1289 comments found.
Hi,
Does this plugin allow editors to (i) access the form results, and (ii) export the form data to PDF etc.?
Thanks
Hello,
However, only administrators allowed to access the admin area, you can place the results shortcode to any page and set the permissions to see for any roles.
Exporting results available on the admin area only.
Regards,
Pantherius
Having some issues – using the “Avada” theme – when displaying the results it seems to be behind the page content and pushed to the bottom of the screen and not displaying charts or graphs etc… blank screen for those – seems to be the Fusion core and Fusion Builer plugins that are essential to avada theme
Hello,
Please send me your survey URL with login details via my profile page mail sender and I’ll happy to take a look!
Regards,
Pantherius
Thanks – will get permission from the end client. Appreciate all the help !
You’re welcome!
Hello,
I bought your plugin and looks good, I have a question though.
I am trying to make a customer survey.
The first question is which store the customer was.
Then when you click an answer it will redirect to the correct next answer where they can select who was helping them today.
But when selecting employee it will just display the next question and not skip all the other questions about employees. It will just show the next question of employees of other stores.
How can I solve this?
Greetings, Mark
Sorry, dumb me, figured it out. Just redirect the rest of the answers as well
Hello,
Great to hear that, the issue has been solved.
Regards,
Pantherius
is it possible to get the results emailed to BOTH the end user taking the survey AND the admin email address ?
Hello,
Yes, the user can get it via the Auto-Response feature and the admin also able to get it by adding the email address to the ‘Send results to’ field.
Regards,
Pantherius
how ? can only see the auto respond feature with one box for an email address ? not the user filling out the survey
p.s. this is an awesome plugin
Great to hear that, you like it. Thank you!
You have to turn ON the Participants Form, that will displayed at the end of the survey. This form request the email address of the user, then it used for the Auto-Response recipient.
The ‘Send Results to’ field is on the survey edit screen, under the Miscellaneous options at the bottom of the right side.
Find the details in the documentation here.
Regards,
Pantherius
it’s not sending to the end user …only emails going to me as the admin of the test 
got it working – SORRY – seriously great plugin
How can i embed a Radar Chart into the email ? showing global and personal responses ? (last thing i need to complete)
Unfortunately, it is not possible to embed any charts into the email as it is using jQuery / JavaScript technologies, which is not supported in emails.
You can send the plain text answers in the email or a link, that redirect to your page with the chart.
Regards,
Pantherius
is it possible to have people login to take a test and then see their “dashboard” and display their results within it ? so they can then log in again at a different time to review their results or take the test again ?
Hello,
However, you can set the survey to be displayed for logged in users only and it is also possible to show the individual results, there is no “dashboard” for this purpose.
Regards,
Pantherius
but if the user logs in again a few days/weeks later can they see previous results or individual data ?
The plugin identify the user by the email address, then place the same cookie in the browser. That means, it will get the same identifier few days/weeks later as well in case the survey restricted for logged in users only.
Regards,
Pantherius
I would like to know if it is possible, using an API call, to delete an user’s vote on an specific survey so he/she can cast a new vote.
I plan to place a button in the user’s profile page to “Delete Vote” in order to allow him/her to go to the survey page and take the survey again.
Sorry for writing here but i did write two days ago using the proper channels and i have not received an answer.yet.
Hello,
I sent you a response 3 times, but I always got ‘Message Delivery Failure’ as an answer. Please check your mailbox.
However, deleting participant is currently not available through action hooks, it is relatively easy. You can see how the plugin do it in the templates/settings_participants.php on line 51
That means, you have to know the survey ID and the user ID (that’s used by Modal Survey) The user ID stored in COOKIES and you can get it by the following line:
$uid= $wpdb->get_var( $wpdb->prepare( "SELECT autoid FROM " . $wpdb->base_prefix . "modal_survey_participants WHERE id = %s ", $_COOKIE[ 'ms-uid' ] ) );Regards,
Pantherius
Hello Pantherius, thanks for your answer, i do have a follow up question.
When you say “The user ID stored in COOKIES” does it mean that the Modal Survey user will change to a different user if i switch computers? If that is the case, is there a way to sync the Modal Survey user with the WP user?
If there is no way to sync users could it be possible to store the WP User ID in the database with the survey data and when the user login then check the survey table and if the user id exists recreate the cookie? As you can see it is important to us that an user casts only one vote.
The plugin allowing to vote for guests by default. If you turn ON the Logged in Only checkbox on the survey edit screen with the Participants Form at the end, then the plugin automatically recreate the COOKIE on another device with the same user login.
Certainly, it could works with logged in users and in case the options above turned ON.
Regards,
Pantherius
Thanks Pantherius, excellent plugin and excellent support!!
You’re welcome! Thanks for the kind words. 
HI There,
We want to create a tile based system with each tile being an independent poll. We would also like to have the results permanently displayed (right of the poll) rather than having to vote first. Is this possible?
Is it also possible for us to compile all current results of the polls (currently active) under one single result diagram?
Hello,
The results can be displayed by shortcodes, but it doesn’t updated immediately on the same screen if you also place the survey there.
If you mean, displaying the cumulative results chart, then yes, that is possible.
Find the details in the documentation here.
Regards,
Pantherius
I see charts can be displayed – presell question, can we show a visitor a chart based only on his or her quiz answers, .e.g. Bob takes a quiz and at the end of the quiz he gets a chart of his answers? Thanks!
Thank you!
You’re welcome!
Hi! I would like to know if my service or products are well appreciated by my client, I tell my client that the survey is anonymous but I really know who has responded. This is possible?
Hello,
If you enable the Participants Form at the end of the survey, that ask for the name and email address of the user, then it will be recorded.
Regards,
Pantherius
Hi, i want to set multi questions with star only, will be possible?
Hello,
If you mean, adding multiple questions with star rating only, then yes, it is possible.
If you mean, allowing multiple selections with star ratings, that’s not a feature and doesn’t really makes sense.
Regards,
Pantherius
I want to set only star and put more fields to get information, like email, name and phone. this is possible?
You can enable the Participants Form at the end of the survey to get the data you mentioned. It is also possible to add custom fields, like phone number.
Regards,
Pantherius
So, im on the fence on using your plugin on an other project. I’m looking to make a Psychological tests with scaled response and formulas. the end result would be on the same page as the quiz. the result would say something like:
Your scores is 46
Your personalty is blabbed.
I do not want charts, its not a survey. Seems all the short codes and options i have tested on this plugin wont let me get the results i need.
Is this even possible?
Thank you for your time
Hello,
Sure, you can display the final score by adding the [score] smart tag to the Thank you message field. It is also possible to assign scores and categories to the answers, then show the category name of the highest category score at the end using the Conditions feature.
Please don’t forget to purchase another license if you would like to use it on different website.
Regards,
Pantherius
Oh wow! That was simple enough… Thank you for getting back to me on that. I’m not going to purchase an other license because im closing down the first site and will be transferring all its content on the main one. However, if i ever need more help, other than translating share buttons to an other language 
i will buy more support
You’re welcome!
These are the only static texts currently in the plugin, that will be translatable in the next release.
In case you send me a message via my profile page mail sender, I’ll be happy to send you the updated version, that will allows you to translate them via the official way using Poedit or any other 3rd party translator plugin, like Loco Translate.
Regards,
Pantherius
Great thanks, no trouble, will wait for the next update! This is not a pressing issue
You’re welcome!
Hi,
I would like to have statistics based on the total score of all participants for a survey. For example : Total score 1 : 15% Total score 2 : 5% Total score 3 : 7%
How can I do that ? Thank you in advance.
Hello,
It could be achieved by some code customization only. By the way, it is a bit complicated when the user has multiple completions.
Furthermore, calculating hundreds of users total scores would be require lot of resources on your site, that may affect the performance. It is the reason, this feature doesn’t added yet.
Regards,
Pantherius
is the total score stored in the database ?
No, it is calculated and can be displayed by shortcode. This method provides the maximum flexibility.
Regards,
Pantherius
Hello,
How do I export a search to another site that has the same plugin?
Hello,
If you mean the survey, you can export it to JSON on the survey edit screen, then use the Import page under the Modal Survey admin navigation menu to upload the JSON file.
Regards,
Pantherius
The plugin demonstration seemed fantastic to me, but I am not sure what happens when the time to answer a question in the quiz is over. The visitor can continue with the next question? Is there a way to avoid reloading the page and start the quiz again? Thanks!
Hello,
Great to hear that, you like it.
There are two options to set timer:
- Quiz Timer: jump to the end when the time is up
- Question Timer: jump to the next question when the time is over
The Display once per User can be turned ON in the General Settings, that means, the survey will be displayed one time for each users.
Regards,
Pantherius
Hello,
Can I show results text based on the category score? for example if CAT #1 won, will show text or message different than CAT #2 and so on
Hello,
You can use conditional shortcodes: http://modalsurvey.pantherius.com/documentation/#line2_8
Like:
[survey_conditions id=”12345” condition=”categoryscore_activity” relation=”higher” value=”30”]
content displayed when the user get more than 30 score in the activity category
[/survey_conditions]
Regards,
Pantherius
Thanks, but can i compare categories score and make conditions to redirect users to multiple different URL results pages or could be different texts? so if Category #1 score is won, will show “text 1”, if category #2 won will, then results page will show “text #2” and so on
You’re welcome.
Sure, you can achieve it with the Conditions feature: http://modalsurvey.pantherius.com/documentation/#line2_7
Best regards,
Pantherius
hi sir,
i want to ask before buy this script
this script can add point if user completing the survey?
and points that the user gets can be exchanged for prizes
Can it?
thank you before
Hello,
However, you can assign scores to the answers, “exchanging for prizes” doesn’t related with the plugin. You can do that for your own.
Regards,
Pantherius
After disabling all my plugins and only leave modal survey, I’ve managed to found that your plugin is conflicting with UX Builder from flatsome. UX Builder gets stucked in infinite loading. When modal survey is disabled I get no errors.
Hello,
Are you sure you using the latest version of both plugins?
Does the issue happen when you including a shortcode or just with the activated plugin?
Modal Survey completely follows the latest WordPress developing standards. In some cases, other plugins using different jQuery library. However, it is already the part of the WordPress core, implementing another jQuery library might causing conflicts.
Regards,
Pantherius
Yes, I am using the latest version of Modal (1.9.9.1) and Flatsome. I’ve tested with everything disable, no shortcode, only woocommerce, flatsome and modal survey enabled. If I disable modal survey, ux builder works properly.
I am not doubt that you have followed all the standards from wordpress, but it is not working when I try to edit a page with UX Builder. I can confirm that it is not a problem with other plugins. I just did a fresh install of woocommerce, installed only modal survey (latest) and flatsome(latest) and the issue persists. I can’t edit any page in UX Builder when modal survey is enabled, it gets stucked on loading screen. Also I’ve have tested in other browser, no success. I can give you access to my fresh wordpress for further investigation. Here is a screenshot of the error: http://prntscr.com/j7cpr5
I hope you can help me. Thanks
It seems to be the error coming from the UX builder as Modal Survey doesn’t contains and files with name editor.js
Please contact with the author of the UX Builder to check the issue.
Regards,
Pantherius
I’ve contact them and their response was that you plugin is incompatible with flatsome. Here is their answer: http://prntscr.com/j7jqpc . If you can’t help me I would like a refund. Sorry.
Thanks.
Could you send me your site URL with login details via my profile page mail sender for further investigation, please?
I’ve just sent you an email with my info. Thanks
Checked your site and found out a temporary solution, that doesn’t load the survey on the UX Builder edit screens. However, the error threw by the UX Builder, therefore it should be their responsibility to investigate the issue. It is not a compatibility issue, simply an error, that’s need to be fixed, because any other plugin might be also causing that the error appear again.
Anyway, you satisfaction is important for me, therefore this solution fixed the problem now.
Regards,
Pantherius
Thank you!
You’re very welcome!
Hi,
I need to make the result page so, that it gives a chart with the % for every “group of questions”. I don’t really see an option for that, but I do see there is a field for “Advanced Charts”, but this isn’t mentioned in the documentation, could you please help me urgently?
Thank you.
Hello,
You can simply use percentage=”true” in the results shortcode.
The advanced charts field accepts the results shortcode as well, that explained in the documentation.
Regards,
Pantherius
Hello, I want to display 2 different ‘versus question’ on 2 different screens (people will need to taste 2 things and decide which was better for them), while a third screen will display the results. Is it possible to have this kind of setup with your plugin? And is it possible to format the buttons with CSS so they will look better?
Many thanks, Yuval
Hello,
Could you specify what does it mean “2 different screens?”
Sure, you can design the surveys through the admin’s visual builder and make further customization with CSS.
Regards,
Pantherius
Thank you for the swift reply! There will be 3 screens (tablets) and each needs to display something different: 1. X versus Y selection of food 1 2. X versus Y selection of food 2 3. Results of both polls
It will work in the following way: - A person comes and tastes food 1, then selects X or Y on screen 1, moves on to food 2 and selects X or Y on screen 2. - Then a new person comes along and does the same thing, and so on…. - The third screen will display the accumulating results from both questions.
Thanks
You’re welcome!
It seems to be the “screens” meaning questions in this case.
Displaying one question at the same time is already a feature and you can also show the results at the end of the survey on a separated “screen”
Regards,
Pantherius
Thanks. By screens I mean a different physical screen for each question, which of course will display a different question, plus another physical screen to show the results of both questions.
You’re welcome!
This is the default behavior of the survey, find the demo page here.
Best regards,
Pantherius
Hi again,
URGENT REPLY WOULD BE GREAT. How can I allow the poll to show again and again for the same user. In order to get answers from many people who use the same device. It will be used in an exhibition, so login or other devices is not an option.
Thanks
I found the setting to enable that
I’m trying to add percentage=”true” to the result’s shortcode, but it still shows a number. Is there another way to display percentage?
Great to hear that, you found the solution.
Probably, it couldn’t be applied, please double-check it doesn’t has any typo, missing space, etc.
Furthermore, the percentage parameter can be used for score based surveys with categories.
Regards,
Pantherius
I copied the text from the documentation. I used the ‘linebar’ instead to show percentage.
Is it possible to display the numbers/percentage on charts, without having to hover over them?
No sorry, it can be changed by code customization only.
If you copy the shortcode, please make sure the apostrophes are correct. Some editor replaces them to safe characters, that doesn’t accepted in shortcodes.
Regards,
Pantherius
Pre-purchase question: Hello friends, 1. is it possible to force the user to share his quiz on Facebook before seeing the results? 2. The admin of the site can see who has answered correctly and of them, who has shared on facebook?
Thank you very much for your prompt response!
Hello,
1. No sorry, it is not a feature at the moment.
2. Correct answers are visible on the admin, shares are not.
Regards,
Pantherius
