140 comments found.
Could you please provide a demo link. I would like to have demo before purchase
you can demo form script page
I’ve been here for more than five years buying and I’ve never had problems with a salesman like this before. His attitude is not at all professional. Be very careful because the application does not work well and does not return the money, that’s called scam.
we contact with you for install script for yout but no response
It have so much bug on mobile.
mobile version will be available soon
no any kind of reports available ?? means each user how many case solve and something like that
reports for what ?
Hello. How can I enable attaching multiple files at once?
now this feature not available
Hi, sir in a script I’ve installed because of the information volume such as users,tickets and notifications the script disables my browser at all and I should restart the browser! I think it’s better to create a new page for users profiles instead of editing profiles theme in admin dashboard…
we working on some new features and we include user profile feature
Thanks, How about adding a feature in which admins be able to delete tickets and users…there is “is_delete” column in database it means you yourself has thought about this before aren’t you?
yes this feature will be available in new updates
thanks, and would you please make profiles public view that users can see each other profile’s?(or even like them)
Hi, in your next update would you please add a feature that admin and staffs be able ti change the ticket status(Low,Medium or High) themselves?
we working on new features and we will add you feature
I cant close a ticket because this dont save the option on the “Settings” side.
can you send your url with test admin account
Yes, http://cs.muorigin.com.ve/main/ Use this acc: contact@muorigin.com.ve password: 25252525
Some help?
we check this problem in our demo script it’s working god , we will check it again and upload new fix very soon
Please make a fix for it soon, i need the fix.
Friend, a Ticket system to support with the error to not be able to close Tickets … is something annoying for me and for my clients, please kindly ask, create a FIX for this soon.
updates and fixes released
Hello,
Question before purchase
1) Why not add a customer testimonial system to your plugin? That way, customers can leave a comment.
2) Fix its navigation bar to the scroll of the mouse?
3) Why not add a button that moves to the top of the page?
4) Do you create a bridge plugin? I would like my clients to be integrated without creating new ones? Possible
5) E-mail fetching
Can our potential customers contact us by email or by using the contact form? We can respond to emails and our customers will receive immediate answers. Your plugin periodically queries an external POP3 / IMAP account, retrieves emails and converts them into tickets.
Thank you
we will work on this features soon , thank you for your ideas 
Hello,
When a date?
Thank you
Hello,
When a date?
Thank you
Hello,
On your plugin I see no change? Have you added features ask
Thank you
The support system works great once you disable ssl to install it, I would recommend that by fixed. Also can you make it so staff can create the own tickets and have internal departments that only staff can use.
Also having my options that open and closed of a ticket, like pending, waiting customer reply. ect that we can set and control what ones we have in the admin panel would be great
Is it possible to attach more than one file to a ticket? I think it’s very interesting. If it is not the same field, there are several. Thanks
Where are the plugins, how to test them?
check live demo url
Thank you but I meant this: $12 plugins for free – what are they? If I buy, can I ask for customization?
I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled: Is there any possibility to edit the main page in HTML? Is there any possibility to merge tickets? Can I remove the team from the button of the page? Can I make/edit status for tickets?
Thank you
Thanks but you did not answer these: I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled: Is there any possibility to edit the main page in HTML? Is there any possibility to merge tickets? Can I remove the team from the button of the page? Can I make/edit status for tickets?
Thank you
Hello,
When a date?
Thank you
Great plugin!...Do you have plans to launch wordpress version?
before buying , need some information about: 1- can guest make ticket and can follow his ticket from mail sending to him, (must use email for make ticket) 2- can guest send direct email from his email , that make new ticket (email pip) 3- can member or guest reply from his mail , and that make reply to his ticket (email pip)
Hi, can you write a WordPress plugin that able us to register our WordPress users automatically in Ah-Tickets script when they register in WordPress?(also able us to register users which have already registered in WordPress) I bet it would increase your sales
we working on WordPress version
you mean you “will” do it?or you’ve already started it before I write the comment?I’m still waiting for your update with profile page
we worked it about some days
Dears, I need to work with staff no with client, and i installed necessary script but i cannot create ticket with staff , staff cannot create ticket, how we can solve this issue. we need just work with staff support. thank you.
ok you can contact support team to customize this premium features
Dears, How can i contact support team. why staff cannot create ticket ? there is message: Warning : you not has access to create ticket
because the stuff team who are reply on customers tickets not create tickets
Yes ı understand can we do it allow the create ticket
we can customize this feature in your script
can ı sent you ınformatıon from PM.
Hi, when will mobile version release? is it an android application or it’s web mobile version(Jquery mobile)? the script is not responsive this is why I’m waiting for mobile version
Dears, I cannot receive notification email , i used smtp email server, and it’s working on WP websites without any problem , could you please check for solve this issue please.
Please do you have any news about the wordpress version of this plugin? I bought the php version but for me would be also useful the wordpress one
Hello I’m interested to buy the script, but is NOT responsive !!! you have any ETA to make this reponsive ? Thanks
