AccessKeys

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104 comments found.

barryb64

barryb64 Purchased

You must be very busy, in Nepal. I’m trying to do a live chat at 4:30pm in NJ. First, here is the proof that I purchased your plugin: 70fa5384-392d-4d4e-9169-4531f2ad1e63 – 6 Mar 2017 REGULAR LICENSE

Here is the problem. I first installed the FREE version and I noticed the paid version has a lot more social networks and it’s a little more suited to my needs.

So, I bought it with the expectation that the PAID version would let me choose from 27 social networks. Eh, I’ve only got the default 7 networks. What happened?

My blog site is at http://www.inspiration-point.org. If you visit my site you’ll see what I’m looking for. I wanted to choose from the collection of 27 social networks.

Otherwise, I like the app. I’ve no idea what to do with social counter, though.

Hello there,

Thank you for writing in.

If you have moved from free version to pro version and if you are having difficulty in viewing more social medias please deactivate the free version of the plugin first and activate the pro version and please restore the default settings of the plugin. This should solve the issue.

Our plugin consist of two parts – social counter and social share.

Social counter is for displaying the fans and followers counter from different media whereas social share is for sharing the posts or pages to different social medias. So the social medias included for counter are not same as that for social share.

Thanks

barryb64

barryb64 Purchased

Thank you for your reply. It worked! I already did the first part of your instruction; however, I did not click on “Restore”. That took care of the “missing” share buttons.

That’s great!!

Please let us know if you still need any further assistance.

And if you really liked our plugin and support then please give us a rating from below link.

https://codecanyon.net/downloads

Thanks

Love this plugin and decided to upgrade. Got one problem.

When I was still using the FREE plugin, there is a set of social buttons I liked and it also shows the numbers of social shares from my http (now I am using https).

Please refer to this – http://prntscr.com/ejkvdf

Now, I upgraded. I can’t find the social share buttons that I liked and it doesn’t show my http social shares anymore.

Please refer to this – http://prntscr.com/ejkxvg

And I also want to ask how to put the social shares in the center of the post.

Hope you can help me. Thanks!

Hello there,

Thank you for writing in.

Can you please send us the URL of your site where you have installed our pro plugin using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check and if necessary send you the modified plugin zip file.

Thanks

toole

toole Purchased

I have the demo version installed but there is a conflict with another plugin [ ? ] so when I preview the post icons are visible but when published they are not. If this can be resolved I am quite happy to upgrade or if you think the upgrade will fix it let me know and I will upgrade. Thank you for your help / site is www.billtoole.net

Hello there,

Thank you for writing in.

We have just checked your site and we are able to see the share buttons in posts

http://imgur.com/a/i963N

Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with some screenshots about the issues that you are having so that we can check in details and suggest?

Thanks

I have purchased the product (have never run the ‘free’ version..and received a notice of an upgrade. I downloaded the installable wordpress files. Now, how do I upgrade? Any help would be appreciated. Thank you!

Hello there,

Thank you for writing in.

Please deactivate the previous version of a plugin and delete it and please install the latest version of a plugin after activation the new version of a plugin will be activated.

Thanks

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