Discussion on AIO Support Center - WordPress Ticketing System

diwave

diwave supports this item

Supported

This author's response time can be up to 2 business days.

344 comments found.

rbfabbri

rbfabbri Purchased

Hi, you replied a question: “Custom fields can be added using filters and hooks. We provide basic add-on to our customers so they can use it as example”.

Where can i find this example?

rbfabbri

rbfabbri Purchased

???

Hello,

We do not provide support through comments on CodeCanyon (thus the reason of delay in our response). Please contact us directly through contact form on our profile so I can send you add-on.

Best regards, Nikola R.

Do it support 4000 monthly tickets?

Hello,

If your server can handle that many monthly tickets, then there’s no reason why AIO Support Center wouldn’t as it uses standard WordPress $wpdb wrapper for manipulating database.

Best regards,
Nikola R.

Hello,

I installed your plugin today, with WP Customer AREA and everything seemed to work.

However, on the Ticket List page (with [aiosc_ticket_list] shortcode), when I apply one or more filters, I see the error as on the screen print available here :

http://msei.acces-provisoire.fr/wp-content/uploads/2017/01/erreur.jpg

Any idea ?

Thanks by advance ! Charline

Hello Charline,

This is most likely JavaScript error. Please contact us directly through contact form on our profile page and include URL to your website along with temporary admin account so I can see what’s going on.

Best regards,
Nikola R.

teslasrl

teslasrl Purchased

Hi Nikola, your page support doesn’t work. I need your assistance. Thanks, Marco.

Hello Marco,

We provide support through contact form on our profile page. Your e-mails are answered.

Best regards,
Nikola R.

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