Discussion on AH Tickets - Help Desk and Support Tickets System

Discussion on AH Tickets - Help Desk and Support Tickets System

Cart 305 sales

Tatwerat-Team supports this item


This author's response time can be up to 2 business days.

276 comments found.


anmuom Purchased

Hello, how to login to admin page ?

We want to remove the powered by text in the footer section ?

You can remove or add any text and code it is open source application

May I request a file for Indonesian language? and how do I setup my login with social media?

Unreadable notifications (not showing)

We are replied on email

You can down lord any latest source code.

Tatwerat-Team with no Tatwerat! when will you update bootstrap 5?

would it be an upgrade or different product?, for short, if bought this, I will get the new version?

Hi, on “knowledge” section in admin’s dashboard when I want to create new knowledge,in tinymce editor when I select a text to add link to it the popup appears to add the link to the selected text but it doesn’t even allow me to type in inputs…your demo has the problem too…but it works well on other tinymces in script

1. I installed Version 2.3.2 – 01-05-2020
I wanted to update old version to the Version 2.3.2 – 29-04-2021
I tried to do that with your documentation http://.............../setup?update=true
When I make a link and try to run it, the script redirects to http: //......./main
Where is the problem?
2. How to update manually?
2. how do i set up google recaptcha?

Update, just replace files

1MGhana Purchased

When I upload AH Tickets to /public_html and I check my , I get a Connection error. Can not connect to database.

I also tried and I get the same result

Ok, we will check email and try to install it for you

1MGhana Purchased

Tatwerat-Team gives an I amazing support. The team is responses swiftly. So far I am satisfied with the support. If I look at the cost of the software and the kind of support they give is beyond the bounds of my understanding. You will not get it any where. Thanks a million times.

Thank you :) , you can write this review in reviews

Deomo is not working: Can’t login.

Error : Email hostname not supported

Now it is working :)

Thank you. Question: is the the system multi-language?

Multi-language for static text only, not dynamic data like tickets or page content

Hello, raised support request from envanto, no response till date its been more than 10 days… Kindly respond

Staff create tickets for other staff or other departments, Staff should also be able to create tickets like customer Those tickets should be accessible by other departments and staff and admin same as customer

Now admin and staff can create tickets for customers only

I understand, thanks for the reply, But can we get this option in the upcoming release, or can we do something to get this option,

Happy Diwali :)

Hello, can we publish every tickets publicly? I want to see everyone would see every question.. Thanks

pre-sale question

now no public tickets

Hi, can you provide a working demo, sothat we can test it before buying.. Thanks

yes, I have purchased after checking the sreenshots, I have installed also it is working with few errors, 1) Dashboard is not load it is showing loading bar but nothing is loading, 2) top menus are hiding like if I click on CMS it is disappearing

can you send email with login account to check errors

Hi.. I have mentioned few things in the support mail, kindly check and reply,

demo login not working

Try test again

Sorry tried several times, not working. and your score is low, will I get good support if purchased

support chat and call button avaialble like customer directly audio call to from mobile or website to admin or / support people ?

im looking to have a ticketing system manage my customer support emails…i want all tickets to be created via email, my customers would never log into this system, only my support staff logs into this system and the system sends the reply via email to the customer…does this system function in this manner?

i have a problem Deprecated: Function get_magic_quotes_gpc() is deprecated in /opt/lampp/htdocs/AH-Tickets/models/db_class.php on line 61

What is your PHP version ?

It freezes when I save settings. What is the reason does not save.

Can you send error log via email

language translator not working

We are refunded for you, we can not give you any support @serdarakyol

where is languages settings?

What means about setting ? You mean change language or set edit language text

How to http to https

If you use HTTP and want to change URL to HTTPS, you can change it from database in options table

Good luck with your sales

Thank You :)


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