348 comments found.
Please resolve my ticket #3749.
Urgent.
Waiting…
Please check my Tickets # 3750, 3751 and 3749.
Waiting for timely processing.
Thanks.
team releasing major updates right now, they will attend to your tickets soon
Just replied to your comments.
Please kindly check my tickets and process them.
Thanks.
no need to comment on all comments over and over
Please check my Ticket #3740.
Website out of access a moment ago.
Top urgent to fix!
read what we write please
I am facing difficulties with the support as I am unable to get a quick response. Every time I send a message, it takes two days to get a reply, and when that reply is a question, the waiting time increases even more, making it harder to resolve my issue. I believe that a 10-minute conversation could solve everything, but the delayed exchange of messages has been significantly delaying the process. Is there any way to improve this service or speed up the responses?
Ticket #3737
replied
Please check and resolve our Ticket # 3734 ASAP today.
Subject: “Urgent to Fix: License Activation Issues AGAIN”
Our entire team is waiting for the licenses’ activations!
Top urgent.
Waiting…
Waiting.
Please kindly resolve the newly-purchased licenses’ expiration issues immediately.
UNBELIEVEABLE.
Thanks.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again./,.
Thank you for your support.
1. Now we have successfully installed all the purchased scripts without any problem.
2. I will purchase more Add-ons to install today.
Happy to hear that, anything u need just let us know
Hi everyone, when will the next ecosystem update be? There are some issues with token transfers between users within the ecosystem
feature added, it will be on next update
Please check my Ticket $3732, entitled “TOP Urgent to Fix: Unable to access website after nodes’ API update to .env”
Urgent.
i see site is accessable
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again.,.,
Please check my new Ticker #3729 entitled: “Urgent to Fix: 4 Functional Errors Preventing Us from Normal Operation”
We have been struggling with such errors for about ONE month.
Please kindly resolve all of them as TOP URGRNT today.
Thanks.
again its because u didnt add api keys in .env we said that alot , error report sent in ticket
It’s caused by system crash.
We are working on that section, and will be restored shortly.
i see site is accessable
and keep replis in ticket
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again.,.
Please check my Ticket #3715 for the tokens to be imported to my website.
Both “Import” and “Add” token functions are NOT work at all after my system crash last week.
Please kindly resolve it ASAP TODAY.
Top urgent.
Thank you in advance.
again its because u didnt add api keys in .env we said that alot , error report sent in ticket,
Under this Ticket:
Please kindly help IMPORT the listed tokens to my website urgently today.
Thanks.
you shuold reply in ticket only
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again,.
Hi, I am one of the early customer of this add-on and is going to buy 3 more, need help to reinstall. Previously we contacted via Discord at MashDiv#2887. Hope to hear from you soon.
U can contact on support site
Please check my Tickes # 3721, 3715.
Subject 1: “Urgent to Fix: Whole System Crashed after Update on Weekend; Licenses Expired after 3 Weeks of Purchase !!!”
TOP urgent.
Thanks.
U removed lines in .env that said (dont remove)
We have double checked the .env file many times.
All the license information is there without any change!!!!!
Why don’t you do the needed work and fix the problems caused by your wrong update instructions during last weekend?
Top urgent.
you ran the platform as root we said never do that , always run as user
anyway please never do that again, we will fix the file permissions for u this time
Hosting Server is NOW working.
Please get it fixed ASAP today.
Waiting…
Thanks, will attend to it in 2 hours
All the system and website were installed by you.
What do you mean the following
“You ran the platform as root. we said never do that, always run as user”
Don’t understand it at all.
Please kindly provide explain with an example.
Thanks.
you run the command
pnpm updator
as root which will remake all files as root so it will break things
never do that
always make sure u as user when u run commands.
How to run “pnpm updator” as a User, while we log in the server’s Root?
Please kindly advise so that we may avoid potential problems.
go to panel on port 10000 login as root
then go to virtualmin side so it uses the user click on terminal on the left side it will show u username@domain:
u can write commands in that terminal
start with
cd public_html
so it get u in correct path to run pnpm updator
Got it.
Thank you.
ur wlcm
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again,
Please check my Ticker #3715 and resolve the said problems urgently.
Thanks.
site updated and file permissions fixed
please never use root to run the site again
All the system and website were installed by you.
What do you mean the following
“You ran the platform as root. we said never do that, always run as user”
Don’t understand it at all.
Please kindly provide explain with an example.
Thanks.
you run the command
pnpm updator
as root which will remake all files as root so it will break things
never do that
always make sure u as user when u run commands
Please check my Ticket #3715 for the details and logos of the tokens to be imported to my website.
Please kindly import all of them ASAP today or tomorrow.
Top urgent.
Thank you in advance.
Waiting…
again its because u didnt add api keys in .env we said that alot , error report sent in ticket,,
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again.
Please check my NEW ticket # #3701 and fix the remaining problems ASAP today.
Thanks.
Waiting to get it resolved ASAP today. Urgent.
Waiting.
Master wallets deposited native tokens.
Waiting for your help…
u sent in mainnet while your blockchain in config is set to testnet
Waiting for problem resolving, not delay for weeks without moving anywhere.
Its not in issue, u just didnt set up the blockchain config
We ONLY use mainnet for whatever blockchain.
We don’t use testnet at all.
In bsc u using testnet in .env
Help fix it, in case anything wrong.
We don’t use testnet at all.
NO one run exchange using a testnet!!!
Again its not an issue to ifx, its missing info that need filling, go to file manager, edit .env, and add the bsc configs and set chain go mainnet
Its all in docs
Your documents do not have accurate or correct information.
When we follow your guide to set BTC and other 3 chains, the system does NOT work at all.
Similar problems always.
That;s not something we can do form our side.
Check my ticket and resolve the problems please.
Thanks.
It works for everyone else who followed docs and added rpc,,, u know, hundreds others,
Please check my reply under Ticket # 3701.
ETH network still have wallet errors.
Please fix it.
Thanks.
replied,
Due to un-resolvable problems for a month, we had to remove the initially installed scripts to 0, and re-installed the core script last weekend.
NOW:
Please check and resolve our new Ticket # 3734,, Subject: “Urgent to Fix: License Activation Issues AGAIN”
Top urgent.
when u reinstal we need to clean it for u first, we cleaned the licenses now
also please stop spamming same comment over and over and over again
How is the total if I want to bought all in one code and one time setup
How much
Hi, you can add the products to cart and it will show u total
Please check and reply to my new ticket # 3692 ASAP.
Several Fatal issues UNABLE to resolve at all.
Urgent.
Those fetal issues was: you removed lines from .env,, u removed variables from .env
Anyway team will check it out for u as soon as possible
Waiting for your help.
u sent in mainnet while your blockchain in config is set to testnet
Please check my new ticket # 3679.
Also, other tickets have been replied and need your further assistance.
Urgent.
Just replied to your request.
Please check and work it out ASAP today.
Thanks.
you removed important info from .env
we fixed that
you run platform as root which is wrong and ruined files permissions
we fixed that also
never run platform as root please
Please check and reply to my ticket #: 3674 for another critical issue we are facing NOW.
Urgent.
What is it? Ssl is made. And i sent u the docs u forgot to do, and the fact that you have to run cd public_html to enter the folder when u want to run pnpm updator command in terminal,, which shouldve been basic task of vps which is a requirement u shouldve had before purchasing as per our product description
Please note we not available on holidays, team will take care of your ticket tomorrow as soon as possible..
Please check and reply to my tickets #: 3658, 3671, 3672, 3673 for a number of critical issues we are facing NOW, both Admin and Users.
Urgent.
What is it? Ssl is made. And i sent u the docs u forgot to do, and the fact that you have to run cd public_html to enter the folder when u want to run pnpm updator command in terminal,, which shouldve been basic task of vps which is a requirement u shouldve had before purchasing as per our product description ,
Please note we not available on holidays, team will take care of your ticket tomorrow as soon as possible,
Check my tickets #3646, 3657, 3658 for critical issues we are facing since last week!
Top urgent to resolve.
Thanks.
All replied
-0
ur request about worker threads is released just now, we will take care of the rest of tickets next,
Please check my Ticket #3646 and reply.
Urgent to complete today.
What is it? Ssl is made. And i sent u the docs u forgot to do, and the fact that you have to run cd public_html to enter the folder when u want to run pnpm updator command in terminal,, which shouldve been basic task of vps which is a requirement u shouldve had before purchasing as per our product description ..
Please note we not available on holidays, team will take care of your ticket tomorrow as soon as possible
