AccessKeys

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116 comments found.

Hi. I’m trying to install your plugin.

This is the normal view of my page: https://www.dropbox.com/s/zmi03i588rf164p/Screenshot%202017-10-30%2019.49.08.png?dl=0 But once I’m trying to install it, the page became ugly: https://www.dropbox.com/s/7gw8hbn13bdiwnt/Screenshot%202017-10-30%2019.49.22.png?dl=0

What is the reason?

87f37588-55b8-4a51-ae31-6e9d5f1e97d7

Hello there,

Thank you for writing in.

There might be some CSS conflict with your active theme due to which the issue may be occurring.

Can you please send us your site wp-admin login details using the form in the below link so that we can do our necessary debugging?

https://codecanyon.net/user/accesskeys#contact

Thanks.

yes, just sent. thank you

Hello,

We have done the debugging and replied back with the solution in the same email.

Thanks.

idova01

idova01 Purchased

Unfortunately the videos from my Twitter account are not visible, you can see them here: https://unplugged-wohnzimmer.de/

The Twitter account is: https://twitter.com/unplugged_room And all videos from YouTube have a picture!

What can I do to make sure that these are also displayed in the slider and feed?

I’ve tried everything possible.

Hi there,

Thank you for writing in.

Currently, Twitter API doesn’t provide video link as media due to which feeds is unable to display the videos.

Thanks.

idova01

idova01 Purchased

Hi! No matter what I’m trying to do, there are no YouTube images displayed, so you can’t see them on the Twitter. Feed only from test: https://unplugged-wohnzimmer.de/twitter-test-seite/ Is there anything you can do or what do I need?

Greetings from Berlin Mirco

Hello Berlin,

Yes, twitter itself fetches the image but doesn’t send in the API as the media image due to which our plugin is not being able to display in the feed.

Since it’s the limitation set by Twitter so we are also bounded by its limitation. But if Twitter API starts sending the youtube image as the media image in near future then we will surely implement in our plugin.

Thanks.

idova01

idova01 Purchased

If you have a Twitter account, can’t you work with it and get to the pictures? I was thinking about making a hardcopy of Twitter Stream: -) Thanks.

Hello,

We are doing the same but we can access only the parameters that are provided by Twitter API.

Thanks.

Is there a way please to resize the image that is returned in the twitter feed widget. Currently it shows the full image but I would prefer either ideally a cropped or alternatively a resized thumbnail.

Hello there,

Thank you for writing in. Currently, cropping is not possible because the image is fetched from twitter server. But you can resize it using the option available in our plugin’s setting. Please check below screenshot.

http://prntscr.com/h6eas8

Thanks.

The tweet design is not showing up properly on my site. Layout 6 is showing up with a transparent background instead of solid white. Also, on layouts 5 and 9, the username is cutting off at the bottom.

I don’t understand what you would like for me to do. I would like for the Twitter feed to have a white background using layout 6. Are you saying that my site can’t use layout 6?

Hi there,

Sorry, you got us wrong. We meant to check the issue with layout 5 and 9 that’s why we requested you to generate the feed using those templates too.

Anyways, please add below CSS code in your theme’s style.css file to make the background solid white instead of the transparent background.

.aptf-template-6.aptf-slider-template-6 {
    background: #fff;
    padding: 20px;
    color: #000;
}

Thanks.

Hi there,

Didn’t our provided custom CSS work for you? The transparent background is actually not the bug but we had kept so to match the background with any section where you will keep our widget.

We would be really happy to help you if you still need any assistance. Please let us know.

Thanks

Hello

Our slider stops sliding on the last slide and the top of a second tweet appears underneath the final slide. How can we fix this?

Also I was wondering whether there’s a way to increase the speed at which the twitter slider rotates.

Thanks

That’s great!! If you really liked our plugin then please give us a rating from below link

https://codecanyon.net/downloads

Thanks.

Hi

Unfortunately the same problem has begun to crop up again.

May you take a look at this please?

We have already communicated through email.

Thanks.

bowey

bowey Purchased

Hey there – I love the plugin, is there any way to fix it so the plugin loading doesnt block CSS resources? Getting killed for it in pagespeed insights.

Your page has 1 blocking CSS resources. This causes a delay in rendering your page. None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.

https://xxx.com/…ed-pro/css/jquery.bxslider.css?ver=1.1.4 Hide details

Cheers!

Hi there,

Thank you for writing in.

The above the fold content cannot be controlled by our plugin.

You can use below plugin to prevent above the fold content from loading which shall solve your problem.

https://wordpress.org/plugins/above-the-fold-optimization/

Thanks.

Hi like the plugin but I am sure I have a setting missing as it does not display images https://www.ourspaza.com/listing/creativeasy/

Hi there,

Thank you for writing in.

The twitter feed will show the images that are directly uploaded in the twitter while adding a tweet but won’t show the images generated from the link that has been shared in the twitter because twitter doesn’t send it as the twitter media image.

It only fetches it in the twitter from the link directly but doesn’t save it in its server.

Thanks.

Today I suddenly had an issue with my website whereby the Wordpress Admin bar was not showing as usual at the top of the page and various other display issues including disappearing widgets. I found that disabling the Twitter Feed Pro plugin cured these issues. Disabling other plugins I have installed did not appear to have any effect. I therefore suspect there may be some issue with your plugin. Please could you investigate and advise me.

Hi there,

Can you please check once by creating a new app and resetting all the credentials once again? Please check by deleting the cache of our plugin after resetting up.

Thanks.

I have tried doing as you suggested but it doesn’t fix the issue.

Hi there,

Can you please send us your site wp-admin login details using the private contact form available in the below link so that we can debug the issue?

https://codecanyon.net/user/accesskeys#contact

Thanks.

Matt_06

Matt_06 Purchased

Hi

Are you able to confirm if Twitter feed pro works with the newspaper theme (8.5) by tagdiv?

Cheers

Hello there,

Thank you for writing in.

Our plugin should work with any theme but if there are any incompatibilities or CSS conflicts with the theme then please let us know and we will help to resolve those conflicts.

Thanks.

the demos are broken, can you fix theme so i can test before i buy

Hi there,

We will check and get back to you shortly.

Thanks.

Hi there,

We have fixed the issue in demo and now you can check the feeds properly.

Thanks.

how many twitter account can it handle ? i want to add 1000+

Hi there,

Thank you for writing in.

Our plugin support unlimited twitter accounts but if you are to use all twitter accounts feed display in single page then it might slow down your page.

Thanks.

Hi! This is a pre-sale question… Is it possible to custom the url created to share? i mean… i want to make a form, once the user fill the form, it can be share “that he/she fill the form”. But i want to add a auto-generated custom code to the url with the code of the user (example: Hi there! I just fill the xxxx form, you can also fill the form here: http://hajakla.com/CODE) ... is it possible ? thank you

Hi there,

Thank you for writing in.

We are really unclear regarding the feature you are describing as since our plugin doesn’t incorporate any feature related to sharing and our plugin can be used to fetch and display the twitter feeds of any public twitter acccounts.

Thanks.

Hi, I purchased Pro yesterday after installing the normal version. I have followed the instructions to install but it still shows the normal version, can you help please, I have been on for half a day and time is running short, must I take free version off and re enter codes and keys or ..?

So have you re setup it and able to use?

Thanks

I am trying to upload now but am getting this message The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Please reply in the email that we had replied you.

Thanks.

Hello,

I have a little issue with this plugin. It only displays tweets from 2 days ago. I need to display tweets realtime. How can this be achieved?

Hi there,

Thank you for writing in.

It might be showing the old tweets due to internal cache of our plugin. Can you please check by deleting the cache of our plugin?

And also if you don’t want caching of the tweets then please check disable cache checkbox and it shall fetch the recent tweets on every page load.

Thanks.

How can I display tweets in order, starting with most recent?

Hi there,

Thank you for writing in.

The tweets should display in that order automatically. Isn’t it working it that way in your site? If yes, then can you please share us the URL of the page where you have used our plugin?

And also can you please check once by deleting the cache of our plugin from backend?

Thanks

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