2317 comments found.
Hi, can I use this application for Laundry wash and dry services? Can I change the products to services?
Yes, it can. Just simple change stock manager to no. It became service product type
hi. Presale question. is any chance to integrate de pos with odoo? regards
our pos use for Woocommerce. If you use any plugin integate woocommerce + odoo, it can work as you want ( pos -> woocommerce -> odoo ) that is .
Hi I would like to install a printer to print receipts and barcode . Which printer do you recommend (wireless and/or not wireless) ? do you have a documentation on how to do the setup of the printer ? Thanks
my plugin use print via web base , it support almost the printer. to make sure , you can try on my demo . just make sure your printer support print via web is enough. tks
Can you recommend certain brands or products because Im afraid I buy the wrong ones? you can just give me brands names and models or the products amazon links . thanks
Can you check please if I can use this printer to print OPENPOS’s receipts & barcode ? https://www.lazada.com.my/products/sunmi-android-pos-i547580251-s1086856509.html?
i don’t know that device, in my test in dev, i am using device : EPSON TM-T82
Hi, I wanted to request following things: 1. Is it possible to send an automated daily END OF DAY REPORT to specific emails. This report can be generated and sent when the cashier closes the session for the day.
2. I can’t search for customers. Nothing shows up in the customer section
3. I want to change “Tables” section name from Tables to Pagers. Was also hoping to change the Tables icon. We are using smart coasters/pagers in our cafe. We assign these coasters to each person who wants to dine in. I can change the name myself if you could point me to the script.
this is my answers: #1. when logout , the z-report AUTO send to admin/pos/report/z-report. #2. pls try search with email , phone , i have no idea when i can’t check, i can help check via support ticket #3. you can change text by translate : https://support.openswatch.com/kb/faq.php?id=9 change icon by custom css , insert custom css at : admin/pos/setting/custom css
I’m trying to open a ticket support or creating an account on Support system, but I don’t receive any email confirmation, I opened a ticket last week and support didn’t reached to me yet.
pls check , i replied, your ticket is #721877
Hi
We just purchased your POS and have to say great work, we were using actualityextensions POS plugin previously.
Is it possible to show only specific categories on different registers/outlets?
Scenario is reception see for example only Peak and Off Peak categories
Cafe see the specified categories excluding the above 2.
we have no feature to set different category on different outlet, all outlet same category. but we have feature set product on outlet . this is how to set product on a outlet : https://prnt.sc/oz3pxh . thank you!
Hi,
1. I have 2 outlets currently. Can I have different prices for item at different outlets?
2. If I have multisite, would they sync the products and deduct the product quantity for their specific outlets?
Thanks.
This is my answers for your questions : #1. it have no different price per product, in your case just create 2 different product and assign those product to your suitable outlet : https://prnt.sc/oz3pxh #2. the stock sync follow outlets, this not relationship to multisite . thank you!
1. If I install this POS at two website, and can i sync for outlets between them? For example outlet 2 in website1 and outlet 2 in website 2 are same, can i make sure their product sync ?
the pos link to current website , you mean different database , different wordpress / woocommerce ? it can’t sync if different wordpress instance .
when entering a customer in the customer search box, what field(s) is that search looking at – I have customes on my woocommerce site that are coming up in that search and some that are not and I don’t see a pattern. the search also seems slow, even when found. i already check the “use the local” not the search my site online setting. please provide more detail on what fields I should have on the woocommerce user record to be found on the search box and what can i do to improve the speed. thanks!
if(!function_exists('custom_customer_seach_type_op_get_login_cashdrawer_data'))
{
function custom_customer_seach_type_op_get_login_cashdrawer_data($session_response_data){
$session_response_data['setting']['pos_customer_autocomplete'] = false;
return $session_response_data;
}
}
add_filter('op_get_login_cashdrawer_data','custom_customer_seach_type_op_get_login_cashdrawer_data',20,1);
to yourtheme/functions.php
with this code, it have no auto complete, you complete your search term and press Enter to search, it will more faster cause reduct the request to website
hi pls refer to this video: https://www.loom.com/share/a6745021835b4faabdd2134611eac7a4
1. y all register show all user? 2. product cannot show 3. how to close today sales?
tq
This is my answers: #1. register show all user to quick swap like as seller #2. product can show , but loading mode, check this guide to speedup : https://support.openswatch.com/kb/faq.php?id=38 #3, close today sale by logout , data auto save in admin/pos/report/ choose z-report pls drop support ticket on support.openswatch.com if need help , i am not recommend publish your site info on publish comment . tks
1 what mean?
yes, register show all user / staff when for quick swap seller without logout and login . it in pos / click on user item / https://prnt.sc/rdr9qq
i understand change seller mean, but my question is example register 1 only allow david, sim and cally to access and register 2 only allow tan, kimi and tom to access, so when click the red button it will not show all user, only show those related. how to?
this can help via support panel . pls open a support ticket, tks
Hi, I just created a support ticket but didnt get a Ticket Number. Anywho, following is my issue:
Hi, When I click “Open POS” Button, I get the following message: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at info@centos-webpanel.com to inform them of the time this error occurred, and the actions you performed just before this error.
Can you please fix this issue?
Also, I need detailed explanation on how to use the Points and Reward plugin. I know that you have one. But is it standalone? Or is it simply an integration script and requires original WooCommerce Points and Rewards plugin?
Secondly, I can’t see the list of customers and neither can I search for the customers that I have already added. Is there a fix for it?
Btw, I have just procured this plugin and have 6 months of support
Thanks.
pls follow ticket, i already response . we provide free “integration script” only. the “WooCommerce Points and Rewards” from woocommerce , not from us . it mean you need openpos + WooCommerce Points and Rewards + “integration script”
Hi. I did not receive any email regarding the ticket. Can you please tell me how to follow up with the ticket, as I didnt receive any ticket number. Thanks
your ticket : #870743 that cause your hosting protected the folder with 777 chmod, to resolve, just simple chmod folder : plugins/woocommerce-openpos to 755 and child folder too.
Hi, I changed the permissions as per your request. However, the problem is not fixed
yes, pls check your email to reply on ticket you created with your site information to help check. tks
as i had told you before, i didnt receive any email. I even checked my spam and there is nothing there
i also told you before , your ticket number is 870743 . if you can’t see it , just simple create new one with your site ftp + admin information to get help . tks
i clicked “check ticket status.” Entered my email and ticket number. clicked “Email Access Link.” but i didnt get anything. I tried the whole process twice, but still didnt get any access link. Checked my spam as well. my friend, it would really help if you could send instructions when customers buy the plugin from you. getting support should not be so tedious and complicated.
May be you set wrong email, that why you have no get email, all my other customers get ticket without problem. And you get it before on other ticket, pls create new ticket and get support, I always suggest create a support account to more easy manager your ticket. Thanks
if it hard with you, you can simple send your information to our email via page : https://codecanyon.net/user/anhvnit
I am using the same email address as the one on codecanyon. arauf.qazi@gmail.com. Ive tried registering on your portal but i dont get any confirmation email. Anywho, I have sent you a support message to the link u provided
ok, i got your email. the errors cause your file you uploaded have no owner / permission , pls check screenshot to get more details : https://prnt.sc/re27ye with account you sent, have no permission to set folder / file owner , so, i can’t help , pls set again owner , it will work as normal . tks
Thank you for your support 
ok, np
A few questions as I just purchased this plug-in and am working on setting it up.
1.) How can I display the customer’s points balance and how many points they earned on their purchase (using woocommerce points and rewards) on the receipt.
2.) Any plans to integrate with SUMO rewards and points?
3.) Using woocommerce smart coupons will the gift card option work? So if customer has $100 gift card and spend $45 will the balance on the gift card change (default function when using on website checkout)
4.) Is it possible to add a “no sale” button to the POS that would generate a date and time report to the printer causing the cash drawer to open?
Thanks!
This is answers for your question #1. it display when customer have balance , a new payment method appear with label , use Customer point #2. it in queue process already . #3. yes, smart coupons already like it #4. it in pos / transaction https://prnt.sc/rd09t5
receipt_template_body.txt
besides, just a question for offline cash received if the product is $80, the customer give $100 and will give back the customer for $20 exchange,
how can i made the $100 and the exchange $20 into the receipt, thanks
<ul class="payment-methods">
<% payment_method.forEach(function(payment){ %>
<li><%= payment.name %> : <%= payment.paid %</li>
<% if (payment.code == "cash" && payment.return > 0) { %>
<li>Return: <%= payment.return %></li>
<% } %>
<% }); %>
</ul>
this is how to composer receipt template:
https://prnt.sc/qcgkk7
https://prnt.sc/qcgl0m
https://prnt.sc/qcgk71
Note: all thing setting effect after LOGOUT and LOGIN the POS Panel again
thanks a lot, by the way, where should i start to place those code, thanks
Pls check screenshots in prnt.sc I comment above. Admin/ POS/ receipt template or direct template_ body.txt if use default template
hello i just bought the plugin and trying on my online shop and retail i am trying the bar code scanner, but i find the problem is
i have set up the barcode for the product, but no matter how i refresh the page or even resave the product page
the scanner cannnot find the bar code what i set before… and even i type the bar code number, it also cannot find the product, may you see if any setting i am doing wrong, thanks
It cause you forget set barcode meta field at admin /POS/setting/barcode meta key / choose sku if you use sku as barcode, save, logout and login POS again. If need more support , pls open a support ticket at support.openswatch.com . thanks
great it works, thanks
Ok, pls open a support ticket at support.openswatch.com if you need more help. Thanks
For a company with more than one Cashier it has errors, it does not control the inventory well when the system is online, it sells products without inventory
Inventory just manager , deducted when order paid, not holding. I don’t understand why customer can pick when item in other customer cart
hi refer to this video: https://www.loom.com/share/940c1094332c45d88ece849e40189872
1. receipt template selected but when print is using default template 2. already change language but layout still english 3. already select required customer mode but guest still can check out 4. dashboard small bugs 5. how to direct show product when pos start 6. do u do customize? i need extra function
thanks
Hi, thanks for your email interest to my plugin, this is my answer: #1,2,3. Receipt template effect after logout and login POS again. For language, should refesh webpage #5. Admin/POS/ setting / POS layout setting / default dashboard => choose product list #4,6. Pls drop a support ticket on support.openswatch.com to get help Thanks
i had send to support.openswatch.com for #6 with guest account but no reply yet
what is your email ? currently, no pending ticket, all ticket has been replied, and my support system can register to manage ticket, why you don’t register to easy for manage ticket ?
pre sales question how many outlet and register i can have?
unlimited, just follow how many you want
Hi, Do you have any in depth tutorial regarding how to setup this POS for a Cafe? For example, there should be a way to assign Order type before adding any products. Order types means Dine In, Take Away, or Delivery. A lot of the times what happens with us is that the cashier forgets to mention it and then the barrista doesnt know how to prepare. Therefore, there should be a default prompt coming up to ask define order type. Also, instead of Tables, most new Cafe’s are using Smart Coasters. I wish there is a way to change the Table to Coasters instead. Its a similar concept, but it would look nice on the POS. Also, is there a way to generate to printing slips? For example, when customer places order at the cashier, he gets a printed invoice, and at the same time the Kitchen/Barrista gets only the order details and table/coaster number printed from his own printer.
i don’t know what thing is full you want, but all thing you list already on my plugin , i suggest use my demo site to check more details. we have on table and takeaway order. depend your used , you can config , setting follow what you need. for receipt , we have no use kitchen receipt, we use Kitchen Screen, it mean when your restaurant have new order, it AUTO display on kitchen screen, and AUTO hide once the dish has been served . you can check more on our youtube https://www.youtube.com/playlist?list=PL5HioxGp7f8bbtcro2qdSm1EhPQnHPiQ9 thank you!
Hi. Thanks for the reply. Following are my concerns in more details 1. I tried your demo but it was confusing. There is no user manual to actually set up a Cafe based POS. If you have such a user manual/user guide, please provide a link for me 2. I understand you are using Kitchen View. However, we DO NOT want to use kitchen view. Instead, we want just kitchen receipt. So my question is, can you customize? 3. Regarding Order Type. I did not see any prompt by your POS for selecting order type (e.g. take away, dine in, etc) before placing any order.
you can print receipt in when print table receipt / take away receipt after click to table / take away order. T icon mean Takeaway , there are 2 way to create a takeaway : #1. checkout and mark is takeaway : https://prnt.sc/rclld3 , this for pay before cook. #2. for cook before pay by goto takeaway menu , click plus icon : https://prnt.sc/rclm1y , https://prnt.sc/rclnd9 #3. for table order, with some dish is dine in , some is takeaway : https://prnt.sc/rclown
I have many thousands of items when including variations, but only about 103 show up. any ideas why?
sorry, please ignore my question, all good
if you is my customer , pls drop a support ticket on support.openswatch.com to get help . there are many case to happen like as : setting hide out of stock product/ not assign to custom outlet / conflict with other plugin when loading product data …
Hello. great plugin, we have a question, is it possible to show pictures of the products on the right side (the ticket side) of the screen? and not just on the product listing on the left side. Thanks for the great plugin
you can custom by custom css , it accept css custom for product grid display. this is a sample : https://support.openswatch.com/kb/faq.php?id=27
thank you so much anhvnit, you have been of great support. We love the plugin
ok, tks, that is my work
