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HI! I have pre-purchase question. I use EDD (easy digital downloads) plugin in my theme. Will your plugin work with images on download pages, that will be created by EDD? Thanks
We have just checked our plugin compatibility with easy digital downloads(https://wordpress.org/plugins/easy-digital-downloads/) plugin with Twenty Fifteen theme and it’s working with images on download pages.
hi, just a pre purchase question:
the pin it button on a post image appears on each image automatically or I need to setup on each image I want the pin it button?
There’s only “on hover” option, or is possible a always visible pin it button on the image?
any plans to add a pin counter? just above the button, over the image
The post image will appear on each image automatically but you may need to set up the selector container and image selector. We can help on that.
There is both “on hover” option as well as “always show” option for the pin it button on images.
We will try to add the pin counter in the upcoming plugin updates.
This plugin completely shut down my site. When installed, the admin would spin and spin trying to load a page or post for editing. Would sometimes take 5 mins to load. Uninstalled the plugin and everything works great again. I would like a refund!
Can you please send us your site details to our support email firstname.lastname@example.org so that we can check what is causing the problem. We will do our best to make our plugin Works with your site.
I will send you the link to our site, but not access to the admin. Your plugin completely shut down our dashboard, so you can understand why I wouldn’t want to go any further with troubleshooting this plugin. It doesn’t work, and I am asking for a refund vs wasting more time.
We would really be happy to figure out the issue and help to fix the issue. so if you send us your site details to our support email we will figure out the fix for the issue as it might happen due to the plugins and theme conflict with our plugin.
But stil if you want refund of the product please read the refund policies of codecanyon as refund is maintained by codecanyon.
Please read the refund section in this link http://codecanyon.net/legal/market
does this plugin use the Pinterest attributes “data-pin-url” and “data-pin-media” like mentioned here http://www.mcngmarketing.com/how-to-choose-a-specific-pin-image-for-pinterest-on-your-blog/?
I would like to use along with my posts the option to define an own – hidden – image just for pinning for a special post and to add an own description.
Is this – or will this be – possible with your plugin?
Currently the mentioned feature is not available in our plugin. We will try to include the requested feature in the upcoming plugin updates.
That would be really great. I found these attributes at the Pinterest blog (https://business.pinterest.com/en/blog/pin-it-button-technical-tune-5-tips-make-sharing-your-site-better) and it would be important for us:
- to add an own description for that special image/blog post – independent from the ALT tag or post title or whatever (“data-pin-description”)
- to add an own image as “data-pin-media”, like a “hidden image”, so that we can provide for each post a vertical format image just for pinning and not appearing in the post text itself.
For this, these Pinterest attributes are gorgeous!
Do you have a time plan for such an update? I ask, because we are currently trying so many free plugins – and none of it provides such an option together with the upload of custom pin it buttons
We will try to release an update of a plugin with your feature request in upcoming plugin updates but there no specific time plan, we will try to release an update soon.
Excellent plugin. This developer is there to help you. Excellent customer service.
Thank you for your compliment
the plugin does not work. it appears on my pages but nothing happens when I click it , I can not share the image on pinterest . the Pin it button does not appear on my posts . Maybe this is a selector container problem? Image selector problem? can you help me ?
Thank you for writing in.
It might be occurring due to some js conflicts. Can you please provide us the URL of the page where you are using our plugin so that we can inspect your site for the issue?
Thank you for your prompt response,
I forgot to say that the free version worked very well but I switched to the pro version to activate / deactivate the plugin easier to pages …
Here are the URLs in question : http://justmphotographes.com/mariage/
(page) and http://justmphotographes.com/virginie-kevyn-?%EF%B8%8F/ (post)
We have checked in your site.
Can you please change the selector container div to ‘site-content’ so that the pin it button appears at posts as well.
Regarding the pin it button issue that it’s not working for pages it might be due to the light box that you have activated for each images. Can you please deactivate the light box and check if issue still exist?
Nothing change. The Pin it button disappear completely of my all site when i switch the selector container to site-content. I deactivate Lightbox on pages, no pin it button appear on my picture .
No Pin it button on my post ..
it’s worse .. I don’t understand why the free version of the plugin works and not the premium version … I can reactivate the Free Version if you tell me how hide Pin it button for my home page
Can you please send us your site details(wp-admin) details to using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue in details and help you to fix the issue.
I switch selector container to div AND the Pin it Button finally appear on pages ! i can share images on Pinterest ! So, i’ve think that you’re right for deactivate lightbox. Now it works on my pages
For the post i’ve still an issue .. No pin it button …
Any ideas ?
Thank you for the site details.
We have checked in your site and we have fixed the issue. Please check and let us know.
it works !! Thank you for your help & support !!
Thank you for the confirmation.
If you liked our plugin can you please give us positive rating
The button on my site is not working correctly. It will sometimes hover over an image, but other times it doesn’t. It will also sometimes switch back to a button that I didn’t choose. I upgraded from your free site, and that was much easier to work. I really love the service that you’re providing, but I don’t have time for the hassle. Could I please have a refund? I just downloaded this within the hour.
The issue you are getting might be due to the theme that you have used. We will surely provide a refund if we couldn’t identify the issue and solve it but before that we need to check in your site what is causing the problem.
So can you please provide us your site details(backend details) using our contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue.
How do I install the plugin?
Please go to your admin dashboard and go to the plugins section and click on “add new” and upload the plugin zip and activate it and please configure the plugin from plugin settings as per your need.
Hello, I now use your Pinterest Pro plugin on our Wordpress blog and I am very happy with it But could you please tell me what I have to do if I don’t want a Pin it button on a single photo in an article/post? For example on the pictures of the authors which publish content…
Thank you in advance, best regards,
You can disable it by going to the plugin settings >> “Minimum image size settings” to show Pinterest button. Please see the below screenshot.
If the above-mentioned option doesn’t fix your issue please send us your site URL where you have implemented our plugin so that we can inspect and suggest. You can send us your site URL in private using our profile contact form
Hello, for my ‘latest pin feeds’ is always displayed ‘no feeds available’! I´m sure, that there is no error in the shortcode, name of user and pin-board.
Thank you in advance and best regards
Looks like you are trying to display your board widget using shortcode. Can you please send us the url of the pinterest board that you are trying to display? So that we can check the provided url and provide you the shortcode.
I just purchased and downloaded this product a few minutes ago and I’m having an issue that when the “on hover” choice is activated on my posts page it causes the text below the image to jump upon hover. Is there any way to fix this? Thanks.
The issue that you mentioned might appear if there is some js conflict with our plugin’s js and with your theme’s js so please provide us your site URL where you have implemented our plugin so that we can check and suggest.
I don’t think this plug-in seems to be working very well with the theme that I have. Is there any way to check out what is going on and if there isn’t a resolution could I request a refund? I purchased this item a few minutes ago and have been trying to get it to function properly with no luck.
Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issues you are having with your site URL where you have used our plugin?
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