1289 comments found.
Is it possible to display answers at the end of quiz?
Hello,
Yes, it is possible to display the results at the end of the survey optionally. However, it is turned OFF by default.
Regards,
Pantherius
We are kind of in a rush to get this one question figured out so I’m going to post it here also….
We were in the process of creating some survey feedback questions for our website and one of the questions we wanted to create involves using a numbered scaling system from best to worst. Here’s an example: Answers are on a 0-7 scale, where 0 is strongly disagree with the statement and 7 is strongly agree.
Is Modal Survey capable of creating this type of scaling survey? Please explain…?
Thank you, Robert
Hello,
Yes, you may use the Rating Question feature, that is available in the Question Options: Rating Question
Regards,
Pantherius
Hi, and thank you for the quick response! Can you please point out the specific option, name or screenshot for us to use…? I’m not seeing it from the link you shared?
The link specifically point to the Question Options in the documentation, that provides a screenshot with a checkbox, called ‘Set as Rating Question’
Regards,
Pantherius
You are awesome!!! Thank you! Love this plugin!!!
You’re welcome!
Thanks for the kind words. 
The best way I can thank you is to renew my support for another 12 months for such an awesome plugin. Thank you!
Really appreciate it!
Hi, Does this supports RTL like Hebrew
Hello,
However, it might work, RTL officially not supported.
Regards,
Pantherius
Presale: Here’s what I’m looking to do… 1. One survey portal. 2. One website address. 3. Several surveys. 4. Each survey owner has access to their own reports. 5. On frontend, the visitor enters a code on the entry page, which directs them to the survey for that business. Is any of that doable?
Hello,
It seems to be you have a special concept, that can be achieved by a custom development.
The plugin doesn’t provide different roles and “individual business pages”.
Regards,
Pantherius
Hello, I have a chart display issue. I really like this plugin it has been great and I have created a survey and it’s almost perfect! I assigned categories to the answers and everything was fine until I added one last question with multiple categories in the answers separated by commas. This has caused the chart to display all the categories then all the categories again with no data on duplicate categories. Please let me know how I can fix this issue. Thanks!
Hello,
Do you using the latest version? Did you exclude the questions by adding minus in brackets right after the question text?
Like:
Do you like this website? [-] Yes [category1,category2] No [category3,category4]
Please also make sure you don’t have unnecessary spaces after the commas.
If the issue still exists, please send me your survey URL with your website’s login details and I’m happy to check it.
Regards,
Pantherius
Just checked your site and it seems to be the category names has been copied from Excel or something else. Therefore it was an invisible space character in some of the category names. Just updated the plugin to cut off this character so it won’t be happen again.
It seems to be working fine now.
Thank you so much for your help. Amazing plugin, does everything I need it to (and more!) and looks great. Highly recommended!
You’re very welcome and thank you for the kind words!
Hi, this plugin seems very nice to me. I have a pre sell question. I use active campaign. In the form partecipants is it possible to remove the default check mark for the subscription to the mailing list? My desire is to give the choice, because in a month this will become the legal obligation (Europe GPDR) Thank you.
Hello,
It is possible to turn ON the Subscription Confirmation and the option to Submit Form without Confirm checkboxes at the top of the Campaign accordion on the survey edit screen.
Regards,
Pantherius
Thanks for your answer but sorry i do not understand. I would like remove the tick in checkbox. How can i do?
If you already bought the plugin, please send me your purchase code via my profile page mail sender and I’m happy to provide you the solution.
Regards,
Pantherius
I saw a site where the checkbox appears with the tick and I would like to understand if you can remove the check (checked) before buying it
Yes, it can be set by a minor modification only.
When I’m setting “Optional Answers” to 1 and “Required Answers” to 1, the user is able to select multiple answers even I set only 1 correct answers. This way, the user has more chances as in the back-end 2 answers are marked as selected.
Hello,
Please send me your survey URL with your site’s login details via my profile page mail sender and I’m happy to take a look.
It should be a misconfiguration issue or caused by a JS / jQuery conflict.
Regards,
Pantherius
How Can I make multiple questions on one page ? It really bothers me there are only one questions each page. thanks
Hello,
If you embed the survey on a page, simply add the display=”all” parameter to show all questions on the page.
Find it in the documentation here: Modal Survey Documentation
Regards,
Pantherius
Hi,
i want to get this nice plugin for my website, now does this plugin allow other users (not just me) to use it and create their own surveys and polls, can i do that?
thanks
Hello,
No sorry. The surveys can be created by the administrator account on your website’s admin area only.
Regards,
Pantherius
thank you alot, please can you help me or recommend me a plugin that does that, im new to the whole thing.
You’re welcome!
Unfortunately, I don’t know any plugin, that could be accomplish the goals you mentioned.
Regards,
Pantherius
Hi, I’m about to launch my website within the next 30 days using your plugin and am looking to hire a freelancer to keep our surveys and polling questions posted and updated. Can you please provide a Title and Job Description of the right type of person for us to start looking for on some of the main freelancer job boards? Thank you!
Hello,
It might be a Survey Data Manager or something like that…
Sorry, but it is not really a support question and finding out the best role title to maintenance your website – including the survey – doesn’t seems to be my responsibility.
Best regards,
Pantherius
Thank you for your help on this. I used your suggestion and was able to find someone to help us.
One other concern I’m having is that currently you have to have Admin Login to create, edit and publish our surveys. We do not want to provide this level of access to this person.
How can we set it up so that they can have a lower level of login access and still be able to create, edit and publish surveys? Please explain. Thank you!
You’re welcome!
However, setting up roles already on my TODO list, it is currently not a feature yet. It can be achieved by some code customization only.
Alternatively, some role management plugin might be able to restrict the survey creation page, but edit and delete options will be still available.
Regards,
Pantherius
Let me make sure I understand this just to be clear on my end. Currently the only role that can login to create or edit new polls and surveys are admins, right?
Yes, that’s correct.
Ok, we did end up creating a Survey Manager admin role inside of Wordpress that only allows the Survey Manager to have access to Modal Survey. I’m certain if you add this option to your plugin, it will be very attractive to a lot of website owners that had the same concern I was having.
Great to hear that, I’ll considering to add it to my TODO list.
Regards,
Pantherius
Hi! Have I done something wrong or could it be that there is a problem with multiple choice answers on Safari? See http://inside.mehrwertmarketing.at/test – multiple choice questions from Q2 onwards. I have tested it on an iPhone, a Macbook and an iPad, and when we try to hit the arrow to continue, the whole bar with the question in it jumps down below the answers. Then it jumps up again if you try to click again – etc. Have I missed a setting? 
Hello,
Do you using the latest version?
Regards,
Pantherius
Hi,
I wasn’t. Updated it and everything works. Thanks!
You’re welcome!
Hi,
is there a way to pass the poll / quiz / survey’s data (and possibly some survey and user meta data) via webhook (or with other method) to 3rd party tools?
Thanks
Hello,
However, the plugin doesn’t using webhooks at the moment, it is provides serveral action hooks and filters for developers. This way, you can get the survey data via a 3rd party plugin and pass for further usage.
Find it in the documentation here: Modal Survey Developer Section
Regards,
Pantherius
Well, that requires PHP knowledge, webhooks don’t. Zapier etc. can work with webhooks, so pls. consider this feature request. That’s great to have a great product, but it would be much better if we could also integrate it easily to other systems…
Sure, just added it to my TODO list for further consideration.
Regards,
Pantherius
You can study (and copy) how Woocommerce operates with webhooks ( Woocommerce / Settings / API / Webhooks (Keys/Apps))
https://docs.woocommerce.com/document/webhooks/Thanks
Hello again! Is it possible export the survey results with individual participants’ answers rather than just the summary, or instead of having to browse through the admin Participants page? I realise this could make for a complex report, but I could live with simply a list of scores for all participants, as I can code these to make all the answers deducible from the total. Many thanks.
Hello,
Sure, there is an export option on the Participants Page as well.
Regards,
Pantherius
When the button is clicked, how can I change color ? For example, clicked answer ” apple” and ” banana”—> Can I change clicked button to another color ? ? un-clicked answer and clicked answer is same color.. it’s very confusing for customer when it’s multiple choice question…. Please, help me out. Thanks..
Hello,
The selected state can be easily changed by the Hover Effect on the survey edit screen.
If you even would like to change the button color as well, set the Hover Effect to default, then add the following lines to the Custom CSS page under the Modal Survey admin navigation menu:
.survey_answers:hover {
background: #fc0303 !important;
}
.survey_answers.selected {
background: #fc0303 !important;
}
Simply change the HEX color code to your own.
Regards,
Pantherius
Hello,
I have a comment/text field at the end of a Redirection survey.
Is it possible to see which participant (Request Email Address is enabled) commented what in one survey?
Thank you!
Hello,
You can see each participants responses individually in the Participants page on your admin under the Modal Survey admin navigation menu.
Best regards,
Pantherius
I can’t find any example of the plugin being able to display question and 2 answers on the same line. Is it possible? I need help!
Hello,
It can be achieved by adding some custom CSS to the Custom CSS page under the Modal Survey admin navigation menu.
If you already purchased the plugin, please send me your purchase code via my profile page mail sender and I’m happy to help.
Regards,
Patherius
Hello,
I’m sorry. I should have mentioned that I haven’t purchased the plugin yet. Is there any example which I could look at? Has anyone done it before?
Thank you so much for the response.
Kind regards,
Michael
Sorry, there is no example for this customization.
Best regards,
Pantherius
Hello – quick presale question. I’ve seen from some comments that HTML is allowed in questions. But I’ve also seen that songs can’t be included. Is it possible to embed an audio or video player in a question so that a participant can give their reaction to something? Thanks!
Hello,
The plugin doesn’t provide any option to upload audio or video by default. However, as you mentioned HTML is allowed in the question text, therefore with some HTML code technically it is achieved. (eg.: iFrame)
Already checked it with YouTube iFrame and worked well.
Regards,
Pantherius
That’s very helpful – thanks for checking so quickly. Quick followup (mainly so I can think about alternatives if this doesn’t work) – what about calling javascript in a question, e.g. to produce an audio play button? The ideal would be if shortcodes work from plugins like this free one – https://en-gb.wordpress.org/plugins/compact-wp-audio-player/ – or alternatively, write in the script directly. (Failing that, maybe I could find a way to generate the play buttons on the same domain and host them in iFrames, but we’re getting increasingly hacky here…) Thanks again!
You’re welcome!
Actually, you can also embed mp4 video files like this:
<video width="460" height="190">
<source src="video-path-goes-here" type="video/mp4" />
</video>
Certainly, it if also possible to add any code customization. However, I don’t recommend to use any JavaScript directly in the question text for security reasons.
Sorry, shortcodes are not supported there at the moment.
Regards,
Pantherius
Thanks again. For anyone else in the same situation, I found a way to use the <audio> tag and CSS to style browsers’ native controls in a useful way. There’s also a way, crucially, to disable Chrome’s download control. Might have to revisit if and when other browsers implement one, but for now this is good!
The HTML looks like this – calling the controls, disabling the download and setting a class for CSS styling:
<audio controls="controls" controlsList="nodownload" class="play_button_only"> <source src="source.mp3" type="audio/mp3"> </audio>
Then the CSS simply limits the width, with different results across different browsers, but all acceptable in the ones I’ve tried so far.
.play_button_only {
width: 70px;
}
Now for the fun bit – surveys. Thank you!
You’re welcome and thank you for sharing with us this awesome trick.
Regards,
Pantherius
Hi. I set up a survey and had some people fill it in to test. But the pdf report doesnt show new responses. It shows only the first ones that were there when i ran a test report. Why does it not update?
Hello,
Did you generate a new PDF report?
Regards,
Pantherius
Hello, thank you for this nice survey tool!
Isn’t it possible to “present” the pie charts with 1. the values outside the chart in percentage 2. with a “legend” that shows which color/values belong to which answer.
It seems, it is not possible, but only when you export it, right? Are there any plans to make this possible?
Thank you!
Hello!
Great to hear that, you like it!
Please simply add legend=”true” to the results shortcode, that will display a legend with color/values outside of the chart.
Regards,
Pantherius
Greetings,
Really nice work with the plugin and all the features in it. I’m trying to implement a star-rating survey with 7 questions. However after the 3rd question, the stars are gone used to give a rating. How can we get the star visuals and corresponding visual effect on hover across all questions?
https://imgur.com/a/KhAEIHello,
Thank you!
It should be some kind of misconfiguration issue or a conflict with another plugin/theme.
Please send me your survey URL with your site’s login details via my profile page mail sender and I’m happy to take a look.
Regards,
Pantherius
