Code

Advanced Customer FEEDBACK Collect Vital Information

Advanced Customer FEEDBACK Collect Vital Information

Module description

The most complete Feedback module that allows you to engage your visitors and captures their Feedback along with contact details. Turn your store into a lead generation powerhouse, build stronger customer relationships and increase conversions.

Demo Store

Back office credentials

Front Office Demo

Back Office Demo

Username: demo@demo.com

Password: demodemo

What this product does for you

Receiving customer feedback enables a company to correct any issues or concerns customers may have with the company’s products and its services. When customers provide feedback, a company is able to save money, time and improve relationships with customers.

Advantages:

Proven Statistics

Get valuable comments from your customers and useful statistics directly into your Dashboard.

Increase conversions

Some customers don’t buy because they are not sure of something, if you let them ask you their questions, you can heavily increase your conversion rate.

User-friendly interface

Our module is simple to install, easy to update, intuitive, efficient, pleasant – easy to navigate GUI and easy to remove.

Full Responsive

With a mobile focus, you can rest assured that every pixel will respond as it should no matter if your visitors are on desktop, tablet or phone.

Build stronger customer relationships

Some customers will not tell you they are unhappy with your product or service; they will just stop doing business with you. A situation such as this can be avoided when feedback is requested.

Customisable appearance

With a fully customisable design, Customer Feedback will fit the design of your site.

Multi-Language support

This module is compatible with multi-language PrestaShop. Our module allows you to change the text for each language you want to have it in your website.

Multi-Store support

This module is compatible with multi-store PrestaShop. You can install the module in all your stores in a multi-store and use different configurations for each of them or configure once for all stores.

Easy one-click installation

The installation is according to PrestaShop default behavior. This easy process is also detailed in our documentation.

Features

By letting your customers give you suggestions, you can get new product ideas, receive precious feedback and improve your store.

Entrepreneurs sometimes struggle to understand why their customers don’t convert. A simple and effective way to solve this problem is to listen to them and allow them to tell you why they do not buy. It is sometimes because of little details, missing product dimensions, no free shipping, etc. With Customer Feedback module, you can overcome these issues.

We carefully integrated in this module the most important features of Feedback as follows:

  • Easily change the text, color and icon of the Feedback Button
  • Set for how long time in minutes the Feedback Button disappear after a feedback is submitted (anti-spam system)
  • Option to add a bubble with text next to button to attract more customers
  • Supports multi-language
  • Customize your Feedback form by adding your shop logo, a title and a background color
  • Let your customer have the possibility to rate a specific part of your Shop
  • Fully customize your Feedback Form by changing the icon set, by adding subject fields and by enabling the email and recommendation fields
  • Feedback tab that allows you to see all information about customer Feedbacks
  • Incredibly simple settings for fast setup without modifying code
  • Statistics tab that allows you to see statistics about customer Feedbacks
  • Detailed step-by-step documentation
  • Multi-shop supports
  • Module already translated in English, German, Spanish, Japanese, Italian, French, Russian, Dutch, Korean, Bulgarian, Finlandian, Hungarian, Lithuanian, Polish, Portuguese, Turkish and Romanian
  • Responsive design (format valid for all kinds of mobile devices)

Have any ideas how we can improve this module? Just contact us, and we will implement new features in the upcoming releases.

What your customers will like

When customers see a feedback button, they know that there are actual humans behind the online store and that they can always reach to you if they encounter problems.

Installation

The installation is according to PrestaShop default behavior. Very easy to install and setup.

Also we provide free support to install and configure.

For PrestaShop version 1.5.x

Log-in into your Back-office

Click “Modules” from top menu

Click on “Add a new module”

Click “Choose a file”

Browse for your module .zip

Click on “Upload this module”

Search for the uploaded module and click “Install”

For PrestaShop version 1.6.x

Log-in into your Back-office

Click “Modules & Services” from left menu

Click on “Add a new module”

Click “Choose a file”

Browse for your module .zip

Click on “Upload this module”

Search for the uploaded module and click “Install”

For PrestaShop version 1.7.x

Log-in into your Back-office

Click “Modules & Services” from left menu

Click on “Upload a module”

Browse for your module .zip

Upload and install

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