This author's response time can be up to 1 business day.
I also use this plugin to display the posts from my Piterest account on my website?
Or does the plugin only search the content of my page and display it on my website?
Thanks for writing in,
how can I show my pins from a page of my website as a picture gallery and not in the widget area?
Thanks and regards
You can use the available shortcodes for displaying the plugin on the desired pages. Please check the ‘How to Use’ section inside the plugin’s settings. If you have any questions, please let us know.
I installed an SSL Certificate on my site, but before to force SSL on it, I tested it to see if it displays any errors. The result was that your plugin produce a few errors about getimagesize(), and this is happening, I think, because getimagesize(), should not be used when we have https connection available.
Using Google I found a link (https://github.com/PHPOffice/PHPWord/issues/983) about that issue, but I didn’t understand what to do, and I do believe that you will definitely manage it better than me.
Please visit the link https://www.redheadillusion.com to see the errors.
Did everything go well with your login to the site?
If you need anything else from me to help you try to find a solution to the problem above or if there is any news about this problem, could you please let me know?
Thanks for writing back,
Yes, we could log in the site using the details you have provided to us. We will check on this matter shortly and get back to you. Thank you for your patience and help.
I have noticed, since a few days ago, that the error messages on my site have stop being displayed, but because I do not have yet an answer from you about this problem of mine that I had, I do not know if you found the solution or you just hid the errors and still trying to figure out how to solve this.
Could you please let me know what is happening?
We have been looking at this issue since days. It has been head scratching at times. We were able to find the error and we did some changes in code and the error disappeared for now. Yet we are still looking at this matter.
thank you for your feedback.
Please let me know when you feel that everything works fine.
Sure, we will let you know. Thank you for understanding!
Could you please check my site because now, hovering on images, Pin It Button is not being displayed?
Sure, we will check this and let you know as soon as possible.
It’s been three months right now, since our first contact, and finally, I got a response from you about my problem, even though your answer was the announcement of your plugin’s update to version 2.0.4.
What made me buy your plugin was the ability to choose a different Pin It button from the usual, even more, to upload a custom one. The problem that I was facing was that with an SSL Certificate, your plugin wasn’t working at all. At least on my installation.
I sent you login credentials as you asked me so to inspect this problem on my site, but judging from the result, nothing good happened.
Now, after updating your plugin to this new version 2.0.4, I can tell you that even this new one couldn’t manage to solve my problem. But at least now when you abandon the option to chose a custom Pin It button and enabling the Native Pinterest Pin it one, this button works.
It seems now that I have to reduce myself to use something that I didn’t want to use from the beginning, and that was the reason that I chose your plugin because it was giving me the ability to select a different Pin It button.
But there is a proverb in my country which says, “Taste whatever you want, I paid you, and I will eat you.”
Thank you not only for the time you spent on my problem but also for all your efforts to support us.
We tried to do what was right and made some changes to release this update. We are really sorry for the inconvenience caused. If you have any additional thoughts, please let us know.
I bought this plugin to put the pin it button on my product page and all images, but nothing is showing up. I think I would like a refund. Can you let me know how to go about that?
We will need some more information on this. Would you please provide us the URL of your site? We will check on this and let you know the details.
Hello, our website is https://darlingjadore.com
Thank you for the site link,
We have also checked your site but we did not find the Pinterest icon on your images. We need to look into your configurations settings, could you please provide us your site temporary login details at our private contact https://codecanyon.net/user/accesskeys#contact. We will look into it and provide you the appropriate solution.
There is an update for this plugin. What do I do, delete the previous version and install this one?
Yes, you can delete the previous version and install the latest one.
This item does not pull from my pinterest feed, only the author’s. I request a full refund.
Thank you for writing in,
Could you please provide us one chance to look into it, If we are unable to help you to get the Pinterest feed then we will refund your full money.
Sure – how would we go about doing this?
Sure – is there a way to Private Message you with the information?
Hi, will the pin it image overlay work on AMP posts? (https://wordpress.org/plugins/amp/)
AMP posts doesn’t use JS due to which this plugin won’t be able to pin the images. If you have any additional questions, please let us know.
I purchased the download – Access Press – Pinterest Pro Pinterest Plug in for WordPress. I found the zip file but there’s not instructions. So what do I need to next. I got this because I thought it was going to be a simple installation. My e-mail is email@example.com
Please go to Dashboard > Plugins > Add new and uploaded the downloaded zip file and install it.
I have the PrintFriendly plugin and I cannot figure out how to disable the Pinit icon on the prinetfriendly icon…
That icon is displayed with a shortcode and I cannot add css classes to the image directly. How do I disable the pinit option on that printfriendly image?
Sent via Private Contact
We will check on this matter and let you know the details as soon as possible. Please stay patient.
If I check this and save, it does not save …it just comes back unchecked.
Thank you for writing back,
We have responded you back via email could you please check your email and continue the support at the same private support channel.
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