AccessKeys

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92 comments found.

I have a website which features multiple Instagrammers. Is it possible to show feeds of different users?

Hello there,

Thank you for writing in.

If you are talking about showing the multiple user’s feeds in a single feed then it’s not possible using our plugin. But if you want to display the feed of each user in each separate feed then it’s possible.

Thanks

That’s great! So to clarify—I can show the feed of User A in page 1, User B’s feed in page 2, etc etc?

Hello there,

Thank you for replying us back.

Yes, you can show different user’s feed using different shortcode feeds within same page or in different page as well. What we mean to say is not in a single feed of combinations of users.

Thanks

Hi. I love the Accesspress Instgram Feed Pro after seeing it on an associates website. They use it on “https://total-mtb.co.uk” and they have a fully responsive grid which works really well when the page is resized etc.

I’ve configured my site to use what I believe are the same settings. However, I’m getting alot of whitespace bewtween the columns when the window is expanded. See my site: https://printmyroute.xyz and my feed is not dynamically adjusting the columns when the window is narrowed.

I’m trying to replicate the functionality of my partners site (total-mtb) – the ability to be fully responsive is of major importance. Their instagram feed looks fluid and fully responsive – when the window size is adjusted, the number of columns change from a maximum of 4 right down to 1 when the window is really narrow.

What settings can I use to replicate this in my own feed on my site?!

Many thank Jake @ PrintMyRoute

Hello there,

Thank you for the detail explanation about the issue.

Looks like you are using the image of thumbnail size 320X320 due to which the issue is appearing. Please set the image size to large and check if this resolve the issue.

https://imgur.com/a/v6SW0

Thanks

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This comment is currently being reviewed.

would like to get some information before buy could you send us contact details

Hello there,

Thank you for writing in.

We have replied to your queries in your email address. Please check.

Thanks

I have entered all of the configuration details and added the shortcode but my Instagram plugin does not work. I get the following message on the page on which I added the shortcode…

“THE FILTER TERMS THAT YOU HAVE USED DIDN’T MATCH. PLEASE CHANGE THE PARAMETERS.”

Please advise

Hello there,

Thank you for writing in.

Have you generated the new access token from the plugin’s backend settings as the issue might appear if the provided access token does not have the permissions to fetch the appropriate instagram feeds using API. Please check the screenshot in the provided URL.

https://imgur.com/a/jIywb

Thanks

Hi there,

I’ve installed the plugin and getting the “The filter terms that you have used didn’t match. Please change the parameters.” I have generated multiple access tokens to try to resolve this, but no luck. Any ideas to support?

Hello there,

Thank you for writing in.

Have you generated the access token from the plugins settings?

https://imgur.com/a/gOAtS

If yes and still issue is appearing; Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site’s login details so that we can check the issue and help you to resolve the issue as soon as possible?

Thanks

Hello,

Can you please let me know how to update this plug-in to new version

Thanks.

Yusuf

Hello there,

Thank you for writing in.

Please deactivate and delete the old plugin from your site and please install the latest version of our plugin by downloading it from your codecanyon’s download section. This process will not remove any settings of a plugin.

Thanks

Thank you for the answer

Hi, how can i make it so clicking the image takes the user to my instagram page? i cant see anywhere to add the link

Hello there,

Thank you for writing in.

Can you please let us know which layout that you are using? For masonry layouts whole image is not clickable but you can use the camera icon at top right corner thst will link to instagram image page.

Thanks

hongmario

hongmario Purchased

I finish setup of the plug-in. and I entered as follows “① feed name : hongmario ② use id : hongmario (my instagram URL : https://www.instagram.com/hongmario ) But Click on the ‘Instagram feeds’ menu, “No Feeds available yet” I can’t see the results on my website( http://hongmario.com/community-menu/instagram/ ) Tell me what the problem is and how it works.

Hello there,

Thank you for writing in.

looks like you haven’t created any instagram feed shortcode yet. Please create a instagram feed by clicking on “Add new feed” and configure the necessary settings and when you create feed please use the shortcode where you want your feed to appear. Please check ‘How to use’ section of our plugin.

Also, you can check our plugin documentation

https://accesspressthemes.com/documentation/documentation-of-accesspress-instagram-feed-pro/

We have checked the mentioned page that you are trying to display Instagram feeds but you have used wrong plugin shortcode. Please check.

Thanks

360bali

360bali Purchased

Hello

We have multiple insta accounts that I would like to feature on the one site, is this possible please? We have already purchased the plugin.

Hello there,

Thank you for writing in.

Do you mean to show the multiple user feeds in a single feed? If yes currenlty this is not possible.

But if you want to show the different users feed on different feeds it’s possible.

Thanks

360bali

360bali Purchased

Yes, I want to show different users in different feeds. Some assistance with how to would be great instead of just a YES! I have tried to select any user and put a different user name in but I am getting an error Warning: Invalid argument supplied for foreach() in /home/threesix/public_html/STAGE52/wp-content/plugins/instagram-feed-pro/inc/frontend/instagram.php on line 193

Hello there,

Thank you for replying.

If you want to show different user feed in different feeds. Please follow the below step.

Please create a feed by selecting “any user” option with username input field. and again create another feed by selecting “any user” option with the username in the input field. and please use those two feeds in the posts or pages as per your need.

Still, if you find it difficult to do so can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details so that we can check and suggest?

Thanks

360bali

360bali Purchased

Hello

Can your plugin be used in widget areas?

Hello there,

Yes, Our plugin can be used in widget area as well.

Thanks

360bali

360bali Purchased

Thanks

girlcode

girlcode Purchased

Hello,

I have installed the Instagram Feed Pro, and set to Rotator Grid, but it’s not working. I’m about ready to launch the site. Please advise?

Hello there,

Thank you for writing in.

Do you mean the grid rotator layout is not displaying? If grid rotator is appearing and the rotator is not happening in the feed it is due to the total number of the images that you have choosen. if you have choosen 5X2 rows and columns, grid rotator needs the total number of images be greater than 10.

If you are having other problem can you please mention what is the issue that you are having?

Thanks

Hello there, great plugin, thank you. How can i remove the second/minutes text that are below the pictures?

Forget it, i wrote this comment too fast :) It was just in some layouts, but it should be changeable if you ask me, just a tip :)

Hello there,

Thank you for the information.

If you have any further queries please feel free to contact us anytime.

Thanks

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