276 comments found.
Hello, how to login to admin page ?
We want to remove the powered by text in the footer section ?
You can remove or add any text and code it is open source application
May I request a file for Indonesian language? and how do I setup my login with social media?
Unreadable notifications (not showing)
We are replied on email
You can down lord any latest source code.
https://www.envatoscript.com/Tatwerat-Team with no Tatwerat! when will you update bootstrap 5?
We’re working on newer version:
https://www.behance.net/gallery/104267553/TDesk-Helpdesk-and-support-ticketswould it be an upgrade or different product?, for short, if bought this, I will get the new version?
Hi, on “knowledge” section in admin’s dashboard when I want to create new knowledge,in tinymce editor when I select a text to add link to it the popup appears to add the link to the selected text but it doesn’t even allow me to type in inputs…your demo has the problem too…but it works well on other tinymces in script
1. I installed Version 2.3.2 – 01-05-2020
I wanted to update old version to the Version 2.3.2 – 29-04-2021
I tried to do that with your documentation http://.............../setup?update=true
When I make a link and try to run it, the script redirects to http: //......./main
Where is the problem?
2. How to update manually?
2. how do i set up google recaptcha?
Update, just replace files
When I upload AH Tickets to /public_html and I check my https://innusah.xyz/setup , I get a Connection error. Can not connect to database.
I also tried https://innusah.xyz/setup?update=true and I get the same result
You must set database connection in config file
Please help me to install it. I have set database connection in the config file as you said. My Cpanel details are sent to you through your email. Thank you
Ok, we will check email and try to install it for you
Tatwerat-Team gives an I amazing support. The team is responses swiftly. So far I am satisfied with the support. If I look at the cost of the software and the kind of support they give is beyond the bounds of my understanding. You will not get it any where. Thanks a million times.
Thank you 
, you can write this review in reviews
Deomo is not working: Can’t login.
Error : Email hostname not supported
Now it is working
Thank you. Question: is the the system multi-language?
Multi-language for static text only, not dynamic data like tickets or page content
Hello, raised support request from envanto, no response till date its been more than 10 days… Kindly respond
We replied on all support email, can you send your problem again?
Ticket creating date is showing wrong, even after selecting Inida, second, user is not getting account activation/verification email, but if the same user is created by admin and approving it is working and he is also getting emails Third: create ticket option is under the menu, ideally it should be on the top of the menu fourth : Admin Dash board is required for all other department level users as well
Can you send demo link with admin account for test?
here are the admin login credentials:
Login : https://supportdesk.talenterz.com/main User Name : digitaledze@gmail.com Password : admin1234
Are you did hide tickets tab on code ?
My simplest query is, when I create a ticket it is showing as a different date, ticket creation date is not showing as India even the user and the admin are selected country as India
when I raised an issue your team has setup this, not me
Hello, How can we allow the staff or admin to raise tickets, I mean can admin or staff will be able to raise tickets, tooo??
Need your help.. I’m not getting Edit and Delete option – please check – https://paste.pics/EK8CB
Can you explain more about “raise tickets”?
raise means, create tickets, – an user can register and create ticket, that is fine, but if You are a staff, can you be able to create ticket?, this is my question precisely… Hope I made it in an understandable way, Thanks and awaiting your response
Also I Need your help with this.. I’m not getting Edit and Delete option – please check – https://paste.pics/EK8CB
Edit and delete working fine : https://nimb.ws/VdgRoH
Waiting for reply ** How can we allow the staff or admin to raise tickets, I mean can admin or staff will be able to create tickets, tooo??
Thanks for the Reply, but I’m talking about STAFF Creating Tickets…. Please have a look on this : https://paste.pics/EPGVR
I want my staff to create tickets option – https://paste.pics/EPGVR, please look into it and reach me .. Thanks
Staff create tickets for customer or want admin create tickets for staff ?
Staff create tickets for other staff or other departments, Staff should also be able to create tickets like customer Those tickets should be accessible by other departments and staff and admin same as customer
Now admin and staff can create tickets for customers only
I understand, thanks for the reply, But can we get this option in the upcoming release, or can we do something to get this option,
Happy Diwali
Hello, can we publish every tickets publicly? I want to see everyone would see every question.. Thanks
pre-sale question
now no public tickets
Hi, can you provide a working demo, sothat we can test it before buying.. Thanks
You have already purchased, if you have any problem we can help you
yes, I have purchased after checking the sreenshots, I have installed also it is working with few errors, 1) Dashboard is not load it is showing loading bar but nothing is loading, 2) top menus are hiding like if I click on CMS it is disappearing
can you send email with login account to check errors
Hi.. I have mentioned few things in the support mail, kindly check and reply,
demo login not working
Try test again
Sorry tried several times, not working. and your score is low, will I get good support if purchased
support chat and call button avaialble like customer directly audio call to from mobile or website to admin or / support people ?
im looking to have a ticketing system manage my customer support emails…i want all tickets to be created via email, my customers would never log into this system, only my support staff logs into this system and the system sends the reply via email to the customer…does this system function in this manner?
i have a problem Deprecated: Function get_magic_quotes_gpc() is deprecated in /opt/lampp/htdocs/AH-Tickets/models/db_class.php on line 61
What is your PHP version ?
It freezes when I save settings. What is the reason does not save.
Can you send error log via email
language translator not working
We are refunded for you, we can not give you any support @serdarakyol
where is languages settings?
What means about setting ? You mean change language or set edit language text
yes
How to http to https
If you use HTTP and want to change URL to HTTPS, you can change it from database in options table
Good luck with your sales
Thank You