22690 comments found.
Hey, guys! I noticed in the last 2 versions of the plugin (7.4 and 7.5) that when I create a new row or element, the window scrolls down to that particular element, like a html anchor jump. Can I disable this behavior? Thank you!
Hello, This is a new feature introduced in recent releases to prevent any additional scroll when a new element is appended to the content. Unfortunately at present it is not possible to disable this behavior.
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Thank you. I use your plugin on many websites, due to it being bundled with themes that I use. Please, please make this feature optional via a setting. I’m editing websites on a desktop with a 27” monitor and I really don’t need the jumping, because I have all the page contents within the screen. And I know other people in the same situation. I know we are not direct customers, but we work with WPBakery every day and have always recommended it over Elementor. So, please, try to see this from our point of view – this ‘feature’ is not useful. Thank you for reading this.
Hello! When you upload an image bigger than 2560px, WordPress scales it down, and it shows a link to the original image when you open the Media gallery: https://lopezb.d.pr/i/YiBoB3
For some reason, when WP Bakery is active, that link is missing.
To reproduce the error:
1. Upload a 5k image
2. Click on “Add Media” https://lopezb.d.pr/i/J4xhXj
3. Check the image details
Hello, We tried executing the steps as suggested by you, but we see the original image link on our setup when WPBakery Page Builder is active: https://i.imgur.com/VsOZxw0.png Can you please drop us a message via our profile contact form, so that we can discuss it further incase we miss anything?
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Hi! Please see the directions in the first message. The problem does not occur in the default Media Library (your screenshot) but only when opened from within a modal. Did you open the Media Library (the modal) as per the instructions? Ex: https://lopezb.d.pr/i/J4xhXj
Hello, Yes, we tested it within the Media library modal: https://i.imgur.com/bMxTb4o.png
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Hello, I use the PORTO theme and there is a great part where I can deactivate or activate certain WPBakery modules, which is great in order to reduce frontend pages and have a faster website. Because it must be said, it is very heavy in terms of code. Is it possible to do this because I also use it with another theme but the theme does not have this option. I saw that I can go to WPBakery Page Builder > Role Manager > Administrator > Elements and select the option “custom” access the settings and disable any modules you won’t need for your user role. But will this also reduce the weight of the page on the front end??? THX in advance
Hello, Disabling the element in role manager will prevent it from loading within the editor. Some of it’s code might be loaded from CSS and JS on page output. We are planning to optimise this loading in future, so that only the code related to the elements which are selected will load while excluding the elements which are disabled/not used.
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Hello thank you for your answer, so for the moment the code remains loaded in frontend??? I can’t wait for you to consider the possibility of deactivating the frontend code because it is true that this considerably weighs down the pages of a site and this is not good for Google, thank you again and congratulations for your job!
Hi, Pre sale question for Multi-Store Addons for WooCommerce, In single product page Store name + Stock shows. Is that option in your plugin to show sorting bar, user can easily sort by store name alphabetically.
Hello, The WPBakery Page Builder plugin does not have such an option. It might be something added by an add-on or the theme.
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“Special Offer for WPBakery Customers!”
- No thank you. Now stop reappearing every day for weeks on end. It’s super annoying.
Hello, The message is removed and will not display again if the close option in it’s top right corner is used. It works based on cookies. If the setup is not supporting cookies then in this case, the message might appear again.
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Hi,
WPBakery Page Builder is barely working and if that is not enough you are only adding ads and bloat on it. Please remove those anoying ads that your plugin is showing. Also, you are changing them remotely, and this is not a good practice.
Hello, Thanks for the feedback. I will add it to our list so that the ads display can be improved in the future.
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Please allow us to disable the ads. It’s really annoying. Yes sure when I click on the x the ad is hidden, but after a few days a new ad is showing. Many customers already ask, how to disable this and if this is spam. So please add a filter, to disable these ads once and for all. I did not purchase this product to then see ads. Thanks!
Hello, Thanks for sharing the feedback. It is on list to improve the ads display in near future.
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I’ve installed the Admin and Site Enhancements (ASE) on one of our websites. Everything was fine until i updated the wpbakery page builder to version 7.5. Afterwards there are JS errors on the ASE settings page. When I deactivate the page builder, everything is working fine. Can you please contact the developer and offer a bugfix in the next version?
Hello, Thank you for bringing this matter to our attention. As of now, our team has not conducted compatibility testing between the ASE plugin and WPBakery Page Builder, primarily due to the absence of prior requests for such integration. Should we receive additional requests for the integration in the near future, we will prioritize its inclusion in our development roadmap. If the developer of the ASE plugin is interested in exploring its compatibility with WPBakery Page Builder, we would be more than willing to provide them with a test version. This will allow them to assess and address any compatibility issues for a smoother user experience.
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This is a pre-sales question. Is WP Bakery compatible with PHP 8.X? Until I get around to buying the latest version of WP Bakery I’m using 6.13.0 (came with the theme). Is that version of WP Bakery compatible with PHP 8.X? Many thanks for any help you can provide.
Hello, The latest version of the plugin (7.5) is compatible with PHP 8+. The 6.13 version might not be compatible with PHP 8.1 and 8.2, as we had implemented some compatibility fixes in 7.0 update. You can confirm it on our release log here: https://kb.wpbakery.com/docs/preface/release-notes/
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The error: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated” in wp-content/plugins/js_composer/include/helpers/helpers_api.php:418 was reported 9 months ago and is still present to this day.
How long does it normally take for a bug to proceed from reported by customer, to fixed by developer, to final build release in the development cycle/workflow for WPBakery? Do fixes normally take this long, or how much longer can we expect to wait for this fix?
In regards to the ‘textarea_html’ vc_map() parameter type, why is it still limited to a single field named ‘content’? WordPress implemented a wp.editor javascript class so these WYSIWYG fields can be created incredibly easily, and on the fly. I understand in the past this was a WordPress limitation, but this hasn’t been the case now for years. Will this be changed in the near future or are we looking at development times similar to the above reported issue?
Just to let you know, these incredibly slow development cycles paired with outdated/unnecessary limitations are why Elementor is cutting into your market share.
Hello, Once the issue is confirmed as a bug, it’s bug fix is included in the next update. However, we have not received a ticket related to the error shared by you. If you have already dropped us a ticket via the customer center, then can you please provide us the id of the ticket that was opened?
If the ticket was not previously opened, then feel free to drop us a ticket with the temporary login details and the steps to replicate the issue, so that it can be investigated further to confirm it as a bug.
At present, we do not have plans to make changes to the way textarea_html is rendered within elements. However, I will add your suggestion to our list. This will ensure that if more users are looking for such a change, then we will make sure to implement it.
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9 months ago - https://codecanyon.net/comments/29681343 4 months ago - https://codecanyon.net/comments/30163394 2 months ago - https://codecanyon.net/comments/30286933 2 months ago - https://codecanyon.net/comments/30340450 1 month ago - https://codecanyon.net/comments/30363669
Ok sounds good, thanks for adding the suggestion. I’ll set a reminder for next year and see if it’s implemented.
Hello, The issue reported within the comments is on our bug-fix list and it will be fixed in the 7.8 release.
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Any chance the “Editor scrolls to elements as they are added to the page” new feature can be disabled? I’m finding it to be a little annoying.
Thank you!
- AJ
Hi, There is currently no option to disable it. I will add it to our list to check such a possibility in the future.
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Great! Honestly, just a PHP filter I think is good enough so it can be disabled with some custom code. Thank you again!
Stop spamming the admin area: https://freshy.media/captures/lwW3iPOFPL.png
Hello, You can use the close icon in the top right corner to disable the notification. Once disabled, it will not be displayed again.
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this is the same visual composer or is another more modern page builder
Hello, The Visual Composer Website Builder and WPBakery Page Builder are two independent plugins. The former works based on react-based layouts while the latter render using shortcodes. You can check detailed differences between the two here: https://help.visualcomposer.com/docs/getting-started/visual-composer-vs-wpbakery/
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Hi guys,
Would you consider creating a “load more” or infinite scroll for your plugin that would take advantage of <-page break->?
I use WP Bakery Page Builder extensively and a lot of my pages are very long. I would love to split them into smaller sections that get loaded automatically as users scroll down. This would greatly improve the loading speed. I have not yet found a plugin that can accomplish this with your builder.
Hello, I am afraid, we do not have such a feature planned yet. However, I will add this onto our feature request list.
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Thank you. Please do. Such a feature would be a major improvement for speed and performance of lengthy pages. If it were offered as an add-on, I would buy it in a heartbeat.
Thank you for the update!
Just a small heads up about a little visual bug in 7.5. Looks like the container controls are now blue but they have a yellow hover and the plus icon has a yellow tip: https://a.cl.ly/12ubLnrQ
I could be wrong, but it doesn’t appear to be intended. Especially since other blue controls have a dark blue hover, not yellow.
Thanks!
- AJ
Hello, Thanks for reporting. We have added it onto our list so that it can be investigated further.
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My favorite WP Editor for sure! However, I’m starting to see on a site I was just updating that firefox isn’t displaying fancy images for some reason. Other browsers are showing the images but not firefox. I know, firefox sucks but clients still use it lol, i prefer Brave. Here’s the page in question if you want to check it out.
https://www.drpain.com/got-muscle-pain-dr-pains-is-the-answer/It looks like you are using a third party element for the images . This could be added either using the theme or a plugin . We suggest you get in touch with the third party element author for this .
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We purchased this in a theme and as a separate stand alone plugin. It is presenting this error: Warning: Invalid argument supplied for foreach() in /home/customer/www/eruditenursing.education/public_html/wp-content/plugins/u-shortcodes/university-shortcodes.php on line 142
The array is this…
What would be the valid argument for your plugin to function as intended?
Hello, The error shared by you is coming from a third-party plugin “u-shortcodes”. You can see the error location pointing to: wp-content/plugins/u-shortcodes/
Maybe the plugin is modifying the page builder. We can recommend contacting the plugin developer, so that they can guide you further.
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Thank you!
Hi, the plugin came as part of the theme I purchased. I’m facing a problem, I create a blank page, put a row there and a text block in it. Next, I set the properties for the row to occupy the entire width of the page and change the background color. I expected my text to appear across the entire width of the page with the background I specified. The problem is that nothing changes, everything is absolutely as if I had not changed these 2 properties. My question is. Could this be due to the fact that I have limited functionality of your plugin due to the fact that I did not buy it from you directly? Thank you in advance, Igor
Hello, There can be restrictions on plugin features if they are disabled/modified by the theme. For the text to be across the entire width of the page, you can select “stretch row and content (no padding)” under the row settings.
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Good afternoon, I was having this problem on my website, and now I went to test it on your site in the demo section, and I’m encountering the same issue. The first page is all okay, but the others get cut off in the post grid.
https://ibb.co/ZBKsvSZ https://ibb.co/LC9bMNT https://ibb.co/tMY7FhH https://ibb.co/6YQJxPR https://ibb.co/416KnJP https://ibb.co/Pt9vtwV https://ibb.co/RCbzzwS https://ibb.co/q0DbBYc https://ibb.co/tJchcyy https://ibb.co/SckBq74 https://ibb.co/dgcrJ66Thanks
Please use support.wpbakery.com and share your temporary website credentials with steps to replicate the issue so that our support team can investigate your issue and help you out.
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The problem is also happening on your website because this screenshot is from your website, so your tool has a bug that should be fixed.
WPB vs. Yoast SEO?
I own just over 30 copies of the7 Theme across multiple Code Canyon accounts that comes bundled with WP Bakery and is in use along with Yoast Premium.
Question 1: Is there any conflict with using both Yoast Premium and WP Bakery SEO on the same site?
Question 2: Can WP Bakery provide any real world metrics to the benefits of using its own SEO toolkit vs. Yoast?
Hello, 1) The WPBakery SEO tool does not conflict with Yoast or affect data that is already entered using any existing plugin.
2) The WPBakery SEO tool is custom made to detect data added within elements of WPBakery Page Builder. This means that it can analyse and suggest changes based on data that is rendered using page builder shortcodes which many SEO plugins cannot analyse.
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Thank you very much Rohan. I have a couple items for the WPB wishlist.
1. Provide some real world metrics with and without the implementation of the SEO feature. 2. A Yoast to WPB SEO migration tool because without one, I’m looking at countless hours to migrate manually.
Thank you again, Paul
Hi, Thanks for sharing. We will add it to our list as feature requests.
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