8DegreeThemes

8DegreeThemes supports this item

Supported

This author's response time can be up to 1 business day.

38 comments found.

Hi,

There are lots of Javascript and CSS issues. Especially with WooCommerce. Having issues with clicking buttons on cart pages in WooComerce, they do nothign after clicking. And the CSS should adopt most of the theme’s CSS rather than having it’s own sheets for standard selectors ad classes like BODY, sup, DIV, H1, H2, etc…

Lots of standard things where most plugins simply adopt the theme’s CSS rules have been altered by activating your plugin. Please look into this and update your plugin please.

Unfortunately, I don’t have it activated because it causes issues with other things on my site. So giving you the URL would not help since it is not activated. Please install WooCommerce yourself and try to change some things in your cart like deleting, updating quantity, etc… and you can see these issues.

Hello there,

We did check on our plugin system setting up woocommerce and it is working for Woocommerce adding to cart, deleting and updating quantity too. In order to check the issue found on your site, we need to check on your site url directly so that we can fixed these issues.

Thanks

Hello there,

We have updated our new version plugin. Please update the plugin and try to check if the woocommerce processing is working on your site or not since it is working on our plugin system.So, If any issues found regarding our plugin, please do contact us sending your email directly through below contact form. http://codecanyon.net/user/8degreethemes#contact

Thanks

Pre-Sales ?. With the scheduling piece can you start to display the notification down to the half-hour or quarter-hour?

Hello there,

Thank you for writing in.

Currently, datewise scheduling is only available. But we will try to come up with the timewise scheduling feature too in our future updates if possible.

Thanks.

hdpr

hdpr Purchased

Lots of issues.. 1) When ticker mode is selected, it is taking site’s sliders on the ride.. meaning while tweets are ticking, it is also pushing the main content in equal speed from left to right.. so i have to make a choice if i keep this plugin or the sliders of my site.. how do I keep both – any fix on plugin CSS?

2) Custom themes are failing because as message arrives it wipes of color of the banner beneth.. so i am forced to select your pre-made template.. i am fine with that as long as if there is a complete black theme available—its not there right now, so any CSS fix for that?

3) If I want to keep this on top, but not exactly on top, 10 pixels away from top border, can I use any CSS code to keep few pixels away from top border so I can keep it below menu?

Hello there,

For the above all issues, can you please send us your site url link where you have implemented this plugin. So that we can help you out to fixed all these mentioned issues asap. For Custom themes, can you please send us more details on this issue by implementing custom theme on your site page url so that we can check the issue and try to resolved it.

Please do contact us sending your email with site url directly through below contact form. http://codecanyon.net/user/8degreethemes#contact

Thanks

I am interested in buying, but I have a few questions first. I am currently trying your demo version, and the notification bar is not pushing the website content down. Instead, the notification bar is covering the menu. Why is this? Does the Pro version fix this?

I just purchased your plugin and installed it, then my website crashed. I just sent you additional information to login and access my admin controls on my website within your personal messages. Please advise…

Hello there,

Thank you for writing in.

We checked our plugin and there seems no any issue which is causing your website crashed from our plugin. But there seems issue on other external used plugin. Please do contact the author of that plugin which will surely fixed this issue. For more details, we have send you email. Please do check.

Thanks

I have not received any emails. I checked my junk box as well and I have not received anything. Can you please try resending the support email. Or can you tell me which plugin is causing the issue. There are quite a few plugins that are required by the theme in order for it to function properly, so hopefully it is not one of those, or I will need you to create a fix to keep the plugins from having issues.

Hi. great plugin, but I cant find out how to show the notification bar as a ticker. Is it possible to use this effect?

I figured i out. Thanks.

That’s great!! If you really liked our plugin then please give us a rating from below link.

https://codecanyon.net/item/8-degree-notification-bar-pro/reviews/16251068

Thanks

Hi,

I already added my social media links but would like to know how to add a “search” box to this same notification bar please. Have you any demo to watch?

Thanks, Julia

Hello there,

This is to notify you about our latest version plugin have been approved. Please update the plugin and add wordpress search form on Custom HTML for particular notification bar right components.

If any problem while adding custom HTML on the notification bar , then you can view our documentation link provided below. https://8degreethemes.com/documentation/8-degree-notification-bar-pro/ Or simply send us email directly through http://codecanyon.net/user/8degreethemes#contact.

Thanks

Thank you so much for your answer. :) I really appreciate your support (GOOD SERVICE!). I will try to do it now but I still have a question.. I struggle to change the social media bar. Why? I have no idea.. because I feel that I made the right settings. :(

Hello there,

Thank you for appreciation.

Can you please explain about what changes you were trying to do on social media bar?

Thanks

Hi,

I have troubles enabling several notification bars, only the first one will apppear on the site.

When making a custom design the background colour wont change, it stays in some kind of green.

Hope you can help.

Kind regards

Morten

Hello Morten,

Thank you for reaching out to us.

Can you please send us your site wp-admin login details using the contact form available in the below link.

https://codecanyon.net/user/8degreethemes#contact

Thanks.

masseym

masseym Purchased

I just purchase this since the free version worked and I liked it. But, the pro version forces my whole website in to another frame and it will no longer scroll.

Hello there,

Thank you for writing in.

Can you please provide us your site url where you have implemented notification bar pro and where this issue have been found. We will surely come up with some solution after inspecting the issue details.

Thanks

masseym

masseym Purchased

Site isn’t online. It is in development still.

Hi i hace the same problem like the user masseym: “I just purchase this since the free version worked and I liked it. But, the pro version forces my whole website in to another frame and it will no longer scroll.” In my case the bar create a aditional scroll and the original scroll no longer available. I send you a private message with the link. Tanks!

Hello there,

Thank you for writing in. We will surely look after your message and reply back to you soon.

Thanks

Ok, waiting your answer. tanks!

Hello there,

This issue is due to conflict on css. For now, can you please try to remove following css from your plugin file path Path : ../plugins/8-degree-notification-bar-pro/css/frontend/frontend.css

In Line number : 204 here you will find css

body.has-ednbar { transition: padding-top ease 0.3s, padding-bottom ease 0.3s; width: 100%; height: 100%; float: left; position: relative; box-sizing: border-box; }

please comment the height :100% from here such as below code

body.has-ednbar { transition: padding-top ease 0.3s, padding-bottom ease 0.3s; width: 100%; /* height: 100%; */ float: left; position: relative; box-sizing: border-box; }

Then , the another scroll displayed will be removed and the original scroll will be available. If you liked our plugin, then please do provide us rating.

Thanks

Hello,

I am trying to create a notification bar for Mailchimp opt-in form, but I cannot find a way to add more fileds to it. It will only show the email field but I want also a name field, which is a required field for my Mailchimp list.

Is there a solution to show all the fields that exist in my associated Mailchimp list?

Thank you

Hello there,

Thank you for writing in.

Currently you can only show email field for mailchimp opt-in form. But we will try to add this feature of showing other fields too for mailchimp on our new updates soon.

Thanks

bzsaw

bzsaw Purchased

Doesn’t scroll through multiple notifications. Can only set one as default. Color selectors don’t register the call to action button.

Hello there,

Thank you for writing in.

You can set only one notification bar as default bar so that if any pages are assigned with default bar then the page will display the specific selected default bar. And you can choose different notification bar on different pages/posts from specific admin edit page/posts.

Can you please explain about not scrolling through mulitple notification issue? And also it would be more easy for us if you can provide us your site url where you have implemented notification bar pro and where this issue have been found using the contact form available in the below link.

https://codecanyon.net/user/8degreethemes#contact

Thanks

Hi is possible to use the form to inserti a phone number and not an email? Many thk

Hello there,

Thank you for writing in.

With Custom form, currently we have only feature to use name, email and message but you can use contact form 7 shortcode too where you can show any field as required for specific notification bar. You can choose Right component’s static or multiple content display mode and then check on call to action button where you can find Contact form 7 shortcode input field.

Thanks

I use the notification bar to inform the usage of cookies on my site. The notification bar hides after 8 seconds (that the way I want it), but how can I make it that it does not appear again for the same user?

Hello there,

Thank you for writing in.

Currently, we have feature to “Show Only Once For Logged In Users” which will enable hide notification bar forever on click close button once or on dismiss toggle button once by logged-in Users and will work to each logged in user separately. This option can be found on Notification Bar Position toggle section while adding/editing bar.

In order to reset the set cookies for above settings, you can go to Notification Settings and click on “Reset Show Only Once Bar” and reset all the hide options to all the users who have already close the button once and display bar again.

If need any support, you can contact us using the contact form available in the below link.

https://codecanyon.net/user/8degreethemes#contact

Thanks

Hi I buy this plugin, but when I don’t see de Navegation Bur design. I can’t change colours or letters. The bar desappears.

Please fix it.

Hello there,

Thank you for writing in..

Can you please elaborate the issues with more details or you can send us your site url with issues screenshot using the contact form available in the below link.

https://codecanyon.net/user/8degreethemes#contact

Thanks

Hi There I have purchase your plug in and found out that it does not fit my needs would like to return it and get refund, need your help Ariel

Hello there,

Can you please provide us features needed which you had not find it on our plugin as per your requirement so that we can help you. Will be very grateful if you provide us chance to help you.

Please send us required features needed and we will inform you about the possibility to add those features using the contact form available in the below link. https://codecanyon.net/user/8degreethemes#contact

Thanks

EAferi

EAferi Purchased

Hey! Is it possible to use the Notification bar to have HTML on both left and right side as oppose to just the right side being able to have coding? If so, how?

EAferi

EAferi Purchased

So is it possible to have the social icons on the right hand side and the HTML to the left? Cause I thought I would be able to do full html thats why I purchased the product.

Hello there,

Currently, it is not possible to display social icons on right and html on left section by coding but it can be done using custom css. You can add css on Custom CSS field of specific notification bar.

If you need any help or suggestion then you can send us your site url where notification bar have been implemented with social icon and html components so that we can help you out for the class selection to swap the components with simple CSS technique.

Furthermore, we will surely add this feature as per your requirement on our next update soon.

You can send us your site url link by sending your email directly through http://codecanyon.net/user/8degreethemes#contact

Thanks

EAferi

EAferi Purchased

Thank you! I just emailed that to you

Hi, your plugin is amazing :) I have just a small problem on a multisite configuration. After the saving from a child site, the redirection is on the main site. Can you make an update with the fix?

I have make a temporary fix: I have change the line 506 in the file inc/backend/save-edn-bar.php with this:

if(isset($_POST[‘current_page’])) { $_POST[‘current_page’] = str_replace(‘your-main-site-url’,get_site_url(),$_POST[‘current_page’]); wp_redirect($_POST[‘current_page’]); }

Hello there,

Thank you for writing in.

We will check on the mentioned issue and provide the new update with fixed issue.

Thanks

Plugin working fine for English, but when I enter Chinese character, it crashed that the Notification Bar disappear! How to solve it ?

Thanks!

Hello there,

Thank you for writing in.

Can you please send us your site url and details so that we can check on the issue and try to resolve it as soon as we can? You can send us your site url link by sending your email directly through http://codecanyon.net/user/8degreethemes#contact

Thanks

by
by
by
by
by
by