AccessKeys

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8 comments found.

HI! I have pre-purchase question. I use EDD (easy digital downloads) plugin in my theme. Will your plugin work with images on download pages, that will be created by EDD? Thanks

Hi there,

We have just checked our plugin compatibility with easy digital downloads(https://wordpress.org/plugins/easy-digital-downloads/) plugin with Twenty Fifteen theme and it’s working with images on download pages.

Thanks

hi, just a pre purchase question:

the pin it button on a post image appears on each image automatically or I need to setup on each image I want the pin it button? There’s only “on hover” option, or is possible a always visible pin it button on the image? any plans to add a pin counter? just above the button, over the image

thanks

Hi there, The post image will appear on each image automatically but you may need to set up the selector container and image selector. We can help on that. There is both “on hover” option as well as “always show” option for the pin it button on images. We will try to add the pin counter in the upcoming plugin updates.

Thanks

This plugin completely shut down my site. When installed, the admin would spin and spin trying to load a page or post for editing. Would sometimes take 5 mins to load. Uninstalled the plugin and everything works great again. I would like a refund!

Hello there,

Can you please send us your site details to our support email support@accesspressthemes.com so that we can check what is causing the problem. We will do our best to make our plugin Works with your site.

Thanks

I will send you the link to our site, but not access to the admin. Your plugin completely shut down our dashboard, so you can understand why I wouldn’t want to go any further with troubleshooting this plugin. It doesn’t work, and I am asking for a refund vs wasting more time.

Hello there,

We would really be happy to figure out the issue and help to fix the issue. so if you send us your site details to our support email we will figure out the fix for the issue as it might happen due to the plugins and theme conflict with our plugin.

But stil if you want refund of the product please read the refund policies of codecanyon as refund is maintained by codecanyon. Please read the refund section in this link http://codecanyon.net/legal/market

Thanks

Hi,

does this plugin use the Pinterest attributes “data-pin-url” and “data-pin-media” like mentioned here http://www.mcngmarketing.com/how-to-choose-a-specific-pin-image-for-pinterest-on-your-blog/?

I would like to use along with my posts the option to define an own – hidden – image just for pinning for a special post and to add an own description. Is this – or will this be – possible with your plugin?

Thank you.

Hello there,

Currently the mentioned feature is not available in our plugin. We will try to include the requested feature in the upcoming plugin updates.

Thanks

That would be really great. I found these attributes at the Pinterest blog (https://business.pinterest.com/en/blog/pin-it-button-technical-tune-5-tips-make-sharing-your-site-better) and it would be important for us:

- to add an own description for that special image/blog post – independent from the ALT tag or post title or whatever (“data-pin-description”)

- to add an own image as “data-pin-media”, like a “hidden image”, so that we can provide for each post a vertical format image just for pinning and not appearing in the post text itself.

For this, these Pinterest attributes are gorgeous! Do you have a time plan for such an update? I ask, because we are currently trying so many free plugins – and none of it provides such an option together with the upload of custom pin it buttons :-)

Hello there,

We will try to release an update of a plugin with your feature request in upcoming plugin updates but there no specific time plan, we will try to release an update soon.

Thanks

Excellent plugin. This developer is there to help you. Excellent customer service.

Hello there,

Thank you for your compliment :)

Thanks

Hi, the plugin does not work. it appears on my pages but nothing happens when I click it , I can not share the image on pinterest . the Pin it button does not appear on my posts . Maybe this is a selector container problem? Image selector problem? can you help me ? Best regards Manu

Hello there,

Thank you for the site details.

We have checked in your site and we have fixed the issue. Please check and let us know.

Thanks

YeAAHHH ! it works !! Thank you for your help & support !!

Hello there,

Thank you for the confirmation.

If you liked our plugin can you please give us positive rating :)

Thanks

The button on my site is not working correctly. It will sometimes hover over an image, but other times it doesn’t. It will also sometimes switch back to a button that I didn’t choose. I upgraded from your free site, and that was much easier to work. I really love the service that you’re providing, but I don’t have time for the hassle. Could I please have a refund? I just downloaded this within the hour.

Hello there,

Thank you for writing in.

The issue you are getting might be due to the theme that you have used. We will surely provide a refund if we couldn’t identify the issue and solve it but before that we need to check in your site what is causing the problem.

So can you please provide us your site details(backend details) using our contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue.

Thanks

How do I install the plugin?

Hello there,

Thank you for writing in.

Please go to your admin dashboard and go to the plugins section and click on “add new” and upload the plugin zip and activate it and please configure the plugin from plugin settings as per your need.

Thanks

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