themezaa

themezaa supports this item

Supported

This author's response time can be up to 1 business day.

30 comments found.

Hi guys, wanted to leave you all a quick note to say how much I love this product. It makes video managing for products very easy. I love that I can upload videos from either the Video Management section or on the actual product. 5-stars support as well. thank you

Hi Vicky,

Glad to hear that you like our product as well as support and we really appreciate your great rating :)

Thanks, ThemeZaa

plug-in works with Ultimo theme?

Hi adamadamov,

We can see your menu and tabs are working fine as well in above provided link. It would be helpful if you can provide more information and screenshot of any issues to better understand.

Please create a support ticket here: http://www.themezaa.com/support.php with your Magento admin and FTP access, so our team can check it for you.

Thanks,

ThemeZaa

Excellent support Well done – good luck to you

Thanks a lot adamadamov :)

I just updated to ver 2.1 but in admin it says 2.0.0.

Hi vtoshach58,

Your extension is upgraded fine already but that is the mistake in our config file as we have wrote there 2.0 instead of 2.1. We will correct it in our upcoming update but please don’t worry your extension is up to date.

Thanks,

ThemeZaa

Hello there,

I would like to purchase the advance product video extension however I may need assistance for installation. I cannot find any information regarding anywhere. I would like to ask if I purchase the item would an adviser be able to assist me ?

Hi saskani,

Thank you for your interest in our product video extension and contacting us.

We have provided installation guide in the documentation which is available in the download package. Extension installation or any customisation is not included in the item purchase so you can please contact your developer or our customisation service team here – http://www.themezaa.com/theme-customization.php for that type of services.

Thanks,

ThemeZaa

Any idea if this works with Magento 1.6.2.0?

Hi kunzi,

Thank you for your interest in our product video extension and contacting us.

Our extension is tested for compatibility from Magento 1.7.0.0 to Magento 1 latest version, so we cannot guarantee it will work for older versions.

Thanks,

ThemeZaa

hello, I’m using scp extension. (https://github.com/organicinternet/magento-configurable-simple/issues) with this extension, video thumbnail block disappear in product view.

can you help to solve this conflict? i’m using latest magento version. thank you.

Hi thinkfishing,

Thank you for using our product video extension and contacting us.

If Magento’s default product media block is overwritten by your theme or any other extension then you will need to customise media block to include product video blocks as our extension can work fine in Magento default or RWD theme or any theme if media block is not customised. But you can please check one article here – http://www.themezaa.com/kb/faq.php?id=53 if that helps.

Thanks,

ThemeZaa

can I create page or block of all videos list? i’d like to show all in video collection.

Hi thinkfishing,

Thank you for using our product video extension and contacting us.

Unfortunately extension do not have that feature to have a separate page where all product videos are listed but you can customise extension code and your Magento setup to achieve it as per your need.

Thanks,

ThemeZaa

Hey, on the live demo version (http://extensions.themezaa.com/live/advanced-product-video/default/women/shoes/magento-advanced-product-video-extension.html) it says you can “show video in main product image area or show video as lightbox popup with title and description information.”

However, I can’t see an example of this anywhere online. Can you point me in the direction of where I can see this in action? Every video on the demo site opens in a lightbox, and I want all my product images to appear in with the existing product images.

Thanks

Yes it is possible but you will need to customise extension as well as your Magento product media block.

Thanks,

ThemeZaa

Do you have any instructions on how to do this?

Unfortunately there are no instructions as that is not a quick task but a Magento developer can do that code customisation.

Thanks,

ThemeZaa

I am transitioning to Magento 2 and i wanted to know if your current update supports Magento 2

Hi creationstudios,

Actually Magento 1 and 2 have different structure, so M1 compatible version itself cannot be used in M2. So in this case new extension needs to be developed for M2 and unfortunately we are not planning to create product video extension for M2.

Thanks,

ThemeZaa

by
by
by
by
by
by