Could your extension be compatible with the plugin at https://codecanyon.net/item/woocommerce-prices-by-user-role/8562616? The prices of the product vary according to user groups. Can we export the data based on user group prices when exporting?

Hi There, could you reset my key?

License Already Active on Another Site Please deactivate and try again

Hi, I haven’t received a response to my support request by email for more than a week now. It is urgent to get the data imported and to fix those bugs in the plugin.

For some reason I can’t sign up for your support system. There is an error. So I am posting here and this is an urgent issue, so I am hoping it doesn’t take a long time like other people are saying.

I am having a problem when importing orders where there is a 500 error (see below). If I run the import again and tell it to update the products on the order, it will then update that order it hung on the first time successfully, but then cause another error at the next order that had a coupon on it…

2024-03-20T21:57:13+00:00 CRITICAL Uncaught Error: Call to a member function is_type() on bool in /wp-content/plugins/woocommerce/includes/class-wc-coupon.php:898 Stack trace: #0 /wp-content/plugins/woocommerce/includes/class-wc-discounts.php(331): WC_Coupon->is_valid_for_product(false, Object(WC_Order_Item_Product)) #1 /wp-content/plugins/woocommerce/includes/class-wc-discounts.php(264): WC_Discounts->get_items_to_apply_coupon(Object(WC_Coupon)) #2 /wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(1375): WC_Discounts->apply_coupon(Object(WC_Coupon), false) #3 /wp-content/plugins/woo-import-export/includes/classes/import/extensions/wc/order/items/class-wpie-order-coupon-item.php(39): WC_Abstract_Order->recalculate_coupons() #4 /wp-content/plugins/woo-import-export/includes/classes/import/extensions/wc/order/class-wpie-order.php(102): wpie in /wp-content/plugins/woocommerce/includes/class-wc-coupon.php on line 898

I am reaching out regarding an open ticket that has remained unresolved for several months now, 6 in total. Despite an initial response, subsequent communication has been lacking, leaving me feeling neglected and frustrated.

Regrettably, the level of support I have experienced thus far has fallen far short of expectations, ranking among the poorest I have encountered on this platform. I understand that your team may be facing challenges, possibly overwhelmed by unforeseen circumstances.

While it appears that my support period may have expired, I must emphasize that I have not received any meaningful assistance during the past six months. Could you please provide clarity on whether there are plans to address this issue or if the software will continue to be marketed without adequate support?

In addition to my ticket submission, I also took the initiative to reach out via direct email, yet regrettably, I have not received any response. As a result, I am left with no choice but to explore alternative avenues for resolution.

At this point, my frustration has reached a peak. Nevertheless, I remain open to cooperation and resolution. However, for progress to be made, I implore you to prioritize establishing a more reliable support system.

I appreciate your attention to this matter and look forward to a prompt and constructive response.

Hello. I own the PRO version of your plugin and have it installed on one website. Everything is updated. It fails to export and throws an internal server error 500.

Please see the screenshot attached: https://share.cleanshot.com/XPFldGt5

Your help would be greatly appreciated.

Thank you.

Does this plugin work with Woocommerce Version 8.5.2? In the description you only mention up to Version 7.x.x

Hello,

Can you please check Ticket #1992 ? It’s an urgent issue about Polylang connections.

Thanks a lot.

Best regards, Simon

hi I’m looking for a plugin with which my customers can select my WooCommerce products in the frontend and export them to their own WooCommerce shops. Can your plugin do that too? or could you create a plugin like this for me

Hi, I need increase my price while import….. I add in function php

function increase_price( $data = [],$content=”” ) { $data1= isset( $data[ “cena” ] ) ? $data[ “cena” ] : 1; return $data1 * 1.08; }

my price column is “cena”..... But price not changed…. where Im wrong?

The plugin generates duplicates every time, and is not because the “empty SKU” problem. I’m asking the support but despite saying they will answer in 48h it’s been two weeks and I got no answer.

If it works, the plugin seems to do the job, but if you have issues… don’t expect much help.

I’m referring to ticket [Ticket #1964] by the way, just for if the author reads this.

Hi, I have price in xls column…. How I can add some percent fee using your plugin while import products?

Hi Team, I abandared my domain so can you please change my domain with this plugin or de-register?

Hi, I attempted to import a custom post type and custom taxonomy using the Polylang addon. However, I observed that the imported post is unable to establish a connection with the original post or taxonomy during the import process.

I followed the instructions and entered the original language title. Nevertheless, after importing, while it does import in as the desired language, it fails to connect with the original post or taxonomy.

Is there something I overlooked in the original and import post or taxonomy?

Could you kindly provide some documentation regarding this feature? Thank you in advance.

Hello do you have integration also with the plugin All in One SEO Pack

Hi,

Could you please help me on this since i cant find any documentation on the exact settings to used.

We are trying to import 13,000 products on a daily based to update the stock and prince information.

I would like to know what is the best number of iteration record to used? I already try different value but it takes almost 3-4 hrs to finish the process.

I am used external cron job to trigger it to run.

In the Automatic Scheduling with Background Import tab what is the purposed of Import Interval and Import Interval Start Time?

I cant find this on the documentation page.

Thanks Rey

Hello. Do you have a refund policy for the Woo Import Export plugin? I want to test it and a friend who bought for his site says don’t. He keeps getting timeouts and 10-20 copies of the same product, even though he says he selected skip existing products. (he said he exported data using the same plugin). So I don’t wanna risk it if its going to give me same problems

Hello can you please advise on this Ticket #1934 we submitted some time ago, nearing 2 weeks now. This needs an urgent response please, I see you are responding to others, why is this not being addressed at all…

Does this plugin support automatic field mapping?

Hello can you please advise on this Ticket #1934 we submitted some time ago, nearing 2 weeks now. This needs an urgent response please…