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Could you please provide a demo link. I would like to have demo before purchase
you can demo form script page
I’ve been here for more than five years buying and I’ve never had problems with a salesman like this before.
His attitude is not at all professional.
Be very careful because the application does not work well and does not return the money, that’s called scam.
we contact with you for install script for yout but no response
It have so much bug on mobile.
mobile version will be available soon
no any kind of reports available ?? means each user how many case solve and something like that
reports for what ?
Hello. How can I enable attaching multiple files at once?
now this feature not available
sir in a script I’ve installed because of the information volume such as users,tickets and notifications the script disables my browser at all and I should restart the browser!
I think it’s better to create a new page for users profiles instead of editing profiles theme in admin dashboard…
we working on some new features and we include user profile feature
How about adding a feature in which admins be able to delete tickets and users…there is “is_delete” column in database it means you yourself has thought about this before aren’t you?
yes this feature will be available in new updates
and would you please make profiles public view that users can see each other profile’s?(or even like them)
in your next update would you please add a feature that admin and staffs be able ti change the ticket status(Low,Medium or High) themselves?
we working on new features and we will add you feature
I cant close a ticket because this dont save the option on the “Settings” side.
can you send your url with test admin account
Yes, http://cs.muorigin.com.ve/main/ Use this acc: firstname.lastname@example.org password: 25252525
we check this problem in our demo script it’s working god , we will check it again and upload new fix very soon
Please make a fix for it soon, i need the fix.
Friend, a Ticket system to support with the error to not be able to close Tickets … is something annoying for me and for my clients, please kindly ask, create a FIX for this soon.
updates and fixes released
Question before purchase
1) Why not add a customer testimonial system to your plugin?
That way, customers can leave a comment.
2) Fix its navigation bar to the scroll of the mouse?
3) Why not add a button that moves to the top of the page?
4) Do you create a bridge plugin? I would like my clients to be integrated without creating new ones?
5) E-mail fetching
Can our potential customers contact us by email or by using the contact form? We can respond to emails and our customers will receive immediate answers. Your plugin periodically queries an external POP3 / IMAP account, retrieves emails and converts them into tickets.
we will work on this features soon , thank you for your ideas
When a date?
The support system works great once you disable ssl to install it, I would recommend that by fixed. Also can you make it so staff can create the own tickets and have internal departments that only staff can use.
Also having my options that open and closed of a ticket, like pending, waiting customer reply. ect that we can set and control what ones we have in the admin panel would be great
Is it possible to attach more than one file to a ticket? I think it’s very interesting. If it is not the same field, there are several. Thanks
Where are the plugins, how to test them?
check live demo url
Thank you but I meant this: $12 plugins for free – what are they?
If I buy, can I ask for customization?
I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled:
Is there any possibility to edit the main page in HTML?
Is there any possibility to merge tickets?
Can I remove the team from the button of the page?
Can I make/edit status for tickets?
Thanks but you did not answer these:
I have tried it very well now, I am very interested in buying this as soon as my concerns are tackled: Is there any possibility to edit the main page in HTML? Is there any possibility to merge tickets? Can I remove the team from the button of the page? Can I make/edit status for tickets?
Great plugin!...Do you have plans to launch wordpress version?
before buying , need some information about:
1- can guest make ticket and can follow his ticket from mail sending to him, (must use email for make ticket)
2- can guest send direct email from his email , that make new ticket (email pip)
3- can member or guest reply from his mail , and that make reply to his ticket (email pip)
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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