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ab9944e9-10cd-482e-8f59-f012854e6d9b not happy would like a refund please
Thank you for writing in.
Can you please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issue that you are having regarding grid rotator.
Have you used the image size ‘large’ in the feed settings so that image appears will be of higher resolution?
Hello, I just bought your plugin, I want to Show Username in Mosaic Layout, but seems like it doesn’t work?
Can ya help?
Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issue? we will help you through email so that if needed we can send you modified plugin.
Hi, I have an influencer platform with 500 members and growing I Would like to know it is possible that every member (influencers) can link their accounts and display their Instagram post on the home page, is that possible with this product or is just for one user with multiple social media profiles Thanks in advance
Currently, this is not possible using our plugin.
support WPML plugin? And new updated WordPress ?
Best regards SAri
Our plugin works with the updated WordPress. Our plugin does work with WPML plugin. Do you mean to show the Instagram content according to WPML language? if yes language translation doesn’t work with Instagram feed.
I’ve got problem with showing images by Hashtag. Plugin tell’s me that there is now images with this hashtag in user account.
I want to use #casioretro https://www.instagram.com/explore/tags/casioretro/
From casio.poland account https://www.instagram.com/casio.poland/
Please use the hashtag in the tag field without # as shown in the picture below.
Still, if you are having an issue with the plugin please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issue.
Hi, I’ve just purchased the pro version and installed the light version earlier to see what kind of plugin i was looking at before buying. Now that i downloaded to pro version there isn’t any option to put in the license and its still the light version. Do i need to delete the database row? This surely isn’t mentioned anywhere. Greetings
Please deactivate and delete the lite version of a plugin from your site and please download the latest plugin zip file from your Codecanyon’s download section and install and activate the plugin on your site.
Still, if you have any queries or issues please let us know using our profile contact form https://codecanyon.net/user/accesskeys#contact
Already done that twice now. It doesnt work so i presume the license is activated through the database, that isnt very secure on your end btw if thats true. Wich row do i need to delete? I need to continue my work asap.
Thank you for replying us back.
If you have removed the lite version of our plugin and installed and activated the pro version of a plugin then pro version should work fine. Can you please send us some screenshots of the plugin settings using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check what is the issue you are having and it will be easier for us to communicate using email.
Fixed! Thx for the support!
Thank you for confirmation.
If you have any further queries please feel free to contact us anytime.
This comment is currently being reviewed.
I keep getting this area after activating Accesspress Instagram
Warning: preg_match() expects parameter 2 to be string, array given in /var/www/vhosts/lowendev.com/httpdocs/clients/YogaWisdom/wp-includes/class.wp-scripts.php on line 314
Warning: strpos() expects parameter 1 to be string, array given in /var/www/vhosts/lowendev.com/httpdocs/clients/YogaWisdom/wp-includes/class.wp-scripts.php on line 314
Could you assist?
Can you please let us know which PHP version that you are using from our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can communicate through email.
When the post is a video, it appers in my site like this: http://prntscr.com/iqpz6s
It’s too small. People don’t see the play button. How can I remove the user circular photo from the mouse over and insert a bigger play button?
Thank you for the screenshots. Currently, there is no backend option to increase the size of the play button but we can provide you a custom CSS code so can you please write to us using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issues that you are having with the URL where you have implemented our plugin.
How can I make the grid Full Width?
Please provide us your site URL using our profile contact form as we mentioned above and we will check and let you know in the mail.
I bought the pro version as the trial product looked great, though now when I have implemented a pro slider it is only 1px high:
It’s actually worse than I thought – it has broken all Owl Sliders on my website:
There must be JS conflict between our plugin’s owl slider layout with your theme’s owl slider JS due to which the issue appears. Can you please write to us mentioning the issues that you are having using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check and suggest?
Is there API that I need to setup. It seems that its not working and just printing out the shortcode.
Have you generated the required access token for the plugin to work correctly? If not please go to the plugin’s Instagram settings and keep the necessary details required to make the plugin work.
Still, if you are having issues with the plugin please let us know using our profile contact form https://codecanyon.net/user/accesskeys#contact so that it will be easier for us to communicate.
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