1289 comments found.
Hello Team,
How can we add text area in survey question?
Hello,
It seems to be your purchased the plugin with different account. Please send me the purchase code via my profile page mail sender.
Regards,
Pantherius
Hi,
Pre-sales question.
I need to build a form with the following workflow:
1 – Before someone can submit a contact form with personal data, to go threw a psychometric test based on a set of questions/answers. So the last page would be the contact form.
2 – This set of questions/answers would be presented in a random way. What we mean is that for example we insert 20 questions/answers in the backoffice and only 10 are presented to the user in a random way. The next user that submit the form may see 10 different questions/answers.
3 – WPML compatible
Thank you
Hello,
1. You can include a Participant Form at the end, that request for the name & email address of the user. It is also possible to redirect the browser, so you can use any contact form, the plugin will be able to redirect the user there.
2. No, it is not a feature at the moment. It can be achieved by some code customization.
3. Yes.
Regards,
Pantherius
Hi,
Is it possible to show all question/answer of single survey on one page instead of multiple steps? How?
Thanks.
Hi,
Thanks. I am able to get all question/answers at one page from [modalsurvey id=”1108850857” style=”flat” display=”all”] shortcode but before adding display=’all’ the survey was showing in the popup but after adding it showing on the page directly instead of popup.
Thanks.
Hello,
It seems to be you purchased the plugin with different account. Please send me your purchase code via my profile page mail sender and I’ll happy to provide support for you.
Regards,
Pantherius
nice plugin. I was wondering if it’s possible to have “true or false” type of questionnaire set up, so a custom message is displayed based on each answer, right after the answer is given and not at the end of the entire survey. After the message is displayed people can proceed to the next question. Thanks.
Hello,
Thank you!
Displaying admin message based on the answer is already added to my local release. Hopefully, it will be officially released soon.
If you wouldn’t like to wait for it, please send me a message via my profile page mail sender and I’ll happy to send it to you.
Regards,
Pantherius
backgrouond colour: How can i set my BG color for the qn text different to the answers text; id like the ns in grey and the answer boxes in light blue for example
Hello,
You can easily achieve it with some CSS code, that can be add to the Custom CSS page under the Modal Survey admin navigation menu:
.survey_question {
background: #ccc !important;
}
Best regards,
Pantherius
Is it possible to allow users of a site to change their choices from their profile once they have completed the survey?
Hello,
No, it is not a feature at the moment.
Regards,
Pantherius
Thanks for the great plugin
My query is regarding multilingual. I am using WPML for that. I just want to know how can i translate survey name, questions and their answers in other languages as well?. WPML provides an plus symbol against an item to give its translation but in case of Modal Survey i am unable to see those plus symbols so we can add the translation. Please help on this.
Thanks. Tarun
Hello,
WordPress doesn’t allows to translate dynamic texts, like the questions and answers. The solution would be to create the surveys on different languages, then include the appropriate survey or the related pages.
If you have further questions, please send me your purchase code via my profile page mail sender.
Regards,
Pantherius
Pre-sale Question:
I would like to know if it’s possible to output registered users results on their own profile page so they can see their saved results anytime they like.
Maybe in the form of a shortcode it can grab the logged in users id and spit out their results and display them.
Thanks.
Hello,
With some coding, you can get the user ID with a shortcode, then use it for the result shortcode’s to display the current user’s results on their own profile page.
However, you will be able to display the latest completion only for each users.
Regards,
Pantherius
That sounds like it would do what I want it too. After purchase would we be able to get that from you?
Thanks! Great Plugin!
Sorry, customization doesn’t part of the support. However, if you need help, I can show you the right direction and will be happy to answer for your questions.
Regards,
Pantherius
Hi,
We have bought the plugin would you be able to show the direction to go to accomplish what I needed?
Thanks!
Hi,
You can get the current user ID by the following shortcode:
[survey_records id="12345" data="id"]
Simply put it into a variable, then use that variable to specify the user ID in the results shortcode.
Alternatively, you can also put the following shortcode to the profile template file:
<?php
do_shortcode( '[survey_answers id="12345" style="plain" data="full" uid="true" session="last"]' );
?>
It is automatically trying to find the user’s results by Cookies. Hope it helps!
Regards,
Pantherius
Hi
I like the look of the pro version – It says i can create a custom report – but i want to know how – it looks like it is just a graph??
I want to be able to create an individual user report (not just a chart) for a user. So if they select option A on question 1 then the full report gives all their responses and also pulls a directive from me that says to do Action X. (if they pick option B then they do Y. Is it possible to create this sort of thing at all.?
Then I want the user to create an action plan from the answers. So they would fill in another form and get a custom report for that as well.
Is this possible from the paid version – it looks quite nice.
thanks Karen
Hello,
The individual exports (report) provides the selected answers as well. However, adding extra comment is officially not released yet, it is already available in the local version. That means, it’s one of the next version’s features.
Alternatively, you can assign scores and categories to the answers, then create different actions at the end of the survey based on the final or the category scores, like display a message or redirect the browser.
Regards,
Pantherius
Hi, i had several duplicate votes (same ip). I deleted the participants with the same IP, but the votes in the survey stay the same. how can i correct also the votes? Thanks
Hello,
The same IP doesn’t mean same computer as more than one computer can use the same network.
You can turn ON the Display once per User OR the Display once per Filled Out options in the General Settings if you would like to accept one completion from the same user.
It is not possible to manipulate the cumulative results on the admin. You can only reset it.
Next time, if you need support, please use the account, that you used to purchase the plugin. It seems to be you did it with different account, therefore I can’t see you already purchased the plugin.
Regards,
Pantherius
Is there a option available to allow two individuals to fill in a survey? For example:
A questionnaire that allows two individuals two do the questionnaire. At the start, the first person fills it in and eventually the second person. At the end of the questionnaire, the results are compared to see where they interlink/agree with each other.
Thanks!
Hello,
No sorry, it is not a feature at the moment.
It seems to be it is more than likely a custom development since you have special concept.
Regards,
Pantherius
Hi, i’ve created questios per store, in order to have the data separated by store. So, i’ve duplicated the cuestions, and i use the Redirection Field with 999 to jump to the last step. But the form is no being presented. Can you help me? Thanks
Hello,
Please set maximum question number + 1 to the redirection field as 999 will jump at the end not to the form.
Regards,
Pantherius
Hi, i have bought your plugin but i need to highlight the correct answer when user reply. How i can do this?
Hello,
Just added a feature to my local version, that provides the option to add your own comment based on the selection. It is displayed on the next question screen.
If it would be fine for you, please send me a message via my profile page mail sender and I’ll happy to send you the new version before the official release.
Regards,
Pantherius
Hi, how can I send TODAY DATE in Auto response email, when the user finished the survey? it is possible? Regards, Ale
Hello,
Just added this feature to my local version. Please send me a message via my profile page mail sender here and I’ll send you the updated version.
Alternatively, if it is not urgent, you can wait for the next official release, that will contains this feature.
Regards,
Pantherius
Hello,
Is it possible to have the Product Recommendation survey have images? Meaning that every question displays images associated with the answers?
Thank you!
Hello,
Sure, you can include images in the questions and the even in the answers too.
Regards,
Pantherius
Hello. I am wanting to use this plugin for a church election. I will have about 100 names that people can vote for. Each person can vote for 6 of the names. I only want them to be able to vote 1 time. Can your plugin handle this type of thing?
Hello,
You can turn ON the Display once per Filled Out option in the General Settings, then you have two choices:
- add 100 names to one question and set the required answers to 6
- split the 100 names to 6 parts and add them to 6 questions without multiple selection
As I see you already purchased the plugin, but your 6 months support period has expired. If you need further help, please purchase a support extension on the item’s page.
Please don’t forget, one purchase meaning you can use the plugin on one website. Therefore if you already using the plugin on a website and would like to use it on another one as well, you have to buy another license (purchase it again)
Thank you for your understanding!
Best regards,
Pantherius
hi, is there any way to show a result as a simple number and not with a graph?
Hello,
You can use the plain text format: http://modalsurvey.pantherius.com/documentation/#line11
If you would like to display the score, you can use this type of shortcode:
[survey_answers id="12345" data="score" style="plain" uid="true" session="last"]
Please replace the id with your own survey id.
Regards,
Pantherius
Hello, a few pre buy questions, 1. Does the plugin support RTL languages ? if not, is there anything i can do to make it work ? 2. Is it possible for the plugin to record a registered user’s data after answering the poll/survey without a form at the end of the poll/survey ? 3. Is it possible to enable guests to view polls but not to answer them ? Could you please give a quote about costs of the above in case they are not possible ? thank you and have a good day
Hello,
1. No, RTL officially not supported. It can be achieved by some code customization only.
2. No, the form required to get and record the user’s data.
3. You can display the results for anyone, but if the survey visible, then it can be answered.
Sent you a message about the costs.
Regards,
Pantherius
Hi, I have been badly let down purchasing another quiz plug in for WP.
There were bugs and no support, I am hoping a purchase of yours will bring a better experience, a few questions first.
Can your plug in, allow two quizzes on one page Can you allow multiple answers. I am looking to show 7 questions, with answers selectable by checkbox, each time a correct answer or wrong, it shows this. Plus at the end it calculates your score and I can add different close out lines with a link to more help if a low score. Also need it to be shared on Facebook and Twitter. Thanks
Hello,
Sorry to hear that.
Bugs sometimes appear, we are all people. Therefore, providing support one of the most important key in this business.
Sure, you can use more surveys/quizzes and multiple selections on the same page. However, you can select checkbox style, it doesn’t show you the correct answer. The correct answer could be static text in the next question since you already know which one is it.
Calculating the total or category score, then setting up different actions at the end of the survey (display a message or redirect the browser) also available.
Social sharing can be done on Twitter, Facebook and some more.
Find the details in the documentation here.
Regards,
Pantherius
Thanks for the speedy reply, that is a great start. I will look at the documentation.
You’re welcome!
Sure, let me know if you have any further questions beyond the scope of the manual.
Regards,
Pantherius
Hi, I have purchased and have been trying to set up a quiz, it is not going to plan though. I want a list of questions with multiple answers in the first two questions. So Q 1 will have 5 answers all are correct, so I have ticked the correct box in edit. However when the question is displayed and you select any question, the quiz finishes with a thanks for feedback, which is not what I want. Also I want to add an explanation to the end of each question which is only viewed when you make your selection, again I cannot see how to do this? I have a number of other questions, but I need to sort the above first before I proceed. Thanks
Hello,
Did you add Conditons, that display a message at the end of the quiz?
However, the question box on the admin also accepts HTML, I don’t really understand how do you mean ‘explanation to the end of each question which is only viewed when you make your selection’
There are two options:
1. When the user select the answer the quiz automatically proceed to the next question. That means, there is no time to display any additional information on the same screen.
2. If you turn ON the ‘always show next button’ option on the survey edit screen (or multiple answers allowed as you said), the quiz won’t proceed automatically after the user choose the answer. But the selected answer can be changed, therefore displaying a fixed text based on the selection doesn’t really makes sense.
I guess this can be achieved by some code customization. Alternatively, if the text you want to display doesn’t depends on the selection, you can simply show it in the next question area by wrapping up with some HTML element to make it different than the question text.
Regards,
Pantherius
Firstly, superbly quick support, I want to thank you for that. I looked at conditions, but could not get that to work as they are not showing.
What I want by ‘explanation’ is when you answer a question, whether correct answer or not, I want an explanation to come up in text, so it ‘explains’ the thought behind the answer. If that can be created and pops up after that question is answered, then great.
The other plug in had an option for ‘explanation’ also it displayed all questions on one page, is your simpler in that you have to answer question 1 to then see question 2?
I had just worked out the checkbox display prior to your message back, so that is good.
One thing I would like is the question and answers to be in different colours to give a better look. I have changed the look of the boxes holding questions and answers using the style and appearance. But the solid blue I have chosen is the same for both, how can I make the question in a black box, white text and all answers in blue box and white text, this gives more of a visual distinction between them both. Can I have the css for the question box element please?
Thanks again
You’re welcome!
You can add tooltips to each answers, does it do the job?
It is also possible to display all questions on the same page by adding style="flat" display="all" parameters to the survey shortcode.
Sure, please add the following lines to the Custom CSS page under the Modal Survey admin navigation menu:
.survey_element.survey_question {
background: #000 !important;
color: #fff !important;
}
Regards,
Pantherius
Thanks again for the speedy support 
The css worked perfectly. I also have all questions displayed on one page, great. I had already tried the tooltip which should not be a problem, I was looking for something which gave a statement after you fill in that particular question.
Looking through the docs, I see you can show a circular chart with a percentage on how your scores are. I have used the shortcode and added to the page and it displays, but the scores do not come up, it just shows a grey 0% of 100%
This might be nice if I can display alongside the questions as the visitor fills in rather than a process bar.
One final thing, the social buttons at the foot of the thank you for feedback bar are very close to the bars is there a way to adjust these away from the bar?
Thanks again
I also have something odd where I have added two conditions. But when I have tried to delete one, it does not delete, but stays there?
There is also a limit on characters you can have on the tooltip, one of mine has overrun so some text is missing, where can I adjust this?
Did you assign scores to each answers?
Please send me your survey URL via my profile page mail sender as the CSS code to set the social buttons might be related with your theme style.
If you can’t delete the condition, it might be caused by a JavaScript / jQuery error on your admin. You can check it in the Chrome Developer Tools on the Console tab. If you still have difficulties with that, please send me your site’s login details and I’ll take a look.
Could you also send me the text you using in the tooltip? Is it a question or answer tooltip? Just checked the code and it seems to be there is no limits in the plugin for the tooltip. Certainly, if you send me the answers for my questions above, I’ll investigate it further.
Regards,
Pantherius
Hi, yes I assigned scores to each answer. I deleted the condition, so that is okay. However the checkboxes are not responsive, they move from inside the answer blocks to outside when on mobile, that needs a fix. The tooltip is still a problem.
Just looking at the ‘Custom Tooltip’ form on question settings in Chrome and it does in fact have a character limit of 300.
<textarea maxlength=”300” class=”question_tooltip_text” placeholder=”Enter the question tooltip here or leave it empty.” style=”margin-top: 0px;margin-bottom: 0px;/* height: 320px; */”></textarea>
Hello,
Just checked it on my Dev site and the checkboxes working well on mobile for me. Could you send me your survey URL via my profile page mail sender to check it?
Yes, that can be changed in the assets/templates/js/modal_survey_admin.js and the templates/setting_savedforms.php files, just search for
maxlength="300".
Regards,
Pantherius
Hi, I have changed all those refs to 300 in the files, all works now. If there is an update won’t these be overwritten?. Also using the tooltip is not right for my explanation unfortunately, as the explanation should be visible ‘after’ a choice has been made. In the other plug in, it accompanies the box that appeared to state CORRECT or WRONG answer. Would I be able to do this with a Condition?
It will overwrite the files when you update the plugin. Unfortunately, there is no other way if you customize the code, you have to do it all times after install a newer version.
All conditions applied at the end of the survey, therefore that can’t be used for this purpose. It can be achieved by some code customization only.
Regards,
Pantherius
I think I am going to leave off the explanation, which is a shame. But the page is not showing the scores now, don’t know what is happening. There is a loading spinner just going around. I will finish the quiz and email you a link. Thanks
sent a link to you, please see note about email for response, thanks
The explanation should work with the tooltip, just not the way as you imagined. Are you sure you didn’t make any error in the code?
no I was very careful, there were 3 instances in both files. On the list all questions, it seems I left off the display=”all” in the shortcode when I copied and pasted, so thats fixed 
Already sent you a response. Yes, I see that’s working, but now I don’t see the social buttons on your page.
I think it is the preloader settings that is doing all this. When I change the preloader style in the miscellaneous, that is when the SEND button is not clickable. How do I change the SEND to SUBMIT? Thanks
Hi, I am getting there, just added .survey_element.survey_endcontent { margin-bottom: 20px !important; to push the social buttons down, it seems there was a conflict on my theme and there was no gap between the bottom of the completion statement box and the social buttons.
My only real concern now s the SEND button, I need to change that and find out why the style is blocked.
Great to hear that, the issue has been solved.
The plugin can be translated (or changed any text) by the official way using Poedit or any other 3rd party translator plugin, like Loco Translate.
Regards,
Pantherius
Hi, I have managed to get the quizworking as I want it on the page, I have added a few css changes to allow more responsiveness on mobile. Plus css added to give a better button graphic on SEND, how do I change the quiz SEND text to ENTER. Also I want to link up to Facebook and Twitter so users can post the final results, you said this can be done, where in the docs is this? Thanks
As I mentioned above:
The plugin can be translated (or changed any text) by the official way using Poedit or any other 3rd party translator plugin, like Loco Translate.
You can set conditions with social meta datas, please check the actions in the Conditions and you will find ‘set social sharing’ lines there.
Regards,
Pantherius
Hi, we are looking for a Wordpress plugins to do survey for our clients (companies) which requires a one time key per person to make sure, that every person enters the survey only once. Restrict the survey by Login and IP is forbidden. I haven’t seen this feature by any survey plugin and was wondering if it possible with yours. If this is currently not possible we would like to get a quote how much it would cost to make that customization.
Hello,
No, it is not a feature at the moment. Please send me a message via my profile page mail sender and I’ll happy to send you the contact of my partner company for getting a quote.
Regards,
Pantherius