SurStudio

SurStudio supports this item

Supported

This author's response time can be up to 2 business days.

259 comments found.

This comment is currently being reviewed.

Hello,

those features are not advertised, thus they aren’t available, sorry. However, some time ago another client paid for a customization to detect the browser’s language. I can send you that script for free “as is”.

If you want me to send you this script, and for future requests, please see the Support tab:

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Support is given via email.

Cheers

Sorry, how do I place the translator in the menu of my website?

Sorry, but I’ll have to insist you to read and do the things specified in the first message. That’s the only way you’ll be assisted. I hope you understand.

Please!

http://prntscr.com/diny99

I need help to change the style of the button just like I have the buttons on the side. And high 45px

Yes, no problem. But as said before, you should read and do all the steps listed in the links from the first message. One of the steps is for you to send an admin access to your site, unless you want to make that private information public, you’ll have to send that access by email. So please, follow the steps.

I have already put it in the menu but now I want to put it also in the bottom of the web and I do not know how to put it, if you can tell me

a greeting

Hello,

please take a minute to read this:

https://www.surstudio.net/translator-revolution-dropdown/faq/#question-12

Do all the steps and then provide the required information.

Also please check the support tab:

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Support is given via email.

Cheers

HI, I need to use the plugin on specific pages only. Is this possible?

Hello,

yes, you should select in which post/pages/categories you do NOT want to display the translator in:

General > Hide on pages, posts and categories

Cheers

osicam

osicam Purchased

This comment is currently being reviewed.

Hello. I am still very happy with the plugin but I have a question. I am using a membership plugin and people can display/edit their own data and that is where I have an issue as the plugin translates the adress of the members and adress should not be translated !!! Is there a way to exclude field content from being translated ?

Hello,

yes, you can exclude sections from being translated, you should go to:

General Settings > Select and exclude sections > Exclude selector (jQuery)

You can add your selectors there. If you don’t know how to do it, then please send a link and take a screenshot and draw a rectangle or add a visual indication of the area you’d like to exclude, and I’ll tell you what you write in this field.

Also, please take a minute to read the support tab:

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Support is given via email.

Cheers

Hi

Pre sale questions

Is the SurStudio Translate API that is free for buyers, for life, the same as Google Translate API?

Any restrictions for using SurStudio Translate API?

Is it possible to add api yandex translate (https://tech.yandex.com/translate/) in the next updates?

Regards

Hello,

yes, that’s the info stated in the description page.

No, it won’t be possible to use the Yandex Translate API as it supports way less languages than Google, sorry.

Cheers

I am not using widgets anywhere on my site. How can I display the translator? I am not a coder so the tutorial in the help doc has me lost.

This comment is currently being reviewed.

Hello,

that site is in Spanish, and I’m not seeing any ”\n”. Anyway, you should go to:

General Settings > Website’s language, and select Spanish

As stated in the Support tab, support is given via email. So if you require further assistance, please use:

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Cheers

The website is in english not in spanish, wordpress lets you customize the menu and other areas to write anything you like. I believe you didnt check every page, but anyways i will contact support.

Hi! Have sent You pre sale question from Your profile. Can You pls answer as soon as possible. Thank You!

Thank You! You are very kind people! )

In comments I found how to change language in dropdown list with:

function(translator, options) {

jQuery(".translator-dropdown-language-en span").html("another name");

}

It’s very helpful, but is it possible to change also current language name to selected in dropdown list?

.translator-dropdown-current-language

You should use:

Advanced Settings > General > Other customizations > Custom languages names

If you require further assistance, please ask for support via email as you’ve done it before. This area is not for support.

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Cheers

Ok ) Thanks!

HI, If is some part of the text that I do not wanna translate, can I do that?

Hello,

as the description page states:

Translate everything, or precisely select and/or exclude sections from the web pages.

General Settings > Select and exclude sections > Exclude selector (jQuery)

https://www.surstudio.net/translator-revolution-dropdown/admin-panels/

Cheers

This comment is currently being reviewed.

Hello i would like to know if it works with theme videopro https://themeforest.net/item/videopro-video-wordpress-theme/16677956

Hello,

these translation plugins work with any theme.

Cheers

I have an issue choosing selector, can you please assist me? (see ticket sent on september 2016 please)

Sorry, but it’s quite obvious that you didn’t read the whole FAQ, as it states 7 very specific things that you should do. In order to get assistance, you’ll need to do those things.

so you are telling that as you suppose a client didn’t read the whole faq, this client do not even deserves an answer! Bravo!!

I’m not sure what are you referring to. On September 25th 2016 an email was sent to your greg**tes@gmail.com email address.

And here you’ve been answered every single time with specific instructions on how to proceed.

So it’s kind of hard to know or understand what do you want.

Bejn1978

Bejn1978 Purchased

Hello, 3 weeks ago I have asked for a refund and you did not answer me at all, large silence, why ? Did you get my messages ?

Hello,

a reply has been to your benjaminverges email on February 1st, please check your SPAM folder.

For your information, the following are not valid reasons for a refund:

- you don’t want it after you’ve downloaded it;
- the item did not meet your expectations;
- you simply change your mind;
- you bought an item by mistake;
- you do not have sufficient expertise to use the item;
- you ask for goodwill; or
- you can no longer access the item because it has been removed (it’s advised to download items as soon as you have purchased them to avoid this situation).

https://codecanyon.net/page/customer_refund_policy#not-refundable

any ideas why the plugin is not working? https://spotpicky.com/?lang=fr it tries to translate but it doesnt do anything afterwards..

the plugin just times out. :(

Hello,

I’ll need you to send your Item Purchase Code. Also, please see the support tab:

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Support is given via email only.

Cheers

This comment is currently being reviewed.

Hello,

that’s not possible, sorry.

Also, as said previously here on the public board and via email:

1) This area is not for support.
2) Your support period for this item has expired.

Cheers

This comment is currently being reviewed.

Hello,

your email has been replied a few minutes ago. If you require further assistance, please reply to that email.

Cheers

Hello,

I originally purchased this for a client of mine and activated the plugin through their domain with the purchase code. But since then they went a different route and don’t even use it on their website. I now need to use it for a different client. Is there a way you can clear my purchase code so I can use it for a client that actually needs it? Thanks.

Hello,

as stated in the support tab, support is given via email only. You’ll receive faster replies that way. And please send your Item Purchase Code too.

https://codecanyon.net/item/ajax-translator-revolution-dropdown-wp-plugin/3400269/support

Cheers

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