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needed help on installation, please anyone with successful install, help out…thanks
what is your problem ?
got this installed …thanks
Question before buying
Possible to repair browsing from mobile
And rearrange the template
Illustrated pictures of mistakes
mobile version it’ will be available soon with new features
ّ1: Add a page
A wonderful script waiting for an update
Leaked date of launch date
Fix that mobile view and I think I will buy this
I followed you. maybe you let me know when update is made?
wait my friend it’s will be available soon
You’ve fixed the mobile view, but now, there is only login page and no frontend for visitors?
I mean, Im logged in as demo test now and I dont see any knowledgebase?
Hello friend how are you, buy your script and it is very good. You can tell me in place is the file that is associated with the registration form, I need to add one more field, which is saved in the database.
On the other hand when I register and genre a ticket as I modify the email that comes already that there is a date of 2015 and want to modify. Please show me how to do it thanks
Hello I am waiting for reply
ok tell me whats is the field to add this for you and we recheck the date on email
Hi thanks for answer, already send mail, please check and this you can serve for future updates. Thank you
(Fix that mobile view and I think I will buy this)
I wait for the repair to be done
we working on this edit with new features and some fixes
Checkout db.sql for NOT NULL during setup. Throws errors in many cases.
contact support team fro fix your problem
No problem, I have fixed it myself. Just for your info for the next upgrade. db.sql has NOT NULL during setup process for ie social_id which throws an error and prohibit user to install the script.
thank you for you we will fix this problem in new updates with more fix
thanks for the updates, please add future to create a ticket sending email to specific department and account create setup.. i think is imap system.. please..
we will search for this feature and will do it with new features
I can not see the knowledge base. Always getting redirected to Dashboard. please help. the same thing is happening on demo. even when i logged in as Admin. http://www.tatwerat.com/demo/ah-tickets/main/knowledge&id=2
Goto Setting > Theme Setting -> Allow Landing Page
okay. i can see it working now. Thank you.
you are welcome , any time for help you , don’t forget rate us
Hi, can the user login change to using either username or email?
Error : functions.php not found !. Please Help
can you check your theme name or path
Thanks. it has been resolved
you are welcome
Error : functions.php not found !
I received the same error as above… Please let me know!
try rename views\themes\ah-default to AH-Tickets
Question before purchase
1) Do you intend to add Bootstrap 4?
2) Our potential customers can reach us by e-mail or by using the contact form. We can respond to emails and our customers will receive immediate answers. Your plugin regularly lists an external POP3 / IMAP account, retrieves e-mail and turns it into tickets?
I would like to know if your plugin retrieves emails and turns them into tickets?
3) compatible PHP 7?
4) Do you intend to add Google Authenticator
The loader Takes a while , is there a way it can be disabled?
you mean loader when script running ?
The Gif before the page loads. the “3 dots gif”.
ok this css3 code by we will improvement this features in new updates
I would like to ask about the gender selection. When a customer register through the registration form and he/she select their gender “male” or “female”, the database record the gender. However, on the edit form in admin homepage, the select option didn’t show the gender “male” or “female”, it back to “hidden”. Can you please check on this?
we tried register new account and goto admin and open edit window we found my gender it’s right true (male selected)
On your demo, after login as admin, then please try to select any test account under customers list which has male or female gender on the list, whenever I click edit, I found the select option on the edit form is back to “hidden”..it didn’t show the gender
yes we will found this bug , we will fix it in new updates
Thank you. Hope to hear from you soon.
Hi, any status for this bug?
Hi Im interested on this please confirm if is posible to:
1. Create new tickets from wordpress form
2. Create new tickets from email
3. Create and follow new tickets as guest (user dont need to register)
4. Integrate registration with my existing DB so users dont need to re-register to get support (via api, webservice or whatever)
5. Canned responses
6. Create new tickets from facebook
7. Create new tickets from admin manually
8. Create new tickets from a livechat tool
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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