3921 comments found.
Hi,
What is May 13th update about?
Hello, we updated the change log and you can check it now. Regards.
Have any prevision date to discount?
Hi, for discounts, please contact our team in CRM by creating a ticket https://crm.rocket-soft.org/index.php/tickets Regards.
Urgent Please: i cannot accesses my CRM account, even though my license is still valid ???
Please contact our team by email; we will help you. rocketsoftsolutions@gmail.com
Hi, I’m interested in purchasing the Rocket LMS – Learning Management System. Along with the core system, I specifically need the following plugins: Quiz & Certification, Device Limit (to prevent duplicate logins), and Assignment & Homework.
Could you please let me know the total price for this combination? Also, are there any discounts, bundle offers, or alternative pricing options available? The current bundle pricing for the plugins seems quite high, so I’d appreciate any flexibility you can offer.
Hello,
All of the mentioned features are included in the plugin bundle.
In other words, you need to purchase Rocket LMS and the Plugin Bundle you will also get all other plugins at no additional cost.
Unfortunately, we have no discount at this moment.
Regards.
Rozarpay payment gateway not working in web and app, shwoing a blank page only.
Hi, this is popular payment gateway that works properly as we checked. If you have any problems with the product, you can contact our support team in CRM; we will help you. Regards.
This next update, which is taking so long, won’t it come with a more dynamic, personalized, and simple checkout process?
Hello! When will the update be released, and what features will it include?
Hello,
The upcoming update comes with the following features, and it will be released in May:
- Job Board (Official Release)
- Courses Live Chat
- Public Live Chat
- Advanced Affiliate System
- + Many improvements, bug fixes, etc.
Regards.
Hi please answer my previous question that you missed, tks:
Hi will the AI Course Generation, Track Learning Progress, Track Guided Learning Hours, Total Learning Hours and Check Plagarism plugins be added in coming update, Thanks a lot. If no pleas let me know what new plugin is under design for next update, thanks a lot. And confirm the next update date please.
Hello, The mentioned features are not planned for the upcoming update. Regards.
Presales Query;
I want to create a website which has Menu / Selection
Location e.g India >School1 > Select CBSE Board -> Subject-Maths -> Ch1
like that and assign this course to a group of students..
Is it possible? Please let me know or if anyone can show me demo, would be great
Hello, Rocket LMS includes two-level categories. Also, you can manually assign students to courses from the admin panel individually. There is no option to assign students by group. Regards.
Hi,
Possible to disable the language selector when there is only one translated language other than English? Because it looks weird, or English is mandatory from the language selector?
Hello, it is possible. You can contact our team for this case. Regards.
What are the hosting specs needed to run the LMS with all additional plugins & theme builder, & flutter app?
Do u have a roadmap URL for this project, to see the next updates?
Unfortunately, it is not available but you can check our updates history to ensure volume of changes and improvements. Regards.
Do we have the ability to track the users’ (student-instructor) actions in the LMS?
Hello,1- You can control the student using the drip content feature for this case.2- Yes, the prerequisites feature is also available.3- You can track the learning activities of the student using the course statistics feature. Regards.
Thanks for the fast response. Regarding point 3: I am asking about tracking: 1- login in/out to the LMS. 2- What action or click happened in the LMS ex, e.g., instructor 33—open course C4—then add lesson 34A on 22-2-2000
Unfortunately, the activity log is not available in the current version. Regards.
Hi Pre-Sale questions:
1- Do we have the ability to control the student learning path? Can we control him to take the course based on time duration, “not pass all the lessons or course in just 1 day ;-)”?
2- Do I have the ability to set dependencies for the course to act as prerequisites
Hello,1- You can control the student using the drip content feature for this case.2- Yes, the prerequisites feature is also available.3- You can track the learning activities of the student using the course statistics feature. Regards.
1. The last update was November 2025, why has it taken so long to update the script? 2. I checked the demo for instructor and found out that 1. There’s no way to choose currency or input a price while creating a new course. Please Why is that?
Hello, We hope you are well. 1- The update will be released soon with new features; our team is working on it. 2- If you enable the multi-currency feature, you can define the course price in the default currency, and the system will exchange the currency with the defined exchange rates.
Regards.
In the Offline Paymant gateway in the checkout page when we select the account don’t appear the account number and other information for make payment.
Hi, for support please contact our team in CRM. We will help you. Regards.
I can’t install Rocket LMS Plugins Bundle from the purchased plugin_bundle.zip file despite activating the license, but it still gives me the error “File field is required.”
Hello, please contact support team in CRM; we will help you.
Regards.
Hi,
I’m using the Landing Page Builder with the Universal theme as my main landing page. I created a new landing page using the Meeting Booking template and set a custom Landing URL (e.g., “placementtest”), but when I try to access the URL it returns a 404 Page Not Found error.
I noticed the system shows “No Assigned Page” on that landing page. It seems like custom Landing URLs only work when assigned to a system page — is that correct?
My question: Is there a way to make a landing page accessible via a custom URL without assigning it to a system page? If not, what is the recommended way to create additional standalone pages (beyond the homepage) using the Landing Builder?
Thank you.
Dear support, I have not been able to use LMS because the new version has many design issues, compared to the old version, and I believe that purchasing the theme builder will not help. Just to make an example, it’s not possible to have a page title (e.g. “courses”) in the center of the page. I eagerly wait for improvements in any of future updates.
However, today I want to point out a small CSS bug that has never been resolved. You can view in my course page example that div class=”courses-lists-header__overlay-img” is not where it should be, thus positioning the text above the “courses-lists-header” div. Can you please provide a fix for it?
Hello,
One of the logics behind open source products, like those you purchase from Codecanyon, is that you can customize them according to your requirements and business needs.
It is common that you may need to change specific parts of the product.
We will add more components to the landing page builder as it grows,, and one of our desired components is a centered title, but in the current situation, you need to edit the source code and apply your requirements.
For support, you can contact our team in CRM.
Regards.
So basically you will only give us product that is working, but if the product support expires you can simply let the product i purchased cannot be installed? I just changed domain and it is failed to new domain. Why should i renew the support just to make my product up?
I DONT WANT YOU HIDE BY SAYING ANSWERED IN CRM. You fix my ticket now Ticket #25260 – its showing error 500 after installation
Hello,
With all due respect, it is better to check the CRM and the response to your ticket. We tried to explain the process clearly without any hesitation.
For your information, when you purchase Rocket LMS, you will get six months of free support, and your support plan expired on May 2025.
Regards.
