This author's response time can be up to 1 business day.
I am having the same problem of colleagues when I use the anyuser function after saving the plugin leaves a space after the user name, displaying the message in the post this user does not exist
I am waiting for a brief solution because I have a site that depends exclusively on the plugin
Thank you for writing in.
Since, Instagram have depreciated the feeding of anyuser feeds it’s not working any more we are working on it and we will soon release an update of a plugin.
Mean while you can use recent media from your generated access token to show your recent media.
its possible to select a user and # to use only to pic fotos from this user? your demo dont see
We are sorry to inform that currently, we don’t have the feature to select the user and then display pictures with # tag based on our plugin.
hello, presale.. grayscale available?
Thank yo for writing in.
Currently we don’t have such options in our plugin.
Hi – I recently received an email notification to update my instagram plugin but am unsure how to update it without losing all of the feeds ive already created? Can you provide assistance on the best way to accomplish this? Also, how serious is this update? I know some features are not exactly working perfectly with certain instagram layouts. Does this update fix those as well?
Any help would be greatly appreciated.
When a new update comes out, you can check our update log on the bottom of the plugin’s https://codecanyon.net/item/accesspress-instagram-feed-pro/14291754 page. After reading, you can decide if you need the update or not. If you want to update then you can do it either in two processes as mentioned below for codecanyon users.
Update via FTP – This is the safest way. If you have access via FTP to your site files, you can replace the plugin files with the updated ones. Just go to wp-content/plugins/accesspress-instagram-feed-pro and replace the files with the ones on the zip of the updated plugin.
Update via Wordpress Admin – From the tests performed, you can deactivate and delete the plugin on the Plugin’s administration page of Wordpress and upload and active the updated files. This operation does not affect the entries you have already made. However, we recommend the FTP solution, because it’s safer.
Ok, all the others plugin stopped providing #hashtag gallery, pull pics by hashtags, does your plugin keeps working with hashtags?
Yes, our plugin worked for #hashtag Instagram feeds. Only features such as my likes, Any Users has been depreciated by Instagram and had been removed from our plugin too.
We updated to 2.1.8 but can’t get the feeds to work anymore. In order to try to jumpstart it I switched Instagram accounts and got a new token. It worked for about 5 minutes and then stopped again. Now I can’t get it working again even if I renew the access token or switch accounts in an attempt to jumpstart it. Website: anth101.com
The error we are receiving is
Undefined index: data in /wp-content/plugins/accesspress-instagram-feed-pro-218/inc/frontend/grid_layout.php on line 37
Does the issue still shows on your site? Since while viewing your site, we couldn’t see any error message.
Please do clarify the issue through below contact form.
Really great plugin, thanks! Is there an option for conditional loading of css and js-files? I only need the plugin on the frontpage.
Our plugin loads JS and required CSS in only those pages where you have displayed Instagram feeds using our plugin. Only a few CSS files have been loaded overall. If you need to display feed only on the home page then JS and CSS will only load in front page not on other pages as per our plugin’s frontend code setup.
Instagram feed does not work!
If not work please pay back.. Now out of use
We are sorry to know that Instagram feed is not working on your site. Can you please provide us your site url link where the feed doesn’t display or any error message that it displayed so that we can check the issue.
If we couldn’t resolve the issue, then we can proceed for refund.
So please do contact us through below contact form with full issue details.
If you are unsatisfied with our product then please send your refund request from below link and we will process it.
I am having trouble downloading this product.
Can you please explain us the issue once? Is it related with plugin installation and activation in your site ?
If you are still unable to download from codecanyon then please do contact us through below contact form so that we can install and activate our plugin directly on your site or provide you our plugin zip file. Please do send us your requirement.
I purchased this item 5 minutes ago and it is working properly. Please refund my money immediately.
Can you please provide us the issue details through below contact form once so that we can help you to resolve the issue asap.
I have installed the free version of AccessPress Instagram Feed on my client’s website and for the last 3 weeks the plug in no longer displays on the home page. “This user does not exist” is the only thing I now see.
I did see other folks are having the same issue and was wondering when this issue may be fixed?
Does this issue occur on the Pro version?
Thank you for your help with this.
We have released new version 3.0.0 updates to our free plugin with this issue fixed. Please do update our plugin once by clearing all the cache and hard refreshing your browser.
I’ve seen your plugin and positive comments.
I already spent on another plugin e nao foi experiencia boa.
So I need to make some doubts with you.
Yes, I intend to buy.
1 – I want to publish in the blog and for each publication use a # different
Example: Post 1 have #love – Post 2 have #beach – Post 3 have #beer
So, more, dont can recharge errors may occur, or they do not appear, limit the amount of # and @. They can not fail.
You can create multiple Instagram feeds posts using our plugin with each different single hash tag option for each post and then you can display Instagram feeds of specific created Instagram Feeds settings post’s shortcode for specific blog of your site.
Please do inform us if it met your requirements?
We bought this plugin and it has been working great but all of a sudden our home page content is missing and the menu button doesn’t work. Nothing had been updated recently on the site except for WP itself so I began updating plugins to see if the issue would go away. After doing some troubleshooting, I discovered that your plugin is the culprit. When deactivated the site works perfectly… once activated the home page full width slider becomes boxed, all other content on the page is gone and the menu doesn’t work so users can’t access the inside pages of the site. I just downloaded the most recent updated version of your plugin and it didn’t help. I can’t leave it active because the site is live… can you tell me how to fix this issue?
If possible can you send us your site url link with admin details so that we can inspect and check the issue. You can send us your details through below private contact form.
I got sometimes some problem with the plugin, it happens that nothing is fetch from instagram and nothing is display throught the shortcode
But a few days or hours later it’s ok…
Do you have any idea about this problem ?
Did you updated the latest version of our plugin?
Please do check once if the plugin is up-to-date or not?
If it is not then please do update else do check once clearing all the cache from your browser side once.
Update done √
Cleared Browser cache √
Cleared Server Cache √
Always the same problem.
is it possible that it come from the large number of visit ?
Hi… the plugin on my website is not working, it just keep loading and it never shows my instagram feed.
Did you check once clearing all the cache and hard refreshing your browser once? Is the plugin up-to-date with latest version of our plugin?
No of Images to show is not working, I have mine set to 3 and it’s showing 10.
This might be due cache problem. Did you check once clearing all the cache and hard refreshing your browser once?
Pre-sale question: Is there a limit when you first set the IG account of how many post it will get. I would like to get like 20 with a load more button so visitors can see more IG posts.
Thank you in advance!
Using our plugin, you can add the number of post limit as well with load more button to display IG posts as per your requirement.
Hello, I bought the plugin AccessPress Instagram Feed Pro. It works great, but I would like to know if there is any way to share the images of instagram in the rest of social networks
Currently we don’t have features in our plugin.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7
This item is licensed 100% GPL.
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work