AccessKeys

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36 comments found.

Hi,

1) Does the plugin support Instagram geotagging, so I can show images that are geotagged at a specific radius from a lat/lng?

2) Is the geotagging a shortcode parameter, so I can have several posts/pages that each show images from a different lat/lng radius?

Thanks.

Hello there,

Thank you for writing in.

Currently, Our plugin doesn’t support geotagging.

Thanks

Hello, how much of this can you customize? For example, colors, fonts, to match blog theme?

Hello there,

Thank you for writing in.

Currently, our plugin supports font color change option but does not have the option for font selection.

Thanks

Thank you – can you send example of what thewidget looks like? aam1182@gmail.com

Hello there,

We have replied your queries in your provided email address. Please write back to us in the mail if you need any further information.

Thanks

I have installed the plug-in and my instagram feed is showing, but you cannot click on it to be directed to Instagram. I would think that would be a given, but maybe I am missing something?

Hello there,

Thank you for writing in.

Can you please mention the URL where you have implemented our plugin so that we can check and suggest.

Thanks

Hey there!

I just purchased the AccessPress Instagram Feed Pro for my WordPress site. I was able to successfully install it, but I am having trouble generating a User ID and Access token on this page here:

https://screencast.com/t/97IS3E61fv1R

I used the following link to try and acquire a token: http://www.pinceladasdaweb.com.br/instagram/access-token/

But I get this error when trying to do so: {“error_message”: “You are not a sandbox user of this client”, “error_type”: “OAuthForbiddenException”, “code”: 403}

I don’t know if I am missing something? Please help :(

Hello there,

Thank you for writing in.

Please use the link below the access token input field as shown in the image below, then you should be able to get your user id and access token.

http://imgur.com/a/oUHsG

Thanks

I find my photos look blurry with the plugin, it seems to me that the resizing pixilates the photos, anyway to fix this? My website url is: http://www.theclearskinessentials.com/blog/

Great, I just sent you the login details, thank you!

Hello there,

Thank you for your site’s login details.

We have replied to your email. Please check.

Thanks

It’s PERFECT! Thank you so much!

can I use hashtags to retrieve pics?

Hello there,

Thank you for writing in.

Yes, you can use a single hashtag to retrieve pics but multi hashtags are not supported by our plugin.

Thanks

I want to buy this pro version plug in. But I wonder if this plug in support display for hastags or username mentioned by other users?

Hello there,

Thank you for writing in.

Yes our plugin supports display of the Instagram feeds of the public username or hashtag but multiple hashtags or multiple usernames are not supported.

Thanks

i bought 2 licenses and i installed it on the 2nd site and put in all the proper credentials but for some reason it is showing a feed from the first site i installed it on. how is this possible? Ive cleared my cache on the site on my computer and flushed dns and everything else i can think of. please help

Hello there,

Thank you for writing in.

It is unclear that what feeds you are trying to display in 2 sites. Have you used the same app credentials in the both websites? Please let us know. And can you please send us your site URLs where you are trying to implement Instagram feeds using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check and suggest?

Thanks

Hello. My site is http://carolinaepicurean.com. I’m getting the same message as Porter1111 when I try to use the User Follow Wedget: Fatal error: Call to a member function userInfo() on a non-object in /home/content/97/10635697/html/wp-content/plugins/accesspress-instagram-feed-pro/inc/backend/widgetside.php on line 59.

The Widget is not currently installed, as it breaks my site. Help would be appreciated. Thank you.

Hello there,

Please contact us using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details(wp-admin) so that we can check the issue in your site.

Thanks

Hello,

I’ve sent my site url and support login credentials via your profile contact form.

Thank you for your help, Laura

Hello there,

Thankyou for writing in.

We got your message. We will reply back in your email address.

Thanks

Hi,

Was able to resize the images using css but is there a way to make all the images the same size without them looking pixelated?

Right now I’m using the thumbnail option because its the only image size option you offer where all the images are the same size. If I don’t use this option it shows horizontal images we have on our Instagram feed.

Please let me know if there is a way to have it the way I have the feed set up on our site, without the images looking blurry.

Also, how can I make the overlay transparent blue?

Thanks, Kristian

Hello there,

Thank you for writing in.

Can you please use the image size to medium and check if the image appear of the same size.

Regarding making the overlay transparent blue please set the opacity value as shown in the image.

http://imgur.com/a/KD8ZI

If still, the issue is appearing please write us back using our profile contact form https://codecanyon.net/user/accesskeys#contact with your site details and we well check the issue on your site.

Thanks

Ambulnz

Ambulnz Purchased

The Instagram Widget effects my Slider Revolution. I breaks it and makes it disappear is there a way to activate this without it breaking?

Ambulnz

Ambulnz Purchased

I dont mind sending it here http://www.ambulnz.com/

and the Instagram Widget is not activated because when I active it, it breaks the Revoltuion Slider which is at the top where it says “how can ambulnz innovation change”

Can you figure out why this happens without me activating it, as I dont want it to break because the site is live.

Thanks

Hello there,

Thank you for writing in.

We are checking the issue on our testing server.

Meanwhile can you please send us your site details(wp-admin login details) using our profile contact form https://codecanyon.net/user/accesskeys#contact so that we can check our plugin’s widget section and if needed we can send you the modified plugin zip file in your email.

Thanks

Hello there,

We have checked the issue by activating the revolution slider in our test enviroment and looks like there is some issue in follow widget. Can you please tell us which widget you are trying to use? Follow widget or instagram feeds widget?

If you send us a message using our profile contact form https://codecanyon.net/user/accesskeys#contact it will be easier for us to send the modified plugin if needed.

Thanks

Hi,

1. Does your plugin allows instagram feed to be shown in a carousell like https://www.dropbox.com/s/wohlmfv2jnt2tn8/11-5-2017%2011-17-17%20AM.jpg?dl=0

2. Does your plugin allows linking of instagram posts to individual product (s)?

http://www.essie.com/essielove

Hello there,

Thank you for writing in.

1) In our plugin there are altogether 5 slider layouts that you can use please check demo http://demo.accesspressthemes.com/wordpress-plugins/accesspress-instagram-feeds-pro/

2) Currently, this feature is not available.

Thanks

I was under the impression that we can have multiple feeds with different user accounts. If not then this plugin will have no use for us. Please refund me if it doesn’t support multiple user accounts. I just bought it 5 minutes ago.

Thank you

I was under the impression that we can have multiple feeds with different user accounts. If not then this plugin will have no use for us. Please refund me if it doesn’t support multiple user accounts. I just bought it 5 minutes ago.

Thank you

I was under the impression that we can have multiple feeds with different user accounts. If not then this plugin will have no use for us. Please refund me if it doesn’t support multiple user accounts. I just bought it 5 minutes ago.

Thank you

We have sent you multiple emails regarding a refund. Your plugin is not able to do what we need it to do. Also they way that it is advertised is misleading. We were under the impression that we were able to use multiple accounts with multiple feeds. Please correct the way you advertise it. Please refund our money. We will give it a couple of days more then we will contact Envato. Its a shame your customer support really sucks.

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