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106 comments found.

Hi,

I would like to know how I can make my Access Press Instagram ‘Owl Slider’ full width in my Footer please?

www.growinghome.com.au

Thanks, Bec

Hello Bec,

Thank you for writing in.

We have checked the issue and looks like you are using our owl slider Instagram widget in your footer section where the container width is defined to be 1024px in your theme’s stylesheet due to which the slider is not appearing full width. Please see the screenshot below.

https://imgur.com/a/ImBtM

If you want to make slider appear full width you have to place our plugin widget outside the container or need to increase the width of that container; For that can you please contact your theme author?

Thanks

Thank you!

Hello there,

Thank you for replying us back.

If you have any further queries please feel free to contact us anytime.

Thanks

Zaccc

Zaccc Purchased

Hello ,

Can your plugin put instagram full width page? From one side to another?

Regards

Hello there,

Thank you for writing in.

Yes, you can use our plugin shortcode for full-width display but you need to use the shortcode in your page templates where needed.

Thanks

aionogi

aionogi Purchased

Hello

I start using AccessPress Instagram Feed on my site. However, it appears that image links are broken many times. How can you help? Thank you.

Hello there,

Thank you for writing in.

Can you please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issues with some screenshots so that we can check and suggest.

Thanks

Until yesterday my main page with the hashtag #carabanchel worked perfectly, today the photos do not leave the text if … Other pages with differents hastags work well ¿?

Hello there,

Thank you for writing in.

Looks like you are using custom size thumbnail image where the issue is appearing. We recommend you to use the medium or large size image for that feed and it should work fine.

Thanks

Hi, Can AP shortcode call username instead of user ID e.g: > [ap_instagram_feed_pro id=”specific_username”]

Hello there,

Thank you for writing in.

Currently, this is not possible.

Thanks

I couldn’t get the Grid Rotator to work on my website. It shows blank but when I clicked it redirects to Instagram. Are there any specific settings that I should configure when using Grid Rotator?

Hello there,

Thank you for writing in.

If you are using the custom size thumbnail images then the Instagram now doesn’t support custom thumbnail sizes. So we suggest you to use the image size ‘medium’ or ‘large’.

Still, if you have issues in display please ask for support using our profile contact form https://codecanyon.net/user/accesskeys#contact mentioning the issues.

Thanks

I’ve got it working by turning off the “Lazy Load for Images” feature on that page. But unfortunately, it doesn’t look good on mobile. Maybe you should add another section to adjust the responsive look.

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