22690 comments found.
Hi, i want to update to paid version. I had it before free in a template. How long can i use one licence?
Hello, The purchased license is valid for lifetime with lifetime free updates.
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Hello. I have just looked and this plugin does not support wordpress 5.6.x and was wondering when this functionality is going to be released. There are a few issues with the functionality of the plugin and it does not work well with woo commerce at the current time. Especially when showing products the first instance works fine but after that any other instance is messy.
Hello, We have released 6.5 version which is compatible with WordPress 5.6 release. If you are facing any issue after the update, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi. How do I keep the tabs inline when it goes to the mobile size? Currently, the tabs are stacked on mobile. Thanks.
Hello, Our standard tabs had such feature in past, but at present it has a bug. We do have many third party add-ons which have their own tabs and might have such a feature.
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Cool. Do you have any links to them?
Hello, You can them under add-ons section of codecanyon.
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Any intentions to add full svg support like the competing plugins have?
Hello, The WordPress natively does not fully support svg. At present we do not have a plan to add full svg support.
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I realise it doesn’t but with plugins, I can use SVG images in the normal Gutenberg editor, and most of your competitors now have a solution. Elementor has it. Divi has it. And you don’t yet even have a plan for it?
SVG images are totally the bomb when it comes to page speed for certain images. I think its an oversight.
front end editor (WPBakery) is not showing but it is enabled. How can I fix this?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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how can i download previous version? on kalium theme not work editor
Hello, Please open a ticket via support portal: https://support.wpbakery.com/ so that the support team can share the older version with you.
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Still trying to find a solution with php critical error when using excerpts module on grid builder (X pro theme) Unfortunately the theme developer considers WpBakery as 3rd party as well and doesn’t help. Any ideas why excerpts module could cause php errors?
Hello, We are unable to replicate such an issue at our end. Please make sure that you are running the latest plugin version which is 6.5.
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You can replicate the issue if you test a “post grid ” with excerpts, on php 8 (plugin version 6.5). Php critical error occurs and page crashes!
Started getting critical errors on certain posts after updating to 6.5. Determined it was Encyclopedia Pro throwing the errors and this is what the developer said “This is a problem with WPBakery Page Builder. They use a filter for “the_content” which returns null instead of an empty string. This is a bug which needs to be fixed in their plugin code.”.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can check it.
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Strange issue after the WP Bakery 6.5 update. If you make a change to an existing page, the changes are not reflected on the front end. My website is on Wordpress 5.6. This doesn’t happen if I revert to WP Bakery 5.4.2. WP Bakery came with my theme, so I do not have a license.
Hello, As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of WPBakery Page Builder for support access).
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Hi!
Please update the changelog here: https://kb.wpbakery.com/docs/preface/release-notes/
Version 6.5 is missing there!
Hello, Thanks for pointing out. We have forwarded it to the concerned authority to update the changelog. It is currently available at the bottom of item details page: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
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Thank you!
I did the update and it is still not working. I can not make edits backend and frontend.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Excerpt element on Grid Builder causes critical error after updating to X Pro theme v4. Please fix
Hello, The X pro is a plugin coded and supported by a third party developer. If there is an issue arising from it, then you can contact the theme developer regarding it.
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Hi, The latest v6.5 download doesn’t seem to contain a zip file of the plugin to upload … is this an oversight, or do we have to replaces the plugin folders by FTP to update now?
Hello, It looks like the browser at your end unzips the .zip file during the download. You can instead download the file via another browser to download it as .zip.
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Hi Rohan, Thank you for your reply. I apologise … I had download the zip with all the files, rather than the installable one. Now works fine. 
It becomes really painful to do the updates. Why, is it not possible to do them just by clicking on the update button. You have to deactivate, delete, re-install …
And when I go to the dashboard I got this message An error occurred while updating Page Editor: License is not activated. I have 5 licenses from you??
Hello, You can activate the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/ to avail auto-updates.
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Hi, Sorry, but the product license is registered, and nothing is done automatically
Hi,
My icon library are not loading all icons from FA, it just show a small rectangle . What to do here?
Hello, It looks like a third party code from plugin or theme might be altering the icon display. You can check it by deactivating rest of the plugins and by switching onto a default theme like twenty twenty one.
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i have the same problem, i see a blank screen
Hello, Please update the plugin to the latest version 6.5 which was released a few hours back.
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so i downloaded the 6.5 and unfortunately the error is still with me.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hey guys, so I loaded the 6.5 and it still does not work, everything remains white as before.
have uninstalled again and reinstalled, but still white.
i have the same problem, i see a blank screen so i downloaded the 6.5 and unfortunately the error is still with me.
Hey guys, so I loaded the 6.5 and it still does not work, everything remains white as before.
have uninstalled again and reinstalled, but still white.
Hello. I cannot create new pages with backend editor anymore and there is no switch button after todays WP update. I can still edit old pages with content, but not the new ones. could you please help?
Hello, Please update the plugin to the latest version 6.5 which was released a few hours back.
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Thank you. Will do right away.
I have the same problem with backend not working but my front end does, and I have another issue as well. I reupped my support with you and on your site it shows I still need to renew. So what is the next step so I can send a support ticket to get me fixed.
Hello, Please update the plugin to the latest version 6.5 which was released a few hours back. If you renewed the support tenure on codecanyon, then in this case you should import it your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import.
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I just DL the file and it is still on here as 6.4.2, as soon as I see the changes I will update.
I just updated to WP 5.6 today and I updated WP Bakery Visual Composer to 6.4.2 today. I am not unable to edit any pages using the backend or front-end editor. I have already made sure that “Disable Gutenberg” was checked in the General Settings. When will a new release be made to fix this?
Hello, We have just released the 6.5 version of the plugin. Please update it at your end.
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Hi,
Just updated MAMP today and I switched to PHP 8 to test my websites. I just wanted to report some deprecated messages and warnings that are triggered by WPBakery Page Builder 6.4.2.
Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /Users/ylli/Sites/localhost/local-kalium-beta/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203 Deprecated: Required parameter $width follows optional parameter $attach_id in /Users/ylli/Sites/localhost/local-kalium-beta/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366 Deprecated: Required parameter $height follows optional parameter $attach_id in /Users/ylli/Sites/localhost/local-kalium-beta/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
Thanks!
Regards, Ylli from Laborator
Hello, We have identified these issues with PHP 8 and it will be fixed in the compatibility release.
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