ActiveITzone

ActiveITzone supports this item

Supported

This author's response time can be up to 2 business days.

2015 comments found.

hey can you reply to my support mail i sent yesterday… Thanx in advance

Hello,our support staff will assist you for going forward. Thanks

can you reply to my email which i just sent regarding the price of customisation

Hello,please carry on your ticket.after replying ticket it will not need to write here too. Thanks

ram0438

ram0438 Purchased

When can we expect update

Hello, we hope it will release in next week. Thanks

Hi there. i have two question. really hope that you can answer it

1. it is easy to add new payment gateway ? 2. do your system have an API so that i can integrate with mobile apps?

thanks in advanced sir.

Hello, 1. Yes, if you are an expert php developer or with the help of any expert one you can easily add new payment gateway.We can give you the guideline or else here we are available to assist you. 2. Currently we do not have any API for mobile apps.But if you put custom order for this we can do it for you. Thanks

Hello ,

I want to ask about winter offers , it’’s stilling for what’s date ? When limited offer end ?

Regards

Hello,
This is last week we continue this offer.
Thanks

lipmusik

lipmusik Purchased

hey can you please reply to my support mail i sent 2 days ago. i can not add any product to my site im getting this message again. “This page isn’t working txxxxx.com is currently unable to handle this request.” You already have my login info.… Thanx in advance

Hello,
What is your ticket number? I hope you will renew your support pack soon :)
Thanks

lipmusik

lipmusik Purchased

never mind i fixed it myself

Good job :)

Lotusleaf

Lotusleaf Purchased

Hi,

I have a confusion. Does all the payments go to the Admins account first and then vendors have to create an withdraw request? Or, I have noticed every vendor can add payment gateway under business setting. It seems that, whatever sales will be made by the vendors, all the payments will be gone to the vendors account. Therefore, how admin will manage or deduct the commission?

Could you pls explain about this?

Pls let me know if you didn’t get my question exactly.

Thanks-

Hello,
After purchasing product customer’s payment directly goes to admin and then admin will distribute the payment among the vendors. Vendor’s payment method actually working for pay for subscription packages. Admin can create subscription packages for vendors.For easy understand please check the diagram foe vendor system from here https://activeitzone.com/product/active-super-shop/knowledge-base/diagramic-analytics
Thanks
Lotusleaf

Lotusleaf Purchased

Thanks for your reply. There is no demo account for customer, I tried to open one. Unfortunately it is disabled. Could you pls arrange a demo account for customer and post on the item description. Hope it will be helpful for the potential customers who is thinking to buy this script.

Hello,
Yes we already saved a customer login information on our demo. Check with this please
Username : customer.demo@gmail.com
Password : 1234
Thanks

Hi Dear !

you will give source code or not? or you will give encrypted source code?

and i want to add some feature like while adding new products i want to add title and description in Arabic also like i need two tabs English and Arabic while adding product when user click on Arabic Arabic title of products will show when user click on English in front view English title will show.

Thank You.

Hello,
Yes after purchase you can get the full source code. This is not encrypted. Otherwise after purchase no one need to send you the code you will get your code on your codecanyon account .After getting the source code you can easily custom the script.
Thanks

binko

binko Purchased

Hi sir, I have sent support several times and provide all requested things from support team but no reply me again. I cannot create blog, term and condition, about page and cannot create responsive page. It keep saying “Saving” forever. Please help for this matter. I will appreciate your help.

Hello,
Sorry for the inconvenience. Our support staff will reply you back as soon as possible. Thanks for your patience

serverdl

serverdl Purchased

Hello Although I’ve bought the script, I sometimes give the license a mistake I checked the script and the file is encoded How can I fix this problem?

Hello,
Which version you are using right now? This is not encoded.For more send us support ticket from here http://support.activeitzone.com/
Thanks

joransrb

joransrb Purchased

Hey, you need to fix the captcha here: https://activeitzone.com/check/

Hello, We will solve soon :) Thanks

hi very good script!! is possible to implement the features pick-up to the shop ? it need share host or clouds host to make it work ? and i planed to purchase it is coming a new relase? tnk

Hello,
Thanks for your appreciate.Yes we are going to release version 1.5.0 as soon as possible.Yes this is possible to custom the script. For more detail please send us support ticket from here http://support.activeitzone.com/
Thanks

Hello Sir , Pre purchase enquiry – 1. GST Invoicing option 2. City selection option 3. Excel uploading product 4. i see demo but its site takes more loading time .

Hello, If you need these feature you will need to customize the script. The demo loading speed is 3.46 sec which is satisfied. Thanks

Guy you guys are just a bunch of lazy nuts. No reply to my support request till now.

Hello, what was you support ticket number? Let us check the ussue. Thanks

We got your ticket. It was 5328. We replied you within 2 hours after your ticket. Your ticket arrived to us on 1:29PM and we replied 3:55 PM by wanting problem description which you didn’t continued. I have prove for this. http://nimb.ws/SLQ9t6 Check the screenshot again. You send ticket just saying about your issue’s introduction. Not in detail or give any link from where we can check your issue.Now you are starting to use abusing words and false negative review. Be cool and say your issue in a single ticket with all details, if you want solution.

hi admin, i can’t access your demo

Please browse now. This is ok now

Pre Sale question: 1. im currently viewing the demo, are you guys planning to add shipping method in your incoming updates? like for example. if the clients purchased the maximum price they will have automatic free shipping. but if they didnt reach the maximum price they will have options in shipping methog. eg. pickup, or additional payment for shipping.

2. are planning to add Bank wire option too?

Thanks hope you could give me answer

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