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HI! I have pre-purchase question. I use EDD (easy digital downloads) plugin in my theme. Will your plugin work with images on download pages, that will be created by EDD? Thanks
We have just checked our plugin compatibility with easy digital downloads(https://wordpress.org/plugins/easy-digital-downloads/) plugin with Twenty Fifteen theme and it’s working with images on download pages.
hi, just a pre purchase question:
the pin it button on a post image appears on each image automatically or I need to setup on each image I want the pin it button?
There’s only “on hover” option, or is possible a always visible pin it button on the image?
any plans to add a pin counter? just above the button, over the image
The post image will appear on each image automatically but you may need to set up the selector container and image selector. We can help on that.
There is both “on hover” option as well as “always show” option for the pin it button on images.
We will try to add the pin counter in the upcoming plugin updates.
This plugin completely shut down my site. When installed, the admin would spin and spin trying to load a page or post for editing. Would sometimes take 5 mins to load. Uninstalled the plugin and everything works great again. I would like a refund!
Can you please send us your site details to our support email email@example.com so that we can check what is causing the problem. We will do our best to make our plugin Works with your site.
I will send you the link to our site, but not access to the admin. Your plugin completely shut down our dashboard, so you can understand why I wouldn’t want to go any further with troubleshooting this plugin. It doesn’t work, and I am asking for a refund vs wasting more time.
We would really be happy to figure out the issue and help to fix the issue. so if you send us your site details to our support email we will figure out the fix for the issue as it might happen due to the plugins and theme conflict with our plugin.
But stil if you want refund of the product please read the refund policies of codecanyon as refund is maintained by codecanyon.
Please read the refund section in this link http://codecanyon.net/legal/market
does this plugin use the Pinterest attributes “data-pin-url” and “data-pin-media” like mentioned here http://www.mcngmarketing.com/how-to-choose-a-specific-pin-image-for-pinterest-on-your-blog/?
I would like to use along with my posts the option to define an own – hidden – image just for pinning for a special post and to add an own description.
Is this – or will this be – possible with your plugin?
Currently the mentioned feature is not available in our plugin. We will try to include the requested feature in the upcoming plugin updates.
That would be really great. I found these attributes at the Pinterest blog (https://business.pinterest.com/en/blog/pin-it-button-technical-tune-5-tips-make-sharing-your-site-better) and it would be important for us:
- to add an own description for that special image/blog post – independent from the ALT tag or post title or whatever (“data-pin-description”)
- to add an own image as “data-pin-media”, like a “hidden image”, so that we can provide for each post a vertical format image just for pinning and not appearing in the post text itself.
For this, these Pinterest attributes are gorgeous!
Do you have a time plan for such an update? I ask, because we are currently trying so many free plugins – and none of it provides such an option together with the upload of custom pin it buttons
We will try to release an update of a plugin with your feature request in upcoming plugin updates but there no specific time plan, we will try to release an update soon.
Excellent plugin. This developer is there to help you. Excellent customer service.
Thank you for your compliment
the plugin does not work. it appears on my pages but nothing happens when I click it , I can not share the image on pinterest . the Pin it button does not appear on my posts . Maybe this is a selector container problem? Image selector problem? can you help me ?
Thank you for writing in.
It might be occurring due to some js conflicts. Can you please provide us the URL of the page where you are using our plugin so that we can inspect your site for the issue?
Thank you for your prompt response,
I forgot to say that the free version worked very well but I switched to the pro version to activate / deactivate the plugin easier to pages …
Here are the URLs in question : http://justmphotographes.com/mariage/
(page) and http://justmphotographes.com/virginie-kevyn-?%EF%B8%8F/ (post)
We have checked in your site.
Can you please change the selector container div to ‘site-content’ so that the pin it button appears at posts as well.
Regarding the pin it button issue that it’s not working for pages it might be due to the light box that you have activated for each images. Can you please deactivate the light box and check if issue still exist?
Nothing change. The Pin it button disappear completely of my all site when i switch the selector container to site-content. I deactivate Lightbox on pages, no pin it button appear on my picture .
No Pin it button on my post ..
it’s worse .. I don’t understand why the free version of the plugin works and not the premium version … I can reactivate the Free Version if you tell me how hide Pin it button for my home page
Can you please send us your site details(wp-admin) details to using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue in details and help you to fix the issue.
I switch selector container to div AND the Pin it Button finally appear on pages ! i can share images on Pinterest ! So, i’ve think that you’re right for deactivate lightbox. Now it works on my pages
For the post i’ve still an issue .. No pin it button …
Any ideas ?
Thank you for the site details.
We have checked in your site and we have fixed the issue. Please check and let us know.
it works !! Thank you for your help & support !!
Thank you for the confirmation.
If you liked our plugin can you please give us positive rating
The button on my site is not working correctly. It will sometimes hover over an image, but other times it doesn’t. It will also sometimes switch back to a button that I didn’t choose. I upgraded from your free site, and that was much easier to work. I really love the service that you’re providing, but I don’t have time for the hassle. Could I please have a refund? I just downloaded this within the hour.
The issue you are getting might be due to the theme that you have used. We will surely provide a refund if we couldn’t identify the issue and solve it but before that we need to check in your site what is causing the problem.
So can you please provide us your site details(backend details) using our contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue.
How do I install the plugin?
Please go to your admin dashboard and go to the plugins section and click on “add new” and upload the plugin zip and activate it and please configure the plugin from plugin settings as per your need.
Hello, I now use your Pinterest Pro plugin on our Wordpress blog and I am very happy with it But could you please tell me what I have to do if I don’t want a Pin it button on a single photo in an article/post? For example on the pictures of the authors which publish content…
Thank you in advance, best regards,
You can disable it by going to the plugin settings >> “Minimum image size settings” to show Pinterest button. Please see the below screenshot.
If the above-mentioned option doesn’t fix your issue please send us your site URL where you have implemented our plugin so that we can inspect and suggest. You can send us your site URL in private using our profile contact form
Hello, for my ‘latest pin feeds’ is always displayed ‘no feeds available’! I´m sure, that there is no error in the shortcode, name of user and pin-board.
Thank you in advance and best regards
Looks like you are trying to display your board widget using shortcode. Can you please send us the url of the pinterest board that you are trying to display? So that we can check the provided url and provide you the shortcode.
I just purchased and downloaded this product a few minutes ago and I’m having an issue that when the “on hover” choice is activated on my posts page it causes the text below the image to jump upon hover. Is there any way to fix this? Thanks.
The issue that you mentioned might appear if there is some js conflict with our plugin’s js and with your theme’s js so please provide us your site URL where you have implemented our plugin so that we can check and suggest.
I don’t think this plug-in seems to be working very well with the theme that I have. Is there any way to check out what is going on and if there isn’t a resolution could I request a refund? I purchased this item a few minutes ago and have been trying to get it to function properly with no luck.
Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issues you are having with your site URL where you have used our plugin?
How do i install this plugin? My download did not include with a .zip format so i am unable to upload in my Plugin
Please go to https://codecanyon.net/downloads and there you will find our plugin with a download button and please click on it and click on “All files & documentation” to download the plugin zip file.
If you still unable to get the plugin zip file please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact and we will send you the plugin zip file in your email.
I downloaded the Accesspress Pinterest Plug-in (free version) and found it lacking considerably. I could not even exclude images (by size or any other means). I thought this would be taken care of by upgrading, but then I realized they charge extra for a full year’s support AND THEN once you purchase, it’s so complicated that they want to charge you another $20 to install it. That’s almost $50 for plug-in that only addresses one tiny social network! Are you kidding me? I will not be installing the pro version and would like a refund for the inconvenience, sneaky way of getting more money out of me, and complication of it all. This plug-in is a rip-off in about ten different ways. Don’t bother.
After purchase of a plugin you will get 6 months of free supports and you don’t need to pay extra for installing the plugin as you can download the plugin zip file. Please install the plugin zip file as you would do for other plugins by uploading the plugin zip file by going to install plugin section and configure the plugin. If you find it difficulty please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details and we will help you to configure and install the plugin as soon as possible.
Thank you. I used the contact form. Awaiting your replies.
Friday I bought your plugin that I then installed on my Wordpress. I find the button “save” to the hover of my pictures. However, all plugin configuration options do not work.
The button “save” automatically gets on all pages (no matter my choice), I can not customize the rectangular image of the “save” button.
It is for this possibility of customization that I bought the product, and it does not work like the description …
Waiting for your return,
Can you please use the custom pinit button to do the customization of the appearance of the pinit buttons for the images.
If you find it difficult to configure the plugin please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details and we will help you to configure the plugin.
Hi – I have the plugin installed and want to use it on Woocommerce product images, when I click on the pinterest link it opens the products popup image also which then can’t be closed. Can you help?
Can you please provide us the Site URL where the issue is appearing using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check and suggest?
Thank you for your site URL. We have replied to your queries in your email address. Please check.
Hi – I have set you up with an admin login at:
I have disabled the Pinterest at the moment but the issue was when clicking on the product image to save to Pinterest, it was opening the image popup which couldn’t be closed.
Thank you for your site details.
We check the issue and we will let you know in your email.
Hello, I am having trouble with the accesspress pinterest plugin.
The Custom Pin-it button does not open in the lightbox on my site (even thought the native button does). How can I fix this?
Additionally, when you click on the pin it button, it opens in a new full-sized window. The native button opens with a small half-sized window so the user never actually leaves my page. Is there a way to have the same with the cutom pin it button?
Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can send you the custom codes for your site.
Hi, I’ve setup the plugin but it doesn’t work on featured images, here is a link: https://www.inkydeals.com/deal/10000-vector-graphics-bundle-only-49/
Any idea why?
This issue appears if you haven’t selected the image selector value that includes the feature image container.
Can you please keep the “Image selector” value to ”.container img” in custom pinit button settings and check if this solves your issue or not?
Not ok, the pin it button appears on all images on the website, including logo.
Can you please use the option ‘Minimum image size to show “Pin it” button’ option. The image with less size mentioned in that option will not appear pinit icons.
And still, if you are getting a problem can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issue with your site details so that we can check which image selector div can be used to solve your issue.
How can I set up AccessPress Pinterest Pro so that the pin it button only appears in the lightbox when an image in a photo album is opened?
See for example: http://www.brianpasko.com/high-school-senior-portraits/
I only want the pinit button to show when you click on an image in the gallery at the bottom of the page and the image opens in the lightbox.
Currently, Looks like you are trying to achieve the display of the custom pinit buttons in the lightbox which our plugin doesn’t supports and as we mentioned earlier it might support the native pin it button. Please check.
Okay, this plugin in just not going to work for my website. How do I request a refund?
It is not supporting either version. I’ve given this a good try and it’s not doing what I need so I’m going to find another solution. I have now completely removed the plugin from my website.
We have replied to your comment in your refund request.
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