Code

Reviews for [Deleted] Advance Flat Rate Shipping Method For WooCommerce

8 Reviews

for Customer Support

Beware of this plugin the support is terrible, I have logged numerous support requests on the website and I get a generic response, telling me to send the URL and they will get back to me. I have filed several support requests and almost 5 days has passed, I am requesting a refund.

multidots

Author response

Hello,
We've asked for your WP-admin details this morning so that we can login and troubleshoot the issue (which could be with your theme possibly), but you haven't provided that yet and you're directly writing this review without giving us an opportunity to help you out. Also, there was a slight delay in response due to 2 days of weekend in between your 5 days. I hope you can give us the details in the support ticket and we will definitely resolve your issue at the earliest. Thank You.

for Customer Support

Great plugin and great support, the tooltip didn´t work in my template but technical support solved it quickly. I will trust multidots in future buying . Thank you team!

multidots

Author response

Thank you for giving us a good rating and feedback.

for Customer Support

Great support, very fast and kind!

multidots

Author response

Thank you for giving us a good rating and feedback. I am so glad to hear that you are satisfied with our customer support service.

for Other

A very reasonably priced plugin that does exactly what it says it does and features very good support. Their team helped review the compatibility of additional shipping plugins before we pulled the trigger on implementation. Would love a little more flexibility with categories for future development!

multidots

Author response

Thank you for giving us a good rating and feedback. I am so glad to hear that you are satisfied with our customer support service.

for Design Quality

Well designed plugin, with a great support team, who are very helpful, and respond quickly to emails. Unfortunately, this plugin did not solve all our complex shipping requirements, but the plugin works as advertised. The Advance Flat Rate Shipping plugin will probably suit the needs of most ecommerce websites using WooCommerce. It is certainly better than most of the other out-of-the-box plugins we tested. I would recommend it, for the price.

multidots

Author response

Thank you for giving us a good rating and for recommending our plugin to other Woocommerce store owner. I am so glad to hear that you are satisfied with our customer support service and easy design layouts.We have list out shipping related pain point and we are trying to resolve in upcoming plugin updates.So Please keep checking our latest plugin updates.

Doesn't work properly with categories selected

multidots

Author response

Dear Sir,

We provide full support and resolved all issue. Now the customer is happy with our support services and gives good feedback for the plugin over email.
Thank you,

for Customer Support

Excellent customer support. Answered my questions right away. Thanks guys

multidots

Author response

Thank you for your positive comments. I am so glad to hear that you are satisfied with our customer support service.

for Customer Support

An excellent plugin by a clearly qualified developer. Top notch from start to finish and very much appreciate their level of detail and quality support. Thank you!

multidots

Author response

Thank you

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