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Discussion on AccessPress Instagram Feed Pro - WordPress Responsive Instagram Feeds Plugin

Discussion on AccessPress Instagram Feed Pro - WordPress Responsive Instagram Feeds Plugin

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496 comments found.

I have installed latest version of this plugin but it is asking me to connect Instagram Business Account that should be linked to Facebook. Whereas when I was using old version it was connecting easily.

Let me know how I can achieve that as my Instagram account is not business account and I don’t want to convert it.

Hi there,

Thank you for writing in,

If you don’t convert your instagram account to business account, You won’t be able to fetch more features provided by graph api. You will only be able to display your feed, no any likes count, comment count and many more advanced feature.

So, we haven’t put option for non-business account to get access token.

But if you don’t intend to change your account, do try out free version of our plugin which is for non-business account.

Thanks!

Hello

Currently the plugin is not working for me on the website and before if it worked well, I would like to know what happens.

the error it shows me is “URL signature expired” and the feed images do not load.

I share the link with the screenshot.

https://ibb.co/ygRrjCV https://ibb.co/4tx2hqV

can you help me, please

Good Morning,

this is the website, the intagram feed is before the footer.

https://lavaive.com/

Thank you

Good Morning,

this is the website, the intagram feed is before the footer.

https://lavaive.com/

Thank you

Hi there,

Thank you for writing back,

Instagram keeps on changing image URL but plugin fetches images after storing it in database so it displays old image URL. In such a case, change the number of images to display, it will fetch new images. If you have any additional queries please do let us know.

Thanks!

Hi. Your plugin stop working (before worked fine).

Photos from instagram not showing (403 error). See here (at the bottom of page): https://xn--38-6kch4danr.xn--p1ai/o-kompanii/

Screenshots: https://drive.google.com/file/d/1Gxoqc413_DB5rCu0D8MIy8-XipX4mKN0/view?usp=sharing https://drive.google.com/file/d/1iG_8LQecRw2ZdwxntvThbBcqR6EkMZ2U/view?usp=sharing

Hi there,

Thank you for writing in,

Instagram keeps on changing the image URL but the plugin fetches images after storing it in the database so it displays the old image URL. In such a case, change the number of images to display, it will fetch new images.

Thanks!

Purchase Order Code 496d0401-d07a-442a-a849-bb55eba86b87

Hi

I contacted yo a few days ago – Any News relating solving the problem?

Regards,

Sid

Hi there,

Thank you for writing back,

As we have mentioned to you in our previous comment please don’t share your login details here in this plugin forum. Thus we have removed the comment. Please elaborate on your issues clearly and share your details on our private contact. We will get back to you soon. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

Hi I’m using AccessPress with instagram in this site: http://exploracionsurbanes.mixite.cat/

I’ve used Method 2, but seems that it’s not working properly

Thanks for your help Sergi

Hi there,

Thank you for writing back,

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

psdaweb

psdaweb Purchased

Done. Looking forward to getting this work. Thanks!

Hi there,

Thanks for writing back,

We will check on this matter and let you know the details as soon as possible. Please stay patient.

Thanks!

Dear Programmer Team, I love this Wordpress Plugin, but I have the problem since 1 week, that the Instagram Plugin dont update the feed on my wordpress page. Can you help me. Best regards. ~AW

Hi there,

Thank you for writing back,

Instagram keeps on changing the image URL but the plugin fetches images after storing it in the database so it displays the old image URL. In such a case, change the number of images to display, it will fetch new images.

Also, you can download latest plugin version where feed will be automatically updated after 3 days but depending on your time zone and server time zone.

Thanks!

Thanks for your support. I tried everything…rebuild cache, change number of picture, show hastag media, show my media, start new insta feed, renew the Insta Facebook token…nothing works and the feed is empty (I waited already 3 days before I write here)... I looked at other users and they have the same problem…maybe it’s an global problem and insta changed elementary things ?

Hi there,

Thank you for writing in,

Could you please go to our plugin setting and disable cache and check once. If the problem still persists then we need some information on what is causing this issue. We will have to look at your site and confirm the issue and will definitely provide you a solution on this matter.

If the problem persist, if possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

Am interested in purchasing the instagram feed plugin. before that kindly clarify this -

1. Added new method to get access token (no need to create an app in developer platform). you have mentioned no need for developer platform connectivity, can you explain how is the access token setup ? do I need Facebook connectivity for doing it. ?

2. IGTV videos are supported ? I want to play igtv videos In my feed. will that work ?

Thanks.

Hi there,

Thank you for writing in,

1.In the new method you don’t need to create app in the Facebook developer platform by yourselves, but your Instagram account should be business account linked with your Facebook page

2.Yes, in latest version IGTV videos are supported.

Thanks!

Is it possible to display hashtag feed with posts ordered by date (latest)? When I select “Hash Tag” for the feed type and under “Select the kind of hashtag you want to fetch” select “Recent Media” but when I try do display the widget I just get this: “The filter terms that you have used didn’t match. Please change the parameters.”

Hi there,

Thank you for writing in.

Have you entered any filter values due to which this issue is appearing? Have you entered the correct Instagram app details in the Instagram settings?

Have you entered any filter values due to which this issue is appearing? Have you entered the correct Instagram app details in the Instagram settings?

Thanks!

Hi,

there are no filters active, it’s just that mentioned combination of Hash Tag feed type and “Recent Media” doesn’t seem to work. All other combinations work ok and feeds are displayed as expected.

Here’s the screenshot of the settings that do not work: https://i.imgur.com/ElrPDuE.png

Hi there,

Thank you for writing back.

Would you please disable cache if you have enabled it in our plugin settings page? Also, if the hashtag you are using is new, it could be that Instagram isn’t able to detect it. If this still doesn’t display recent feed, you can select it as top media as of now.

You can reply over here in just one comment. Else if you need more in depth help contact us in our private contact


Documentation   Private Contact

Thanks!

Hi,

I found what may be a bug in Slider Layout. So, when user hovers over an image in the slider and tries to click on it nothing happens because anchor has a hardcoded src attribute value of ”#” (that’s for images, not videos). The line in question is #218 in “inc/frontend/slider/slider_layout.php”. I think it’s better to have an actual link to the post rather than an empty anchor.

Hi there,

Thank you for writing in.

It should open image in lightbox if you have enabled it. Try selecting Accesspress lightbox and see if image opens in lightbox or not.

Thanks!

It seems that two feeds that use same layout, when being displayed on the same page, don’t play nicely. For example, I have two Owl slider feed widgets displaying on the same page and first one takes settings from the second one. The easiest way to reproduce this is to change the number of columns for each feed.

Hi there,

Thank you for writing in.

Some of the settings of slider layout is same which could be the reason it looks like same layout but it displays different layout.

Thanks!

Yes, the culprit is “frontend_owl_carousel_object” JS object which gets output for every slider. There should probably be different objects for each slider instance. I modified and renamed the “frontend_owl_carousel_object” and added slider ID to the name of the object to represent each slider. So now I have frontend_owl_carousel_object = {owl_carousel_enable: “true”} and for example frontend_owl_carousel_object-1 and frontend_owl_carousel_object-2 for each slider that contain rest of the settings that were originally inside frontend_owl_carousel_object, modified the content of frontend.js a bit and added a data attribute (data-unique-id) to slider DOM element in “slider_layout.php” from which I reference the object I want to fetch in frontend.js. Works for now but would be great if this could come out-of-the-box with the plugin.

Hi there,

Thank you for writing back,

Our engineers have put this on the roadmap, and we expect to roll it out in the near future. If you have any additional queries or issue please feel free to contact us again. We will assist you best we can.

Thanks!

johanisk

johanisk Purchased

hi. I have tried to install the pro version of this plugin (the free version worked fine) here http://title9.ubisan.co.uk (under the WHAT WE GET UP TO heading near the footer of the page).

The feed is not appearing! Can you advise? I can give you relevant access if required. I used the code [ap_instagram_feed_pro id=”1”]

Hi there,

Thank you for writing in.

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

help! hashtag feed was working… now “The filter terms that you have used didn’t match. Please change the parameters.”

Hi there,

Thank you for writing in,

If you had been using recent hashtag feed then try changing it to a top hashtag feed. Since few days Instagram itself is having issues displaying recent hashtag feed for some hashtags. So, fetching top media should fix your issue. If the issue still persists please do write us back.

Thanks!

AWESOME! Working great once again- thank you! I love easy fixes!

Hi there,

Thank you for writing back.

Please do contact us if you have any additional questions. And could you do us a favor by rating and reviewing our plugin at: https://codecanyon.net/downloads So that many people can know us.

Thanks!

WSCO

WSCO Purchased

Hello!

Your plugin seemed really great when we started using it last year. Our client has several areas of focus so we’d been using a hash tag to feed the related Instagram posts to the website. We were sorting it on Recent Media and by date. After reading the other comments, it appears that the hash tag feed only works when you sort it by Top Media. Some of our client’s posts are date sensitive. Are you / can you do anything to allow it to sort by date?

Thanks for your help!

Hi there,

Thank you for writing in.

Since Instagram graph api do not provide timestamp for hashtag, so you won’t be able to sort feed by date to hashtags until date .But as soon as this feature will be enabled by Instagram itself, we will add it. About the recent feed not fetching some hashtags, are your feeds also not being fetched as recent hashtag feed? Would you please tell us which hashtag are you trying to fetch? We will test it on our end because we are able to fetch some popular hashtag feeds for recent media currently. We will check and let you know about the solutions and if issue seems within plugin we will fix it too.

Thanks!

WSCO

WSCO Purchased

Thanks for replying! Recent feeds come through properly when I remove the hash tag, but I get an error message when I add the hash tag back in. Be happy to send it along. Where should I submit it?

Hi there,

Thank you for writing back,

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issues in more detail while sending us the login details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

Katthy

Katthy Purchased

Hi,

I have a recurring problem with the Instagram AP Feed Pro plugin: I can display my Instagram posts on the website and set everything as I want. So far so good.

The Instagram posts are displayed correctly and although I do not make any changes to my website, the plugin stops working correctly after a few weeks: The texts of the Instagram posts are still displayed, but the pictures are missing.

To fix the problem, I have to create a new feed each time in the backend under “Instagram Feeds” and integrate it into the website, then it works again for a few weeks. Since many customers visit the website, it is frustrating when pictures are suddenly missing.

What could be the reason that the connection to the pictures disappears time and again after a while? It has happened several times now.

Thank you!

Katthy

Katthy Purchased

Hello,

thanks for your reply. The URL is joelleregh.com

When you scroll to the bottom of the home page, you can still see the texts of the Instagram posts – the pictures are missing. The same happens in a second feed that is embedded in the sidebar of each blog post on this website. Both feeds are displayed correctly for a few weeks, but then at some point they always forget that the Instagram posts also include pictures.

Hi there,

Thank you for writing back,

Instagram keeps on changing the image URL but the plugin fetches images after storing it in the database so it displays the old image URL. In such a case, change the number of images to display, it will fetch new images.

Also, you can download latest plugin version where feed will be automatically updated after 3 days but depending on your time zone and server time zone.

For latest version please go to the https://codecanyon.net/downloads then download the latest version of the plugin, now make a backup of the old version plugin then delete it from your site. After deleting you just need to install the latest version of the plugin in your site. Please do let us know if you have any additional questions.

Thanks!

Hi there,

Thank you for writing back.

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!
gadalfl

gadalfl Purchased

Hello, I’ve just purchased and installed the plugin. Works fine but I couldn’t resolve an accespress lightbox issue. In your demo dashboard page when I click an instagram post, the light box comes like in this screenshot ” https://drive.google.com/file/d/1vhIBE-jlGQ7vYcoD-bM8nK1tSzU1qBqS/view?usp=sharing ”. It displays all the text of the post but in my webpage it displays a certain amount of the text and I need to scroll down to see all of it like a predefined text area. You can see in this screenshot ” https://drive.google.com/file/d/1fhg38EcCpbw7QhFY4_vOSro3YureOs9s/view?usp=sharing ”. Do you have any suggestion? Regards

gadalfl

gadalfl Purchased

URL: plantgevity.com

Hi there,

Thank you for writing in.

That is because of long content on your post. However you can use this css: Please go to Dashboard > Appearance > Customize > Additional CSS and add the following CSS codes;
 .apif-popup-disc-text .apif-caption-text {
    height: 240px;
}

Thanks!

Thank you very much :) That’s what I am looking for!

The only question that interests me before buying - can this plugin display other users’ accounts on my site?

Hi there,

Thank you for writing in.

The plugin displays Personal feeds and other account feeds. Please do let us know if you have any additional questions.

Thanks!

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