Don’t know what else to do. I have emailed support multiple times and have not gotten a reply in weeks. This plugin is causing an error with my themes mobile menu. Very frustrated.
we will check and tell you …. whats your email id? mail me
please come to Skype, we will explain how to use the plugin…
if any errors, we will rectify the errors…
You guys still haven’t fixed the issue. I don’t need to get on Skype. I have a full understanding of how this plugin works. I just want you guys to fix the error it is causing.
Hi, I have purchased the plugin and created two tabbed menus. Problem is that each tabbed menu has the url as #undefined2, #undefined3, #undefined3 where i want that to be the name of the tab. For example #undefined2 should be the name of the tab etc etc.
How do i do that please ?
send me your code or url we will check and tell you
[accura_tab title="Breakfast" ]
//Paste your Generated SC here
[accura_tab title="Lunch" ]
//Paste your Generated SC here
[accura_tab title="Specials" ]
//Paste your Generated SC here
Hi. Here is the url: www.luigimalones.com/dublin
Both food and drinks tabs please for your advice
Hi, My customer is really wanting this sorted asap please. Above is the url and as you can see most of the tabs have an image of the menu inside them. I need to have the #undefined as the name of the tab. Please help me.
we will check and tell you … we need 2 days time… please send the WP login details we will fix it
Ive sent you the login details. Can you please fix asap. Thank you
Hi, I sent you the login details over two days ago and you said you would take a look at this for me. Any news on this ?
Hi Guys, Its been 4 days now and not heard anything from you regarding the problem i need resolved. Please resolve this issue asap. You said two days and its now been 4 days. is this how good your support for this product is ?
we will get back to you today … working on it
we found the solutions we will update you tomorrow…
please check it now
Hi, Thank you for the support however that is not what my client wants. They don’t want #menucard. They need the tabs named after the tabbed menu. For example the second tab should be #lunchmenu instead of #menucard2 etc etc.
Does that make sense ? Can you not make it so the tab inherits the tab title as the url. Example : /accura_tab.
This would become: /dublin/drinks-list/#craftbeers.
This would make much more sense.
Surely this is quite simple. Where have you put the code ? Can you please change so that the url inherits the tab title name. Much easier for me….
1. this one we used … http://webthemez.com/demo/easy-responsive-tabs/Index.html#parentHorizontalTab1
2.they dont have option like this…This would become: /dublin/drinks-list/#craftbeers.
please give me some time… we will update you .. please dont worry…
How long is this going to take ? I need it done asap as my customer is not happy with e at the moment
today we will update you…
Hi, You told me 24 days ago that you would update me regarding the naming of the tabs to what they should be. You haven’t got back to me in 24 days. Terrible support it really is….
Unbelievable….7 days ago i stated it has taken this developer 24 days to respond to my support and still no solution to my problem.
we will update you soon… working on it this is major work…
check your tab now
Same problem: no answer to email (plugin disables lightbox function of enfold theme) since APRIL !!!
1. we you know we used the Enfold theme has a demo… on our site …
2.disables lightbox function – we will check and tell you. ..
And again almost four weeks without message…
Glad i read the comments before so i won’t my waste time on a plugin from authors with poor support.
we are here to help you …. we will give great support…. please ask your questions… we improved our support team…
How come other people post their problems and concerns but I keep getting ignored. I paid for this plugin and I expect it to work probably. You guys are wrong for not acknowledging my concern. It’s been over a month now and still nothing. I have emailed you guys a demo login to find out what is wrong and I have been patiently waiting on an answer. If you can’t find the problem can I at least get my money back. I’m not trying to be extra on here but no one is helping me.
wait for one more days we are fixing it .. this is strange… this is not plugin error… some other .. we are checking it
Any update on my issue guys?
we will talk please send your phone number to our mail
Have you gone AWOL ? I have been waiting now for well over a month for a reply to my issue. The support for this plugin is terrible…
check your tab now its done
Thank you again for all your help!! I appreciate you contacting me on Skype, walking through my requirements and then working with me on them. My menu looks awesome now! Thanks for being so responsive and for following up with me!!
Hi I’m looking to buy this plugin but would like to know if there is an option to have 2 prices showing for 1 item. Example a pizza has 2 sizes, I would like to show them on the same description (not duplicated). Is this possible?
can you mail me your pizza menu, we will give some menu options….
Email to which address?
I would like to get a refund. Because it doesn’t work like I want it to!
Plugin get issues with V.Composer plugin; not on work but on css design with margin and padding
please send me the URL we will check and tell you
Hi, Google fonts are being blocked on site with SSL, also, on the latest WordPress version, I’m unable to go to Settings, keeps white screen. Also, from what I can see, your support is not doing great job. Your site is not longer in use, and email address bounce back. The last comment was 17 days ago and you haven’t even reply back. Will ask for refund. Not worth any money with lack of support.
please send mail to this id firstname.lastname@example.org and please send the WP login details we will do the free setup.
I don’t need your help with setup, I need to know how to fix fonts error on SSL. the URLs are HTTP not HTTPS and as result they are being blocked. If you update this support page, other users might find this useful.
Quick, efficient support, thanks!
thank you very much
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