using the contact form on the profile page:
http://codecanyon.net/user/SurStudio#contact
Cheers
Thank you. Just sent an email.
