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22 comments found.

Hello, I am currently having an issue with the plugin. The Pin It button is not linking. The button shows on hover, but it doesn’t go anywhere when clicked.

Hello, I replied per your request above but have not received a response yet.

Hello there,

We have already replied to your gmail email address. Please check.

Thanks

My apologies, the email was flagged as spam. Thank you for the quick response and for your help.

Hi,

I have tested the simple version of this plugin in a test site of mine and everything was working fine.

The Pin It button was being displayed not only on the single post images, but on the home page post images as well. The problem that I had was that I didn’t like the shape of it, so I decided to buy the pro version.

Now I have changed the Pin It Button to the one that I like, but I cannot make it show on the post images of my home page, even though that I have not changed anything else of the settings, apart form the new button. And the weird thing is that the simple version of it, if I enable it, is still being displayed as it should be.

Could you please find out, why the Pin It button of the pro version is not being displayed on the home page, so as to make it show on it?

The test site of mine is redheadillusion.com/testred1

Best regards Panos

Hello there,

Thank you for writing in.

For using the custom pin it button you need to configure the settings correctly. The issue might appear if you haven’t used the correct image selector.

Please see the screenshots below and check if this resolves the issue or not.

https://imgur.com/a/UI8so

If still you are having issue please let us know using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details so that we can resolve your issue as soon as possible.

Thanks

Hi,

The truth is that this troubled me a lot, but eventually I did manage to make everything work as it should be.

My problem was that, when I changed the class value of the Image Selector field as you told me, then the Pin It button was being displayed only on the homepage.

I searched it and I found out that on the single post page I had two more separate image classes, so I tried to put these classes too in the enabled classes field, separated with commas, but then my page crashed.

I tried to delete the value from the Image Selector and put it in the Enabled Classes field tohether with the other two, separated of course with commas, but the result was the same. And I made a lot of tries with different values, classes with the word img, without the word img, with (.) preceding the classes or without (.) preceding the classes, but nothing worked out.

I couldn’t understand why this was not working, because the reason for the existence of that field, as I understand, is to put classes inside it, where the Pin It button has to show up.

On my last try, before to send you a message through your contact form as you suggested me to do, if I was still having a problem, I decided to delete these values from the Enabled Classes filed and put them all together in the Image Selector field, even though you are not saying this in your help text below it.

And thankfully this was the solution to my problem and everything about your Pinterest Pin It button it seems that is working well now.

But the reason, why your simple version of your plugin, in my situation, functioned properly out of the box, is still a mystery.

Thank you very much for your support and have a beautiful week.

Best regards

Panos

Hello there,

Thank you for writing in.

Image selector is used for the selector div that includes the images that should display the pinit button and outside the image selector if there are images then it will not show the pin it button on those images due to which the issue was appearing.

And enabled classes field defines the display of the images for only those classes defined in the enabled classes within the selector div.

If you have any further queries please feel free to contact us anytime.

Thanks

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