louispham supports this item


This author's response time can be up to 2 business days.

92 comments found.

Oops! That page can’t be found. i have same problem too

Hello @lenka2014. How did you get to the error? Please also provide us with admin access to your webapp so that we can troubleshoot it. Thanks

maybe im using nginx and it happend ?

it seems more likely a configuration problem as the script can work with both Apache and Nginx. Are you sure you setup the Document Root correctly (to point to the public/ folder of the script). You can find the details in our installation guideline included in the guideline/ folder. Let me know if you still cannot get it to work on your hosting. Regards

Hi, A Pre Sale Question

Is it possible to programatically add subscribers to a list. I have form prepare in Wp-toolset and I would like to use the data in the form to add subscribers


Hello @vj2k. Thank you for your interest in our product. We do support the mail list API which allow you to add subscribers programmatically to your list. See my screenshot below




Awesome Can I get a sneak peak at the documentation

You can check out the API documentation on our demo app, please go to the API dashboard and click on the documentation link as in my screenshot. Regards.

Is it possible to have a button to directly import WP articles in the template builder plz ?

Hello @atomicjo. Thank you for your interest in our product. Unfortunately we do not support such import button yet. Hopefully we can include it soon.


app_bu Purchased

I have problem plugin not use all menu not work

Hello @app_bu. What is the problem you got? Can you provide us with more details? A screenshot will be helpful. Thank you


app_bu Purchased

i click all menu and not anything dai click all menu and not anything data in right handta in right hand

https://www.uppic.org/share-F532_59BF8260.html https://www.uppic.org/share-4EDF_59BF8260.html

It could be a security setting of the site which had been blocking MailFit. Can you just provide us with your WP admin credentials so that we can login to troubleshoot the problem for you? Please shoot us a private message through our profile/support contact form. Thank you.

Hi, I’d like to know few things to see if MailFit it’s the right choice for me. For example after 10 newsletters sent it’s possible to keep only the people who opened the newsletters? Basicly i can export the list with all subscribers who opened newsletters? Can same thing be done with people who clicked on newsletters? Thanks.

Hello @AcvilaSoft. Thank you for your interest in our product. We do not support the “export subscribers who clicked” yet, but we can allow you to follow up with those subscribers. You can check it out in our Automation feature: MailFit allows you to automatically schedule a follow-up email if any subscriber clicks/opens your previous email. Regards.

Hello, I think Mailfit it a great plugin, but i want building system sale for staff, how i can add some plugin like notice work, scheduled job, something?

Hello @nviettrieu1995. Thank you for your interest in our product. It seems you are interested in the Automation feature. It allows you to schedule an automatic email in respond to an event like subscribers’ birthday, user signing up for your list, etc. Please check it out in our demo app


I would like to know a few things to know if MailFit is the right choice for me. For example, after 10 ballots sent, it is possible to keep only the people who opened the newsletters? Basically, can I export the list with all subscribers who have opened newsletters? Can the same thing be done with the people who clicked on the newsletters?

Can I use my own SMTP? Should I create the unsubscribe page and other? Do you have pre-created templates Can we have a demo on the newsletter Can I create a page Should I create a mailchimp account? In order for the plugin to function properly, do you need to buy something else?

Thank you.

You will be allowed to compose the email content when you setup a campaign, see my screenshot:


I’m talking about a newsletters field

Do you mean a subscriber custom field (or tag)? Then please check the following screenshot


Hi Louis. Its me again ;-) Just one question: Is there any diffrence in functions between the Acelle EXTENDED Standalone Version and the Mailfit EXTENDED WP Version? Thank you in advance!

Actually there is no difference in terms of functionality between a regular and extended version. They are actually two different licenses (different RIGHT) to use the same product. With extended license, you are allowed to run it as an SAAS service and charge your users for it. With the regular license, you can use it for your own or your team/company.

Hi Louis. That was not the question ;-) The question was: Is there a diffrent between the wordpress and the standalone version in functionallity, cause i have already the Acelle Standalone version but now i want to create a wordpress site with the MailFit Plugin and would like to purchase it to. So in case there are any diffrent or missing functions in the wordpress plugin version i would like to know. Thank you.

Hello @computermobil. If you are already using the standalone edition (Acelle Mail), I think you do not need the WP one (MailFit). Acelle Mail is the more complete version (it also supports SaaS) while the WP plugin is mostly for personal use. Acelle Mail has everything MailFit does.

I’m getting this error message after I activate the plugin and visit the menu.

Fatal error: Can’t use function return value in write context in /home/public_html/mysite.com/wp-content/plugins/mailfit/public/index.php on line 11

Hello @yodablaze. Please check your mailbox for our response. Thank you.

Hi Louispham,

Few queries related to mailfit: 1) We have purchased mailfit wp plugin. I have installed and put the license code there. But it gives: “A valid license key is required to register your installation” warning.

2) There is no option to send a campaign immediately. However when I schedule it to run, it runs approximately 6 hours after the scheduled time. Cron is scheduled to run every 10 minutes. Is there any time-zone conflict. Fyi, I have set the time zone properly in wordpress.

3) The sending server is configured to send using sendgrid. Are bounce msg automatically detected by mail fit. I see bounce emails in sendgrid but not in mailfit.

4) When I click on embed forms to get the form code, I get error : “Whoops, looks like something went wrong”

Let me know asap

Regards Yogesh

Please check your mailbox for our response. Thank you.

I´d like to buy this plugin, but I have a question. We have three language website and we want to send 3 languages newsletters to the three list of subscribers. Is it possible? How can I set the Templates and unsubscribe success page for concrete language?

Hello @gicz. Please check your mailbox for our response. Thank you.

i have installed the plugin on a WP Multi-site Installation and followed the installation guidelines provided but now I am receiving a message. ”Whoops, looks like something went wrong.”

Error log indicates a problem with a sunrise.php file.

What can i do?