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58 comments found.

Hello! This is URGENT!

I need to set up 180 cities for a product with different prices for shipping like this:

State > City > Up to 2 units > Up to 5 units > Up to 7 units > Up to 10 units > Up to 12 units >

With the plugin we can configure it?

Thank you very much!

Hello sir,

Yes, you can setup the 180 conditions for a product with different prices. You can’t directly add the city name for that you have to create shipping zones and in each zone, you have to add postcodes for that city ( You also have products for zone combinations also that WooCommerce provide ).

You can set the units based conditions for the product but unit calculations made on cart products unit.

So, you can make different shipping methods and set price for each shipping methods.

Thank you, DotStore.

Hi I already purchased your product, I made some shipping zones and shipping methods, when I am on the checkout of the purchase the methods aren display by default(to display the method i have to calculate it first and then it appears) How can I do to force it to appear by default


Hello, could you please create a support ticket here: (please include your site URL and wp-admin credentials so that we can troubleshoot the issue in your website) Thanks.


Question about features. We have already purchased the product, but our support period has expired. I’m not sure if what I’m asking is something that would fall under support or if it would be a customization request.

We have set up a shipping method using Product Based Shipping Method rule so that specific products will trigger a discounted flat rate of shipping. Only certain products in our store are eligible for this. The problem we are having is if a customer orders one product that gets the discount and another product that does not, the shipping system is showing the discounted rate for the full order. We can’t do that because when a product that is not eligible for this is present in the order, we must use the higher shipping price.

We need the system to ignore the presence of the discounted shipping if ANY products in the cart do not qualify. If ALL products in the cart qualify, then it is OK to show it among the shipping options. If 9 products in the cart do qualify but the 10th one does not, then it is not OK to show it.

Can you first let us know if what we need is a feature that is already built into the plug-in? If so, then we’ll renew the support on this and get you to help us set this up as needed. If it is something that will require customization or perhaps even another plug-in, then please let us know how we would go about getting this done. If you provide customization service, please let us know your rates.

Thanks for any assistance you can provide.

Hello, Thank you for reaching out to us. We would like to review how you have created shipping rules with this plugin. So it would be great if you could please create a support ticket on our support panel: In the ticket, please mention your wp-admin details or screenshots showing how you have created the method which you have referred in the description. Thanks.


I have a presale question. I have 2 shipping options:

1. one is paid shipping and is the same price for every product in the store 2. there is free shipping for over a sum

My problem is that when the clients selects products that allows him free shipping, he still has to choose and select the free shipping from the two options available to him on the checkout page.

I would like to know if there is a way only show the free shipping directly selected and no other option when they get past a certain amount. (that is because many of them still select the paid option)

Thank you !

If you know another way to achieve this kindly let me know.


Yes you can create 2 methods using this plugin. In one you can set condition as order amount < $x.xx and fee = $50 and in another you can set condition as order amount > $x.xx and fee = $0 (which you can name as Free Shipping)

So for lower order amount, only 1st method will be displayed and for higher amounts only free shipping will be displayed.



Moreover, you can check out the live demo – you can configure the conditions as per your requirement in its admin for testing.

Hi, Nice plugin. I have a few questions. I have UPS shipping method in my store which covers all of products shipping. I also have products that are light weight. I would like to add a special rate to those items. My current problem is when I have a regular UPS item in the cart along side a light weight Item, my special rate remains the same. UPS however adds my rate inclusive of the special item and gives it’s own rate but its a bit more expensive. Is it possible to take the initial rate of the UPS Item and add that to my special rate with this plugin?


Hello, The plugin can not access rates provided by UPS and add that to new rate created with the plugin. Thanks.

HI There. I just have a few questions before I purchase the plugin. I just want to confirm that i can setup 3 -5 shipping zones, I.e. Major City, Outlying Town, Smallholding / Farm etc each with its own different flat rate. Is it possible at the same to to have free shipping for purchases over $X?

Hello Sir, Yes, you can create different shipping zones as per your requirements and using that, you have to create different shipping methods with order total (<=) conditions. One free shipping method with only order total (>=) conditions. That way you can achieve your functionality Below is our pro plugin demo link. URL: You can check all the functionality using that. Thank you, Multidots.

HI Thanks for the fast reply. Ill be purchasing the plugin

Hello Sir, We recommend you to purchase this plugin from our store. So, there is a facility that you can create a support ticket if you have any problem in our store and we can serve you in a better way. Below is the plugin link: Thank you, Multdots.

Hello. I have a couple of questions about your plugin please…

1. Can I assign FREE Shipping to a specific or particular product or SKU (not all products) of my own choosing anytime?

2. Can I set the condition where I can limit the quantity of the specific item, say “Free Shipping is only available to 3 units of Widget A, color blue, small size”?

And the above will satisfy either of these 2 conditions below—

- If I set the limit of 3 units that will have free shipping and, say, the customer orders 4 or above, an error sign or message that the “Free Shipping will not effect because you have exceeded the maximum 3 allowed per customer” will show.

- The 4th item (and the rest, over 3 units) will incur a shipping charge…

Thank you.

Hello Sir, 1. Can I assign FREE Shipping to a specific or particular product or SKU (not all products) of my own choosing anytime? Ans: Yes, you can create the shipping with shipping charge 0 and conditions based on product or SKU.

2. Can I set the condition where I can limit the quantity of the specific item, say “Free Shipping is only available to 3 units of Widget A, color blue, small size”? And the above will satisfy either of these 2 conditions below— - If I set the limit of 3 units that will have free shipping and, say, the customer orders 4 or above, an error sign or message that the “Free Shipping will not effect because you have exceeded the maximum 3 allowed per customer” will show. - The 4th item (and the rest, over 3 units) will incur a shipping charge… Ans: Right now, that is not available in our plugin. But if in future we will update this feature then we will notify for you the same.

Thank you, DotStore.

Hi there, I was looking for a plugin that allows my vendors to set different shipping charges according to distance between vendor’s location and customer’s destination.

I was wondering if your plugin meet this criteria. I mean, is it compatible with WC vendor plugin?

Thank you.

Hello Sir, Sorry, but right now this functionality is not available in the plugin also not compatible with WC vendor plugin. But we are planning to give this feature in future updates of the plugin. Thank you, Multidots.

That would be great. If it were compatible with wc vendor, I would have bought it right now…:(

Okay. Right now it is not compatible but if in future we make it compatible with WC Vendor then we will notify you for the same. Thank you, Multidots


Can be possible to calculate the distance rate from address custom product field to the user address.

Example: zip codes 89119 to 89123 = 4 miles, $1.00 per mile Total=$4.00

Tanks in advance :)

Hello Sir,

You can create zip codes wise shipping method but you can not calculate the distance between two zip codes in current plugin version.

Note: if you want this features then we will customization our plugin as per your requirement. So please create support ticket here and Provide more details about.So We analyze your requirements and provide precise estimation and cost for customization.

Thank you, DotStore

Quick question. says your plugin works with Woocommerce 3.0.x

I guess you have not yet tried it out and made sure it works with 3.1.x?

Latest woocommerce is 3.1.2 and I have a client who runs with that version, I kind of would Need your plugin to setup his shipping rates based on quantity…

A speedy answer would be awesome :)

Hello Sir,

Thank you for reaching out us.

Our plugin is fully compatibility with Latest WooCommerce is 3.1.2. So you can feel to use it

Please let us know if you need any assistance.

Note: if you have any issue Please create support ticket here- (we will give quick answer to you)

Thank you, Dotstore

Hi, Can you please provide me with a snippet of code for functions.php that will hide other methods of shipping when yours is present. Here is an example of what I am looking for. Thanks add_filter(‘woocommerce_package_rates’, ‘xa_hide_shipping_rates_when_flat_rate_is_available’, 10, 2); function xa_hide_shipping_rates_when_flat_rate_is_available($rates, $package) { global $woocommerce; $version = “2.6”; if (version_compare($woocommerce->version, $version, ”>=)) { foreach($rates as $key => $value) { $key_part = explode(, $key); $method_title = $key_part0; if (‘flat_rate’ == $method_title) { $flat_rate_shipping = $rates[$key]; // Unset all rates. $rates = array(); // Restore flat rate shipping rate. $rates[$key] = $flat_rate_shipping; return $rates; } } } else { if (isset($rates[‘flat_rate’])) { // Below code is for unsetting single shipping method/option. $flat_rate = $rates[‘flat_rate’]; // Unset all rates. $rates = array(); // Restore flat rate shipping rate. $rates[‘flat_rate’] = $flat_rate; } } }

return $rates;

Hello kingofching, Right now, directly you can’t set the conditions like when the flat rate is available then other shipping methods are not visible. What you have described using filter that is for Flat rate of default WooCommerce not flat rate using our plugin. If you want this functionality then we have to develop that with customizing our plugin. For that, we will charge extra based on hours. Let us know about it. So, we can give you exact time frame regarding this. Thank you, DotStore


NiclaM Purchased

Hello, is this plug-in compatible with the Theme Goodstore?

Hello Sir,

you can feel free to purchase our flat rate plugin. If Theme Goodstore is followed default WooCommerce checkout flow then It will compatible with Goodstore Theme. Note: After purchase, if you face any type issue. We will provide full support to you. Create support ticket here

Thank you, DotStore

Is this one license per store or one license for as many stores?

Hello Sir,

One license for one store. if you want to use multiple stores then you have to buy an extended license for that.

Thank you, DotStore

Hi, I’m interested in this plugin but have some questions:

I have 5 differente shipping providers. Also, I have a lot of different kind of products.

Some of my providers give me cost based cost per weight but on ranges (from 1 to 5kg, the cost of each kg is X, from 5 to 10 the cost of kg is 0,7X, etc.) Others just have a “regular” formula depending on the destiny: base rate + kg * rate.

Is it possible to configure all of this with the plugin? I want to show all the shipping choices because my customers want to choose.


Hello Sir, First of all, you can assign a weight(kg) to all the products and after that, you can configure shipping charge like 0.7 * [qty] so every time cart quantity is added then shipping charge is multiplied with it.

Note: Make sure to check all the conditions before purchasing it. Here is our live demo link:

Thanks, Multidots.

Does your plugin allow me to have products at checkout the have free shipping and …for example…Ground Shipping from FedEx?

I need customers to be able to purchase item A which has Free shipping and item B which has ground shipping costs in the same cart.

I don’t need them in the same package/box, but I just need to allow the mixed option of shipping @ checkout. Does your plugin support this?

Hello Sir,

Yes, In our master setting you can able force all shipping method enable that mean all satisfied shipping method applied to cart/checkout. You can check in plugin demo -

For more details. Please refer our help document (Master setting)

Thank you, Multidots


I have tried different plugins and seems have lost it, am hoping your plugin can help.

I set conditions with other plugins based on weight but when the same item is changed or made two or three the shipping calculator is not able to calculate well, and i want it to calculate on weight i.e If the weight of two of the product is equal to Shipping Method 1 it should still use it and if the total weight of 2 of the products is equal to Shipping Method 2 it should pick it immediately.

I have checked your documentation and your plugin can only multiply by what is on cart?

Please explain if it can be done with your plugin and how?

Hello Science4me,

Thanks for reaching out to us. Yes, You are right. Our plugin weight based shipping method work on cart contains. It will check on cart contain weight if matched(satisfied) with the weight based shipping method then it will be applied to the cart.

You can check other shipping method condition on our live demo that will be good for clarifying such.

Demo Url:

Thank you,

Hello, is it possible to add diferent sending costs to each zone ?

yes, you can set different shipping cost for a different zone. Country zone US = $10 shipping cost and Country zone UK = $20 shipping cost like that

Ok understood, how about calculation per weight per zone. If you buy one unit the price is 25 for shipping, if you buy 2 unites the price for shipping is 50. Is that possible ?

Yes, That is possible. See screenshot there you can see 25 * [qty] parameters this will calculate based on QTY.

I do see you have 30% off on Black friday ? I see right now $41.00 is this already with 30% off ?

Yes, $41.00 is this already with 30% OFF, original price is $59