Advanced Facebook Customer Chat is a premium WordPress plugin that allows you to integrate your Facebook Messenger experience directly into your website. This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get on Facebook Messenger. Installation usually takes 2 minutes.
- You can choose where you want to have live chat based on user role (logged-in or not), user device (desktop or mobiles or both) plus you can show it only on specific pages, categories or show sitewide but exclude on certain pages, you choose.
- You can change UI color of Messenger chat and make it more fit for your site theme.
- You can enable tooltip with your custom text that will be attached to native Facebook button.
- You can set position of messenger on screen to the right side.
What Does Facebook Customer Chat?
Facebook Customer Chat is a simple but very important tool for:
- Improving your social media marketing strategy and subscribers` engagement.
- Getting your branding strategy in social media to a new level of awareness.
- Increasing the conversion rate and growing sales naturally.
- Providing a lightning-fast support for each customer by responses to their questions personally.
- Building a strong community by attracting new visitors and keeping your subscribers interested.
- Staying up-to-date and aware of users` wishes and demands while creating content or providing services.
Why Choose Facebook Customer Chat?
Facebook Customer Chat has a set of unique features which help you to achieve different goals:
- Guaranteed message delivery for a user personally and the highest chance to be seen and engaged.
- Best user engagement: Facebook messages are 10 times more effective then other methods of reaching your audience.
- Strong user trust can be gained by providing fast and useful answers to customers` questions.
- Improved conversion rates and additional user motivation for purchases within the individual promotions.
- Perfect support for your branding strategy which should begin with the attention to users` questions.
- Full control on the first contact with any potential customer and further lead of his interest.
- Easiest work flow by means of beginner-friendly interface of the plugin`s dashboard inside WordPress.
- WordPress widget features with all their convenience and flexibility.
- Exclusive styles customization options: you can choose button position, custom tooltips, text and elements color for your WordPress website.
- Unique flexibility by choosing the live chat position based on user role or device. The widget can also be included or excluded for your personal list of pages and categories.
[1.1.1] Removed PHP notice for nks_msg_scroll [1.1.0] Setting for greetings added, support for native UI color setting [1.0.4] Code tweaks and fixes according to recent Facebook changes [1.0.3] Fix for admin white page in latest WordPress versions in some cases [1.0.2] Fix for custom color UI on mobiles [1.0.1] Hot fixes for some usecases [1.0.0] Initial release