1125 comments found.
Hi, for some reason, there’s a conflict with the Schema Pro plugin – https://wpschema.com/ that prevents the date picker from showing in the backend for timeline events. How can we fix this so there’s no conflict? Here’s the error I’m getting in the console: wp-content/plugins/wp-schema-pro/admin/assets/js/timpepicker.min.js?ver=1.7.0:1 Uncaught RangeError: Maximum call stack size exceeded at e.$.datepicker._updateDatepicker [as _base_updateDatepicker] (timpepicker.min.js?ver=1.7.0:1)
Hi there,
Please contact us at contact@coolplugins.net , we will provide you appropriate solution.
Thanks
Hello How can i only display year for the date for example 2017 , 2018, 2019
Please use date-format=”Y” inside your timeline shortcode.
or contact our support staff at contact@coolplugins.net if there is any issue.
Hi, In the directions on how to activate your license. You have it on the DOWNLOADS page. It actually is found once you click on the plugin and then you go down to the bottom of the page to see license keys. I looked for about an hour so I am certain this is a problem for other people. There is no download any more. No more pdf in Envato. I recommend updating the list on how to enter your key to something like this. 5. COPY AND PASTE THE LICENSE KEY 6. PASTE THE KEY INTO THE FIELD 7. Check here for detail instructions…
1. Login your Envato Market / Codecanyon account.
2. Hover the mouse over your username at the top of the screen.
3. Click ‘Downloads’ from the drop down menu.
4. CLICK ON THE PLUGIN AND LOOK TOWARDS THE BOTTOMThanks for feedback, we will sure update this info inside plugin.
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-I installed Pro onto our test server, and then pushed to our live domain, but now our purchase code won’t validate. How do we update this?
Hi there,
We already have an option on registration page to deactivate the license to use on another domain.
Or Please share your license key at contact@coolplugins.net I will deactivated your license from our license manager, then you can use on another domain.
Thanks
There is nothing listed on the Registration page that talks about deactivating a license.
Resolved via email support.
The free version works fine. But the Pro version doesnt, despite the fact, I deactivated the free plugin. Can I cancel the purchase? Thanks Best Claus
Please share error log or any error screenshot with our support, we will sure help you.
contact@coolplugins.netHoping to get some timeline on my site – purchased pluggin but the date/stories is very different to that shown in your documentation. Says I must use the pop calendar- this does not pop up – At the moment the plugin is not working as stories can not be saved because of date issues
Hi,
I found your plugin awesome just wanted to check with you. If in near future are you planning to build this plugin AMP compatibility.
Hi, Thanks for appreciations. Sorry, We still don’t plan for AMP compatibility. But we might be integrate it in the future. Thanks again,
Can I use my blog posts for this?
Hi there,
Yes, you can use create timeline of blog posts. Please check in documentation how to create timeline of blog posts -https://docs.coolplugins.net/doc/cool-timeline-pro/create-vertical-content-timeline/
Thanks
I need to change the registered URL on key b0ab28db-1762-4483-bd38-46230cc9cba6 . It was previously registered to a dev URL that has been removed.
Hi there,
Please do not share confidential details at here. Please delete key. You can share License key at contact@coolplugins.net
Thanks
How do I remove the dashed text-decoration on the H1 elements?
Hi there,
Please share your website specific page URL where you are displaying timeline, so that we can check and provide you appropriate solution.
Thanks
I need to use this plugin on both a test/development server and live production site. The plugin will only let me use it once. How does one use on both?
Hi there,
Please share your license key at contact@coolplugins.net, we will update your license key.
Thanks
License is not verified yet! Your key has been installed on another domain) Developer’s Support Validity Status: ❌ N/A
I removed that domain, it no longer exists. Because of the problems with some code canyon plugins. It’s not viable to load them on a live site.(ngl you’d have to be an ultimate noob to be doing that)
Could you imagine the shit I’d be in if I loaded a plugin on a customers live site and it killed it.
Anyways can you remove the domain tied to this licence on this account thanks
You need to deactivate license from registration page before moving a domain. Currently please share license key with our support staff at contact@coolplugins.net – we will update its status.
Hello,
I had used “cool timeline pro” on wuhanrecord.com. However, I have changed my website to wuhanrecord.org. Now, I have been asked to enter the verification code every time, but the current one doesn’t work.
Thanks
Hi there,
We already have an option on registration page to deactivate the license to use on another domain.
Or Please share your license key at contact@coolplugins.net I will deactivated your license from our license manager, then you can use on another domain.
Thanks
8ca5dd62-3ea3-4ede-873e-d446672d9f1d
here is the key, thanks
Please don’t share license key in the public forum.Please remove it and contact us at contact@coolplugins.net
after the latest WP update the date selector is no longer working and I am unable to add new stories based on date due to this. Please advise
Are you getting any error message in the browser console window? Please share with us
only asks me to enter a valid date next to the date box. If i put in a date and time in manually it just errors out.
The datepicker does not populate anymore, here is the error…...Please enter a valid date Please select story Story Date / Year / Time using datepicker only. Date Format( mm/dd/yy hh:mm )
Please contact us at contact@coolplugins.net for fast response.
Hi,
I recently bought Pro version. Is it possible to choose which story description goes to right or left side of the vertical timeline? I can only see option to place all stories on one side or have them be placed on left and then right side.
Stories will automatic placed left right side based on their order in vertical timeline – you can not choose.
I see. Is it possible to refund my purchase? This is something that I thought was easily possible and I need that a lot.
You can make a refund request with a valid reason at here – https://codecanyon.net/refund_requests/new
Refund terms:- https://codecanyon.net/page/customer_refund_policy
refund please
please share a refund reason… if there is any issue let us know!
Hello Cooltimeline Team,
Your plugin was cool, i used it on many page… BUT it makes the pagespeed slower of 3/4 secs per Cooltimeline (on mobile) !
And as google base the pagespeed of a website on the mobile version, you plugin will penalize our websites.
Do you have any update to fix it ?
You want an example ? Here are some report :
- 0 timeline => 3.7 sec speed => https://gtmetrix.com/reports/sourcing.docshipper.com/M7EOc3Y6
- 1 timeline => 6.8 sec speed => https://gtmetrix.com/reports/sourcing.docshipper.com/HhQs2lVk
- 2 timeline => 12 sec speed => https://gtmetrix.com/reports/sourcing.docshipper.com/9cpBWtLi
If there is nothing in the pipe to fix it. I’ll have to delete this plugin.
No our plugin will never penalize your website inside Google – I provide 100% guarantee to that.
According to me, Google speed test is not a good tool, please check mobile results to world’s top searched website:-
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fcoinmarketcap.com&tab=mobileOur plugin uses Wordpress standard post-type code flow so it is not the case behind the page speed.
I checked all of your pages shared above, You can find that first page has 342KB data, second one have 491KB data while third one 550KB data.
So if you load more content on your page then it will increase page length and make page heavy so it will take time to load. Your first page has too small content so loading fast while others have large content so loading slow.
Please create a test page just by vertical timeline with 4-5 entries and then check its speed test.
Also I suggest you to check once by turning animations off from vertical timeline.
But still we will also work more on plugin speed optimization and release it with next updates.
let me reply point by point :
1) “Google speed test is not a good tool” ==> Well, that’s why I sent you GTmetrix reports (which is the reference)
2) ” I checked all of your pages shared above, You can find that first page has 342KB data, second one have 491KB data while third one 550KB data. ” I’m not sure if it’s a joke or just a way to avoid responsibility ! I won’t even comment how 60 Kb can increase 6 sec pagespeed according to YOU.
3) ” Please create a test page just by vertical timeline with 4-5 entries and then check its speed test. ” => It’s done already and you will find the same result you find here : – 1 timeline => 6.8 sec speed => https://gtmetrix.com/reports/sourcing.docshipper.com/HhQs2lVk
4) “Also I suggest you to check once by turning animations off from vertical timeline. ” => This is the only thing i didn’t try. Will back to you with results once it’s done
Can you please create a test page just by 1 vertical timeline without any other content on page – we will sure check best solution for that.
Please check our demo page with 3 simple no image timelines – we didn’t add js, css combining method using cache plugin – still it is showing nice results -
https://gtmetrix.com/reports/cooltimeline.com/BhPJTI9LHere is the results for the test page : https://sourcing.docshipper.com/test/
(I test only on mobile version)
- 1st test = 3.9 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/ZOLdrrZ9
- 2nd test = 3.9sec : https://gtmetrix.com/reports/sourcing.docshipper.com/mpS4t3Mc
regarding the animation, i don’t really know how to remove it. I tried several things on cooltime setting (into the wp-admin dashboard) but can’t really find the way. Animation can be “slide” or “fade in” but there is no option to disable it.
you can use animation=”none” attribute inside your timeline shortcode.
I suggest to use Litespeed Cache plugin with Litespeed server for best speed results.
Above test results are showing good speed results more you can increase by using litespeed server.
I’ve just removed the animation and now :
- 4.8sec : https://gtmetrix.com/reports/sourcing.docshipper.com/RU5kwCap
- 4.7 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/GF8hjWbN
I’ve make another test with a blank page (i’ve just written “test 2” in the middle), here are the result :
- 3.6 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/JqAbOx64
- 3.6 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/8zD4jiku
And finally i’ve retest with animation on fade-up to update previous results :
- 5.2 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/g3AsBUHG
- 5.2 sec : https://gtmetrix.com/reports/sourcing.docshipper.com/GMm1gGxe
(BTW i’ve just reduced TTFB from 1 sec average to 120ms)
Thanks for sharing all info, I have passed all info to my development team, we will surely work on more possible optimization things inside our plugin in upcoming updates.
Shopping around for a nice-looking, responsive, vertical & horizontal timeline WP plug-in. How’s your support response time? Is it possible to create individualized timelines based on registration form responses and database information?
Support Time:- 9:30am – 6:00 pm (Mon – Fri) – IST time
Our timeline plugin is based on WordPress post-type system, you can create timeline from any post-type entries.
If you can record your responses as a post-type then you can show them easily inside a timeline.
Thank you so much for the quick response! Any suggestions or recommended online sources to show how I might start that process?
Sorry currently we don’t know much about your system and how you are going to save records so we are unable to predict any solution.
Hi
On my Timeline, the animations are not working: https://amplus.ch/test-2my shortcode is: [cool-timeline category=”” layout=”default” designs=”default” skin=”default” show-posts=”10” date-format=”F j” icons=”NO” animation=”flip-right” story-content=”short” based=”custom” compact-ele-pos=”main-date” pagination=”default” filters=”no” order=”ASC” ]
Hi there,
Could you please check timeline in Wordpress default theme and after deactivating other active plugins one by one.
Or contact us at contact@coolplugins.net
Thanks
Thank you
Hi! how can i migrate the stories because I’m triyng to migrate 18 stories that I have in a other website but the option to migrate show the message “Nessuna storia è disponibile per la migrazione”.
Hi there,
The migration option in Cool Timeline Pro settings is for Timeline stories migration from Cool Timeline Free version to Cool Timeline Pro version.
If you would like to add Timeline Stories from one website to another than kindly Export/Import timeline stories.
Feel free to contact us at contact@coolplugins.net if you need further assistance.
Thanks
