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151 comments found.

needed help on installation, please anyone with successful install, help out…thanks

what is your problem ?

got this installed …thanks

your welcome :)

Question before buying

Possible to repair browsing from mobile

And rearrange the template

Illustrated pictures of mistakes




mobile version it’ will be available soon with new features

Thank you

ّ1: Add a page

A wonderful script waiting for an update

Leaked date of launch date


pharill Purchased

Fix that mobile view and I think I will buy this

great! :)

You’ve fixed the mobile view, but now, there is only login page and no frontend for visitors?

I mean, Im logged in as demo test now and I dont see any knowledgebase?

Hello friend how are you, buy your script and it is very good. You can tell me in place is the file that is associated with the registration form, I need to add one more field, which is saved in the database.

On the other hand when I register and genre a ticket as I modify the email that comes already that there is a date of 2015 and want to modify. Please show me how to do it thanks

Hello I am waiting for reply

ok tell me whats is the field to add this for you and we recheck the date on email

Hi thanks for answer, already send mail, please check and this you can serve for future updates. Thank you

(Fix that mobile view and I think I will buy this)

I wait for the repair to be done

we working on this edit with new features and some fixes

Checkout db.sql for NOT NULL during setup. Throws errors in many cases.

contact support team fro fix your problem

No problem, I have fixed it myself. Just for your info for the next upgrade. db.sql has NOT NULL during setup process for ie social_id which throws an error and prohibit user to install the script.

thank you for you we will fix this problem in new updates with more fix

thanks for the updates, please add future to create a ticket sending email to specific department and account create setup.. i think is imap system.. please..

we will search for this feature and will do it with new features


Dudu04 Purchased

I can not see the knowledge base. Always getting redirected to Dashboard. please help. the same thing is happening on demo. even when i logged in as Admin. http://www.tatwerat.com/demo/ah-tickets/main/knowledge&id=2

Goto Setting > Theme Setting -> Allow Landing Page


Dudu04 Purchased

okay. i can see it working now. Thank you.

you are welcome , any time for help you :) , don’t forget rate us


anizweb Purchased

Hi, can the user login change to using either username or email?


Dudu04 Purchased

Error : functions.php not found !. Please Help

can you check your theme name or path


z- Purchased

Error : functions.php not found !

I received the same error as above… Please let me know!