Tatwerat-Team

Tatwerat-Team supports this item

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134 comments found.

Could you please provide a demo link. I would like to have demo before purchase

you can demo form script page

I’ve been here for more than five years buying and I’ve never had problems with a salesman like this before. His attitude is not at all professional. Be very careful because the application does not work well and does not return the money, that’s called scam.

we contact with you for install script for yout but no response

It have so much bug on mobile.

mobile version will be available soon

no any kind of reports available ?? means each user how many case solve and something like that

reports for what ?

Hello. How can I enable attaching multiple files at once?

now this feature not available

Hi, sir in a script I’ve installed because of the information volume such as users,tickets and notifications the script disables my browser at all and I should restart the browser! I think it’s better to create a new page for users profiles instead of editing profiles theme in admin dashboard…

thanks, and would you please make profiles public view that users can see each other profile’s?(or even like them)

Hi, in your next update would you please add a feature that admin and staffs be able ti change the ticket status(Low,Medium or High) themselves?

we working on new features and we will add you feature

I cant close a ticket because this dont save the option on the “Settings” side.

Please make a fix for it soon, i need the fix.

Friend, a Ticket system to support with the error to not be able to close Tickets … is something annoying for me and for my clients, please kindly ask, create a FIX for this soon.

updates and fixes released

Hello,

Question before purchase

1) Why not add a customer testimonial system to your plugin? That way, customers can leave a comment.

2) Fix its navigation bar to the scroll of the mouse?

3) Why not add a button that moves to the top of the page?

4) Do you create a bridge plugin? I would like my clients to be integrated without creating new ones? Possible

5) E-mail fetching

Can our potential customers contact us by email or by using the contact form? We can respond to emails and our customers will receive immediate answers. Your plugin periodically queries an external POP3 / IMAP account, retrieves emails and converts them into tickets.

Thank you

we will work on this features soon , thank you for your ideas :)

Hello,

When a date?

Thank you

Hello,

When a date?

Thank you

The support system works great once you disable ssl to install it, I would recommend that by fixed. Also can you make it so staff can create the own tickets and have internal departments that only staff can use.

Also having my options that open and closed of a ticket, like pending, waiting customer reply. ect that we can set and control what ones we have in the admin panel would be great

zeroku

zeroku Purchased

Is it possible to attach more than one file to a ticket? I think it’s very interesting. If it is not the same field, there are several. Thanks

Where are the plugins, how to test them?

I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled: Is there any possibility to edit the main page in HTML? Is there any possibility to merge tickets? Can I remove the team from the button of the page? Can I make/edit status for tickets?

Thank you

Thanks but you did not answer these: I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled: Is there any possibility to edit the main page in HTML? Is there any possibility to merge tickets? Can I remove the team from the button of the page? Can I make/edit status for tickets?

Thank you

Hello,

When a date?

Thank you

Great plugin!...Do you have plans to launch wordpress version?

before buying , need some information about: 1- can guest make ticket and can follow his ticket from mail sending to him, (must use email for make ticket) 2- can guest send direct email from his email , that make new ticket (email pip) 3- can member or guest reply from his mail , and that make reply to his ticket (email pip)

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