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67 comments found.

deepee

deepee Purchased

Hi, I’ve configured the settings, created a new feed for showing my recent media, inserted the shortcode, but nothing is showing. please check www.egoarchitettura.com in NEWS section. thankyou

Hello there,

Thank you for writing in.

since you are using our plugin shortcode in the slider and since it’s hidden and when it comes to the visible area still the masonry layout of our plugin is still hidden so it might be due to the conflict between the slider and our plugin’s masonry layout JS.

Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details so that we can check the issue in more details?

Thanks

deepee

deepee Purchased

sent. thanks

Hello there,

Thank you for your site details. We will look into the issue and we will reply back in your email.

Thanks

adiwp

adiwp Purchased

Dear AccessPress,

Thank you for your awesome Instagram Wordpress Plugin.

However I have some troubles showing some instagram photos on my wordpress page. First time the page loaded, all instagram photos could be seen nicely with mansory setting. But, when the load more button is pressed, then the additional photos would be shown messy.

These ares the link: 1. http://bestudio-id.com/2.0/moments/ 2. https://photos.app.goo.gl/BBjLR92sinfVRumD2

I look forward having a solution from you.

Hello there,

Thank you for replying us back.

We have checked the issue and looks like there is some issue on your site. Can you please send us your site details(wp-admin) login details using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check the issue and help you to resolve the issue?

Thanks

adiwp

adiwp Purchased

Hello there,

Thanks for the response.

I’ve just sent the information needed to the contact form.

Looking forward to having solution.

Thanks a lot.

Hello there,

We got your message and thank you for the site details. We will look into the issue and let you know in your email address.

Thanks

Hi There, Im also getting the following error: “The filter terms that you have used didn’t match. Please change the parameters.”

Hello there,

Thank you for writing in.

Have you generated the access token from the plugin’s instagram settings? If not please generate the new access token and see if it fixes the issue.

https://imgur.com/YVhzmul

If still issues appears please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details and we will try to resolve your issue as soon as possible.

Thanks

Pre-purchase question: are you using official Instagram API? Can I authenticate and get my own token? Does your product/ software work for profiles/ brands with age restriction?

Hello there,

Thank you for writing in.

Yes our plugin usage official instagram API.

Yes you need to authenticate and get access token.

Currently our plugin doesnot support age restriction.

Thanks

Snell

Snell Purchased

I was expecting this to show images from my Instagram account, however as its name, AccessPress Instagram Feed Pro

No where I found relevant section to fetch my Instagram images… It seems like we are using Nextgen gallery plugin… Please let me know how to get it to fecth my post’s images…

Thanks!

Hello there,

Thank you for writing in.

Have you configured the required plugin settings and generated the plugin shortcode to get the instagram feeds?

Please check “How to use” section in the plugin’s submenu.

If you configured the plugin correctly you will be able to fetch the instagram feeds using shortcode.

If you find it difficult to configure the plugin please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details so that we can suggest.

Thanks

We are having an issue that the Instagram feed on our website stops showing up. We looked into it and got this message: You have exceeded the maximum number of requests per hour. You have performed a total of 5258 requests in the last hour. Our general maximum limit is set at 5000 requests per hour.

After some time passed, it started to show up again. Is there code to fix this on your plugin that asks for the Instagram feed less frequently by caching it for short bursts of time?

Our site is missoandfriends.com and you can find the Instagram feed on the home page and on the right side bars of the ROS.

Look forward to hearing from you!

Hello there,

Thank you for writing in.

Currently, Our plugin does not provide an option for the cache of the feeds. We will try to include the feature in our next plugin update.

If you want to implement the cache feature in the plugin please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact and we will provide you the custom code for your site.

Thanks

Hello, nice plugin!

I want to ask if I can accomplish something like the blue bar on my blog but with instagram slide images: http://cali2copio.net

I’m sending you this image to be more clear

Hope it helps: https://docs.google.com/presentation/d/14dddch51qa0AEHAFPoBkcnvnvraAq5aP2ikFuGeraVI/edit#slide=id.p

Thanks. Best regards, c

Ok that’s great. And can I set images to be smaller and to show more at once (not only 4)?

Thanks, best regards. c

Hello there,

Thank you for replying us back.

Yes you can choose different size images to use in the feed.

Currently, the no of images appearing at once cannot be configured from plugin’s backend settings. If you need it we can provide you a custom codes to achieve it.

Thanks

Ok thanks ; )

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